Since I was experiencing problems with my water supply and a constantly running water pump, I was…read moreextremely grateul that they were able to respond to my call within a couple of hours. They diagnosed the problem and were able to repair the system in about an hour. I am pleased to have my water pump operating in a normal manner. I am not familar with the fees charged for similar repairs so I can't comment on the value of the services rendered to me. I was a new customer so I would like to believe that they charged a fair and competitive amount for their services. The service men were very pleasant and courteous; they remembered to reset the water heater before they left.

First of all, they answered the phone and responded quickly as they were in the area. Sean (3rd…read moregeneration) came over and figured out a mystery leak that another plumber could not detect. Knowledgeable, courteous, professional. Finally found a reputable, knowledgeable and reliable plumber that will be our go to.

I started my search for a plumber to install a pot filler rough-in on Yelp. Contacted 4 plumbers…read more Bryce from East Coast was the first to reply almost instantly. After a brief text conversation I was quoted a price and directed to call to set up the job. A few day later I called and spoke to Kelly, who quickly set me up an installation date a week later. (By this point, only one of the other 4 had contacted me and they were scheduling a month out!) On the day scheduled for the installation, Tony, showed up, on time. He was kind, polite and helpful, explaining exactly what he was going to do. He quickly and efficiently completed the job, even vacuuming, when done. He took time to review the job and explain my next steps, as I was installing the faucet myself, at a later date(as part of a kitchen remodel). Based on this experience, I would highly recommend East Coast Plumbing Service for any plumbing job. They were fairly priced, efficient, kind and got the job done quickly.

I cannot recommend this company based on my experience. I…read morecalled because of an active water leak affecting my bathroom and closet ceiling. Before the plumber arrived, I had already done some troubleshooting and explained that the leak became worse when water was being used in the house and slowed significantly when I shut off the main water supply. The plumber briefly looked around, noticed a small amount of water in the HVAC condensate pan, and immediately concluded that the air conditioning was the cause. He would not seriously consider the information I provided or investigate other possible plumbing-related causes, despite the clear pattern I described. I felt like my observations were dismissed without a thorough evaluation. On top of that, there was a non refundable fee of $179 for the visit. When you're dealing with a leak that is actively damaging your home, you want someone who will methodically diagnose the problem rather than jump to a conclusion. Unfortunately, that was not my experience. I hope the company takes customer concerns more seriously and performs a more comprehensive assessment before ruling out other possibilities.

Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!

I had a problem with an installation that was covered by warranty and was so disappointed by the…read moreservice by the company. I was without my air conditioner for almost a month this summer and some one on the phone told me that part to repair it was on the truck and they would be getting to me at sometime. Now in September this unit is still has not been returned to a fully functioning system even though I have paid in full for their services

They would have gotten a 5 star but they were a little late. Courteous, double checked all…read moreconnections and did a professional job. They did come out on a weekend with little notice which I desperately needed. Thank you Justin and Anthony.

Justin came to do an estimate we agreed on work I gave him my payment 2 weeks ago I have been…read moretrying to reach out about the work no response. very unprofessional and will be taking the legal route.

