My father lived at Whitewood Gardens for a little over 3 years. Even though he was on hospice…read morecare, dad thrived. The med techs were awesome. Dad was bed-bound, and the caregivers were loving and kind. The food was made onsite and was delicious. Dad passed away October 6, 2024. I will always be grateful for the quality care my Dad received at Whitewood Gardens.

My 91 year old father needed a level of care I couldn't provide, and I was fortunate enough to find…read moreWhitewood Gardens. I looked at several places, and was immediately impressed with this place. It's very nice and cheerful. The residents hanging out in the common area looked happy and an activity director was working on fun things for the folks to do. My father moved in at the end of August. His room is a nice size. The food is great! He has the best caregivers-very kind and engaging. It's really a great feeling to feel secure that my dad is in a wonderful place. I am very grateful to have found Whitewood Gardens

Discriminatory towards disabled employees. Current director will happily fire you for absence on…read moreyour final day of 2 week medical leave when working a flexible/remote computer job. She will then take a 4 month family medical leave.

Do NOT expect to receive the care your loved one is highly overpriced for here!! There is NEVER…read moreENOUGH STAFF & an extreme turnover of employees, making it impossible to receive consistent care. The training is minimal, usually done by a new, inexperienced employee to another. The wait time for a call response can be an hour & a half! THIS IS UNACCEPTABLE! Someone could have a STROKE & MINUTES to respond ARE CRITICAL!! The dining room is a JOKE! Twice within 3 weeks, there was bo food prepared for dinner. The residents were served a single slice of pizza! There was an occasion where NO SERVERS showed up for work @ dinner. A resident's FAMILY MEMBER went into the kitchen (no food handlers license!) & got plates of food to serve the residents!! The cook & several servers QUIT @ same time. The employees are UNDER PAID & don't feel appreciated by staff. The excellent Director on staff when my Dad moved in 2021 was fired for trying to make an improvement that rubbed someone wrong. Ever since her termination, for about 1 1/2 years, ALL has gone DOWNHILL. We just turned the facility in to the STATE & OMBUDSMAN because a CONTRACTED MEDIC forced medication on my Dad that wasn't his! His medication is handled by family, not Powell Valley Living staff! He didn't even know what he took! It could have killed him!! In addition, His blood sugar & bathing schedule is never followed, however he's charged for it! I'm exhausted from micro managing a facility that my Dad is draining his life savings for! DON'T MOVE YOUR LOVED ONES HERE!!

Perfectly nice - I live there right now Nice group of…read moreresidents, excellent caring staff.

This is a fantastic community. I have heard on many occasions how happy the seniors are that live…read morein this beautiful facility. The extra care and caution taken during the pandemic set them far apart from order like facilities. When the time comes for my loved ones, this is our only choice. The staff is absolutely the best!

Community has wonderful staff and residents. Ask to see their State Survey in AL which is public…read moreinfo! Oregon is known to be one of the toughest states when it comes to regulatory, but this community passed survey after having minimal citations all in which were quickly corrected within a week. The owners of the building are some of the best in the industry and you can clearly see this in the updates they have put into the community.

The nurse sherry sits in her office all shift and never checks on the residents. She tries to sell…read moreher cheap jewelry while on shift. On the clock selling her cheap jewelry in her office. Rc Tina hinds in her office pretending to do work. She will cover for her sister Ashley and cover up her med mistakes. Med tech Ann and Ashley are rude and disrespectful. If Ann doesn't get her way she acts like a brat. Ann and Ashley make med mistakes and blame other people for it.

I have lived here for 12 years now obviously I am comfortable here, food is good I get housekeeping…read moreonce a week, they do my laundry once a week and the lady who does my laundry picks it up in the morning and has it back that afternoon, sometimes I get irritated at someone but I usually get over it, this is a nice place to live

I have lived here for 9 years now and I am quite comfortable with it, i get 3 good meals a day, my…read morelaundry done weekly and housekeeping in a private room, what is not to like. We are currently under quarantine and i am confident in the decisions made by our staff and nursing I welcome any calls to the number below if you need any specific information, 971) 371-8012 please leave a message and i will get back to you shortly

I have visited Silver Creek a number of times. It doesn't seem to matter who is at the front desk,…read morethey are always so friendly and professional. I recently had a meeting with Katherine who greets everyone with a giant smile. If I meet another staff member in the building everyone says hello or asks if I need help. It's fun to go in and really fun to see what kinds of activities and events they do for their residents. They seem to do lots of things for the residents to help them stay cognitively and physically strong--not just do activities to keep them busy. Things like the Cook to Connect class and gardening are so good for them. Loved to see the Intergenerational activities since I know how much they enjoy being around children. The residents seem happy whenever I'm in the building. Definitely a place I'd want my family members to be if they needed care.

