We stayed two nights in July 2026 and our experience was much less than hoped for. Immediately…read moreupon arrival, on a Sunday, we were greeted by landscape maintenance workers running leaf blowers, lawn mowers, and all sorts of gas-powered noise-making machines. This was supposed to be our birthday celebration trip, but it gets worse! Next day, around 2 PM, every fire alarm in the building started going off, and continued to go off for the next two hours. We were not forewarned that fire alarms were going to be tested during our stay. Because of the noise, we were forced to go outside, where we were met by more landscapers making noise. To cap things off, a rancid smell became noticeable in the second floor hallway the day we arrived, then got progressively worse, so by the time we departed on the last day it smelled like something had died on the second floor. Other guests staying on the second floor also mentioned their concerns. We left notes for hotel management regarding our displeasure, but received no compensation. We will not be back!

Very nice Hotel on the waterfront, appears to be new. Well designed and maintained both in and…read moreoutside. We had a lake facing room with a large covered balcony. Hotel had a large fitness room and both indoor and outdoor pools and hot tubs. We had a very good meal at the onsite restaurant of grilled chicken with an asparagus mushroom sauce along with a large salad. Staff was very friendly and accommodating.

Cute spot for a drink. Charming, local and historic hotel with a great view of the water. There is…read morea massive front porch with rocking chairs to enjoy your drink and the view of the lake. It was very relaxing and enjoyable to catch up with friends. Affordable drinks and cheap $1-5 options for food. It was nice to get an snack and a drink during these times and not break the bank.

This is a very historic hotel with beautiful views of the water. I came here for a wedding ceremony…read morewhich was held on the lawn, and reception which was held in their back banquet room. The bar at the front was also open for cocktail hour. The rocking chairs on the porch are a nice touch. This hotel makes you feel like you've stepped back in time, truly amazing how much history there is in here. However it definitely needs more love and upgrades, including some critical ADA-compliant updates for their bathrooms. Additionally, I'm unsure how this venue can hold large events without any sort of dedicated parking area, I had to park about a half mile away. This would be a great place to stop if you're already walking around the area, as the bar has a good selection of drinks to choose from, and is open to the public.

I had a great experience here after two underwhelming years elsewhere. Prices seemed reasonable for…read morewhat they offered -- AC, TV, kitchen, laundry in renovated space and on a good mattress in cheerful surroundings. They are extremely organized, which also helps.

Super clean, great location, and the best staff. The manager let us pick our room, gave us a key,…read moreand was very welcoming and kind. Wish I remembered her name...blond haired. Thank you!

This was our third stay at the Athenaeum, and we've now spent the last two years in Suite 8. We've…read morealready booked our return for 2027. Suite 8 has become our favorite room. It has its own private entrance and porch, and it's located right next to the Amphitheater. One of our favorite parts of the week is sitting on the porch in the evening and listening to the concerts without ever leaving the room. We still love the Athenaeum for its history, charm, and unbeatable location. Being able to purchase our Chautauqua gate passes through the hotel is another nice perk. They're printed and waiting for us when we check in, making arrival quick and easy. So why did I lower my rating from five stars to four? Housekeeping has changed noticeably since our first visit. During our week-long stay, the room was never actually cleaned. Towels were replaced and the trash was emptied, but the floors weren't cleaned, the bed linens weren't changed, and the room was never refreshed beyond the basics. We also ran into a maintenance issue. Although the shampoo, conditioner, and body wash dispensers in the shower were full, none of them worked. We ended up buying shampoo and conditioner from the Plaza store and relying on the bar soap provided by the hotel. Neither issue ruined our stay, and we'll absolutely be back. But for a hotel of this caliber, I expect housekeeping and basic room maintenance to be better than what we experienced this year.

Run down. The two…read morestars are for the location. If you're seeing a show here, you're about 20 feet from the hotel. Also, Chautauqua Institute is a lovely place. The room: peeling wallpaper, chipped paint, cracks in the floor and cracks in the ceiling, and floors so warped it's like a little skate park. The shower is small and dingy, also unlit. There's a light over the sink, but it's doesn't really reach the shower, especially with the shower curtain closed. The concert let out around 10:30, and we took a stroll around the grounds to skip rocks and look at constellations. When we got back to the hotel, bar closed. 11 on a Saturday night. Also no food to be had. Sunday morning continental breakfast was paltry at best. Even the coffee sucks, watery and tasteless. All this for the bargain price of about $400/night. For two of the crappiest double beds I've ever slept on. All that money is for the location.

My husband and I stayed in this quaint inn while visiting friends near Lake Chautauqua. Rex and…read moreMichele were very friendly. Our room was very comfortable. The outdoor hot tub was clean, big and had ever-changing lights in it. Rex made a tasty home-cooked breakfast for us. I'd highly recommend this rustic inn when you're in the area!

We had a wonderful stay here. The hosts were kind and generous, the breakfasts were excellent and…read morewe couldn't have asked for anything more.

Mike and Jean are exceptional innkeepers. Very warm, personable, and helpful people. Quaint,…read morewell-appointed, and well-maintained home. You want to stay here, you want to live here actually. Great meals. In the Before Times, they always host a lawn party and brunch on Independence Day so guests and friends can enjoy the parade. I'm sure we'll be able to enjoy this again next year... Highly Recommended.

This is the best B and B in Lake Chautauqua BY FAR! My husband and I felt welcomed from the minute…read morewe walked in the door. They went out of their way to cater to my dietary needs for breakfast, which was exceptional. I highly recommend them!

