Excellent work. Couldn't be any nicer. Never oversells and gets the job done quickly and reasonably. The only place I will take my shoes.

I brought a pair of nubuck Oxfords in to have a half soul put on. When I came to pick them up, they had applied some kind of wax or polish to the new book and they were now shiny. This completely destroys nubuck leather in the shoe I did not ask them to polish the shoes and they do not have an understanding of how to treat different types of leather. I'm now sending them back to the manufacturer, who see if if they can restore them their original state. My wife also brought in a pair of boots to have the heels replaced, and they returned with some kind of wax or polish, which left a sticky finish on the boots. We did not ask them to polish the boots, and it shows a consistent misunderstanding of how to treat different types of leather. read more

Arrived in D.C. from Anchorage only to find my Gokey roller-bag would not extend or retract. I took the advice from Yelp and took it to Kiko's Professional Services, where they thoroughly evaluated the handle, dismantling it in process, and returned it to me the same day in good working order.The craftsman pointed out the high quality of the bag's internal components. Delighted at the outcome and NOT needing to replace teh bag, I offered to pay for such a thorough evaluation and repair. The shop's personnel would only take $20 of the $40 I offered. The is no question of where I will go if future need arrises. Thank you, Alvaro Pessotti. The experience was actually one of the highlights of our visit. read more

He did an excellent job on three pairs of shoes, one pair of sneakers and a purse. Already brought over other items for repair. Items available when he said and the price was very reasonable. read more

Great service from the owner who has owned this business for over 20 years. He helped my friend to add additional holes on her belt and did a beautiful job. read more

Kiko's Professional Services - Shoe Repair Near Me - Arlington, Virginia

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Those guys are AMAZING. Took two pairs of knee high boots that were tight in the calve. One pair seemed impossible to be stretched as the zipper only went about half way on my giant calves lol guys did the impossible and after two tries both pairs fit me perfectly! Very reasonable prices and super pleasant people to deal with. They gained a return customer in me and I will definitely recommend Kiko's to friends. read more

Great cobbler with very reasonable price. I love how friendly the workers are! I always have a protective layer to leather soles, and Kiko's do a fantastic job with half the price. read more

This week was my first time having Álvaro repair my shoes, and I am a FAN FOR LIFE! He did a great job on my various pairs of shoes...they are back in shape, looking great -- as they should! All is fab on that front. Secondly, and almost just as important as the repair job, is the fact that Álvaro is an awesome person, totally lovely in the right way. He listened to me about a sandal repair that has been attempted many times. He's probably about the fourth guy to attempt this repair and he's the one who immediately said that he would staple (not glue) it. I have a feeling that he's right, and I'll let you know once spring comes! Álvaro got my shoes done in days, which is pretty much lightning speed. I'm still waiting on one pair because he is special-ordering the exact Vibram sole for me. That is amazing in and of itself. I am already looking forward to going back to Kiko's! Thank you for all that you do and for being you, Álvaro! read more

Look no further than Kiko's for high-quality repairs to your leather boots. My repair was completed timely and my boots look like new! read more

Kiko's Professional Services - Frye Boots resoled with new heels - Shoe Repair Near Me - Arlington, Virginia

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Great service, lovely, caring staff. I've entrusted them with my beloved boots I've had for 20 year. Excellent service, repairs, I couldn't be more pleased! These days it's hard to find face to face genuine customer service. You Will find it at Kiki's. Give them a try & you'll never go elsewhere. truly. Lindsay J. read more

Wanting to avoid having to spend a lot of money for a new pair of dress shoes since I go years without needing to really dress up, I took in a pair of shoes, one of which had a deep scrape on the inside. I expected to be told that there was no way to fix the shoe, but instead they managed to patch up the scrape and polish the shoe so that only someone carefully inspecting the shoe would notice that it had been damaged. read more

Great price and service. Got my order one day before it was promised. Super efficient

Alvaro put new Vibram soles/ heels on a pair of Timberland boat shoes. They are like the ones on the taller boots. Quality work, reasonably priced. Friendly, too. read more

I couldn't be happier with the work they did to repair my leather boots. The service is fast and extremely reasonably priced. I highly recommend Kiko's! read more

Had a great experience - warm, friendly. Would definitely recommend if you ever needed any shoe repairs!

