We were broke down between California and Montana and didn't know what to do gave Ricky a call and…read morehe said bring it over. We had thought it was a transmission problem but Ricky diagnosed it as a four-wheel drive problem and got us on the road immediately. I asked him how much weekend how much we owe him since he took it on the road for about a half an hour, he said give me a couple of bucks. Ricky is the best!

I did a coast to coast road trip and my maintenance light came on and I knew that meant I needed to…read morechange my oil. I searched on Yelp for closest auto service shop and this one popped up and had 5 star reviews so I called and David answered and actually took me in which was a relief since most places needed an appointment. He even let me walk in the work area and showed what he is doing and recommended things I will be needing to get done. Like ai said he was SUPER helpful. Usually oil/auto shops won't let you go in where they are working and don't have time to explain to you but this place does! I love that since then I know they are working on what needs to be done. I like honest shops! Highly recommend getting your auto repairs & maintenance done here!

Back in April, I spent a few days traveling, truck made it through Missouri, parts of Kansas and…read moreIowa, across Nebraska, down through Colorado mountains, up through Utah and half way through Nevada, then. . Alternator died, tow company took me here but they were closed, left a message on the answering machine and he returned the call first thing. the guy was super friendly, got me in before they opened fully the next day, had me on the road within an hour or two. Was completely honest, fair and in no way did he try and sell me repairs outside the issue. He worked to save me money instead. I actually wanted to hug him, but thought that might creep him out, so I didn't. I would recommend this shop highly! Not sure if they remember me, Red chevy truck with the skeleton on the front and bear like dog. But I remember them, and thanks! I did make it to SF on time and I did get the job!

Steve was exceptional! He got my car fixed up while we were on a road trip from TN. I'm so glad to…read morehave found some amazing people in this little town. We wouldn't have made it back home without him.

Could not have asked for more. Quality service, and quick…read more Staff very friendly and helpful, and for once got a service at a great value. Would recommend to others.

Super helpful. Immediately diagnosed the issue with my car and helped find a place that could fix…read moreit next day.

I am so Thankful for R&V! We have a new RV (less than a year old) and have had a lot of issues. The…read morecontrol box in the AC failed and after waiting for weeks for the dealer to send us the part we started calling around. It was impossible to find anyone willing to work on an RV! These guys were up front and so easy to work with. They showed io the same day we called for an appointment and were in and out in less than 20m. They were clearly knowledgeable and professional. As a bonus, they were sweet to our nosey dogs, and that was awesome!!! Last note, the price was amazing! Thanks guys. True life savers in the summer heat.

When I need a mechanic with a crew that knows vehicles, its a no-brainer. At R & V you get what you…read morepay for, quality work. I appreciate that when my cars have issues they get to the bottom of the issue(literally), they get into it & solve the problem. I've learned that regular maintenance is a must & they take care of that too. Preventitive work makes for longer lasting car. My family has even had a car issue & the guys came to the house & fixed on the spot. Also, Vehicle terminology is like reading a foreign language. So I ask the guys & they are more than willing to explain the details I don't understand. My only advice is be patient because they do have your safety in mind, I talk with the owner & he makes me feel at ease knowing that when it's ready, its ready.

He's in Nevada and I'm in Central, OR. I'm not sure if he travels that far…read more He does respond quickly to your inquiries.

Was looking for a quote on a repair job in a store in Owyhee, NV 89832. Talking to Greg he was…read morequick to respond and was willing to take the job even though the job was 2.5 hours away from his base. He was quick to respond and was very helpful on the phone and email.

Good Mechanic -- But Serious Concerns About Pricing and Billing…read more We were stranded in Winnemucca, Nevada, while traveling from Illinois to California when the transmission in our 2003 Chevy Express failed. We were more than 1,700 miles from home and had no choice but to rely on a local mechanic. We were referred to Brian and, based on our experience with the actual repair, we believe he is a good mechanic. The fabrication and installation of the new transmission lines were very well done, and the rebuilt transmission itself has performed well. Our concern is not the quality of the mechanical work. Our concern is the delay in ordering the transmission (leading us to add more hotel cost), pricing, billing, and lack of transparency we experienced. Brian charged us $4,738 for the transmission and specifically told my husband that he was giving it to us "at my cost." After returning home, we contacted the supplier and obtained documentation showing that the transmission had been purchased through O'Reilly Auto Parts for $2,339, plus a $350 core charge. That is a substantial difference from what we understood "my cost" to mean. We also discovered a discrepancy on the final invoice. An additional $52.70 was added to what we were told we owed, without any explanation. We also have concerns about how sales tax was applied to the invoice and are reviewing those charges. We understand that a business needs to make a profit. That is not our complaint. Our concern is being told that a part was being provided "at my cost" when the documentation we later obtained does not support that statement. We were stranded far from home, in a very vulnerable situation, and we trusted that we were being treated fairly. It was extremely disappointing to return home and discover these discrepancies. In summary: We believe Brian does good mechanical work. Our concern is with the business side--pricing, billing, delay in ordering the transmission, and transparency. Anyone considering using this business should get a detailed written estimate, ask about parts costs and markups, and carefully review every charge on the final invoice before paying.

