Bought new car here! Great service and Cindy was awesome and found the perfect car for me!read more

I brought my 2013 BMW 328i to Sandia BMW after experiencing symptoms consistent with the N20 engine…read moretiming chain defect -- a known, documented issue that is the subject of a federal class action lawsuit (Gelis v. BMW, D.N.J.) and an active BMW service bulletin (SI B11 03 17). I disclosed my concerns explicitly: the vehicle was running hotter than normal, had experienced a loss of power, and had triggered an intermittent oil pressure warning under load. The service advisor's response was to misrepresent BMW's own engineering specifications, claiming that elevated operating temperatures were "optimal" for this vehicle. This is factually incorrect and directly contradicts BMW's published guidelines. No further diagnostic action was taken, and I was dismissed without remedy. Eight weeks later, the engine suffered catastrophic failure -- grinding, complete loss of power, and a no-start condition consistent with total timing chain and oil pump system destruction. The vehicle had to be towed. The failure mode, the timeline, and the symptom progression I reported at my service visit are textbook presentations of the exact defect Sandia BMW's certified technicians are trained and obligated to identify. A dealership operating as an authorized BMW service center has both the proprietary diagnostic tools and the manufacturer's service bulletins to identify this failure in progress. The decision to send me back on the road in a vehicle exhibiting active warning signs of imminent catastrophic engine failure raises serious questions about the standard of care provided -- and the potential liability that follows from it. Following the failure, I contacted BMW of North America directly, at which point a case was opened and I was transferred to a designated advocate. That advocate was dismissive, stating that BMW was unlikely to accept responsibility, and redirected me to Sandia BMW, representing that a dealership representative would contact me. No contact was ever made. BMW of North America's own case record documents that I pursued every available channel in good faith. What I received in return was a closed door at the corporate level and silence at the dealership level -- a coordinated failure of accountability from an authorized service network that had both the knowledge and the obligation to act before this vehicle was destroyed. Prospective customers bringing vehicles with N20 or N26 engines to this facility for service should be aware of this experience and draw their own conclusions.

I generally had a good experience purchasing my Lexus several years ago. I am now looking for…read moreanother Lexus TX500h. One came into Albuquerque recently and was quickly snagged. The car is in demand and frankly I am not interested in stalking the CarMax app. My point is It is time to modernize the car purchasing process. Example: set up a buyer profile with my desired vehicle(s) that will proactively notify me of the car available in my area or in neighboring cities or states. Interaction with agent from the website would be great! Any workflow improvements that would accelerate the search to purchase would be great. My 2 cents.

I went in looking for a car and felt a little overwhelmed but the process. Walking the lot which is…read morewhat they had me do was challenging as the cars I wanted to see were all over The purchase process moved along though seemed like nothing was streamlined. I did take a long time even thought it moved along and was repeated at times.

We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

I only take my truck to this location because Alex and the A&R team provide quality work and…read moreexcellent, honest customer service. I highly recommend them!

SERVICE DEPARTMENT I was receiving notifications that I had…read morean emissions recall. My engine light had came on also. I dropped into the Miller Ram Service department today at 715. Mr Baca walked up to me introducing himself, so I ask is there anyway someone could take a look at my engine light. Maybe schedule me from the recall. He handed me off to an outstanding service specialist who immediately started the process. I was out by 9, completely satisfied with their outstanding customer service skills. The team of service professionals really made my day. No charge!!! My engine light was issue was explained to me & I was told what to prepare for in the future. No real problem at this time & they reset it. I highly recommend this company & their service team.

Came here to get my oil changed and they started spamming my phone as I was waiting in the waiting…read moreroom. I regret giving this company my contact information. I'm taking my Jeep to Dirty Dog Off Road today to redo the oil change.

We were hauling horses through Albuquerque to AZ and our truck check engine light came on. After…read morecalling a handful of dealerships and diesel shops, Melloy's was the only one that would help us today. Fantastic service from Victor, Sami and Logan. They figured out our problem quickly and had us back on the road in 30 min. Thank you Melloy's for still caring about people!

We were looking for a truck to tow a camper and Shawn New helped us tremendously. Over 2 separate…read morevists he answered all of our questions and helped us make an informed decision on what size truck we needed. Shawn is the reason we bought from Melloy Dodge!! Great experience all around!