I had a hole in the toe of my Uggs, and the man working there (owner?) added suede toe caps in a contrasting color for a very reasonable price. Very pleased and still wearing them a year later. read more

I don't normally come to yelp to give a review on anything but, I had to this time. Kiko's Professional Services are superb. Starting from the best customer services to their excellent work they do. I will never go anywhere else. The place is located on Wilson blvd. and it hosts also a skateboard shop. Ive always gone to the soccer shop next to it and never noticed the shoe repair shop. Glad I googled them. read more

My son was skating across the street at Powhatan and a wheel blew out off his board. We walked across the street and the people at Kiko's fixed it for no charge...they were so nice to my son and I. They have a customer for life in me, what a wonderful experience. Thank you read more

The best in the metro area! Álvaro, the father of the young guy attending the store, always finds creative and smart solutions to fix and mend with the utmost care your leather goods whether it is a pair of shoes, an expensive handbag, an exclusive hand made business attaché or luggage. read more

Kiko's is run by a friendly father and son who do honest business - they took time to answer my questions about properly caring for several pairs of suede/leather boots. I purchased several care products from them that they recommended I use to clean and protect my shoes myself, instead of pushing me to purchase additional cleaning services. I haven't used the products yet but will update if they don't perform well! read more

I had an emergency tear of a tricky uniform (hockey goalie pants) and spent a day trying to find someone to help. Kikos was amazing! They did an excellent job on short notice. They were professional, did excellent work, and inexpensive. What more can you ask for? 5 stars! read more

This place is a combination cobbler and skateboard shop. (There's a skate park across the street.) The times I've been in there, there was a young guy running the show. He was friendly, but he seemed to not know what I was talking about when I mentioned a few terms specific to the construction of men's dress shoes. I got the impression his focus is on the skateboard side. I heard him mention a "master cobbler" who may be there sometimes, and for all I know, he may be great. But the only person I've seen, though friendly, didn't give me confidence he knows enough about shoes for me to trust him with a pair costing several hundred dollars and that I expect to last several decades. Maybe he hands all the work over to this master cobbler I've never seen. I just don't feel like taking the gamble. read more

Excellent service, reasonably priced. He has brought so many shoes to life. Sam Torreys is overpriced and arrogant. Go here instead!

I am very disappointed in the service here. I have a pair of high end leather hiking boots. I took them in for repair, & in the process, they broke a buckle. They ordered a new part & it took 3 more weeks to complete the repair. After 5 weeks, when I went in to pick them up, I found they had not cleaned & polished them, as was part of the original request! Rather than be apologetic, they were annoyed that I still expected the service I came in for. A week later, mind you, 6+ weeks, I was able to pick the boots up, & then they tried to overcharge me!! Luckily, I still had the ticket. Again, no apology or explanation at the attempted over charge. I will not return to this business. read more

I was impressed with this business. I brought in my tall leather boots because the zipper was broken. He was able to fix it within a few days and for only $12. In contrast, last year I had broken the zipper on the other boot and Sam Torrey shoe repair charged me $25 and gave me a 2-3 week turn around time. Needless to say, I will be taking all my shoe repair needs here in the future. Friendly service and very well-priced! read more

