Emergency or not will send you away if can't afford it no matter how much the animal is suffering.I…read morefeel they are all about the $ instead of caring for the animals

First things first: this is a good and competent veterinary practise and they've been very good to…read moremy dog. From an animal care perspective, this vet is a five out of five. That said: if you take your large or small animal here, be prepared for extremely expensive visits, murky pricing, and unapologetic billing with absolutely zero consideration as to how a working person will afford their prices. Case in point: I'm a farm hand on a horse and cattle farm. My dog got on the wrong side of a bay mare and got stepped on, resulting in a fairly deep puncture wound. So, called ahead and let them know what happened and I them take my pup to Westwood and explain to them that I want an X-ray of the joint to ensure nothing is fractured. At this point they take my dog for "triage" and will not allow me to attend. A little while later a tech comes out to tell me that they have to sedate her, do an X-ray, and perform a small incision below the puncture wound to create drainage and allow the wound to properly heal. Turns out the wound was pocketing at the joint. Not good because we want wounds to drain, not have the goo collect and create sepsis. Ok, solid plan. About an hour or so later they bring my dog back out, explain the aftercare (cold hosing twice a day; keep her sedate for 10 days, antibiotics, etc.). Up until this point, I'm happy with the care and professionalism my dog and I are receiving. And then they presented me with the bill: $530. For an X-ray, incision, and medication. $530. I was shocked, to say the least. The kicker was when I explained that I'm a farm hand and $530 was just about all the money I had in the world, the woman at the counter just straight faced me and told me the cost was the cost. When I asked about maybe breaking the payment up into two instalments, it was suggested I apply for some kind of third party credit company. What. The. Actual. All I can say is that this is a great practise if you have the money. I was extremely frustrated with the absolute and total lack of empathy or consideration for a working man, the fact that they do all this stuff and rack up a gigantic bill without EVER advising on pricing or options, and then they act as if they're entitled to a month's rent because they did an X-ray, an incision, and dispensed a few medications. I don't know, maybe this is the way with the unregulated world of veterinary medicine, but my experience with other vets has not been nearly as problematic when it comes to pricing. TLDR: if you bring your animal to Westwood in a Ferrari you'll probably be able to afford Westwood. If you're a working person with limited funds, ASK THEM WHAT THE COST WILL BE UP FRONT because they will gleefully empty your pockets.

I highly recommend Kipper's Cuts! My little dog, Remington, LOVES his visits and comes out looking…read moreso fresh and clean. The place is small, calm, and clean, and the staff is so sweet- I truly feel like they love Remi as much as he loves them! On top of everything, they are very affordable. Best groomers in town!

This is a great place. The cuts are good, staff is friendly and the entire experience is very…read morepositive. I am particularly loyal because they go well beyond what I expect. My dog was hit by a car while under the supervision of a local boarding facility. She had emergency surgery, and was still dirty from the ordeal..and shaved weirdly after the operations! Kippers Cuts helped me clean her, removing fur that might interfere with her healing, etc. They were such a blessing!! They are excellent groomers, no doubt. But, their care and professionalism extend well beyond what one would hope for. I offer my highest recommendation!

I was in Harrisonburg for work when my service dog unexpectedly ran very low on his prescription…read moregastrointestinal food. I had the valid prescription from our regular veterinarian, who was even willing to speak directly with the veterinarian at Massanutten to verify both the prescription and my dog's medical history. Despite that, the clinic refused to sell the prescription food unless they first examined my service dog and charged me for an office visit. This was not a request for a diagnosis or treatment--only to purchase the exact prescription diet that had already been prescribed by his veterinarian. I understand that veterinary clinics have policies and professional responsibilities, but I was disappointed by the complete lack of flexibility or compassion in a situation involving a traveling service dog with documented gastrointestinal issues. My veterinarian made every effort to verify the prescription, yet no accommodation was offered. Because of this experience, I cannot recommend this clinic. I believe they missed an opportunity to put the well-being of a service animal first, and I left feeling that helping my dog was secondary to generating an office visit. I hope they will reconsider how they handle similar situations in the future so that other traveling pet owners--especially those with service animals and established veterinary care--receive a more compassionate response.

I couldn't be happier with Massanutten Animal Clinic. Mia, my Chiweenie was having a lot of…read morediscomfort in her lower back. called my vet and they had no dr. on sight. They recommended M.A.C. I called and they told me they could see her but there would be a wait. I went in, they took her back immediately and I was checking out in about 30 minutes. Mia is fine, they gave her some medication to help and she is like herself again! Thank You Dr Hall and the staff at Massanutten Animal Clinic for your quick response and caring attitude!

Owner is a true pet lover, gentle and caring. Services are done in your home. She quickly trimmed…read moremy very large, strong and squirmy cat's daggers. It's hard to find a cat groomer, especially at these reasonable prices. Finding one who comes to your home is priceless. I highly recommend Pet Perfect. You can't go wrong

We are new to puppy luv, but so far the place is all stars. We take our 11 month old Yellow Lab,…read moreBrody, at least once a week for doggie day care. For only $10 a day (7am-5:30pm) they offer your pet a large run, and nearly non-stop interaction and play with other dogs; always supervised, always safe. The girl who runs the day care portion of the kennel (they also groom and board) is super friendly and engaging with both us and our dog. He goes right to her every time we visit. As a note, they do not accept credit/debit cards but gladly take checks and, of course, cash.

25+ years of service. Great vets, good location and great facilities. Highly recommend. Family…read morefavorite is Dr. Arneson but others do a great job as well!

Unsure how "heart" could be used for this unfortunate practice. Dr. Hunt-Estrada had the bedside…read moremanner of Regina George with sighs, eye rolls and constant insistence that spending no less than $2500 for a routine visit warranted bad pet parenting. Because I work in healthcare, I joked that we wait until something is wrong to treat and she withdrew as not understanding the joke and proceeded to berate me on my pet parenting of my beautiful and healthy dogs. Having multiple dogs live well into old age and working as a healthcare professional myself, I will never understand this type of clinician behavior. My dogs are fine and just because I refuse to subscribe to your overpriced procedures in a lackluster clinic in which front desk staff are lethargic and seemingly tired of their mistreatment as well (no one could even change the printer to print on once side), it all makes sense. There are plenty of other great alternatives in the area -- priced well and offering empathetic care to pets and owners alike. I will be pursuing new care for my pets immediately.

It was an amazing adventure for my dog who loved doggie company. However, they have moved. We shall…read moremiss their incredible service!

We hired Bessie to shampoo our carpets, and we couldn't be happier. They responded quicky, arrived…read moreas scheduled, and did a superb job. The carpets look brand new.