Patient doctor, horrible front desk!…read more Dr. Gorenburg was professional, patient, and took the time to answer my questions. I appreciated the care he provided. Unfortunately, the front desk experience left a very different impression. The receptionist was consistently curt, dismissive, and unpleasant. Simple questions were met with attitude rather than professionalism, and even after Dr. Gorenburg directed us to ask the front desk a question, the response remained rude and unhelpful. A physician's excellent care should not be overshadowed by poor customer service. The front desk is the face of the practice, and experiences like this can cost a practice patients and referrals. I hope this feedback is taken seriously and that additional customer service training is provided so the front office reflects the same professionalism as the physician. was professional, patient, and took the time to answer our questions. We appreciated the care he provided.

Dr. Oleg Gorenburg is an excellent opthalmologist with a very compassionate,friendly manner. His…read morestaff is very nice too. My husband and I have been going to him for about 15 years and I highly recommend this doctor.

I'm not disputing the quality of eye care at this place, I think they are doing an excellent job. 1…read morehour and 45 minutes wait for an appointment seems excessive.

I was a patient of Stahl Eye Care for almost 20 years. I had 2 cataract surgeries with them …read more Always very professional. I went back recently and it has been taken over by OCLI. The WORST experience. The unprofessional front end staff was the start. They do a lot of socializing in front of patients, eating chips at the front desk, loud and just not a professional office setting. Then one of the staff members comes out to call the patient in he is texting on his phone. Then a staff member calls me in to do the initial screening, I asked him if he had my records because I have a certain lens in my eye. He told me he doesn't think they still have my records, but he said I've only been here five months so he is not sure. Well, that doesn't make me feel great that the person who did most of my testing has only been there five months. Meanwhile, still joking around with other staff members. It was unfortunate that with my insurance which is widely usedI was told only one doctor accepted. I didn't feel like he spent any amount of time examining my eyes. He just reiterated what I told him already that I have dry eyes. Within not even 10 minutes of leaving the office I get an email that I have another appointment scheduled for a week from then. I called back, but the woman told me that office already closed which I find hard to believe because the office was packed when I left. So I'm not sure if I was reaching a switchboard somewhere else. With numerous numerous texts, reminding me of this appointment that I did not make, nor did I need I was unable to cancel this appointment, even though I had canceled many times when receiving the texts. I continued to get phone messages I tried calling the office three times on Monday morning where the woman told me just ignore it. It was canceled again to be followed up by another phone call, reminding me I had an appointment. How can I trust this office with my eyes if I can't even trust the office with basic reception duties. It's sad because Stahl Eye Center was a team that I felt confident with my eye care needs.

Had a great experience at the office. Friendly staff, and a doctor that takes the time to explain…read moreeverything.

I have walked past this office plenty of times as I live in the area, so I decided to go and make…read morean appointment. First off, when I walked into the office, I notice its is very clean and spacious. I checked in at the front desk, where the receptionist was extremely helpful and friendly. I had forgotten my insurance card at home, but since the office accepts text messages, I was able to send a picture of my insurance card to them quickly. I was also able to have my registration forms filled out prior to my visit, because they sent me a link to get all it done!! It definitely cut down on how long I had to wait to be brought in. Yes, they did collect my copay at the beginning of the visit, which was fine with me, because I felt like that left a lot more time exclusively for my care. I did not have to worry about anything, except doing my diagnostic testing and waiting to be seen by Dr. Patel. The office is very high tech with the latest testing machines available, which is a plus for me!!! The medical assistants were highly organized, knowledgeable and efficient while performing all the testing need. Within a short time I was ready to be seen by the doctor. The wait time was reasonable, about the same for any other specialist office. When it was my turn to be seen by Dr. Patel, she was very friendly, informative and patient. She explained my diagnosis thoroughly, which allowed me to understand it better. I felt very reassured after my visit with Dr. Patel and will definitely be returning for my follow up visit. I must say this office is ran amazingly well. The type of care they provide goes far beyond your regular ophthalmologist office usually provides. From the Doctor, to the manager and the staff, they all are amazing and work well together and always keep the best interest of the patient in mind. Definitely a great place to care for you eye health.

