Super helpful and friendly. Down to earth knowledgeable staff. Worked well with my contractor.read more

have done business with them for over 35 years and they are the best ! they have the supplies and…read morehelp i have always needed.

Extra friendly, helpful and knowledgeable. Can usually depend of them to have what I need at the…read moresame prices, while avoiding the drive to big box stores. Support local whenever you can if you know what's good for you ;)

Not the friendliest, but they're convenient if you're in the Caz area. When filling a LP gas tank,…read morefor your grill, they charge a flat fee so bring it in empty or you'll be wasting money.

I've been there several times and have found the staff extremely helpful when I was trying to find…read morevarious sizes of screws, nails, nuts, and bolts. Even the times when they were busy, they called someone to the front to help. The most recent time I visited, the gentlemen who helped me showed me that there was nothing wrong with the item I thought was broken and was trying to replace. He explained what to do to make it work. I went back home and he was right. It worked and I didn't need the new part.

Poor service! It is too bad I cannot count on my local hardware store with things I need for my…read morehome. This store has a limited supply of items and the workers there would not assist me with an item I requested. Plus, they didn't appear apologetic for not being able to assist me.

Very well organized and stocked home supply and hardware store. The lumber lot has lumber for…read morecontractors, remodelers and builders. The grass seed varieties, such as the athletic mix, were developed by the original founder, Mr. Pat Kime, who graduated from the agriculture college at Cornell. It grows well. His son Allan, is there now, assisted by his own son Patrick Kime, who has a degree in culinary science. A smart knowledgeable store. Kelly at the cashier end knows where everything is on the well labeled aisles. Bobby can fix so many things such as hoses or windows and screens with the stocked goods on the shelves. Non-twist hoses made in Liverpool, New York is one featured product. Get the shop rags made in Canastota. Buy local, and shop at Kime's.

Excellent customer service, they accommodated my health condition by bringing my purchases outside…read moreso would not have to go inside the building. Super friendly, courteous, willing to help get your projects completed.

Glad to have a nearby hardware store. They have seasonal things like straw bales and live chicks,…read moreholiday decor and gifty stuff, as well as a decent selection of plumbing parts, nuts/bolts/fasteners as well as some livestock/pet items like water buckets/feeders/feed and leashes/collars in addition to lawn care, maple syrup, garden supplies. I have had good luck finding what I need in stock.

Their prices are even better than Home Depot, and their staff is much more knowledgeable…read moreThey can give you advice anywhere from how to fix a hole in your wall to how to fix a leaky pipe & tell you just what to do and just what you need I've been going here for years and They've never let me down The owner Doug is very customer service oriented and his son is taking right after him They've actually save me money by showing me cheaper ways to do things, for example just today I was going to fix a hole in my wall by purchasing drywall and cutting it etc. but they showed me something called a "drywall patch" that I've never even heard of and it's much easier and cheaper than all the supplies I would've needed to fix it the old-fashioned way Their selection of products is very impressive for such a small store, everything from hardware, household supplies to paint to pet food

We ordered a Weber grill from this store. Norm and Joeseph delivered the unit…read more Went flawlessly. Stay away from "the big box" stores and shop local. Fabulous service!!

I have lived in Waterville for 33 years and have gone to Morgan Hardware hundreds if times. Tom and…read morehis staff are always there to help. They have a big selection of items from gifts to electrical to plumbing to paint. You name it, they got it...

It requires no stars, but I can't do that. My wife and I stopped; I wanted to check a BBQ pellet…read moresmoker. The cost is about a grand. We asked a person we were told an asst manager, then he told my wife we have many cookers in boxes in Cellar. Just rude, we would never buy or stop there again. Other places sell them thank goodness. Horrible people skills, I hope the owner reads this. They are trying to sell a big-ticket item without seeing it. Clowns

This is my go to Hardware Store. They are the experts on everything, from painting my cedar…read moreplayhouse to cleaning my kitchen cabinets. The list goes on and on. I also, appreciate their honesty. In fact, I am heading over today to pick up birdseed...they always have a special. Just a great neighborhood hardware store!