Decided to check this theater out for a free AAA24 film. Went early on a Friday evening. While it wasn't busy they only had 1 working kiosk to buy tickets which worked a little slow. They had a decent concession offering. A bar with its own area, generally decent lobby. They have recliners but they are super uncomfortable as the leg part reclines but the back hardly goes back so they don't fully recline (opposite of AMC southdale). I do like that they have the option to order food and pick it up on your way in. They do $6 Tuesdays + free popcorn but you can get heated, full reclines for $5 + free popcorn elsewhere. read more

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I choose this theater for a movie premiere night because of the Ultrascreen DLX to experience. I was excited to see it on the big screen with amplified surround sound; however, I did not feel like the experience was significantly different than a typical movie theater. Also, we sat in the last row and the theater was so big that the larger screen size was not noticeable. Popcorn was great, butter is added behind the counter. The ticket, cleaning and counter staff were all extremely kind & the theater/seats felt very clean. Unfortunately, the seats do not fully recline & the theater was extremely warm (we went on a seasonably warm day, so its possible the air had yet to be adjusted for the season). read more

Marcus Southbridge Crossing Cinema - Theater hall way - Cinema Near Me - Shakopee, Minnesota

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I'd give it zero stars if I could. The seats don't fully recline, but I can overlook that, except over $14 a ticket for a room that doesn't have heat? C'mon! At least tell people when they buy tickets at the front so they can decide not to see a film in the arctic! The room had to be 55°, they have a peice of paper on the door as you walk in saying the heat isn't working, and still charge full price for tickets. This is ridiculous! I'm never coming back. I had to grab mittens and a hat from the car to survive the hour and 45min movie. read more

Enjoyed it. We bought our tix online. That went smooth. We scanned our digital tix upon arrival and grabbed some popcorn. This was our first time here. We were in the Ultra Screen theatre. The seating was decent as was the sound and video. The restrooms were close which was great for the 3+ hour movie we saw. We'd definitely come back to this location for a movie when we're back in this area. read more

Marcus Southbridge Crossing Cinema - Movie Poster - Cinema Near Me - Shakopee, Minnesota

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They have great seats. Super comfortable. Go back far. Lots of padding. Good screens and the rooms are just small enough to create a good visual experience with a tight frame. Great, crisp projectors. Sound is way too low. Tuesday is now $6.50 but with free popcorn. AMC might be cheaper I wish there was a wall between rows and not just a railing. If someone below you is on their phone, you'll see it all. read more

My go-to movie theater! Ive always had a great experience here, and the lines for concessions go quick' only one star less because my popcorn is always burnt on the bottom of my bucket & I hate that lol read more

I enjoy going to this movie theatre. On Tuesday they do the movie deals, the staff is friendly, theatre room are normally clean. The bathroom can be looked after more. The seats are leather and comfortable. I love their cheese curds and deep fried ravioli that I recently tried! read more

Argh. So much work for a movie.... We were midway through a movie while a group young gentlemen, decided to obtain their sera's with out paying in front of us. They clearly didn't pay for the seats and were obnoxious. They had their phones out and make ruckuss for us when we are trying to watch the movie of course, they don't expect Marcus to care because they never do when there's a complaint and we've been coming here for years. So here we are. With young adult patrons ruined our family movie at Marcus. In my experience, Marcus won't care our respond. They don't care about in-house experience if there's negative report or other problematic data. Don't waste your time working for Marcus or representing them. just watch.... Marcus wont even care to respond let alone do any shut down the issue I. the moment while patrons are watching a movie or make the situation better in the moment. read more

Lazy, has to be a manager at the Shakopee location, after I bought a ticket asked the person what theater I was in, her response was its on the the stub, I am a senior who needs glasses to read close up, again rude lazy entitled is the only word, Rude Rude Rude read more

They have the dream lounger seating which are very comfortable The staff is friendly and helpful. They have typical movie snacks and a nice selection of pizza, burgers and wraps. There is also a full bar when you first enter the theater. This is our goto theater. read more

Marcus Southbridge Crossing Cinema - Cinema Near Me - Shakopee, Minnesota

The Marcus Theater has very nice seats, they are large, comfortable and recline up and down. There are also good food options if you want your traditional movie theater snacks or a meal. They have taken some good measures to prepare for COVID, although the theater was pretty empty. I would go again and recommend going here for a luxury movie experience. read more

Marcus Southbridge Crossing Cinema - Inside - Cinema Near Me - Shakopee, Minnesota

They have comfortable seating with the dream lounge. They have concessions and food. They also have a full bar. Great for groups. The ambiance is of a typical larger theater. I had the buffalo chicken wrap which was packed full of flavor, and the fries are seasoned well. read more

Marcus Southbridge Crossing Cinema - Marcus Southbridge cinema - Cinema Near Me - Shakopee, Minnesota

The staff here is super rude do not recommend and when went to go sit down there was popcorn on my seat I'd recommend amc they have better prices there also and here the limit the large popcorn to only one refill read more

Always clean great location and safe well lit and great parking would be nice if they had more staff but the few that do work there are AWESOME read more

Love this theatre. People are friendly and they always have a good variety of movies. Family friendly and lots of concessions. Just need to add real butter as an option for the popcorn. read more

