Nicola at CLT Maid for U did an amazing job cleaning my home. She is efficient, warm and friendly…read more She had my home smelling amazing. This company is affordable and they helped me find the service I wanted at a price I can definitely afford. I finally found a cleaning service that works for me. I am a customer for life!!!!!!!

The best cleaning service I have had! Roxie did a deep clean of my house yesterday. Before starting…read moreshe asked me what areas/services I wanted done in particular so that she could focus on them. After each floor she had me take a look to make sure she didn't miss anything I wanted done. She did an incredible job in all areas of the house spending 6+ hours here. She was easy to communicate with, responding quickly and clearly. Her prices are very reasonable and competitive in the current Charlotte market. I will definitely be using her again!

Punctual, great communication, excellent work. Very reasonably priced. I recommend for deep…read morecleaning and regular cleanings.

I love Spotless and their service providers. Andrea M is my favorite. They always do an excellent…read morejob. They arrive on time and are efficient so they are in and out quickly. I also appreciate that they bring their own cleaning supplies so that is one less thing that I have to worry about. Their pricing is very affordable and it's transparent. You can easily use their website to book one time or recurring appointments. They have a lot of add-ons on the website so you can customize your cleaning based upon your needs such as bed making, laundry, and blinds. They also have post construction, New Mama, and move in/out services. I would highly recommend Spotless for any of your housekeeping needs. They make everything sparkle and shine.

I was told by the owner and her assistant that Priscilla was great. She is not. Duties listed on…read morethe company website for a basic/recurring service were not done. For example- taking out trash and cleaning toilets. Maybe cleaning toilets does not include the seat where you actually sit your booty every day. She actually left a full trash can. Frankly, I think the cleaning service business is somewhat of a money grab. Only those with a nasty house could be okay with receiving mediocre service. I think these companies do just enough to make it look like they have cleaned. Or, perhaps the cleaners feel I deserve to be taken advantage of because I dared to try and hire hel p. Maybe they only think stressed out women with kids, a lazy husband, and nasty pets need someone to help them occasionally. But, since that's not my life I guess they feel it's okay to come into my home, do a half-ass job, and get paid for it. I have learned a very great lesson. Cleaning companies are just not for me.

I am so very grateful for the friend that suggested this company. We have tried a few companies and…read morepeople for extended time from a few visits to a year and just hadn't found the right fit until The Organic Maids. I do make sure to communicate and set them up for success about items or communicate if I would like something done differently. This is done through Sandra and then communicated to the person helping. This really takes the awkwardness out of doing it. Things happen that is life but it is about how it is handled and Sandra and her team are like Olympians at that. We started out with an every other week cleaning. Really liked them team and moved into a 3x a week customized housekeeping service. There is a service called a la maid which is wonderful if you need more than just a basic house cleaning but less than hiring someone full time (which then you have to deal with a lot more effort to find and handle domestic staffing salary etc.) Having them come in half a day 3x a week is AMAZING! I have actual time to get done all of these projects that I have not been able to for years. Turns out I wasn't lazy or uncapable we just needed more help. With Adis and Alison helping, I can actually be properly rested, care for our family, tackle project and I have way more time too for my consulting business which is awesome. What really sets this company apart from others we have tried is that the housekeepers really care about doing a thorough job. They also are all just incredibly lovely humans. It can be weird to have someone in your house with their energy etc. but I genuinely have felt at ease with the 3 women who have helped us regularly. For the a la maid service I have created a day, visit and random one off items I need help with and share with Sandra. It has been going really well. They have helped from organizing linens in our guest closet to doing a deep clean of just one room, loading and unloading dishwasher, open and breaking down boxes, folding clothing, helping with laundry, taking everything out of a closet and cleaning them placing back in. Removing items from kitchen drawers, vacuum and wipe down the drawers then reorganize. We have had items for donation drives etc. in the house and just ask them to clean around and they do which is lovely. They just are so very sweet and kind hearted. They will roll up blankets, arrange toys and organize our dog's beds. When one of our pups had to be laid to rest recently they have been so kind and understanding about me wanting to leave her items in place. I genuinely get excited to see how they will organize, fold or do. Throughout the week I discover new ways they folded the top tissue, organized blankets, arrangement of plushies and blankets on the pup's beds. It is such a delight and joy that is brought to my week! These little details is what sets them far above and apart in my opinion. There is just a feeling and kind compassion that Sandra, Adis and Alison bring to their work and our home. I find it to sometimes be super awkward to have someone in our home and working around but that is not a feeling I have ever had with any of our regular cleaners or Sandra. Which to me says a lot about who they are and the team they have built. There was one person who was just not a fit and I politely communicated that with Sandra. That can be so awkward to do but Sandra was great it was just a really chill process for something that is a bit awkward to say. A person who was helping us left too and Sandra totally hit the nail on the head with placing the 2 ladies who help us now 3 days a week. I could not recommend them highly enough and would hire them in a heartbeat for any family that lived in the area. They bring compassion and kindness to their work.

I truly cannot say enough great things about The Organic Maids. After a horrible experience with…read moreanother company, a friend recommended The Organic Maids and I'm so thankful. We've been having monthly visits for the last 4 months, and it just gets better and better. Kenia does an excellent job every time she visits our home. She's kind and incredibly thorough. She was incredibly patient with our dogs when one day we had to keep them home during a cleaning (our little one is terrified of everything. She basically followed Kenia around the house and barked at her the whole time - we felt terrible). With two dogs and us expecting our first child in a few months, it was important to us to use a company that focuses on organic products. If you're looking for a cleaning service with exceptional customer service and an even better clean, look no further!

