If I could leave a ZERO star review I would!! I paid 250 for a terrible cleaning. My house is still…read morenot clean after almost 7 hours of a " Deep Clean". The carpet shampoo was set for 11am the next day (today) and it is now 1:40pm. I have talked to the owner and they said the workers were on their way.....still haven't shown up. Today is my moving day and this company has set me back in more ways than one. I am late leaving my rental property, late with the Uhaul return and late getting to my new home. DO NOT use this company, pay a little extra and get people who actually know how to clean, HOW TO schedule work properly, how to communicate with clients and how to HOLD TO THEIR WORD!! ******Updating this because of the owners garbage response with proof I sent videos, messaged at the time of SCHEDULED WORK! I had no response and have been left with no response as to why the company didn't come UNTIL THIS RESPONSE to my review. owner was notified I was in the middle of the move and was first contacted via Yelp a week prior to needing this cleaning. I got a contact back the day before I needed cleaning. To add to this. The owner showed up and was talking negative about the state of my house in Spanish (I'm fluent in Spanish, but I'm a white male. Jokes on you buddy) DO YOURSELF A FAVOR AND HIRE A BETTER CLEANING SERVICE! *****additional edit!! Owner is willing to share pictures of my personal belongings and is willing to breach the privacy of past clients. This business keeps on showing that they are unprofessional, and an overall terrible "business" I will be contacting legal help due to this. JOSE DOES NOT HAVE PERMISSION TO SEND PICTURES OF MY PRIVATE BELONGINGS TO ANYONE. If pictures are sent to you please reach out to me. This is against the law.

I consider myself one of the most fortunate individuals, to have been introduced to the Owners of,…read more"MULTI CLEAN SERVICES"! I am the Owner of an "AIRBNB" Property, that They have been, Meticulously Maintaining for Me, for Several Years!!! Every New Guest, that Books a Stay...Always Comments on the cleanliness, attention to even the smallest areas and items, that are always left "Sparkling clean", Which makes for the most Comfortable and Inviting, Pleasurable, Stays!! Especially during this time of COVID, they have even adopted one of the most strict and comprehensive, disinfecting Cleaning Protocols, I have ever witnessed! This Company, is Definitely The Best and Most Dependable, I have ever Used!!! I am So Grateful to have them and I Happily Refer them to ANYONE!!!!!

SECOND TIME (After 3.5 years & in a new place)…read more It's always going to be a 10/10 experience with We Clean 4 U! They've saved me every time I'm at my lowest and just need an extra push. Some people may not realize, but when life really overwhelms you, it can cause disarray in areas of life such as your home & to have someone come in and lift a load and help you get upright is a blessing! Yes you pay for it, but I am that much closer to peace in my safe haven. Phillip took his time on my 1 bedroom apartment today. He went over time and I wish I had a million more dollars to send. I felt so bad because I had clutter everywhere. Clothes all over the bed. All in the corners. I had papers all over the counter top and dining table. I had books and schools supplies scattered in the living room. Every shoe was there to greet you at the front door. The place was a hot mess!!! NOW, The place smells wonderful. I love the vacuum lines . The sink HAD hard to remove mess and it's sterling silver now. The microwave and oven are clean. He folded my clothes for a small fee that I'm sure many of us will pay over and over. Nobody likes folding clothes. It's sooo irritating. It just looks like a nice place to be. Now, all I have to do is go through the piles of mess I had scattered. Thank you so much and I'll be back again and again.

Contacted them on a local recommendation by another neighbor to come in and clean our home after we…read moremoved out. Phillip, the owner, was actually the one who came out to provide the service. He was so friendly and professional, and his work exceeded our expectations. I can't recommend him enough to anyone wanting a professional and reliable cleaning service for their home or business.

I've been looking for a new cleaning company since November. In the spirit of minimizing trial and…read moreerror, I did quite a bit of research and narrowed it down to this and one other company, and had a clean with each. New Sense was, without a doubt, the clear choice for me. The owner, Franchely, is very professional and responds promptly to all inquiries, even though I asked a lot of questions and took my time making a decision, she didn't waver in her politeness. I sent her a last-minute, Hail Mary message on a Thursday requesting a clean for the upcoming weekend. Without hesitation, she got booked for that Saturday. The team showed up early (but not too early). They were polite, prompt and friendly. They toured the house, asked what made me switch cleaning services (which I truly appreciated), and got started immediately. They set an estimated completion time of 3 hours. I headed out so they could work in peace. 3 hours later, they were finishing up as scheduled. When I returned, I saw that no detail was left unattended. Everything was beautifully clean, and my home smelled divine. It was also a fair price for the quality of the work. I will be using them monthly and can't wait for my next clean.

Franchely and her team have been cleaning our house for just about a year and have done a…read moretremendous job. We would highly recommend them to anyone looking.

