Dear Dr. Tetor, I am…read morewriting to express my sincere appreciation for the exceptional care you have provided. You are the best physician I have ever had, and I am grateful to have found such a caring, intelligent, and tenacious doctor here on Maui rather than having to fly to the mainland for medical care. I am especially impressed by your persistence regarding the pain and burning in my arm, shoulder, and hands. While the ER originally diagnosed me with bursitis, your dedication led to the identification of shingles and, subsequently, bulging discs and other issues via the CT scan you ordered for my neck. I am now moving forward to see a specialist thanks to your thoroughness. Thank you for your dedication to your patients. Sincerely, B Caprita

Aloha! As a relatively new patient at this particular clinic, after many years living FT on Maui,…read moreI am very happy to publicly thank KWMC staff for consistently excellent care. In my life, the importance of that is tremendous and my mahalos is beyond words.

Dr Ammerman is a true gem when seeking perimenopausal and menopausal care! She knows the latest…read moreguidelines from the National Menopause Society and has helped me finally feel heard. Less hot flashes, better sleep, and knowing she's helping actively prevent issues with my bone, brain, heart health and more are empowering. Love her office staff as well they are so quick and helpful even through the app!

I've been going here years now ! I like this office I've had a few different drs . All of who I…read morehave had good experiences with , as well as nurse practitioner. Dr Ammerman and Jeanine Garcia !

This man has completely failed me as a physician. I will also be filing a complaint. No matter what…read moreyou are seeing a doctor for, see someone else. It is sad that limited choices on an island has allowed him to stay in business at all. I wish I could put negative stars. Official complaints will have to suffice.

Big mahalos to Pukalani family practice for squeezing me in 45 mins before closing. My dr even…read moreshowed me images so I could get a better understanding of what she was explaining. Have never had any issues, never waited more than 5-10 minutes in the waiting room. Office staff is lovey and very friendly.

I saw Dr. Ryan Smith, and first of all, he sat down and spent time with my husband and me, which…read morewas appreciated. He was approachable, concerned, and professional. He was familiar with dysautonomia (POTs) and the type of care I would need. His staff followed through with the insurance to get the necessary medication approved for me. They also sent the referral I needed and the information required for me to be seen. Being chronically ill with mostly invisible disabilities and the fact that I am young typically make my medical experiences difficult. I will sometimes feel I have to prove I need help. Then, continue to make multiple follow-ups for basic care. That was not the case with Dr. Smith; he understood and started helping me immediately. This was the most seamless process I have experienced related to my complex care. When we left, I looked at my husband and asked if we really just got answers and a treatmentt visit. plan on my first. We were both so happy and grateful. The only thing that could be better is getting the portal information (website and login information) at the first appointment so I can confirm and communicate with the team any challenges with getting meds approved, etc. But that is so minor!! If you are looking for a cardiologist, I recommend Dr. Smith at Maui Cardiology. As a home health RN on Maui, I am so grateful that we have a provider like Dr. Smith here. I hope he never moves off the island!

1 Star because Dr Muto is a nice guy. I had a 2 minute videocall with him and he was quite…read morepersonable. I'll never know if he's a good doctor though because his entire office staff team are entirely unaccommodating in making appointments for anyone with special needs or guaranteeing an appointment time for anyone with special needs - which we are. They do not text or email. They do not have an online appointment system and they do not have any email or any way to notify them of anything if you are hard of hearing or otherwise cannot use an audio phonecall. They sent me finally a message link through an app., and when I replied to that with the appointment times that would work for us, I never got any reply from them or confirmation that they even received my message. And I tried to log back in a couple days later to check again if they received my message trying to set my appointment time and the whole message link had expired and said "conversation expired."so there was no way for me to login. I also have an extremely tight schedule as someone who is the primary care provider for someone who does not walk or talk and has to be back at the home every day by 11:30 to sleep. We finally reached them by phone once which was the team effort because phone calls are not easy for our family, and we had a set appointment at 10 AM and they could not guarantee me that we would actually be seen at 10 or anytime in the morning and may have to wait several hours even though 10 is our appointment time and we have to leave by 11. I explained the entire situation and said that I absolutely have to leave the office no later than 11 and they could not guarantee that I would be seen before then. It's amazing that in six months they could not set up any kind of system to text or email for someone who cannot get on the phone easily. The Dmv was more accommodating and gave us a disability placard which I was prescribed from my PCP (which is not easy to get), hopefully they would've had a disabled parking spot for us at the clinic. I like to comment on those things for others who need it - but since they never managed to set up an appointment for us in which we would be seen at a specific time, I'll never know that so I cannot comment on that for sure. On that note, I can say definitely if you are hard of hearing or deaf or otherwise disabled or with special needs, and need a texting or email service to set up your appointments like we do, this is not the office for you. That will mess around for seven months and not accommodate your needs while your heart issues continue unexamined and untreated. I'm sure they'll never read and respond to this review right? Since they can't even text me or email me or manage their own messaging portal? Let's see. Maybe Yelp is the secret.

