I use this clinic on a regular basis! The doctors are always friendly and extremely thorough. I…read morehave always had the best care and am feeling better in no time. I can always depend on this clinic!!

We have had nothing but very positive experiences with this location for minor healthcare needs…read morethat couldn't wait until our doctor's office or pediatrician was open or available to see us. Examples of reasons we've gone here are strep throat, ear infections, swimmers ear, and sinus infection. We were properly diagnosed, we were seen at the time we expected (not a long wait if we walked in, seen within 5 minutes of appt time if we made an appt prior to coming in), ans it was very convenient to be able to pick up our prescriptions right there. Definitely recommend! I have gone to another chain pharmacy that offers medical visits and have never received this level of care. (The other location even sent me home after missing a pneumonia diagnosis & telling me I just needed to "let the cold run it's course." The other pharmacy has also mixed up prescriptions that would've killed or harmed our unborn child. Thankfully, we caught it ourselves at home.

This review is regarding the Chesterfield, MO location at Kers Mill and Clarkson. I'm on Medicare,…read moreso I can go anywhere I want... I looked at going to St Lukes Urgent Care, because my primary Doctor works at St. Lukes. The reviews were TERRIBLE.. Then TAUC popped up as an option for an Urgent Care, and since they just finished this new location in the last year or less, I read their reviews. All the reviews for TAUC were really good. I called them, and in 30 minutes I was there, filled out my paperwork, and was in a waiting room getting my blood pressure, oxygen levels and had a very very thorough EMT worker asking me lots of questions. The great part is I could call and give them a heads up and reserve a time to be seen. Shout out to JOSH. The receptionist was also very friendly, so shout out to Heather. I didn't have anything life threatening, but it could of possibly lead into that. What I thought was a fever blister, ended up being a very deep tissue skin infection, which, may I add, hurt like crazy in my nose, and my nose was throbbing, and red and very very painful. I saw Dr. Sparks. From the moment she walked in the room, with her assistant, who was taking notes, I felt like I was in very good hands. I was given 3 RXs to fight the infection and also got my flu shot while there. She was very very good and professional and diagnosed the problem.. On top of my rave reviews for the personnel including the half dozen or more people working behind the sceen, the place was spotless... I think you could of eaten off the floor. Also, I thought it was great that the examination rooms had television with a family type movie showing.. What better way to set a childs mind at ease.. Another plus to this location..They have their own Pharmacy, so you can get your RX's filled there if you so choose, but they don't limit you to doing that. It's very easy to get in and out of the parking lot also. One entrance on Kers Mill and one on Clarkson. 5 Stars is the rating I gave but actually, they get 10 stars. To be able to get in and see a DR...,( not that CVS clinic isn't a good place to go, ) was truly benefical. Also, lot of examinating rooms. I was in room 13! The also have the ability to do xrays there also. If anything..I would totally recommend going to this location in place of an ER, unless you were under life threatening conditons and needed a surgery room! Thank you also, because when I got there, my blood pressure was pretty elevated. After 2 shots, and 2 blood pressure checks, the second check came in noticable less! Woohoo! I will absolutely go back even if for just a flu shot again next year.

I secured my spot in line for 8:00 AM when they opened & and had spot #1 per text. I arrived a few…read moreminutes before 8:00, doors still locked but patient in the waiting room already & I received subsequent text that I'm now #2 in line, not a big deal. While waiting, 3 other patients get seen before me. Texts do state that more urgent patients may be seen before me, totally understandable, but nobody was bleeding or crying in pain, so I'm interested in their triage rules. So, after waiting for about 30 minutes they then hand me the forms I need to fill out...guess it was too simple to give me those when I checked in with the surly receptionist. Guy that gave me the forms was pleasant enough & efficient. After waiting in the room for just a few minutes the 1 highlight of my visit, Riley the nurse, came in to check my vitals, etc. That all went well. Then Dr Robert Tague shuffles in, barely speaks for the 90 seconds I saw him and asked where I wanted the scrip sent. He proceeded to send the scrip to the wrong pharmacy, which I caught before I left the urgent care facility. Doc managed to screw up the scrip even more and I've now been waiting at the pharmacy for an hour for them to correct the scrip AGAIN. The pharmacist sent in the request electronically, no response. I called and spoke to someone who'd assured me the corrected scrip would arrive "in a few minutes". 20 minutes later it still wasn't received so the pharmacist called in directly and was told it would be corrected "in a few minutes". Fortunately this all happened on a Saturday when my schedule is more flexible and it's only to address a minor health issue. I usually go to a Mercy Urgent Care near me and get great service but this place opened up an hour earlier so thought I'd give it a try. Won't be making that mistake again. If Dr Tague can't accurately write a scrip perhaps he should consider retirement. Based on his looks & demeanor I'd guess he is eligible for full social security benefits at this point & shouldn't be writing bad scrips that was an inconvenience in my case but could be serious with another type of med. I'd give this dump a 1, but Riley doubled their score...