Our experience with this mechanic shop was extremely disappointing and frustrating…read more We were initially told that the vehicle's fuse box had been completely damaged following a faulty jump start, resulting in a repair bill of $600+. We paid for the repair and expected our vehicle to be returned to us in working condition. However, when we picked up the vehicle, the emergency lights were still on and the vehicle would not start--it was completely dead. This was especially concerning because we would reasonably expect a vehicle to be in better operating condition after being serviced by a mechanic. We attempted to start the vehicle again approximately an hour later, and it was still completely dead. We contacted the shop, and the receptionist initially told us that the issue appeared to be with the battery and that the mechanic would call us back. Approximately 20 minutes later, the mechanic contacted us and stated that the vehicle now needed a new battery, which he claimed he had previously informed us about. This was never communicated to us during our previous conversation. Had we been told that the battery needed to be replaced, we would have agreed to have the issue addressed, especially since this is our only means of transportation. When we asked whether there was any record or documentation indicating that a battery replacement had been discussed, we were essentially told that it was "his word against ours." The mechanic also stated that because we could barely afford the cost of the fuse box repair, he had simply proceeded with that repair rather than replacing the battery. This was particularly frustrating because the battery issue was never clearly communicated to us before we picked up the vehicle, and we were only informed afterward that replacing it would cost an additional approximately $300. Our main concern is not simply the additional expense, but the lack of clear communication and the fact that we were given back a vehicle that was still completely inoperable. If additional repairs were necessary for the vehicle to start and operate properly, we should have been informed before the vehicle was returned to us and before we left the shop. We paid over $600 expecting the vehicle to be repaired, only to leave with a vehicle that was still dead and then be told shortly afterward that another $300 repair was necessary. In our experience, the communication and handling of this situation were extremely unprofessional and unacceptable.

This place doesn't even deserve a 1 star review, Very unprofessional and won't work with you they…read morejust demand the money and don't try to help.lee likes to assault people with kids in the car when trying to leave cause he was a d head and I called him out and said I was going somewhere else and he lost his cool and ripped my door open and got all up in my face yelling at me. don't recommend going to bosh motor even if you just need advice!!!!

I would give this place a zero if I could. The old guy who runs it is the nastiest person we have…read moreever met! The mechanics might be great but the guy was just rude!! We didn't even stay and went to another automotive shop to have our DEP system looked at. Nachiondo Motor took us right in..

​ 5 Stars I cannot thank the guys at A-1 enough! When my…read morebrother and his family were stranded in their RV, these guys went absolutely above and beyond to help. They were willing to work with us on the price, completely saved the day by going out of their way to help us locate a hard-to-find part, and were just genuinely cool, honest guys. If you are ever stranded or need help in this town, do yourself a huge favor and call A-1 first. True lifesavers!

A-1 Towing is A+ for service. They know everything about the Nevada area outside Reno and that…read moremakes all the difference in getting back where I wanted to be going. Local mechanic Brian of B's mobile was their friend and where I wanted to go. Nice to be reassured in a small area of trusted competent help. But I imagine A-1 could get ya out of any mess and towards a fix or job done.

Driving to Vegas from PDX in our Jeep Wrangler and lost a U-Joint axle cap 50 miles from Winnemucca…read more. No one in town was able to help us in such short notice and even tho he was really booked and busy upon our arrival he refused to let us go without helping us out. Thanks a Bunch Jon. Our family and I really Appreciate it. May God Bless you and your business VIVA LAS VEGAS Greetings From Portland.

I was on a long road trip that included a stop in Winnemucca. Shortly before arriving to town, my…read morecar was making noise under the driver's area. Reluctant to continue the trip, we pulled up to Car Clinic and John took the time to take a look at our vehicle which had stopped making noise in the meantime. John assured us that there was nothing structurally wrong and we finished our trip with no problems. He refused to charge us for this brief diagnosis. If I find myself in the area again and need a mechanic, I know where to go! Greetings from Seattle!

Had to get towed in the middle of a trip to fix a mystery electrical gremlin. Luckily Humboldt Ford…read morecaught my call, took my truck in, and fixed it even on a busy Saturday (and they even stayed late!) Alethia communicated clearly with us at every step and her remarkable technicians saved our trip. Everyone at the dealership was pleasant and helpful. Kudos to the entire team. I have worked with numerous dealerships and private garages over the years and nobody even comes close to the level of service. I'm so glad I discovered them.

We were passing through Winnemucca on Tuesday and Wednesday July 21st/22nd when I had an issue with…read moremy F-250. I stopped by Wednesday morning as we were proceeding out of town with a noise within the engine compartment. Diana (customer service lead) quickly made arrangements for a technician (Bryce sp?) to take a quick ride and troubleshoot the noise. He quickly identified it was coming from near the transmission. The service dept was able to perform a full diagnostic later that day to determine it was a faulty starter Bendix gear. The replacement starter was several days out from delivery. I worked with Diana to expedite the part for a much quicker delivery. The part arrived on Friday morning and I was notified that they will fit me into the schedule for that day for the replacement. It was done by 1:00 p.m. that afternoon. We were soon on our way after that. I would like to thank Diana, Bryce, Alethea, and most likely the shop Foreman for getting us The truck repaired and underway much sooner than anticipated. I would highly recommend Humboldt Ford to anyone needing service on their vehicles.