Zully was able to squeeze me in last minute when I reached out needing someone to clean my house…read morebefore I moved in. She and her team were prompt and friendly. I would recommend her!

I booked and was told that I would get a deep cleaning and decluttering with 3 people. Only 2…read morepeople came to start the first day to do upstairs. I asked about the 3rd and was assured that it would get cleaned thoroughly with the 2. So much were thrown away in my daughter's room without permission including her medication that was found in the trash outside. I was told that 2 more people were coming the next day for the downstairs and only Zuleyma showed up alone. She worked for 2 hours and said she was done. She did the bare minimum. I asked her to finish upstairs because no dusting was done, windows were not cleaned, bathroom floor wasn't scrubbed properly. She said she had to pick up her kids so I asked if she could come the next day and she said she couldn't. I told her that she was unprofessional. I will not use her services again. Lesson learned!

I'm a busy business woman who doesn't have time to do deep cleanings, so I recently started looking…read moreinto cleaning services. I use to waste 4+ hours on a Saturday just to clean my bathrooms and I was over it - time is money after all! LIVING SITUATION: I live in an apartment with no pets or children so the reason I originally sought out a cleaning service was to have someone come in to clean the bathrooms. After doing extensive research--I'm talking like I called pretty much every cleaning service in Charlotte you could find on yelp--I landed on Enjoy Maids and I'm glad I did. COST: For $59.50, I have the same "maid" come once every two weeks for 2 hours. I work from home so it's easy for me to work in the office while she cleans. Augriem is our "maid" who is super friendly and fast - which really helps me justify why I spent ~$120 a month. Before she arrives, I write out the areas I would like her to clean as well as an "if you have extra time" list and she typically gets through both! Plus, she tolerates me with my micromanaging lists. Typical tasks include deep cleaning of 2 full baths, mopping, vacuuming, dusting of a 1200+ sq ft apartment. HOURLY: Through my research of all cleaning services in Charlotte, not many offer this flexibility to do hourly, most were asking for $100+ for the entire apartment, and I just don't need all of that! By having Augriem here biweekly, we can "rotate" the areas that she cleans. For example, one week on top of the typical bathroom/vacuuming she does, I had her clean and sweep up our patio and another week I had her clean the windows. Stuff that you and I will avoid until we "have time" which let's be honest -- we never will! :) CUSTOMER SERVICE: What I also really like about Enjoy Maids is that they have an online chat service so it's really easy for me just to go to www.enjoymaids.com and IM with one of their staff members to either reschedule, or track down my "maid's" ETA. This is really handy because while they try to stay close to your appointment time, they do have a 4-hour window and sometimes will come 30 minutes-2 hours later than your scheduled appointment time, so it's easy to check in on their status for the day with their IM service. Using EnjoyMaids has allowed me to get my weekends back, enjoying my time off to spend with family and friends -- not stuck all day in the house cleaning! Highly recommend to anyone who values their free time and enjoys a clean apartment.

Very polite and professional duo that came to prepare my new home for move in. Unfortunately the…read morework done was not up to my standard. The inside of my cabinets were lightly wiped but still unclean. Conspicuous dirt and dust left in corners. Tubs not well cleaned. On a positive note I am sure these matters would have been addressed eagerly if I'd requested, but there was not time for that as our move in was scheduled for the next day.

Jackeline Sevilla cleaned my new home prior to my move-in and she did an excellent job. I was so…read moreimpressed that I hired her to do the move-out cleaning to my prior home. She is very detailed in her work and the result was above and beyond what I expected. In addition to her cleaning, she is very friendly and an extremely nice person. I enjoyed getting to know her. Her prices are fair and affordable for me. I highly recommend Sevilla's Cleaning to all!

I feel the need to provide two different ratings. Let me start by saying that my home looks amazing…read moreand the ladies that came to clean did a fantastic job; 4 stars so I'm definitely a fan of their work. They brought their own equipment and each room was left very clean and smelling great. The best way that I can describe it is when you come back to your hotel room from a long day and everything is clean and picked up. I love a clean space and seeing things rearranged in organized ways. I expected though to have the vent above my stove and the top of my fridge dusted and cleaned, but both were not and left pretty dusty. All in all, I'm very satisfied with the work! I provided a 3 star rating due to communication. Before I booked, I scheduled a walk-through with Olga to get a quote. My appointment was at 2pm and after no one showed after 20 minutes, I texted her. She requested to reschedule for an hour later which was not a problem and I got my quote. The day before my scheduled cleaning, I got a reminder text which was helpful and thoughtful. Again, I was asked to reschedule my time an hour and a half later than originally intended (10:30am instead of 9am). However, the day of my scheduled cleaning, I waited 20 minutes and no one had arrived. I texted and was told that staff were running late. They pulled up about 5 minutes after she texted me back. In both cases from a customer service standpoint, I felt that she should have communicated with me first instead of me waiting and contacting her. As a customer, it is the responsibility of the business owner to tell me if they are running late. Overall, I am satisfied with the services; my home is clean, but the communication can improve.

I asked Olga and team to deep clean my house before putting it up for sale. They did a wonderful…read morejob. Really good communication and made it super easy for me having already moved out of state. Perfect! Thanks Olga!