Our 93 yo father was in Memory Care the last three months of 2023. Unfortunately he passed early…read moreJanuary 2024. Most of his family lives in California, so we were exceptionally pleased that they kept us completely advised of this health and care. He always said that he was happy to be living there where he was well taken care of. The management staff and caregivers were always available if we needed to reach out.

Such an amazing community! The employees and residents are wonderful. A beautiful place for…read moreseniors.

This place tries to scam our most vulnerable. upon moving out due to illegal increases in rent…read moreafter less than a year of living there, they then charge $1500 in "damages". the place was dirty upon move in with super old appliances. A $930 charge due to damage to fridge. seriously?! The fridge isn't even worth that much. Now we have to hire an attorney to deal with this mess. Horrible treatment of my parents trying to scam them. Do not trust this place.

I have been a resident at Touchmark for over three years. When I first came the facility was…read moreoutstanding in all regards, and particularly the staff and the senior management demonstrated very strong commitment to their residents. I was one of the early residents of their villas, and they were initially a great improvement to the facility. I felt the facility fully deserved a five-star rating. However while the staff is still outstanding, the quality of services has degraded. It seems that they added over fifty villas to the facility but failed to increase the kitchen size, the transportation support, and likely some of the staffing needs to maintain the high standards of three years ago.

I have worked at Touchmark at Fairway Village for over 11 years now. That alone says a lot. I get…read moreto work in a warm and authentically friendly environment. Like attracts like and that is what has created the unique atmosphere here. One of the things we hear often is when you walk in the door, you feel the energy, people are out and about and saying hello as you pass by in the halls is just a normal part of our lives here. I genuinely feel supported in my career as I have grown significantly in my role and as a leader. I love connecting with new residents and listening for opportunities on how they can get involved in the community. I love the work I do and am proud to work where integrity is at the forefront of our daily lives. It is a great place to work and a great place for people to live.

My mom has lived at Cherrywood Village over 10 years. She was in independent living until a year…read moreago when we moved her to assisted. She's been very happy there and loves all the staff who seem so kind and loving. Our favorite is Mercedes and her daughter Lana. They work really hard to provide many stimulating activities for the residents. My mom is just about to turn 98 and I feel at peace with her being at Cherrywood.

Right after I wrote my review I discovered there was a new weekly menu and an attempt to provide…read moremore variety to their menu options for vegetarians. This is a very welcome step. I also want to note that their meals are not expensive. Some people prefer quantity over quality. Your safest bets are the salads, avocado toast, soups, and fruit bowls. Part of my frustration with Cherrywood is that its a retirement home and the residents don't have a choice where to eat most days. At least this is true for those who can't easily travel. So the meals should be appetizing and inviting. There is a culinary director but somehow he claims to not be involved in culinary matters. I want that job. However, one would think the culinary director would offer to forward your concerns. This doesn't happen. The culinary director is NOT the chef. The chef and his staff try really hard. You usually won't find the culinary director. I don't see him helping when there is a rush, he has never greeted me or seated us where there is a line, and I assume he is usually in his office. One does see him on the family events. So he isn't totally invisible. Sounds like Cherrywood needs a culinary director who is responsible for improving the dining experience in their restaurant willing to greet guests. As stated before, Cherrywood caters to 7th Day Adventists and they are vegetarian. Their vegetarian selections are hopefully getting better. They were not really good before. The worst meal I had there was at the last Thanksgiving. That veggie meal included two slices of fake turkey. Think bologna or spam for Thanksgiving. As a comparison one of their competitors offers a nice salmon dinner every day as an option. Cherrywood offers this maybe once a week. Just saying other retirement homes offer better food services. I hope things get better.