I had Uptown Sparkle come out to my home and was lucky to have Ai Wen as my cleaner. She was…read moreincredibly polite, professional, and right on time. She took such great care with everything, and my house looks absolutely amazing. You can tell she takes pride in her work. I'm so grateful for the quality and attention to detail -- I would absolutely recommend Uptown Sparkle (and especially Ai Wen!) to anyone looking for a reliable and thorough cleaning service.

From the owner: Uptown Sparkle – Charlotte’s Trusted Home and House Cleaning, Standard/Deep Cleans,Move In/Out Pros…read more Now offering 20% off for new customers! At Uptown Sparkle, we make it easy for Charlotte families and renters to enjoy a spotless home without the stress. We specialize in residential cleaning, home cleaning, house cleaning, deep cleaning and move-out cleaning across Charlotte and surrounding areas. Our team delivers reliable, detail-focused service with simple online booking, transparent pricing, and fast communication. Whether you need weekly home cleaning, a one-time deep clean, or a full move-out cleaning, Uptown Sparkle helps your space look its best. Why Charlotte chooses Uptown Sparkle: • Fast online booking • 100% satisfaction guarantee • Background-checked cleaners •Liability Insurance

I've been looking for a new cleaning company since November. In the spirit of minimizing trial and…read moreerror, I did quite a bit of research and narrowed it down to this and one other company, and had a clean with each. New Sense was, without a doubt, the clear choice for me. The owner, Franchely, is very professional and responds promptly to all inquiries, even though I asked a lot of questions and took my time making a decision, she didn't waver in her politeness. I sent her a last-minute, Hail Mary message on a Thursday requesting a clean for the upcoming weekend. Without hesitation, she got booked for that Saturday. The team showed up early (but not too early). They were polite, prompt and friendly. They toured the house, asked what made me switch cleaning services (which I truly appreciated), and got started immediately. They set an estimated completion time of 3 hours. I headed out so they could work in peace. 3 hours later, they were finishing up as scheduled. When I returned, I saw that no detail was left unattended. Everything was beautifully clean, and my home smelled divine. It was also a fair price for the quality of the work. I will be using them monthly and can't wait for my next clean.

The best!! We are new to Charlotte and had another person cleaning our home, but they did not get…read morethe job done. Franchely and her mom are the best! Prompt fast, and reliable! True lifesavers for me and my family.

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

Paradise and her team came in and made the space I moved in to feel like a space I could make mine…read more All while my two little boys found opportunities to make small talk. Paradise has a great energy and working with Chores and Floors was a wonderful experience. It is hard to find reliable, fairly priced, professional services - and Chores and Floors is alllll that and beyond.

I am giving 2 stars only because the cleaning was done well but there were a myriad of issues that…read moreled to this rating. I scheduled for a team cleaners to come out to do a move out cleaning. Ms. Paradise responded and we got things scheduled. I was initially quoted $300 for the service but shortly after received a new message the the cost would be $500 and they would give a 25% discount leaving the total to be $393.75. I let it slide because I had really been exhausted with the process of finidng a cleaner amongs other moving services and put down the deposit for the service. The team of 3 cleaners were supposed to arrive between 9am-10am though I had asked for them to arrive at 9am due to having carpet cleaners coming in at 1pm. On the day of the cleaning, everyone was late. Ms. Paradise arrived around 10:15-ish, solo. As soon as she arrived she let me know one young lady was going to be late and the other had called out and wouldn't be showing up at all. Now, as a customer, I quite frankly do not care about the reason someone in your company will be no-showing or late. That is the company's issue, not mine. I am paying for a service to be done. The professional thing to have done would be to have a backup for these situations. No backup. As far as the young lady that was going to be late, I expected 10-20 minutes late, 30 minutes TOPS. Not 3 HOURS!!! Everyone was already late but to be 3 hours late is WILD! I expected this service to take around 4 hours as the place was completely empty and mostly carpet (which I already had carpet cleaners set to clean these). It took 7.5 hours. My carpet cleaner arrived on-time at 1pm and had to work around them and he even finished before they did. The ladies did a pretty decent job with cleaning but this entire ordeal was beyond unprofessional and frustrating. No discount or accomodations for the inconvenience and unprofessionalism. The ladies were nice and I appreciate the job but unfortunately, I believe this is my first and last time giving this company a try.

Olya and her team did an amazing job with a massive move in clean for me and my family. She was…read morecommunicative, flexible and her cleaning was truly top notch.

I have used Olya and her crew several times and I am always amazed! I feel so comfortable and…read moreconfident about the quality of work and the integrity of the team. I will recommend to my friends and will continue to use them!

I have used Minit Maids since 2005 and have always been pleased with the cleaning…read more Of my home. I have always had at least 2 of the same ladies that have done such a great Job for me. It's a great feeling to come home to a nice clean home. Thanks Minit Maids.

I have been using Minit Maids cleaning services for several years. Their team is reliable, friendly…read moreand always do a great job. I love that they try and send the same ladies each cleaning (shout out to Panacia and Courtney!) so our pets have gotten to know them well. I also appreciate that they call the day before with the anticipated arrival window. I would happily recommend Minit Maids to anyone in the area!

This was hands down the best quality and cost for a job I've ever encountered. The ladies did a…read morefantastic job from start to finish and will definitely hire them again for all future home cleaning.

From the owner: Limpieza profunda Limpieza regular…read more Oficinas Casas de construcción Salón de belleza Estadios Escuelas

Idalia and her team were professional, thorough, and efficient. They did a move-out clean for us…read moreand the place was spotless when they were done. Highly recommend!

I was pleased with the deep clean at first visit. No one showed up for second clean after the…read moreappointment was confirmed. When I reached out, my message was read but no reply. Very disappointed and unprofessional.