Excellent from start to finish. My colorist (excellent with…read moreexact color I needed)and person whom wash and blew out my hair very informative and caring . Will definitely go back . Thank you

I want to leave this review for the company, not the salon staff. The employees at the salon were…read moreprofessional and did their best, but my experience with the company's customer service and policies was very disappointing. I had my hair colored at Madison Reed, and when I checked out, I agreed to sign up for a membership. The very next day, I decided it wasn't worth the cost and canceled it. Even though I canceled in June, I was still charged in July, and I was told I would be charged again in August because of a "billing cycle." I don't understand why I'm being charged after canceling, and the explanation I received wasn't clear. The salon service was fine, but I'm very disappointed with how the membership cancellation has been handled. Customers deserve clear information about when their cancellation takes effect and whether any additional charges will apply. I hope Madison Reed improves its communication and billing practices.

It's ok, the price is not bad for cutting, washing, and drying. Just that the hairdresser looks…read morevery stressed out, she didn't have a friendly or welcoming attitude making you not feel comfortable But the atmosphere is nice.

I can't remember the name of my hairdresser but she did a near perfect job for my event. My hair…read moredoes not stay curled easily and often falls out of bobby-pins yet she made them stay perfectly all night long. She listened to what I wanted and made the back perfect (I will have to add a picture of it later). The front was stunning. On top of this, I have been attempting to get my boyfriend to wax his eyebrows (just clean them up underneath not to thin them out) and the hairdresser in the next station offered to do it while my hair was finished. You can see the attached photo for how well his eyebrows looked and my hair! I highly recommend going to this salon!

Came to Drybar to get my hair done on a Saturday for my birthday dinner. Making an appointment…read moreonline was quick and easy - I had to put my card down for my time slot. This was my first time so upon arrival Dani walked me through the style book and my options. Then she washed my hair and got to work drying and styling! I was in and out within an hour. My only gripe is that my curls fell out by time I got to dinner 4hrs later which is why I gave it 3 stars.

The vibe is ghetto. a verbal fight between coworkers broke out with multiple verbal threats and…read moresecurity was never called. I was scared the whole time in the chair getting my hair done

Excellent haircuts and beard trims. The barber is top notch and very professional. Can't say enough…read moreabout the barber. I would recommend without reservation.

I'm in total agreement with the other reviews! Ozzie has been my go to barber for my husband every…read moretime I want to surprise him with a special treat! I'm a picky wife and Ozzie makes my husband look flawless every time. He gets to know his customer's vision, takes his time and achieves perfection on every occasion. Kiddos Ozzie! Keep up the good work!

Thank you Ciara for the cut and blow! It's exactly what I wanted and you're great to work with…read more Having to sit on a chair long with someone you've never met can be stressful for many, and while I'm very personable, you made it very easy and enjoyable because of your personality. Appreciate you! I've never been disappointed in Hair Craft - everyone is always friendly.

If you want to get your hair burned off and greys left uncolored, then this is the salon for you. I…read moreinitially left this review and got attacked by the manager Lysa, who is the owner's daughter, who proceeded to make up lies about me and made up medical conditions that I supposedly have that caused my hair to fall out, saying my hair is "thinning" haha. I am a young woman. What a joke. Plus, she knows nothing about me and we've only spoken about hair color twice. She recommended a color the first time that dyed my roots ORANGE. should've never come back after that. My mistake. Anyway, I was coming here weekly for three and a half months for blowouts, due to a shoulder injury and difficult to straighten hair on my own. Wanted to save money and this place is cheaper than my previous salon. I also had my hair colored three times. I saw Jenn H mostly, but also CeCi Jones a few times when Jenn was out. Well, one day, CeCi was blow-drying my hair, and suddenly I smelled hair burning. So did the manager Lysa, the other stylist Katherine, and the blonde receptionist. They all mentioned it and started walking around looking to find the source of the smell. I was literally the ONLY client in that room. I told them several times that it was coming from me, but CeCi kept denying it. So instead of coming to check my hair, they let it go. Very nice. I couldn't deal with the confrontation, and went home. It seemed fine. I came back the following Saturday for a blowout with Jenn. She didn't mention anything was wrong with my hair, yet when I went home, the hair at my temple was completely burned off. So CeCi started the job, weakend my hair, and Jenn finished it off, as Michelle the manager explained and as did a stylist I spoke to from another salon. I came back another time and spoke with Michelle. She was super nice and apologetic, and went to speak to both stylists, who of course lied to her face and denied everything. Absolutely shocking. Well Michelle offered to do a free color and blowout with a bonding treatment, as well as another free blowout. I agreed. It was with Jenn. Jenn continued to burn more of my hair off at my temples and all around my face on both occasions. I am so upset, I cannot believe I gave her two chances and each time, she completely ruined all my hair. Also, I had someone inspect my hair and found greys already grown out. I had my hair dyed three times at this salon, first time with Jenn, second time with one of the other girls, and last time with Jenn. So either the first or second time, someone didn't cover all the roots. The girl that colored my hair the second time, someone didn't cover all the roots. The girl that colored my hair the second time also somehow got the dye all over my face and didn't even say or do anything. I had to use my own tissues to scrub it off and luckily it came off as I was wearing makeup. And, none of these people ever washed my hair well. I would come home and find thick amounts of hair dye inside and behind my ears. Seriously? And not only that, but the products used at this salon are no name cheap garbage. My hair used to be so healthy and shiny before I came to this salon. Now my hair is dull and looks and feels terrible. As soon as I went to another salon and had treatment done, my hair is already looking healthier. Same with my mom who I mistakenly sent there. She complained about the cheap products ruining her hair as well and switched salons. These are horrible people and liars. You messed up someone's hair, be an adult, take responsibility, and apologize. Instead, they attack and spread lies. Absolutely disgusting. Stay away. Lysa, if you attack me one more time and commit defamation about my medical problems, I will sue you. Your salon did this to me, you deserve this review. Deal with it.

