Took me out to car to show what they were unable to fix. Could hardly see the scratch until he…read morepointed it out. They were great

Excellent service and outstanding results... 2026 Camry AWD with 100 mi. received pine cone damage…read more(big ponderosa pines next to driveway). Highly recommend for dents/dings!

Had some repair work done here. ABQ Collision did a great job…read more Repair cost was reasonable, and Leroy did his best to make sure that all of my questions were answered and concerns addressed. During the repair, ABQ Collision forgot to re-affix the under-tray, which came lose, and replaced the entire thing at the cost of the part. Some areas for improvement: 1. ABQ Collision did not promptly let me know that my replacement headlamp had arrived and I could bring my car in. I found out the part was there when I called to check since I hadn't heard anything for a while. 2. ABQ Collision was reluctant to admit that the under-tray issue was their fault, and did charge me around $60 for the part. I would have expected that to be written off since that was their mistake and the cost was relatively small. Still, I'd gladly come back.

I'm so happy with the service at ABQ Collision! I recently paid off my car and with that comes…read morerepairs and updates I wouldn't otherwise do. My passenger side headlamp was out. I know the dealership could do it but why go there when there are other (closer) options in town. I found ABQ Collision on another search site. I called and made an appointment for a lightbulb replacement and headlamp restoration. It was seamless and the service took less than 24 hours. The price was very reasonable! When I picked up my car I was so pleased with how clear the headlamps came out. It was just like when I drove my car off the sales lot for the first time. Leroy does quality work and will answer all your questions. He was exceptional and I will go to him for any future auto body needs. Thanks again.

I found Goodfellas when I needed some body work done on my car. Art, the owner, picked up the phone…read morewhen I called, and got me in right away. He was honest and direct about what needed doing. My car insurance was a pain to work with, and Art coached me through the whole thing. Additionally, Art/Goodfellas really stepped up and helped me handle them and get reimbursed. (He even gave me the lowdown on which auto insurance companies might seem like a good deal because they have cheaper rates, but they try to wiggle out of paying when you need them). I was so impressed with the work they did on my car that insurance covered, that I wound up scheduling a follow-up to have them fix another issue I'd been meaning to fix. They did good work, at a much better rate than the previous shop that had given me a quote. Also, I'm not much of a movie person, but the Goodfellas theme/decor was entertaining, too. Good people, honest owner, good work. Would definitely recommend.

I got a ceramic coating done here by Isaac. He knew I was on a short timeline and got everything…read moredone on time and did a great job. Very professional very available by phone. I got some friends that will be hitting them up soon because of my experience. I called around town they gave me the best price.

Angel was very courteous and kept me informed of the repair throughout the entire process. The…read morerepairs were done five days before the estimated completion date. All of the repairs looked very good.

Based on my experience, you will not be disappointed with this shop when it comes to: quality of…read morejob, customer service, price, and time to complete. If you are looking for an ethical business, you will find it here. Five-stars all the way!

I recently moved to Albuquerque and within a few days, my car was hit while parked. I selected Car…read moreCrafters on Montano for the repairs. From the first phone call to the completion of the repairs, this business provided customer service beyond anything I've experienced. On my first call, the person answering the phone was professional and kind and immediately scheduled a time convenient for me to bring the car in. Upon arriving at the facility, the ladies at the front desk were also professional but friendly and had such positive attitudes. Patricia Vital was assigned as my service advisor. She was so professional and helpful. She went above and beyond to assist me in getting my car scheduled for repairs. She maintained constant communication, always letting me know what was happening with my car. And of course, my car looks fabulous - the technicians did an outstanding job. Any time I walked in to the facility, everyone was so nice and friendly and there was always such a positive vibe. I like to give local businesses positive feedback even when only one aspect of the business does something right. However, Car Crafters is a company that exceeded my expectations by providing top notch customer service in all aspects of the business. My experience with them was outstanding and I'll always return to them for any repairs I need in the future. I highly recommend them to anyone who needs work done on their vehicles.

The person that estimated the damage was rude and wouldn't listen to my concerns. My insurance…read moreforced me to go with car crafters otherwise I would have gone somewhere else based on my initial experience with the estimator. I waited 2 weeks to get my car fixed, which seemed like a long time to fix or replace a dented rear door. When picking it up, I waited 1.5 hours only to find out that it wasn't fixed right. Major mis alignment of body parts and the door. This forced me to wait even longer to get my car back. They need better customer service and quality checks. If you have a lot of extra time to mess around, then this is the place to go.

They did really excellent work! My car come out looking like how it looked before the runway car…read moretire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car.

My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby…read more.. sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car. I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did! Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance. We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates. The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN! In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen.

I was referred to Rick, the owner of sunshine Collision. He gave me extra time going over my quote…read more I haven't decided on a business at this point, but definitely Rick is one of my considerations. He really knew what he was doing.