In the five years since we moved in to our 125-year-old home, we've had this great group to clean…read moreour house every 4 - 6 weeks. We had not used them in the past year due to 3 deaths in the family and all that comes with it. Yesterday we brought them in for their "deep clean" service - a top to bottom clean deeper than typically spring cleaning. Stephanie and Becky were here for seven hours and from baseboard to inside of the refrigerator to under the sofa cushions, the place looks as good as when we first moved in. It's a real pick me up after a tough year and I can't recommend them enough.

This review is not about punishment. It's about low standards, and extremely poor customer…read moreservice. I was pleased with Fiv5 Star Cleaning for several years. I initially gave them 5 stars. Today, I would give them minus stars if I could. This was how things ended. The text: "We will not be moving forward with Fiv5 Star Cleaning. This is the third offense. 1. You extended an offer for a referral discount. I referred someone, you got paid, and then backed out of the discount. That was the last referral I gave you. 2. In the middle of a prepaid contract, you attempted to raise my prices by $10 per month. I did not appreciate this dishonest practice. When confronted, you defended this position, but agreed to "wave" this increase... "This time." 3. We discussed our next six month contract, Where I agreed that a $10 increase was not unreasonable. Less than a month later, when I went to renew, you attempted to raise the price another five dollars. So let me ask you, would you do business with a company that does this? The services are a gift to my wife. Your standards have decreased. My wife has noticed. Things have been missed. Increasing prices, decreasing standards, and deceptive business practices. This not anger. This is disappointment. We will not be renewing. Respectfully, and regretfully, I will be updating all reviews to reflect current circumstances. Do better. Be better. Integrity Matters...ALWAYS!" They agreed to meet me at my home, to resolve the matter, but an hour before the meeting, 2 girls that spoke no English, showed up at my door, unannounced, without an appointment or a contract. I tried calling them, the manager I spoke with was rude and disrespectful, and suggested I find another cleaning company. This is one thing we agreed on. I do not trust these people. Once trust is lost, the rest is irrelevant.

The crew is very sweet but unfortunately, they did not do a great job at all. Very disappointing. I…read morepaid for a deep clean and I got a BROKEN item, uncleaned baseboards, (which they came back for to clean) our floors barely swept and definitely not mopped, shower head not cleaned, and more. Texted the owner after they left the second time to let her know I was not happy and did not get a response.

I will be using them for my monthly cleaning! Quick to respond, quick to do the job, and great…read moreprice!!! Love it. Thank you so much

Idalia and her team were professional, thorough, and efficient. They did a move-out clean for us…read moreand the place was spotless when they were done. Highly recommend!

I was pleased with the deep clean at first visit. No one showed up for second clean after the…read moreappointment was confirmed. When I reached out, my message was read but no reply. Very disappointed and unprofessional.

Marian's touch is the answer to a sparkling clean home! My…read moreneighbor was using her services and highly recommended her to me. Best recommends I followed. Marian is very serious about her craft. No matter how clean you think your home is, after Marian gets finished, you will be sold. She's very detailed and leaves no corner untouched. We have 22 windows and she dusts all the blinds! Marian will leave your home looking and smelling like a model home from top to bottom. Prices are fair and she will clean your home as if it's her own. Give her a call. You won't regret it.

Marian cleans our home once per month. She is super detailed! I absolutely adore her. She cleans…read moreevery room with precision. She takes her time. There is no rush job at all. I always feel like she gives my home the same care and detail she would give her own. I highly recommend her services.

I highly recommend Christy's Cleaning! She recently did both a move-out clean and a move-in clean…read morefor me, and she did an amazing job. She was reliable, thorough, and paid great attention to detail. On top of that, she's incredibly sweet, professional, and genuinely helpful throughout the entire process. Also her prices were very competitive. I wouldn't hesitate to use her again or recommend her to anyone looking for a dependable cleaning service.

I requested the cleaning of my one bedroom and one bathroom home. Christy responded promptly to my…read moreinquiry via Yelp and stated she could provide service the day I requested it. She and another lady arrived to complete the service on time. She emphasized on arrival that they were heavily booked today and seemed a bit anxious. I thanked her for scheduling me. Out of respect for their time, I showed them around quickly, and they got to work cleaning. I left the house with my dog for a bit, though they said we could stay to minimize interference. Within an hour to an hour and a half, they were done. The cost was $140. When I came back, everything looked okay at first glance. However, later, I found debris still in the corners. The water was dirty when I mopped my floor a week later. For context, I have a tiny dog whose paws get wiped on entry. I don't wear shoes in the home, and I work out of town and am out most of the day on the days I'm home, so there is not a lot of foot traffic in the home. I'm unsure if the home didn't get the attention needed because of their busy schedule or because it stressed her, but attention to detail is critical in the cleaning business. If proper attention can't be given to a home, it's better to reschedule than leave the job somewhat undone.