I would strongly caution anyone considering bringing their vehicle to Christian Brothers Automotive…read morebased on my experience over multiple visits. I have a 2017 BMW and have brought it to this location repeatedly since February for ongoing cooling system issues. During that time, multiple components were replaced, including the radiator, hoses, water pump, and engine coolant outlet. Despite this, problems continued, and new issues developed immediately after repairs. Most recently, after cooling system work, my air conditioning stopped working properly. It would only blow slightly cool air while driving and would get warmer at idle -- a clear change from how it functioned before the repair. When I brought it back, I was told the A/C expansion valve needed to be replaced due to "high pressure." However, when I asked for actual pressure readings or any concrete diagnostic data to support that conclusion, none was provided. The explanation remained vague and was not backed by measurable values. I also asked whether airflow-related issues had been ruled out (such as the cooling fan or airflow across the condenser), given that the symptoms were worse at idle. Again, no clear or detailed answer was given. I specifically requested confirmation that the cooling system was vacuum filled and properly pressure tested after the prior repair. While I was told verbally that it was done, there was no documentation provided to verify it. A major concern throughout this process has been communication. When I sent detailed follow-up questions by email, they were not answered. Instead, I would receive a message that the vehicle was ready for pickup, without any of my questions being addressed. I also contacted the owner directly, as he has suggested in responses to other reviews, and did not receive any response. The only documentation provided after each visit was basic invoices listing parts replaced, with no meaningful technician notes, diagnostic detail, or recorded test data. For a vehicle with repeated and interconnected issues, this lack of transparency is a serious concern. While the car is currently operating normally after the latest repair, the pattern of repeated issues, unsupported diagnoses, and lack of communication made this a frustrating, expensive, and time-consuming experience. Based on my experience, I would not feel confident returning here for future repairs, especially for anything requiring detailed diagnostics. I would strongly recommend that others ask for clear diagnostic data and written confirmation of procedures before approving any work.

We had a stressful breakdown on the way home from visiting family over Christmas and our car was…read moretaken to Christian Brothers to be assessed. Unfortunately, the repairs were too extensive, as well as expensive for us to take on. However, Tom was incredibly helpful during the entire process. He kept us updated and informed on the best way to move forward, specifically since we were dealing with this from a different city. He made me feel like we were in trusted hands and even helped us out by clearing our things from our car before it got towed away. Even in a not so great situation, Tom made things much easier for us, and we greatly appreciate him!

Short Version: Chris and his crew are incredible. Chris went above and beyond the call of duty to…read morehelp me when I was in a predicament and needed an urgent repair. The staff was knowledgeable and friendly. Their pricing is fair and affordable. Long Version: If you have a minute to stick around, let me tell you my story so you will know how awesome this place is..... Roughly four weeks ago, on December 15, 2023, I drove from NC to Murfreesboro to spend a couple of days with family in the area. I was supposed to have a really quick turnaround. During my drive to Murfreesboro, I had a light turn on in my BMW X3 regarding my coolant. I arrived in town Friday evening and the following morning, I took my vehicle to BMW of Nashville to have the coolant checked/refilled. While my vehicle was at the dealer, they identified a leak and completed further diagnosis to determine the radiator hose needed a replacement - this was the primary radiator hose on top. The quote provided to me by the dealership to complete the repair was egregious compared to the average cost for this repair. The cost was FOUR TIMES the average cost of replacing a radiator hose. I immediately began exploring other options which is where Chris comes into play. I called ATL Total Car Care and explained my situation and the needed repair. We talked through it and Chris was willing to help me and take my car in, the same day, to assist. Chris did not have the hose that I needed in stock but said if I could purchase the part directly from the dealer, he would still handle the repair. So, with Chris' idea, I was able to pick up my car from the dealer, purchase the necessary hose directly from the parts department, and then headed to Chris' way! They close around 2 pm on Saturday from what I recall. Chris took my car in around 12:30 that afternoon - he and his team stayed past closing time to complete the repair. The team waited for me to come and pick up the vehicle and close out afterward. Outstanding service. Affordable pricing. Good People.