This place has great service. They helped me out with an expensive pair of motorcycle boots. They had to take them in and make them shorter (not easy). The pricing was very reasonable and the time it took to get the service done was great. I would highly recommend this place for leather shoe service. read more

okay, I'm still relatively new to Yelp. I've written only 1 other review (my stylist and his salon) and this place (Kiko's) deserves me spending time to write a review as well. I've been taking my shoes to be repaired by Kiko's since early 2004. I've NEVER been disappointed in the work they have done with some of my most precious & most treasured items: my SHOES!! It's a family run business with a location in Arlington and also in DC. The Arlington location also has a side venture in skateboard gear, etc. Probably because his sons are avid skateboarders and there is a skateboarding park across the street from the shop. Anyway, I digress... Kiko (as I call him) is a very cheerful and accomodating man. He walks witha limp, something I think he was born with, but he doesn't let that stop him at all and I'm sure is what led him to a profession dealing with shoes and shoe repair. Incidentally, they also service bags that need fixing! Well, I've taken everything from a pair of boots needing new heel tips to one of my favorite pair of heels needing an new sole and inner lining. Just so you can understand... I'm like Imelda Marcos when it comes to shoes. Maybe even worse, er... better than her! I'm in my early 30s and I was already collecting shoes when I was in middle school. In fact I still have a pair of 1989 penny loafers!!! So my shoes are important to me. They are an investment and they reflect a lot about my personality. It goes without saying that ALL my shoes are my "favorite" and so I wear them all frequently. But I can't bring myself to get rid of any of them. EVER. Which is exactly why I love having a cobbler who does such impeccable work! Add that he's affordable, BONUS! Seriously, take your shoes to him. You won't be disappointed. read more

Kiko is amazing- a true master of his trade and honest businessman. For $27 he fixed 3 pairs of pumps for me that my previous cobbler said were beyond repair. They have all lasted longer than I originally had them before breaking! I also had him clean up some nude patent leather heels that had lived a hard life and they looked almost new. He refused payment until I saw his work and was satisfied. Furthermore, when I said there was no rush, he sheepishly asked me if it would be okay to have them done by Saturday morning (it was Thursday at 6pm). I plan to bring him my Coach bags and most of my other shoes to clean up and extend the life. Why buy new shoes when Kiko can make your existing ones look just as good as the day you bought them! read more

Speedy service. Kind and polite employees. I brought my shoes in to replace the heels at 4 PM and I was picking them back up by 6:45 PM... THE SAME DAY! I will be back! I love this place! read more

They fixed a Nike cross trainer that had a torn shoe lace eye. The service was good, as was the repair and the price.

I absolutely love this place. I came in on a saturday afternoon and handed my precious pumps to alvaro for a heel replacement. He was extremely friendly and said that he could have my shoes ready that afternoon. And that if I liked his worked the repair would be 12.95. Not only did he do a great job but he also gave me a discount! I definitely will come back to kikos for any future shoe repairs. read more

This is the place to go if you want honest and trustworthy advice and service. I have been coming here for shoe repair over 10 years and have always been impressed. There have been times when the owner has told me he can't repair my shoes, which I appreciate rather than just trying to fix them and charging me for shoes that don't look good. read more

I found Kiko's through Yelp. The ratings and comments are what convinced me to try them for my shoe repairs. My experience far exceeded my expectations. Thank you Alvaro and staff! read more

Did an amazing job building a worn out shoe heel, fixed a broken velcro strap and polished the shoe for just $18. Extremely pleasant and professional. Deserves more than 5 stars! read more

I just got new heel pads on two pairs of Frye boots and they are fantastic! Both were worn through to the actual heel of the boot and I was worried after looking online that they would be expensive to fix. Not so at Kiko's! I paid $20 for one pair and $25 for the other, an average price for heel pads but we all know prices in D.C. tend to be much higher than average. He also cleaned up my boots a bit and they look fantastic. It's seriously refreshing to find someone who does honest work in this area for such a fair price. I will definitely be taking other shoes for smaller repairs now that I know he does such great work. read more

Great place to rehab a worn or beat up pair of shoes/bags. Kiko has the right touch and does a great job with all kinds of leather - amazing! read more

I've used Kiko's a half dozen times in the past 5 years. Each time, I am impressed with the quality of the workmanship and the reasonable price. Highly recommend. read more

I've been using Kiko's for my shoe repairs for at least 15 years. I always get a professional repair at a good price.

Awful experience. He doubled my quote and tried to make it seem like he didn't, that I had in fact, misunderstood him. I explained several times what I wanted done to the shoes and it wasn't carried out. Total waste. read more