I was looking for a place to have my outback clutch replaced at. I called the dealer and their…read moreprice was very high and their turn around time was estimated to be two weeks. I called around to other shops, and their prices were almost the same as the dealer. I called First Class and they quoted me 1000 dollars less. I was a bit skeptical at first. Low price can mean low quality. This is not the case, these guys know their stuff and are super-fast. What was going to take two weeks at the dealership took them a day. I dropped it off one day and picked it up the next. I did run into an issue with the thermostat they had changed and when I brought it to their attention they took care of it right away. These guys have my recommendation for sure. They are great, the service it top notch and their prices knock it out of the park.

I had a great experience getting my Subaru repaired here. They gave me a fair rate and were super…read morenice and easy to work with. The repair took less than hour and was perfect. Overall it was easy and painless, and I will come back again if I need to in the future!

Let me go on record that I wholly dislike most car sales people - whether new or used. In shopping…read morefor cars, I have been to many, many car dealerships. That being said, I have to say that I have just had the most wonderful experience at Enterprise Car Sales. From the minute we walked on the lot, we were treated respectfully, honestly and were able to joke with our salesman, Mike Ellis. I HIGHLY recommend speaking with this man if you are in the market for a well-maintained used car. This man never pushed, never prodded, asked the appropriate questions and did it with a smile on his face. He was honest, forthcoming and just a pleasure to deal with. And he found me the car I wanted - that I loved. And then he brings in that pushy little person -- you know, the "closer" -- who goes over the financing with you. Except she wasn't. Lisa Darby was a pleasure to deal with - went through the information thoroughly and was honest as the day is long. She did her job efficiently and all with a smile on her face. And she drinks coffee :) I was a bit sad when I drove off the lot in my new/used dream car. A hug goodbye from both Mike and Lisa after I made them play staff photographer and sync my phone and go over features gave me a little tear in my eye. A dream team to be sure!

Even worse than being gaslighted in the first place by the company, Christina responds and asks me…read moreto contact them again. So, I spend an hour more to contact them again and their customer service chat person assured me that they would escalate the issue and someone would contact me. That was 6 weeks ago, and still no contact. When there is a problem, they say the customer is crazy (gaslight). Then, in public view they pretend like they care, but show they don't by privately ignoring the customer (fake public image). Enterprise car sales customer service is pathetic. Buy a car from a company that cares.

It's hard to find reputable service at a dealership these days. Indeed, if you take one look at…read morethese reviews -- it all seems dire. Which is why when I had to take my late mom's Toyota Tundra in for a check up in order to assess its roadworthiness for the 2,500 mile drive back to Florida -- I was totally impressed to have a Toyota Master Technician on the job. These guys are the real deal -- we all know (don't we) of The Car Care Nut on YouTube, who gives Toyota Master Techs a great name and exemplifies trust and good ol' honest work. So being able to have a good, productive chat with a Master Tech is a rare honor indeed. Sadly, business is business -- so these chances are slim to none -- you might get a quick video tour, but its the actual interaction with your mechanic that really puts one's mind at ease. Truthfully in good ole Murrica where "the customer is always right (bs)" I don't blame businesses for protecting and shielding their most valued talent from the folks that can't tell their windshield fluid reservoir from their engine coolant tank. As for my trip, I was starved of time, so although the truck was roadworthy enough to get back home -- I just didn't have enough time in New Mexico to weed out all the kinks I wanted to. Now I am desperately hoping I can find a Master Tech back in Northern Florida who can match the knowledge and experience required for the job needed on my Tundra's engine ... here's to hoping the badge really carries the standard.

It's pathetic to a car dealership trying and scamming people over $500 deposit. Do not make any…read moredeposits. You can just drop in to make a deposit, but when you need to get your deposit back, there's no one who can help you for over a week. If you want to buy a car and get it serviced from a business scamming people for $500, this is where to go.

Issac and Marcus helped me in getting a used car. They were so friendly and accommodating. Not like…read moreother dealers where salespeople are pushy, the folks at Access Auto were laid back, truthful, and very helpful all around. I'll definitely be going there in the future if I need another car.

Great place and worked with my budget and got me financed! Thanks for the wonderful family owned…read morebusiness and love your little pug! Love the little car and having fun driving! Thanks so much again!