I went here to do my Eye Vision Exam to renew my license. Now only were they the cheapest option…read more($25) from all the locations me and my girlfriend called, but their service was impressively fast. They were overall extremely polite and efficient. I expected it to take at least twice as long as it did.

I went in last month & got my eyes checked & bought a new pair of glasses. I had a great…read moreexperience. However, this morning when I was putting my glasses on, I accidentally broke one of the arms off. I went back to the store in the pm and they were GREAT. They were fixing my glasses within 1 minute of my arriving; it took a total of about 5 minutes to fix; they cleaned the glasses for me and charged me NOTHING! This is what great service is all about. When you stand behind your products and provide your customers great service so that they keep coming back. Highly recommend them.

Service was ok, but I believe one of my contacts wasn't fitted properly, gonna keep searching for…read moreanother Provider.

My husband and I got glasses that were supposed to be bifocals. I work with a computer all day and…read moreI am in school. So these glasses were supposed to remove the strain on my eyes and I was supposed to see better too, especially at the prices we were told. My husband picked up our glasses and I could not see. It was looking at clear glass on the bottom half. Dr. Leonard Fuzylov said he thought it was just for working on the computer. He took them back and said they were fixed. I was able to see better and gave them a try. 6 months later and I cant wear them. It is plain glass on the bottom. I get headaches and blurred vision.. Same with my husband's glasses. That is not bifocals, plus we were charged over $2k for 4 pairs of glasses. I am now using old glasses from over a year ago and we wont be back.

We've been coming here for many years. It's taken me a long time to finally give them a review…read morebecause I tend to think of yelp as mainly for restaurants. But they definitely deserve 5 stars. Steve, Jen, Joyce, and Dr Millstein are just awesome people. We've always been satisfied with their service, products, and re. And it's located in a shopping center with plenty of parking, an added bonus. What more can you ask for in a local business?

This place TRIES to be nice, but in the end the customer service is terrible. The reps are nice to…read moreyou unless you decide to not purchase anything from them directly on that day. All they do is try to get your money! I've called a few times during the afternoon 2PM and they never pick up. And when I do get through they seem very frazzled and peaved that you are trying to get information from them. Not only that, the wait there is awful- poorly organized with employees who can't handle the demand (although there really aren't too many) they are just a money hungry group. Will never return again!

The quality of service provided was outstanding. I was looking for a certain frame style and they…read moreare the only place that took the time to find what I was looking for. I believe I also got excellent value for the money as they were less expensive than other opticians I went to before deciding to use Wheels of Vision's Briarwood location. Ariel, the gentleman who helped me, is a pleasure to do business with. I highly recommend them.

I've passed by numerous times and finally had the time to stop in. I met the receptionist, Karina…read morewho was extremely nice the minute I walked in. I wanted to get new glasses before my Flex Spending ran out. I made an appt that I eventually canceled because I had to work OT. I didn't reschedule because the office hours do not fit my schedule. The ophthalmologist is only in the office on Tuesday. They have frames, but it's not extensive nor is it my taste. I was looking for a particular set of frames and they just didn't have them.

The service and care is exceptional the staff is very friendly and professional and the place is…read morevery tidy and clean I have been coming here for a very long time and I am very satisfied with the quality and services that I have received without any doubt I recommend anyone to come here and see and experience it for yourself you will not be disappointed. Ms Javi was exceptional and treated me like family she was very kind and polite respectful her skills and knowledge and professionalism was extraordinary and ha exceeded my expectations she is one special person you don't see any meet everyday and her personality is genuine and pleasant so make that appointment and you will never regret. Thank you

to be honest it's the best place. I always come here every time and no complain no headaches…read moreeverything is perfect thank you guys. Aviietv...great customer service as well

First and foremost, this optical is open at 8 am on Sundays. I only went in to purchase a new set…read moreof nose pads... They completed the entire repair without overpricing the work. It may sound medial. But, my nose is bothered anymore. I will return.

The folks at Sangha were really helpful in getting me a great replacement pair of glasses while I…read morewas in New York visiting family. They were able to not only give me a great price on a new pair but also get the lenses put in very quickly. I'm truly impressed

Needed new glasses for driving so I called Eye Q Optical based on their excellent reviews. Got…read moreappointment for eye exam that same day. Received thorough eye exam from lovely optometrist, and then staff member who is obviously expert at analyzing face shapes found me the perfect frames. Also got reading glasses while I was at it. When I went back a few days later, there was a problem with one of the lenses in the reading glasses, but they fixed it while I waited. Great service! Recommended.