I have been a loyal 19 year customer with annual maintenance every one of those years. I LOVE…read moreCarrier equipment as I designed my own system layout as far as damper and trunkine placement. Previous management completed the job with spectacular results. I have a top-line Infinity gas back-up furnace, 5 dampers for a single unit system with 4 zones on two floors for a 3300 sq. ft. home. (I cleared drywall space in the basement ceiling to facilitate two trunk lines parallelling the I-Beam in the basement; some ducks up, some down). I have reviewed Coastal Comfort extremely well up to the replacement of my outdoor heat pump three years ago. After all these years of my many positive experiences with Coastal, especially regarding the 'non-management' front office staff and the highly qualified technicians that I've grown to love, I can tell you that this company has changed to the negative.... after the transition from the now-owner's father- Kevin Coleman. There's such an emphasis on growth ambitions, market share, profitability.... General and Service Managers have been hired that are nothing more than confrontational and abrasive in their communication styles if anything doesn't go as expected for them.. A total inability to listen----and it's supported by the now second-generation owner!! LOL Bottom line ---Bryant equipment is EXACTLY the same as Carrier. I was told this by the distributor they purchase all their equipment from! The equivelant of Carrier's Infinity furnace that I own and love is Bryant's 'Evolution'. It's just another brand running down the same assembly lines in the Carrier Global manufacturing plant! Do your own research for a local dealer of your choice, whether it's Carrier or Bryant!~ Sometimes a smaller company is much preferrred verses one that doesn't exerecise basic customer communication skills on a managerial level or truly listen to a customer when ther is an issue. Here's a takeaway----Call Coastal Comfort , or when they call you, they always recite the disclaimer statement of "You're on a recorded line" Who cares!! It's a partial intimidation tactic that they actually spend a lot of valuable minutes on to review hundreds of calls instead of a fucus on customer satisfaction issues. It's almost humurous thinking about all the wasted minutes when more productive time utilization can allow the business to prosper more effectively.

Coastal Comfort and its staff provide truly EXCELLENT service! Coastal Comfort has serviced my…read moreheating and air system for the past 10 years. All the technicians are reliable, knowledgeable, efficient, and courteous. They take great care to do the job right the first time, and make a point of working cleanly. One gentleman even came out on a rainy Saturday night without complaint. Coastal Comfort services Carrier which, in my experience, has been a quality product. Coastal Comfort recently installed a new system for me, after the old one finally died. I was never pressured by sales staff into purchasing the new system, and was provided a range of price options as to a replacement system, when it became clear that was the best course. I recommend Coastal Comfort most highly.

I booked with Seaside plumbing and asked to get an appointment for after 3:00pm so I would not have…read moreto take the day off while waiting for a service call. I recieved confirmation then a text on what service person was coming to my house. Nice touch. Obadiah arrived on time, put covers on his shoes and explained all my options. After makeing my selection he went about getting the job done in a quite, clean and quick manor. It was so great to meet a young man with such a professional manor. After he was finished removed all the trash, left the proper paper work and was on his way. Who ever hired Obadiah made a great selection. Thanks Jim Richards Lewes Delaware

I was a long-term customer of this plumbing company for about a year and a half and paid for their…read moremonthly VIP membership program for priority service and discounts. During that time, the same technician frequently performed work at my home. I later found myself being attacked online by the wife of that technician, who referenced personal information about me and my home that had only been shared while he was working inside my house. Learning that information discussed during service visits had apparently made its way outside of a professional setting raised serious concerns about customer privacy. What was even more troubling was the company's response when I contacted them about it. I reached out because I was upset and believed the situation warranted attention and accountability. Instead of looking into the concern or attempting to address it, the company immediately cancelled my membership and dropped me as a customer. After being a paying member and loyal customer for well over a year, it was extremely disappointing to see the company choose to remove the customer rather than address a legitimate privacy concern. That experience left me questioning whether customer trust and accountability are truly priorities when problems arise.

Terry is an exceed plumber. He completed work for me on two occasions and did high quaility work,…read moreand one occasion saved me thousands of dollars. Terry is highly skilled, professional, highly responsive, and has fair pricing. I highly recommend him. He's definitely my go-to guy for future plumbing work.

From the owner: My business strives for %100 customer satisfaction. Thank you for the opportunity to earn your…read moretrust and business

Air handler in my apartment needed cleaning, well done, on time, on money, well explained what's…read moreneeded, very friendly.

From the owner: Residential HVAC service with integrity! Get your system…read moreback up and running without all the guess work. Comfort you can count on. Free estimates for system replacement. Maintenance contracts. Emergency service. Air conditioning, furnace, heat pump, mini split, boiler - service, repairs or installation. We are here to help.

I am very disappointed with the lack of follow up on his work. We spent $10,000 and can't even get…read morea return call. First the unit was hooked up wrong .. his fault. Now the average monthly bill is over $500. He called this job his problem child.. Ok but that doesn't help me. He won't service my unit or return my calls. Very unprofessional. I do not recommend him.