I don't think my doctors get enough praise! I have been seeing Heather Milovina for about 3…read moreyears. She is my OBGYN and every appointment I have been met with compassion and everything explained to me where I fully understand it. I've never wanted to go to the doctor, but she makes my visits something I can look forward to. Understanding what's going on with my body is important. I also see Gabrielle O'Sullivan and she is absolutely wonderful. You can tell these two doctors genuinely care and are always there to answer questions.. Thank you so much for everything.

This review is for the Ob/Gyn department. I switched to Malama at 32 weeks pregnant and I'm so glad…read moreI did. The providers there are incredibly caring, warm and I never felt rushed at my appointments. I highly recommend Dr Casey and Heather Milovina - they are both incredible, so competent and skilled and kind. Out of the 6 providers, I felt totally comfortable with 5 out of 6 of them - which is pretty great! I gave birth a few weeks ago and had a very positive experience thanks to the wonderful people at Malama. Dr Casey was my doctor who delivered my baby, and I felt 100% confident and comfortable with him, knowing I was in great hands. Heather was there the next day, which was great, because I was seeing her the most during my prenatal visits (she is an incredible midwife), and she has a wonderful presence about her - she cares so much about her patients, and you feel completely comfortable in her care. I would highly recommend Malama if you are pregnant, I think they are the best on the island as far as prenatal care and caring about women's birth experiences.

Excellent service we've received today from Minit Medical. The check in staff were kind and…read morefriendly. The doctor was polite and helpful. We'll be back if needed.

just got out of hospital from tooth infection and swelling the size of softball occurred…read more Friday at 1:30 pm two female and a manager. displayed no efforts proper medical care and inadequately all used my distress calls for them to all minipulate my tone from pain and brush it off for a tooth. the manager quoted your here for a tooth ace in sarcastic matter with her smirking and laughing in the background. I wouldn't recommending going her. the african assent lady try to charge me numbers without resolution or solution after she told me to come my tone down after asking those questions then manager pulled the same attitude and then finally told me they werent qualified. essentially they ran me for four hours straight. I literally was calling in for an emergency for 130 and ran me in circle til 4 to tell me they couldn't after I was upset trying to get information they wouldn't give. If I can rate them a zero I could.

I've been coming here for years for various illnesses & injuries from colds/flu to work and car…read moreaccident injuries. The staff is very friendly and communicative. I like that I can fill out my paperwork online to save time in the office. They are great for both scheduled appointments and walk-ins. Tina Beckham is one of the nurse practitioners that I've seen several times and she's wonderful! She always listens to my concerns and answers my questions. Thank you Minit Medical Kihei for taking care of me over the years!

Went in for a note. Pricing here is incredibly high especially if you are under/uninsured. The…read morecheck in staff kept asking and announcing loudly about my lack of insurance. Wait time was long, and the overall time at the facility was over an hour. I was told to go to this clinic for my note by those who required it and staff was more than hesitant to provide the note despite me displaying zero symptoms and feeling well overall. I would not recommend this provider. This was by far the worst urgent care experience I have had.

Dr. Yan is kind and has good bedside manner but my experience with the office has been an absolute…read morenightmare. It's impossible to get any help with very simple follow-up questions (for example, I needed to clarify her directions on the prescription) without booking an appointment. Whenever I called or messaged the office I either never received a reply (90% of the time) or the person was completely incapable of answering my question which generally centered around billing. I am an intentional, self pay client and all invoices were reflective of insurance billing rates. I have never had trouble at other offices getting an adjusted self pay rate but no one at the office and beyond was ever able to process this and either told me they would follow up and never did or simply never replied. I'm super bummed out because Dr. Yan was the most qualified person on the island (aka my only choice) to handle my issue but the office experience has left me feeling powerless and deflated.

Excellent practice. Clear communication & directions…read more Extremely professional .. highly recommended.