I've been going to I-OM for over a year and want to express my gratitude for all they've done…read more It's hard to summarize, but I had two main experiences here: 1) Ongoing physical therapy to recover from dance-related injuries to my wrists and ankles, as well as lower-back concerns from just too much sitting in an office. I worked with Foram, and the results were just fantastic. Each time I came in with a new injury, they would use a combination of body work, e-stim, heat pads, exercises, and ultrasound in order to promote healing while also quickly allowing me to continue dancing while in recovery. Foram is so personable, always has a big smile, positive energy, and is willing to talk to you for as long as you'd like, whether about her methods, injury prevention, or just life, travel, and dance. Typically within 2-3 sessions, the pain of the most recent injury would have subsided, and within a few weeks would stop flaring up altogether. 2) In addition to dance-related issues, I was suddenly stricken with Bilateral Vestibular Hypofunction, a disorder of unknown origin that affects the inner ear system. It's rare, and the most recent peer-reviewed journals suggested that a recovery may not be expected, and any recovery often takes years of therapy. Now, I'm a pragmatic person who believes strongly in evidence-based policy and currently an empirical economist. However, Foram suggested that I speak with IOM's owner, Mary Elaine, about her healing work. I had had one experience with Mary before that multiple previous therapists had misdiagnosed an injury around my thumb (causing "shocks" up to my elbow) that Mary literally diagnosed (accurately) within about 10 seconds. So, I was willing to listen. Mary does energy healing, and also recommended me to an acupuncturist in Chinatown. Given Western Medicine's poor predictions for recovery, I was willing to try anything. For about 6 weeks, I couldn't walk in a straight line (gait imbalance) and my vision would bounce up and down when I walk (oscillopsia) causing the simple act of walking outside to be nauseating. Over those six weeks, I had almost no progress. I began the first of what would be 10 acupuncture treatments. On the day of my 4th treatment, I had a session with Mary in the morning and acupuncture in the late afternoon. When I finished both, my body was utterly exhausted, and I went home to crash. The next morning, I woke up and the oscillopsia was reduced by at least 30-40%. The day before, I would have to literally stop walking in order to read street signs, but now I could suddenly read signs by just slowing down a bit and not having to stop fully. Over the next 4 weeks, I recovered almost entirely -- but the first sign of any recovery was stimulated by this dual appointment. During Mary's energy healing, I was not primed with any expectations, and so there was no potential for placebo effects. I'm not going to offer any expectations here in order to do the same for others. I will say that I had real physical sensations during the process, and the timing of my recovery is too tight to be coincidental. In the words of statistics, if you were to run an interrupted time series model, there'd be a strongly significant positive coefficient on Mary's work. In sum, for both regular injuries occurred during the course of life, and for disorders where Western Medicine may offer less-than-stellar options, I highly recommend giving I-OM a try.

HIDDEN GEM:: Second time around (due to a tendon repair…read moresurgery) and it's still my home away from home! After two years of being away, the staff and therapists are still welcoming and friendly. Gladys is thee best hands down, I learn new things about my foot each visit. I'm already seeing results in terms of strength for my toe. Definitely appreciate this physical therapy establishment. Would recommend this spot to anyone who's in need of healing.

I have reviewed this practice before and I still have a rave review for them. The waiting room is…read morealways packed and yet they move through the appointments efficiently and pretty much on time. They have a large staff and are VERY well organized. Each person takes time to speak with you and listen. Dr. Wisotsky is very good. He explains things clearly. Answers all your questions and takes all the time you need. He is very skilled. Highly recommend him.

his office is reliable, honest, friendly and very professional. When I entered the office, all I…read moresaw were staff smiles. Meeting intern Dr. Saker was such a pleasure . She was professional yet friendly and personable. She explained everything that she did with detail. When she turned me over to Dr. Veliky, the examination was,again, professional and amicable. He's also very funny. I went because a previous doctor from another office told me I needed a certain procedure. Dr. Veliky explained that although the diagnosis was correct, it really was nothing that needed immediate surgery. His honesty was welcomed and refreshing. I will return to this office if needed.

I actually thought I had reviewed this place ages ago but I guess I forgot ... I had gotten eyelash…read moreextentions and the girl got glue in my eye so I called to see the dr it was last minute and they fit me in, was close to work so I didn't even know if I was going to like them but the dr I saw was so nice and friendly and professional she assured me that it was ok she gave me some drops and I was back to good in no time!!! I would definitely go back again

Very glad I chose to keep my appointment here and not go for something more convenient. The office…read morelooks brand new, very clean and organized. This is my first time seeing an actual eye doctor. I had some sort of bacteria infection in my eye and right away Dr. Benjamin was able to rule out any type of blockage. She is a very intelligent and efficient. The whole staff was very accommodating and helpful. I would recommend this office to anyone for any of their ummm, eye needs.

Front desk staff good customer service responsive to questions -…read more warm and friendly. I have been Dr O'Dwyers patient for many years she is thorough provides detailed explanations and information. Dr O'Dwyer cares about her patients and it is apparent to me every time I have an appointment.

They have a notice in the lobby that this building has asbestos but they say it's on other floors…read more The other reviews about them rotating clients is correct and I had to wait with no explanation after they took people that walked in after me. I waited 30 minutes and was told they didn't know I was "ready" when I was told to take a seat, that didn't make sense. The Dr is nice and takes her time and did a great job but the optician Rose rushes you a bit and was too busy to answer all my standard questions. They also tried to sell me some over priced products I saw at CVS for half the cost that I didn't really need and suggested I get an additional test through my health insurance not covered by my eye insurance and they want you to rebook a return for follow up. All standard stuff. Some of the front desk girls are horrible and there seems to be miscommunication between the tech staff and them. I asked the desk for a form the optician told me to get from the front and the girl at the front said "that's between her and you"...strange answer. I feel like a little bit of cordial behavior at the front plus a stronger communication between the staff could go a long way. There are a lot of choices in NYC and it's really sad when you give your business to people and you have a less than stellar experience. We all work hard and should be able to at least have a decent experience in healthcare. It's a convenient location. Also clean office with a pretty view. They have good selection of glasses.