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    Maple Lane Veterinary Clinic

    3.0 (6 reviews)
    Closed 7:30 am - 5:30 pm

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    Services - Maple Lane Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

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    Massanutten Animal Clinic

    Massanutten Animal Clinic

    3.9
    (15 reviews)

    I was preparing to move out of the country for work and needed a vet to handle all the USDA/AHPIS…read moreexport paperwork. Thankfully, Massanutten Animal Clinic could handle it and they were conveniently located near my family. They did an excellent job and were patient/kind when dealing with my tight timeline. I plan to use them in the future for both travel paperwork and regular checkups when I am home visiting family. Cheers!

    I was in Harrisonburg for work when my service dog unexpectedly ran very low on his prescription…read moregastrointestinal food. I had the valid prescription from our regular veterinarian, who was even willing to speak directly with the veterinarian at Massanutten to verify both the prescription and my dog's medical history. Despite that, the clinic refused to sell the prescription food unless they first examined my service dog and charged me for an office visit. This was not a request for a diagnosis or treatment--only to purchase the exact prescription diet that had already been prescribed by his veterinarian. I understand that veterinary clinics have policies and professional responsibilities, but I was disappointed by the complete lack of flexibility or compassion in a situation involving a traveling service dog with documented gastrointestinal issues. My veterinarian made every effort to verify the prescription, yet no accommodation was offered. Because of this experience, I cannot recommend this clinic. I believe they missed an opportunity to put the well-being of a service animal first, and I left feeling that helping my dog was secondary to generating an office visit. I hope they will reconsider how they handle similar situations in the future so that other traveling pet owners--especially those with service animals and established veterinary care--receive a more compassionate response.

    Maple Lane Veterinary Clinic - vet - Updated July 2026

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