****NIGHTMARE EXPERIENCE**** Summary (if you don't want to…read moreread the full story): My car came back with TWO NEW ISSUES after I spent over $3,000 with this shop, and the ORIGINAL ISSUE was never resolved. When I brought it back, they refused to fix any of it unless I paid even more money -- for problems that appeared immediately after I picked up my vehicle from them. The Diagnostic: I brought my car in because of a loud noise that happened at certain speeds. They said they'd need to run a full diagnostic to identify it, which seemed reasonable, so I left the car with them. Two days later, they called with their findings: my REAR DIFFERENTIAL was bad and needed to be fully replaced. They also gave me a list of "maintenance suggestions" and separately flagged that my FLEX EXHAUST PIPE was broken and needed replacing too. The total estimate with everything included came to $3,742.68. The Repair Decision: I declined all of the maintenance suggestions and authorized only two repairs: FLEX EXHAUST PIPE replacement -- $305.09 REAR DIFFERENTIAL replacement -- $2,484.38 That came out to roughly $3,000 after tax. Picking Up the Car: New Problems, Immediately When I arrived to pick up the car, it was parked out front. The moment I started it, there was a NEW NOISE -- loud, consistent, and awful metal on metal clicking noise for about 20 seconds. I was concerned, but told myself it might just be the new parts settling in. Driving away, I quickly realized: The ORIGINAL NOISE I brought the car in for was still there. There was now an insane NEW EXHAUST SMELL inside the cabin (that now happens every time I start the car). So: two brand-new issues, and the original problem still unresolved -- after paying over $3,000. I gave it a few more days, hoping it would resolve on its own as the parts settled in. It didn't. The new noise, the new smell, and the original noise were all still there. Follow-Up Visit with David: I called the shop, and CHRIS (the owner) told me to bring the car back in for a diagnostic. When I arrived, DAVID (the senior advisor) was the one who met with me. I explained what Chris had told me and described both the new noise and the fact that the original issue was never fixed -- despite having just spent $3,000. I showed David a video of the new startup noise and told him about the new exhaust smell. He offered a few guesses as to the cause, including that it might be related to the FLEX EXHAUST PIPE they had just replaced. We went on a test drive together, and David immediately said, "I hear the noise" -- referring to the original noise that the $2,400+ REAR DIFFERENTIAL replacement was supposed to have fixed. He asked me to drop the car off the following Monday, since I couldn't leave it that day. Second Drop-Off: Still No Resolution I dropped the car off Monday. The next day, David called and told me: They could not replicate the new startup noise. The new smell was likely caused by an exhaust leak from the FLEX EXHAUST PIPE -- the part they had replaced. They didn't know what was causing the original noise issue while driving, and suggested I take it to Discount Tire to have them look into something tire-related. Despite the fact that the ~$2,400 REAR DIFFERENTIAL replacement was supposed to fix that exact issue. At this point, I was furious. I asked David directly if they could just fix these problems, since I'd already spent over $3,000 and was left with the original issue plus two new ones that didn't exist before they touched my car. His answer: they didn't know what was causing the original noise, and diagnosing the new startup noise would take about 4 hours of paid diagnostic time -- on top of everything I'd already paid. I told them I was picking up my car. When I did, the "new noise" David claimed he couldn't replicate was right there. I DO NOT RECOMMEND.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

After calling and emailing multiple other mobile mechanics, Jasmine was the only one that…read morecommunicated with me letting me know her husband can do the job. That's not the best part, this family owned and run business has compassion and cares about customers. They are usually closed on the weekend, but with my situation with starting a new job on Monday and only having this one vehicle, she asked her husband if he would come do a shifter cable on my truck on Saturday. Dylan showed up and got right under our truck, seen the problem, ordered the part and put it on. He was thorough and made sure it would shift with ease. I HIGHLY recommend this business. They stand by their work and their very reasonably priced.

You are never sure what you will get in a new town and need auto repair. I had gone once before to…read morea non-dealer in the Boro and they caused more problems than they helped. I was desperate and feel blessed that I found Reagan and his team. They had my alternator installed in under 2 hours and recharged my battery. Absolutely the highest rating and praise for this shop. They will be my new goto and I feel comfortable recommending, in case anyone asks.

this place has turned to garbage since new mechanics are in…read morethere. Dont know if its the same owner or not.

