I have used this cleaners 4 times so far. I have been pleased with the quality of their work.read more

The best cleaners in the area. I am very picky and have tried many dry cleaners around here, and…read more5ive & 2wo are the only ones I will trust with my garments from now on. They do quality work and provide excellent customer service. I have also brought in multiple items for alterations and they have done an exemplary job with all.

I've been going to this shoe repair shop for many years and previously been very happy with their…read moreservice. I think they've recently changed ownership. The recent repair work on my shoes was shoddy and very poor quality. I asked them to fix the repair, but they gave me excuses (this is a repair, not a new shoe!). Nonetheless, the repair person kept my shoes an additional three days and cleaned them up a bit. My shoes look better than the initial repair, but the repair is not the quality I expected, considering the prices I was charged. I will not use Marco's Shoe Repair ever again.

Excellent work. Couldn't be any nicer. Never oversells and gets the job done quickly and…read morereasonably. The only place I will take my shoes.

I brought a pair of nubuck Oxfords in to have a half soul put on. When I came to pick them up, they…read morehad applied some kind of wax or polish to the new book and they were now shiny. This completely destroys nubuck leather in the shoe I did not ask them to polish the shoes and they do not have an understanding of how to treat different types of leather. I'm now sending them back to the manufacturer, who see if if they can restore them their original state. My wife also brought in a pair of boots to have the heels replaced, and they returned with some kind of wax or polish, which left a sticky finish on the boots. We did not ask them to polish the boots, and it shows a consistent misunderstanding of how to treat different types of leather.

I rarely write reviews, but Pete's Cobbler's Bench absolutely earned this one…read more I purchased an authentic vintage Louis Vuitton Keepall that I knew was going to be a restoration project. The bag had severely worn leather, cracked handles, no shoulder strap, and decades of wear. I visited several places and did a lot of research before trusting Pete's with it. From the moment I walked in, I felt like they genuinely cared about preserving the integrity of the bag rather than just replacing everything. They explained exactly what needed to be restored, what could be preserved, and why. They even kept the original Louis Vuitton hardware whenever possible, which was very important to me. The craftsmanship is exceptional. Every piece of leather was beautifully replaced, the stitching is precise, the bag was professionally cleaned and conditioned, and they even custom-made a matching shoulder strap for me. The finished bag looks incredible while still maintaining the character of a true vintage Louis Vuitton. The turnaround time was about six weeks, and every day was worth the wait. For anyone considering restoring a luxury handbag instead of replacing it, I cannot recommend Pete's Cobbler's Bench enough. Their attention to detail, honesty, and craftsmanship exceeded my expectations. They brought a beautiful piece of Louis Vuitton history back to life, and I couldn't be happier with the result. Thank you, Pete and your team, for treating my bag as if it were your own.

I would rate Cobbler's Bench a 10 not just 5 stairs. They repaired a pair of Louboutins that were…read moreeaten by an escalator. They are the very best.

had some loafers tha were fixed fast for a great price! They picked up my shoes from my address and…read moredelivered them a week later

I want to believe and trust in them, but my one experience trying to use them was decidedly mixed…read moreresult. The communication via text was very convenient and responses were very quick. Sadly, they said the sole of my boot was unable to be re-glued /reattached, even though to me, it looks like a very basic situation, & it was a brand new boot. but perhaps the way the boot was made, makes it nearly impossible to do without completely recobbling? One day when I have time, I will take it to get a second or third opinion. I assume they are good at what they do because they drive from the Quantico area only one day a week to pick up/ drop off orders, and they service multiple locations .

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

Brought in several pairs of boots and pumps for stiletto heel tip replacement and the workmanship…read moreitself appears fairly solid and completed on time. However, I want to flag a pricing issue for others. Before bringing in the items, I called and was quoted approximately $7-$10 per pair. At drop-off, the pricing presented was $22-$30 per pair. I raised the discrepancy immediately, but was told the prior quote was incorrect and no adjustment or accommodation was offered. I proceeded given the number of items already in hand, but followed up again afterward and was not able to reach a resolution. If you plan to use this shop, I would strongly recommend confirming pricing in writing before proceeding, particularly for multiple items. Sharing this so others can make informed decisions.

I carried my broken suitcase into the store and although I was the only customer inside, I felt…read moreignored long enough as to wonder if the man sitting down was a customer and not the repairer. He and the woman behind the counter were trading news. Finally, they acknowledged me, took a very quick look at what I wanted done, said it would cost $200+, and indicated it likely wasn't worth me paying to have it fixed since it would cost the same as a new suitcase. I needed a complete wheel replacement and asked about them fixing the collapsible handle that had started getting stuck. The cost for just the handle, oh my! I really appreciate that they didn't waste more than five minutes of my time. I didn't feel like they wanted any of my business though.