Checked in at 1PM on a Saturday where I was one of two patients. Saw more staff than those seeking…read morecare, yet waited 75 minutes before deciding to leave. I told the doctor that my time was also expsensive, and rather than any apology she had a negative sullen attitude and the bedside manner of an annoyed lawyer. Not impressed. If it had been a packed waiting room or had been told it would be well over an hour before being seen, I would have weighed my options, or taken a nap. What I will not do is return for medical care.

Want the urgent care experience with the ER prices? Come to St. Luke's Urgent Care! Have a minor…read moreillness or injury that doesn't require a trip to the ER but still want to pay that hefty ER fee? You're in luck! I recently went to this urgent care after work and asked for a strep test. A medical assistant took my pulse ox and blood pressure and then swabbed my throat. Then a nurse practitioner came in to tell me my results, look at my throat, listen to my chest, and order my antibiotic. I've been to many urgent care offices for strep and always see a bill of less than $200. So imagine my surprise when I received a bill of $550, with $320 being the urgent care facility fee. I called St. Luke's to discuss this hefty fee and was told there was nothing they could do about it and that that was the agreed upon fee with my insurance company. So then I called my insurance company and reviewed the bill with them. They told me that the reason it was so high was because it was coded as an ER visit. WHAT!? If I wanted or needed an ER, I would have gone to the ER! This urgent care uses CPT code 0456 which is specifically for urgent care services provided in an emergency room setting within a hospital. But this clinic does not meet the definition of a hospital (it is not open 24 hours, it does not require a physician to be on site, and it does not have "emergency room" posted on its sign). The proper billing code should have been 0526 for "clinic-based urgent care" or 0516 for general "urgent care clinic." However, since they used the ER hospital code, they are charging a heftier price and patients must pay the copay as if they had visited an ER. How are they getting away with this??? I suspect they are calling this location satellite location of their actual hospital and that's how they are getting away with it but that's just conjecture. To be clear, I was very happy with the care I received from the medical assistant and provider so I'm not throwing any shade at them, however, it was not "emergency room" level care. Shame on St. Luke's for these deceptive business practices.

The worst experience ever at an urgent care. Walked in and 10-15 minutes later I was taken back to…read morean exam room. Nurse did my vitals and asked why I was there. I then sat in the exam room for 1 hour and 5 minutes. NEVER LAID EYES ON A SOUL. In the meantime my son who was in the waiting area called me and asked what I was doing because 2-3 people came in went to exam rooms and were done and out within 15 minute. I finally got up and left. Told them I was going to Mercy Go Health, as a walk in they could get me in, in 2 minutes. I just changed all my Doctors to SSM, 2 months ago and it's time to change again! What a shame!

Great service. I was in and out and each of the ladies that helped me out were lovely…read more The lady who helped me schedule my appointment over the phone was super helpful and kind as well as everyone else once I got there.

Worst urgent "care" in St Louis area. After going online and scheduling an appointment. Waited in…read morethe waiting room 2 hours then gave up. St Lukes UC got me right in.

So this location is dedicated to only Covid-19 testing and flu shots. I booked myself for a 12:45…read moreappointment on a Sunday for a Covid-19 test. Possible exposure at work the previous week and I had no symptoms and was just doing my due diligence. I arrived at 12:35, I got swabbed at 12:39, and at 1:06 I was walking out with my negative test in hand. Clean facility and everyone was friendly! In general I really like the TAUC locations!

I have been going to Bluetail Medical group for almost 20 years. They are a fore runner in…read morebiologics and stem cells. I have seen Dr. Crane and Dr. Bayes. They are both excellent practitioners. Dr. Bayes is board certified in sports medicine. The office staff is very kind. I recommend them highly.

I met with Dr. David Crane's nurse for a 30 minute "consultation" just to discuss treatment…read moreoptions. They tried to sell me on a $10,000 PRP injection treatment that would have to be paid out of pocket. Months later I just received a $400 bill for this consultation, which seems very unreasonable. I am disappointed to learn medical providers like this are taking advantage of people already dealing with serious health issues by adding to their financial burdens. I would avoid this place

The only reason I gave 1 star is because I couldn't give 0. The staff at this urgent care were…read moreextremely rude, short, dismissive and unhelpful. The receptionist cut me off while speaking. The nurse and nurse practitioner were completely dismissive of my illness. They spoke to me like I was an idiot. I waited a good 6 days of my sickness to come to the doctor hoping it would go away on its own before coming to complain about minor symptoms. I wish I would have read all of the reviews before coming here. I do not recommend this place at all.

The employees are pleasant when you call, but the problem is that you're required to go through…read morecorporate to get clearance to modify a DOT Chain of custody form. Hours are wasted. They refuse to use FormFox Electronic Chain of Custody Forms. This puts them 5 years behind the times. I only give them 2 stars because the employees are nice when I call. It seems they completely ignore industry standards for drug testing.

EXCELLENT staff (Sharon-Rachel-Ashley) on Friday 5/22/26. Had a thumb skin avulsion (Right hand)…read more Thes ladies were efficient, friendly, and very Pofessional...KUDOS Ladies!!! EXCELENT SERVICE!!!

From the moment I entered the building, I was greeted warmly and I was registered quickly. The…read morenurse was outstanding and the doctor was exceptional and very thorough. I would highly recommend!