We had a dual birthday weekend setup and we secured reservations at Bemus Point lodge. The…read moreowner(Kristi) greeted us as we were checking in. Great communication was had throughout the whole process. Our room was just perfect for what it was described as on their website. It was very comfortable and clean. We spent most of Sunday on a boat on Lake Chautauqua on a very beautiful day. We ate at EBC and were able to walk around this very quaint little town, which is just about an hour and a halfs drive from Buffalo. I would definitely recommend staying at the Bemus Point lodge to anyone that asks. Adam and Kristi have a great lodge and are making improvements to it since they've bought it a few years ago. They offer boat rentals, kayak launches, a courtesy boat slip is also available. It is a diamond in the making.

Because this place is in a small town our cousins' whole family lives in, I decided not to leave…read morethem a scathing review after our stay a few years ago. I changed my mind after receiving a marketing email from them. W O W! It really had me shaking my head. When we stayed, we reported so many things broken and unusable in our unit it got to be a joke. Important things like faucets and hot water. We HAD to laugh because we were stuck and they were barely responsive. We were there for a family funeral and didn't want to pile onto our family during a hard time. Whoever we were dealing with was super annoyed we found hot water and a working bathroom sink faucet important. Cabinets and faucets were literally falling off in our hands. One thing would break and we'd head into another area and pop...a cabinet knob would fall off. It was something I had never experienced before nor have I again with an AirBnB! To top that fun off, I had called probably a month before to cut our visit short by one night because we were going to need to get to the city to help our daughter move into college her freshman year. When I found that they hadn't canceled that night and had charged us, I contacted them and the person I spoke to said we never had the phone conversation and because I didn't have an electronic record and just trusted their "agent" I was out of luck and they charged me for the night anyway. Beyond lame. The audacity of their sending out their "friendly" solicitation message after their treatment of us during our stay and non-responsiveness afterwards was outrageous. So tacky! If you stay here, keep good records. Hopefully, they've fixed the many problems since our stay and have amped up their customer service (a LOT). I responded to their solicitation email and said basically what was above. Of course, no response. I would find another place, frankly.

Slightly confusing entrance from the parking lot. You have to walk back down the ramp to the street…read moreentrance when checking in. After you have your room key/digital key you can enter the building from the door in the parking lot. We are staying here as there is a supposed deal with the Lucy Museum and The National Comedy Center, getting the tickets with the room reservation. Both of these are within easy walking from the hotel. When I first called to make my reservation the desk clerk gave me the deal for two nights when I only needed the tickets for 2 people, not 4. The numbers did not add up and on my second call the reservations were corrected, but now had to be made as two separate reservations. In the long term this means we checked in for one night, checked out in the morning and checked back in for our second night. This was not a problem until we tried to re-enter our room on our second day. We were locked out as the digital room entry was programmed to think we had checked out. It was resolved with a return trip to the front desk. It is a good looking hotel with a very large room for the breakfast buffet( not included unless Hilton Honors Gold or higher), and a good sized bar/restaurant with multiple TVs for watching(mostly) sports. Both the breakfast buffet and restaurant have good food at reasonable prices(see separate reviews for Pearl City Hops. P.S. The bath towels are very, very nice, and there are warm cookies(complimentary) at the front desk.

As a frequent traveler and Celiac I often request gluten-free items at breakfast when I make the…read morereservation. Sometimes hotels comply, other times they point to the fruit. The DoubleTree in Jamestown went above and beyond. Upon entering my room, I saw a handwritten note that let me know about all they had done to accommodate my request. The manager had gone out of her way to purchase muffins, breakfast granola bars and oatmeal. She also communicated this to the weekend staff during my visit, who handled this flawlessly. I was super impressed with this kindness and hospitality of the manager and the staff I interacted with during my stay. Beyond that, I thought the breakfast buffet was above average with its many fruit offerings, as well as the standard fare. I ordered an egg white omelette both days, and it was just okay. The room was large and clean. The fitness center had a good collection of equipment, though the hand wipes were empty both days. All in all a very positive experience. Would highly recommend and stay again if I ever return to the area.

Wonderful stay here staff was friendly and the room had all the accommodations I needed for my…read moredisability, amazing breakfast! Pool was great! Beds were very comfortable all and all enjoyed our time reviewing this place! Would say again

This hotel had a lot of good qualities! It was right off a major highway. Brightly lit so I felt…read moresafer arriving after dark. Check in was smooth. The front desk person was friendly. I received a lovely upgrade at no cost. The room was clean, spacious, quiet and the bed was comfortable. The shower had good pressure as well. Check out was done on the app. All employees I observed were wearing masks. The cost was great! Under $100 Stayed March 2020

Chairs are stained in the rooms and in the dining area, its gross. The beds are uncomfortable and…read morewe didn't have hot water. The shower itself was also gross as you can see. The only win was the amount of towels we had in the room, and the convenience to Randolph and downtown Jamestown. At this point in this company's history this is ridiculous that this is the experience you get at holiday Inn's. Do better for the price you charge people!

I know it seems unnatural to award five stars to a Holiday Inn Express, but this place deserves…read moreit!!!! Service all the way around from the moment we walked in, throughout our two night stay was cordial, friendly, helpful and genuinely interested to care for us. Though this hotel is almost 5 years old, it looks brand new. I found out that it had already been refurbished. Air conditioning was great in our room. Though breakfast was included, we never made it down, yet they still provided us with yogurt for our room. Cookies upon registration. If in the area again, I would return.