So happy to see this place under NEW MANAGEMENT!!! Quick,…read moreefficient, and friendly service. I took in 2 pairs of shoes on a Monday and they were done next day. The staff was courteous and helpful. My shoes looked like new. They came back polished and clean. I only wanted the heels repaired, but they actually fixed a part of one shoe's insole and it was still the same price. Since I work in the same building the cobbler told me that now they have pick up and drop off service. Also he told me that I can just send him picture of any leather goods that needs repair and he will give me an estimate over the phone. Very cool. I will certainly be bringing my other shoes here.

See the before and after pictures…read more In our modern, high-disposable age, places like Golden Shoe Repair are quickly disappearing. It's a shame, as true craftsmanship and quality still matter. I was disappointed when the shoe repair spot at Langston Boulevard and George Mason closed a few years ago, so I'm incredibly happy that Golden Shoe is still around and going strong. I recently brought in a few pair of older Clarks. They are my favorite comfortable work dress shoes, but they had reached a point where they weren't quite right for business anymore. However, they still had plenty of life left in them. I took them to Golden Shoe for a full shine and restoration, and the results are fantastic. They look great now for a weekend or an evening out paired with blue jeans. This wasn't my first visit, either. Previously, I brought in my Doc Martens that I've owned since the 1990s. They handled that restoration perfectly as well. What to expect: * Service: Fantastic quality and a very fair price for the level of work. * Pro Tip: This is a cash-only shop, so make sure to stop by the ATM before you head over.

Quick and easy drop off + pick up! Extremely well priced for the services requested. I would highly…read morerecommend this place to anyone! I saw someone say they take cash only but I was able to use card.

I have used this cleaners 4 times so far. I have been pleased with the quality of their work.read more

Very nice women who work here! I got pants, a vest, and a dress tailored. Reasonable prices and…read morethey were SUPER quick. Only took them 3 days to complete. Their estimate was 1 week. Will definitely come back.

I came in looking to get two simple grommets done on a leather bag after being quoted $45 by…read moreanother place in Alexandria. The staff at kiko's took my bag and offered to do it for $16 and it was done by the end of the day. I respect that they were willing to do it for a reasonable price, and on top of that they were professional and polite. Come here first if you're looking to get any leather work done before you overpay somewhere else. I will be back!

Excellent work. Couldn't be any nicer. Never oversells and gets the job done quickly and…read morereasonably. The only place I will take my shoes.

I would rate Cobbler's Bench a 10 not just 5 stairs. They repaired a pair of Louboutins that were…read moreeaten by an escalator. They are the very best.

I recently brought two pairs of shoes to Pete for repairs on August 12. This was not my first time…read moreusing his services, and I have always been completely satisfied with the quality of his work. Unfortunately, this experience raised a serious customer service concern. When I dropped off my shoes, I specifically asked how long the repairs would take. Both the gentleman working at the front desk and Pete told me they would be ready in one week. After eight days, I called because I was leaving town and needed the shoes for my trip. I was then told that the standard turnaround time was actually one and a half to two weeks. Had I been quoted that timeframe when I dropped them off, I would not have left the shoes because I knew I needed them before my trip. When I returned to town, I stopped by the store to pick them up. The gentleman at the front desk immediately asked whether I was the person who had called. When I confirmed that I was, he responded, "Well, your shoes were ready last week." His tone was unnecessary and dismissive. I explained that the shoes were supposed to be ready by Wednesday, based on the timeframe I was originally given, and that I had been out of town since Thursday. There are several cobblers who repair high-end and designer shoes. I have continued choosing Pete, not because he is the least expensive, but because he consistently does excellent work. I am happy with the repairs to both pairs of shoes, but the quality of the customer service at the front desk does not reflect the quality of Pete's craftsmanship. I have referred several friends to Pete for repairs to their designer shoes and bags because I trusted both his work and the service I had previously received. Unfortunately, based solely on this interaction with the front-desk employee, I am now apprehensive about returning and will likely need to look elsewhere for future repairs. That is genuinely disappointing after years of being a satisfied customer.

This place made my heels look like new. I only needed the heel tap and they buffed my shoes as part…read moreof their service.

had some loafers tha were fixed fast for a great price! They picked up my shoes from my address and…read moredelivered them a week later

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

Went in wanting to get shoe polish for a small scuff on my smooth leather Birkenstock clogs. I…read moreshowed the lady behind the counter and asked for help to pick the right kind of shoe polish. She took the clog, said shoe polish won't fix it, and proceeded to buff it, eventually smoothing off the scuff. I was expecting at least some charge for the service, and she waved me off, saying that's ok. Made my day! I promised to return there when I have a real shoe problem. Thank you, kind lady!

Brought in several pairs of boots and pumps for stiletto heel tip replacement and the workmanship…read moreitself appears fairly solid and completed on time. However, I want to flag a pricing issue for others. Before bringing in the items, I called and was quoted approximately $7-$10 per pair. At drop-off, the pricing presented was $22-$30 per pair. I raised the discrepancy immediately, but was told the prior quote was incorrect and no adjustment or accommodation was offered. I proceeded given the number of items already in hand, but followed up again afterward and was not able to reach a resolution. If you plan to use this shop, I would strongly recommend confirming pricing in writing before proceeding, particularly for multiple items. Sharing this so others can make informed decisions.

Organized, clean store. My designer heels were well repaired with quality at a reasonable price.read more

Did a wonderful job repairing, cleaning, and reheeling my favorite fall boots for next time fall is…read morehere. Will return here again for future leather shoe cleanings and shoe repairs!