DO NOT GO TO THIS SALON!…read more I wish I could give this salon a 0 star review, truly. I have gotten my hair done from an artist there in October 2020. She did a great job with my highlights and left me in awe. I was recommending everyone I knew to her, I was singing her praises. I even took my own aunt (who lives in NY) to this place. I made her come here for HAIR. Fast forward to July 1 2021. My cousin was getting married and I needed my hair done really nice. My hair was grown out. The artist I went to claims it is was 6 inches, maybe there was but it didn't seem like it to me because the highlights from the previous job were still pretty high. I told her I want a full head of highlights, and I want them the same color as I want them last time. She kept talking about how much regrowth I had and that the salon usually doesn't allow this much regrowth to be worked on (which i found so odd) but that she would do it for me anyway. I was pleased that she would do my hair because I liked her work... ALOT. I didn't get my hair blow dried because I was going to do it myself and see and feel the hair because I like my hair done a certain way and no one can achieve the look on yourself the way you would know. And I don't know what it is about salon lighting, but everything looks great under it. So I am like okay it looks good. It wasn't something that I was absolutely in love with but I thought maybe I don't like it because it my hair is still wet. I get home and I'm trying to blowdry my hair and it's YELLOW. I asked for neutral toned hair, and I came back with YELLOW. There was no blending done in the highlights, the bleach bled everywhere, my hair strands were making me look like a zebra. I messaged the artist and she was like come back tomorrow and we will fix it. I show up the next day, July 2 2021, and first thing's first I spoke to the manager and asked for a 50% refund because this was ridiculous but at the same time I felt bad that she spent so much time and effort on my hair so I thought it was reasonable to ask for 50% and I got it to. I went to the artist after speaking to the manager and she has an attitude with me. Acting like she doesn't see what I am talking about, being weird about the 3-4 places I showed her that were looking bad. And at the end of it I was like, "Please take a comb and look through the layers of my hair. Look at the bled bleach that is on my hair and look at the chunkiness and the look of it." And she see does that and goes, "Ah, I see what you're talking about. But I don't know how this happened. You see, you had a lot of regrowth." And I cut her off, like excuse me??? Me having regrowth does not mean you botch my hair. But she said she was going to fix it. And she did - only the parts that were very visible. She fixed the parts that were on top of my head, but anything in the layers of my hair was still the same. She fixed the tone of my hair so I was okay with that but I didn't realize she didn't thoroughly fix my hair. She made sure that I was so satisfied, she was giving me their top hair mask services, and blow drying and cutting my hair, making sure I was as happy as could be. When I left the salon, I was satisfied and I thought everything was great, but boy was I wrong. I am in California now, I am getting my hair done by hair stylists because I am the (technically) sister of the groom and I am front and center and I was having all these intricate hair styles done on me, but every time I sat in the chair of the hairstylist, they said "I can't do this hairstyle because your highlights are is chunky from within and there are so many harsh lines that it will show and it will look bad." So the entire wedding, I WORE MY HAIR ONE WAY. Straight or blow-dried. I was there for about 2.5 weeks so I couldn't even come back and get it fixed again because I had been gone for quite a while. (Please read the screenshot for the rest of the review.)