Went to this location for rear brake issue. The gentleman was nice, and they said they would do a…read morefree inspection. Turns out had a bad caliper, so told will need rotors as well. When I was told $768, I thought, wow high, but things change over time. Not the case, each part 2 rotors, caliper were charged double O'Reilly cost, where the parts come from, so, invoice attached: also was charged labor per rotor 49.99. Then 99.99 labor for caliper, the standard brake pad cost cost is only thing close to legitimate. Caliper was doubled as well. I asked why so high, the gentleman said its to keep the lights on, its a new building, there are costs, so that we are for people that don't have a shop to refer to. Only reason I went was due to good reviews, worked with they years ago at old location. Service rep found me in the system. Unfortunately I was stuck, an inspection turned out to be mostly apart lol. These charges are ridiculous and bogus. I warn people to be aware in doing business at this location. There's a sign that mentions 17.9 % upcharge parts /supplies, no more than 29.99. That doesnt fit either. We'll see how this lifetime warranty works out.

Horrible customer service. was told by the old man I brought my car in late. he refused to see me…read morecausing a massive accident risk on the road. Absolutely terrible customer care. i won't be back

Jon and Tonya were FANTASTIC! I live in Georgia but Murfreesboro is my hometown. My car broke down…read moreon Labor Day. Jon and Tonya fixed me up as soon as I could get to them, and had me rolling back home. Hometown people! I 100% recommend this auto repair shop

Jon, Tonya, and their crew of amazing mechanics are A/C heroes/legends! Recently, my Subaru's air…read moreconditioning unexpectedly went out, and they diagnosed and fixed the problem in a lightning-fast 70 minutes. You heard that right, folks--70 freaking minutes! Their skills are undeniable, and they saved me both considerable time and money. Local shops quoted outrageous prices, as well as wait times, just to diagnose my Subaru's A/C issue. Meanwhile, Jon, Tonya, and their crew of awesome mechanics fixed it entirely for a fraction of the cost and in record-breaking time. Jon--at all times--was extremely transparent about what the issue was, what parts needed to ordered, and the what the service cost would be. On top of that, customer service throughout the entire process was top-notch! I'll be shouting their praises from the rooftops for as long as I live and breathe. If you've got any auto issues, Jon's Auto Service is--without a doubt--the place you want to be!

Well, I'm going to give them a try. No reviews are available; however, other locations have…read morereceived terrible reviews. I hope it is not with this one. I need front brakes, and I know everything else checks out as satisfactory. I'm nervous, as I have a great mechanic, but I need this done in a timely fashion. So far, I've been treated proffessionally and promptly made an appointment at 1500, arrived at 1435 (early). Tony at the desk took my keys and said it would take as long to fix as it would take to get in the doors.

Pep Boys on Franklin Road in Murfreesboro should change their name to AWESOME BOYS!!! In and out…read moreafter fixing my brake light and nice guys to deal with. It's the most fun I've had all day! A very positive experience and they are now my place to go with any automotive concerns. I highly recommend them. Very reasonable cost and excellent service! A+ I'm a retired high school principal. They get my top grade!

Called at 420 pm asked if they had time for rotations and oil change told me to come on in was on…read moremy way at 5 pm all done Brandon took the time to come to the waiting area to let me know I was done thanks Brandon for a job well done!

My mother in law went in to get some air in her tires as they were low from the cold around 23-25…read morepsi. The tires on her Jeep should be around 38-40 psi and they filled all four tires to 59-61 psi. Terrible job will not ever go back to this location.

I own a Lexus GS350 and I am very picky about who works on it. I have had bad experiences…read morepreviously at the Lexus dealership. I decided to look elsewhere for a Lexus-certified technician, and I found Robert's shop. He does all repairs and maintenance on my GS, and I have my car serviced there many times over the past 5 years. He recently resolved a sunroof water leak for me! Robert is an honest man, a quality not easy to find nowadays. He is willing to take the time to explain the repairs and what he did to resolve the issues. Most repair shops just take your money and don't always fix the root cause of the issues. I highly recommend him to anyone needing high-quality work performed at reasonable prices.

Great service and always professional and reliable! Great customer service and great mechanics…read more Won't take my vehicles anywhere else!

The service I received here is unmatched! Nick and his team are wonderful individuals and provide…read moreyou with all details and communicate every step of the way. I had a bad experience before coming to CBA and they really did go above and beyond to help get back on the road. If you have any issues with your car please take it here you will not be disappointed! TiffanyH.

The service is great as are the shuffle drivers Cynthia and Brian. And the mechanics helpful. Who…read morewants to spend $$ on a 20 year old vehicle? But ya gotta!! Better than a car payment?? Maybe. lol