My 5 year old son is autistic and has speech delay. Unfortunately, I will never return to Eye Q…read moreOptical. They advertise on their website that they service children. We first went to Eye Q when my son was 2 years old. They used to provide great service and was amazing with my son. The older gentleman...I guess was the previous owner...was an absolute gem. The lenses I have purchased from Eye Q have been the most accurate compared to other places I have tried. The prices are not bad compared to other places. But, over the years, with mgmt changes, the service is not the same. I went recently to get my son's annual prescription filled. They told me that they carry Tomato and Dilly Dally eyeglass brands. But when I went to the store, they had ....4 or 5 frame selections between both brands. I should have left then. My son picked a pair of dark blue Tomato frames from their very limited selection. I then notice that they did not take my son's eye (PD) measurement. I thought that they had taken it a week prior when my husband took our son. But when I called to ask, they stated that they could not take my son's eye (PD) measurement because my son was too hyper. Granted...he was. Anyone with an autistic child knows the struggle. Other places are I went to were accustomed to young children, so they give a toy and have patience. Anyway.... Eye Q did a visual "guestimate" of my son's PD measurement. I have been to other places. The staff all managed to get his eye measurement with the machine. My son has speech delay, so he cannot communicate whether his glasses are blurry or whether he is having other issues due to incorrect PD measurement. When I spoke to them about taking my son's eye measurement, Eye Q stated that there is a 1 year warranty on the lenses. If there is a problem, I can have them corrected for free. Eye Q also stated that they must send out the lens scrip to be filled externally since the lens is a 7. They could not fill the scrip in house. That was fine. I receive a call around 2 - 3 business days later stating that the glasses are ready. I go today to pick up my son's glasses. The glasses were in a plastic bag. When I asked where the kit is that typically comes with Tomato glasses, they stated that no kit comes with the glasses. I have purchased Tomato glasses previously. They always come with an eyeglass holder and a kit containing extra screws, screwdriver, extra nose pads, etc. They told me that they would need to "call the other store" to inquire whether they have the Tomato case. I could come back for it. I declined. Then they gave me a Nike case, strap, eyeglass cleaner and a cloth. Now that I have the glasses home and can examine them more closely, it seems that the glasses are used. The adjustable part of the arm that goes around the ear slips off way too easily. It is not secure at all...even for an adjustable arm. My son's prior Tomato glasses were secure....because they were new. I also notice what seems to be scuffs on the adjustable arm. If you have small children with special needs who need safety glasses, this is not the place for you. It is important that my son is happy with his eyeglasses and that they are new. My son yelled when he tried on his new glasses and refuses to wear them. Granted, this could simply indicate that my son wants a different style frame. But Eye Q is not honest about their children's safety eyeglass selection. This is a lesson learned. Update 3/29/25: Just met with the store mgr. He was late. This was an indication of how things would go. He refused to issue a refund for their faulty glasses and their poor service. Instead, he makes up some lie about all Tomato glasses needing UV glue. If the arms are glued down, they are no longer adjustable. He then arrogantly states that if I was unhappy with the assortment, I should not have made the purchase. As for them not taking my son's PD measurement, he attempted to lie again stating that they took it. I clarified that this was in 2024. Steer clear.

Dr Patino is not only an incredible Doctor but an even more amazing human being . Needed a last…read moreminute appointment because of an accident to my right eye and her office fit me in promptly. The customer service display at her office was incredible . Dr Patino helped calm down my anxiety by explaining everything that needed to happen during the examination. Do to her amazing care my recovery was fast and I just could not thank her enough.

I took my toddler there after he failed an eye exam at school. Most of the exam was pretty easy but…read morehe did have trouble at the end and typically places that deal w kids offer a candy, lollipop or something to help them settle to finish the exam but they didn't. They scrambled to give my toddler a coloring book. Ok fine. Then knowing I have Medicaid they didn't start by showing my son glasses from a catalog that would be covered by his insurance. And in an effort to get my kid excited about wearing glasses I excitedly helped him look at colors and options etc. it was only AFTER the fact she told me they were not covered by insurance and it was expensive. Trying getting a toddler to change their mind about glasses he'd have to wear daily wasn't happening. Ok fine I said I'd make the effort to pay off the ones he selected. Then when they were finally ready I went to pick them up (after being called AND texted 2-3) they weren't even open. Unfortunately their store hours conflict with my work schedule but since their website and Google listed their business hours from 9-5 I figured let me go first thing when they open and then race to work after but sadly that wasn't the case. The lady who was going in rudely told me they couldn't help me even though I said it was just picking up, everything was paid for already. So I had to leave. I texted them in my annoyance and told them they needed to fix their hours and also include their business hrs when they text people their orders are ready. I work in a similar setting and every text lists our business hours so people know when they are able to pick up. The only way I was able to pick up my sons glasses was due to him being sick and I had to leave work early to get him. All in all it wasn't a great experience. Their customer service needs major help. We will be looking to go elsewhere for his follow up.