Wonderful salon! Professional, friendly stylists and staff!…read moreMelanie Schwartz is amazing!!! This is the place to go if you need to look good!

I have been a client of co-owner Sara's hair career for years & this by far is the best place I…read morehave gone to. The space is a "suite / studio" concept so the 2 stylists each have their own space that gives the client some privacy & more 1 on 1 attention. It's a beautiful space with windows & sleek decor. Everything is new & modern. On my visit, I was called in on time. I was offered a beverage. Covid-safe practices were taken. I had a men's haircut that I think was my best ever. Sara really took the time to style & offer some input. Much appreciated! Sara is known thru Bergen county for her incredible color work. I originally found her about 6 years ago when the whole "bayalage" trend was starting & she was already doing it before many others. I had long hair at the time, so I went to her for all different Blonding techniques aside from typical highlights (baby lights, hair painting, etc.) She has an incredible sense of color & is most trustworthy if you are unsure of what to do. I also sent a few female acquaintances her way for color treatment. She truly has a talent in color & color correction. Sara continues to take color classes as trends emerge, so she is on the forefront always with the new coloring techniques & trends. She is also great at cutting & is conservative when cutting - she will only take off what you ask & minimally what is needed. Rest assured for those with long hair! In addition, she will only recommend products that she knows would benefit you. Madison Ave Hair Suite carries really good hair products too! Highly recommend Sara at Madison Ave Hair Suite for the utmost professional & trending hair services.

Rosie is a true artist. She's been doing my hair for almost 20 years. I just tell her to work her…read moremagic, and the result is always spectacular. My hair is highlighted and styled beautifully. I always get lots of compliments. Rosie's new salon is great; quiet, lovely design, and one-to-one attention! Truly a relaxing time with fabulous results!

Prices are good, loads of parking, inventory is plentiful, place is fully stocked, and it's clean…read moreinside. Some staff members are uptight while others are nice. If I was management I would retrain the workers hospitality

Oooooooooh... Ulta Beauty has REALLY stepped up its game over the past few years. I used to vouch…read morefor Sephora alllllll the time, but as of recently... I might be making a switch. This location is in the Bergen Town Center, so you might find parking to be a pain in the a$$... Some pros of Ulta: *You get the best of both worlds because they carry both drugstore and high-end beauty brands. They've added a lot more brands recently. I was shook lol. So you'll have much more variety when you shop. *Their rewards/points system is unmatched. The points you accumulate can be used as discounts on future purchases. They also have a lot of BOGO deals, sales, freebies, and events to give you chances to multiply your points. At Sephora, you can only use your points towards whatever samples they are offering at that time. They don't have as many incentives. *They offer brow services *They have a fully operating hair salon *Stores are generally much more spacious and bigger I would say two of the biggest cons are that Ulta does not carry many "hot" or "unique brands"... Sephora definitely does. I've also had better customer service at Sephora. This Ulta location can be a hit or miss with the employees. Some are very knowledgeable about products and some are not. They're also stingy with samples. One thing's for sure... you step into Ulta wanting one item, and you'll walk out with 10...

Absolutely loved my experience! James did my hair and Angie did my makeup, and they both did a…read morephenomenal job! My hair looked beautiful and held all night, and my makeup was absolutely flawless!! It stayed perfect until I went to bed! They were both so talented, professional, and sweet. I felt so beautiful and confident! I highly recommend James and Angie!

Came here for the first time and I am obsessed with how my hair turned out. This was the best…read morecoloring I've gotten so far!

i should've done this review immediately after my appointment, i'm so sorry i havent! i chose…read moremichelle, one of their stylist to do my scene hair cut and i absolutely love it. she listened carefully to everything i said i wanted to keep and change, even giving suggestions and recommendations. she kept engaging with me perfectly, and as someone shy and quiet i didn't feel overwhelmed at all. the salon is so nice and clean and the aesthetic really reflects on their wonderful employees work! i'll definitely be recommending this place to others and coming back myself hehe (i suck at taking photos but i will be updating as soon as i get a good one!!)

Today was in maywood & decided to walk into this salon. At the desk there's an iPad where you…read morecheck in if you have an appointment or you select "no appointment " and a staff member will be with you. Well I waited & waited then went back to the pad to indicate I was waiting for the staff member to be right with me. There were several stylists working. I waited patiently over an hour & no one ever asked me if I needed assistance or anything...they simply ignored me. So, if you ever decide to "walk in" DON'T as you'll be waiting there forevermore. This was my 1st & last experience there never again.