Ok so the family was going to Salem for the weekend and we didn't have anything to do so I saw this…read moreonline so I decided to try it. A couple things: -There are rare dates where the Good Witch would actually be in the store, so we didn't get to see her in person. -The staff are really nice, and they keep magic going. -Things in the shop are kind expensive, but you probably get to take home something anyways with the appointment. -The store is unbelievably pink, and we loved it that way! -Tip: Try the stuff a stuffed animal sort of class, you'll never forget it! -This store is for all ages! No one will judge you if they see you in there. This store is glamourous and I would definitely recommend it to everyone. I know I listed a couple flaws, but overall, it was a super fun experience!

Such a sweet shop with so many cute items for lovely little witches :) The staff were super…read morefriendly and helpful!

Oh my! Still proves to be my favorite go to store when I come to Marblehead It was so great that I…read moreended up frequenting it twice while on my visit! I got the most amazing things from two long dresses, pants, jeans, shirts and sexy tops! There items are so on trend and I love them! Don't be afraid of trying on things that perhaps you wouldn't normally try on, because they usually look better on than on the hanger. I live in a warm weather climate so a lot of the items just don't work for me! There wee some items I liked which they could have ordered for me, but I really hate to pay shipping fees. So I skipped those items. However, it really is so so fabulous all around! You can order online as well if you wish. They also offer rose, water etc if you wish. Since I've been here, they changed things around a little, their dressing rooms are in the front and in the back is more of a storage space (where the dressing room used to be).

I'm a resident of MHD and someone who works in customer service. I have shopped here before and not…read morefelt particularly welcome by any staff members. Had a very horrible customer service experience due to the condescending/judgmental employee who "helped" me when I visited. She recommended the shop's shapewear to me when she saw me going to try a fancy long dress on "if I needed it..." I asked if she had said dress in a larger size and she flatly said "no..." and offered me a totally different sweater dress, probably because it looked large enough for me. Bobbles has *some* cute stuff but it's only sizes S,M,L and they all run pretty small. Simply put, all of their stuff you could find dupes of on shein or cider or the tiktok shop for much cheaper and with a far greater size variety. Not only that, you wouldn't have to deal with the horrific attitudes of the people that work there. Would not recommend if you're anything above a size small. If you're a size large like me, you're considered plus size to them. I was made to feel out of place and too big to shop at a place I've gone to for years. I've been here a bunch previously, like I said, but I will not be returning ever again. I suggest the Sistas consignment store because they're super nice and have a variety of sizes. Happy shopping!

The Coven had an amazing collection of goth themed clothing, accessories, and memorabilia. The…read moremerchandise was well arranged and set up with a perfect customer flow and enough space maneuver the merchandise. The staff were kind and very outgoing. The prices were at fair market values and the selection of awesomeness is AMAZING!

Let me say, as a big guy, nobody ever has cool hoodies in 4 or 5xl. So when I saw I could get a…read morewell made, and cool 5xl hoodie, I was willing to pay any price, but it was really reasonable. I love my bury me in Salem hoodie, it's comfy and amazing. Thank you for caring about the big people.

I always love going here to look at the Marblehead swag. This year I ended buying a crew neck…read moresweatshirt! Peter, the owner is such a nice guy- picks up a conversation easily with whomever walks in the door. They have been in this location for two years and it always does well around the 4th!They have sweatshirts, t-shirts, and a sale rack on the porch outside - $10 for t shirts! They also have little kids clothes ! Give it a whirl! You can find something! On the counter was a taste of salt water taffy for free!

Amazing service and friendly staff ! Felt welcomed and they have great products ! Would highly…read morerecommend to come in and check out the store !

To say that I was blown away when we walked into BlackCraft Cult would be an understatement. I…read moreremember opening the door and hearing my husband say "whoa." You walk inside and your eyes immediately go up to the enormously gorgeous witch statue that is hanging from the ceiling. I had seen photos and videos, but it is more beautiful in person. It is a tribute to one of the owners and her battle with cancer. The inside is decorated spooky with tons of orange and black everywhere - I wanted to stay here forever. They even had a life size statue of Edgar Allen Poe. They offer a ton of merchandise from apparel to mugs to even stickers and magnets. Everything is pricy as you would expect, but you can only get their items in store so I think it is worth it if you're looking for something unique. BlackCraft Cult also does a haunted house on the weekends during the Halloween season with live scare actors - you can tour it during the week too, but they do not have the actors then. Staff were friendly and helpful! I hope to come back some day to visit again! Check them out!

First, there are two listings on Yelp that are related and have nearly identical names and the…read moreidentical address. This review is for the goth Blackcraft retail place. Upon entering from the charming street, the eye is drawn upward through a massive space that is BlackCraft Salem. There is a great wow factor here! Most surfaces in the room are black, however the ceiling features a large glass area with a suspended life size witch sculpture. There is a pathway straight through the center of the room with children's clothing to the right and more adult sizes in the middle and rear. To the left are seasonal items and the checkout counter. On the left side from the entry, there is a great photo opportunity including a throne surrounded by candles. There is also a life sized Edgar Allen Poe statue on the right side of the room which also makes a fun photo opportunity. There is a good selection of items and sizes. There is an area upstairs that was available for small private events. It looks pretty cool. The coffee counter is in the far right rear corner and requires reservations during the spooky holiday season. (See review for my take about that item) This is a location not to miss overall. I highly recommend the hoodies and purses. This is where the BlackCraft Haunt Ttickets are available, and highly recommend it for adults!

Beautiful boutique with a variety of chic clothing and great, fun accessories! I think it might be…read moreunder different ownership since previous reviews, because I found the clothing sophisticated and not at all trendy, with some very unique lines, but there were very trendy and on point accessories and jewelry in a variety of price points. The owners and staff are helpful and the store has a funky, cool vibe. They also have great gifts and always have fun events. Definitely a great place to shop!

Don't waste your time driving here if your not close. Cute store but return policy horrible!…read more Spent $1,500 3 weeks ago and needed to return 2 items that I didn't like. No returns whatsoever after 2 weeks!!! I was planning on dropping a boat load of cash again today while there. But no time in my life for small town shops without hospitality!! Shop Nordstrom online with no return policy!!! No wonder small shops are closing. Sad

We went in here to see if we could find my husband a zip sweatshirt that he liked. Or even a…read morewallet! Unfortunately, this go around, we were unsuccessful. Everyone who works here is very nice and very helpful. I like looking around at the mens, womens and kids items to see what they have. It is very particular to a town like Marblehead. I like all of their says around and if you look above the door there is one there as well!

The store was a hot mess and there was absolutely no customer service at all. I let myself into a…read morefitting room that was filled with clothes. The store was also very dirty. The employees did not seem like they wanted to be there. They were behind the counter talking. This location is close to my home but I would rather go the mall then shop there again.

Very unprofessional!!! A lady trying to check out and at the same time going back and forth to the…read moredressing rooms, while people are in line. I didn't wait too long but if I had waited I would have stayed there for 30 minutes. Very unprofessional of the cashier not to have the customer step aside while there is people in line. Also, not one hello to the customers coming in.