I would recommend. They have clean bathrooms and seats. the food is overpriced but that's normal for places like these. The only good things on the hot food menu is the fries, they are addictive. The other food is ok, but for the love of god don't get the wings they suck so bad. read more

Marcus Southbridge Crossing Cinema - Wing. - Cinema Near Me - Shakopee, Minnesota

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This movie theater features amazing reclining seats, a restaurant and bar, and amazing food. When we went, we booked a private movie theater screening and watched the latest film while enjoying boneless wings pizza and beer from the restaurant and bar. It was a very relaxing experience and I highly recommend this to anyone looking to have a low-key movie night. read more

Marcus Southbridge Crossing Cinema - Gluten free pizza - Cinema Near Me - Shakopee, Minnesota

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Manager on duty must have been picked on in school, Took my three kids to daytime time movie and wanted to sit and get work done. Take five bar is closed, try to grab a beer at concessions (I'm 41) the girl had to call manager( assuming not old enough to sell) Tough guy tells me I cannot make purchase as I'd is expired- hence its Covid and many places where and still are requiring appts as they get caught up or delays on processing. I'll survive lol, but I'm sure this guys a peach to work for and a real tool of a manager.... read more

Unfortunately this location is getting worn down and needs updating and a deep clean. Chairs are looking worn and some torn

Way toooo expensive sure it's up in price but really dirty bar tender not good at all so no over priced drinks medium popcorn 9. Dollars and change no refills bad pop not clean taste bad could not drink it price for tickets lol 10 people in the movie and service on a Saturday so bad never again read more

My favorite server - Daniel behind the bar. Serves tables with energy, humor and thoughtfulness. Best ever. Food is tops too. Cheese curds and onion rings outstanding. Hamburgers above average. Don't forget dessert - hot donuts are served to order. Everything's made to order. Fresh and friendly (thanks Daniel). read more

Great theater, comfortable seats. Good sound system as well. Good selection of movies.

Love, love, love this place!! Prior Covid, we have eaten there several times. It was always good food!? We went once since Covid. I have been totally isolating. Not even family is allowed in my house. I called ahead for the Covid plans. I did brave a movie once. They absolutely took every precaution they told me they would. Amazingly, I felt safe and protected. I'll be back when they open again. I just hope they survive Covid and are still there! read more

63 DEGREES On a cold January MN day with -5 degree temperature outside, the theater temperature was set to 63 degrees. Yes, I looked at the visible thermostat near the bathroom. Completely unacceptable. Stop being so cheap and turn on the heat! read more

The definition of agism is this establishment. I am a 18 year old self sufficient patron and I wasn't able to see a R rated movie because I forgot my ID at home. I was directed to a refund lady who clearly doesn't enjoy her job. She was overall rude and made me feel extremely uncomfortable. I didn't have my physical card so she couldn't refund me. She stated that I could get a gift card but why would I want to come back to this establishment that made me feel completely violated. This is not how a business should act towards a paying customer. Never in my life have I faced such profiling. I have called for the past 2 consecutive days and haven't received any form of communication. So I hope to be able to update my review when they make it right. But until then the girl wearing the mask and the outrageously large glasses I hope you feel good with my $16.11. read more

On Christmas Day, 2022, my husband and I had tickets to see Avatar. My husband opened the theater front door for me, I stepped in and immediately slipped and fell. I had hip-replacement surgery on 11/8. I was in great pain upon my husband helping me to my feet. My husband informed the first employee whom we encountered. Her response was "I'm so sorry. People have been falling there all day." The manager finally came out, asked if I could sit through the movie, and when I said "No", she refunded our tickets. As my husband and I were leaving the theater, another person fell in the same place as me. I then went to the ER for x-rays. I now have an ER bill for the visit. I have spent almost two months trying to get the theater to address my medical bill and display the slightest interest in how I was doing. No returned calls from management. I had to email corporate customer relations to get any response. They contacted Southbridge Crossing twice before I finally got an email from their insurance provider. Now the insurance provider won't respond. We will NEVER set foot in this theater again. There are plenty of other theaters who understand customer service. read more

The Bad- The reason it isn't a 5 Star review is because the soda fountain wasn't working and to get a drink was $5 for a Gatorade. Concessions for bottled products are overpriced. The water pipe had frozen and burst so no water no beverages. Then while in the theater the fire alarm went off (likely because a plumber went through the wrong door) and that was another 45 minute wait. They did give us an additional movie pass to come back but babysitters are more than the free pass. Am happy they didn't make us ask for tickets. To round out the poor movie Going experience was when I asked if Star Wars has another hour and the young lady working said no 20 minutes. I asked again for her to find out because my movie just got out and is an hour shorter. She found another co-worker who agreed (as they looked at the theater and the "time left" sign.) I said even with the fire alarm? They both said yes. Instead of going shopping for an hour I waited for "20" minutes and had a drink. It was over an hour before it was out. Needless to say I could have easily gone shopping. The Good- This is an amazing theater from a first time experience as far as impressive and updated. I love that they have a larger bar area with food so we can have a beverage while kids movie is finishing. Stacy and Aaron at the bar are great! Of course it's clean but the theater seats are softer than Eden Prairie and their ultra screen deluxe theater the main theater seats are also heated the Dolby output sound is nice for the epic movies. Perfect for Minnesotans. read more

Marcus Southbridge Crossing Cinema - Cinema Near Me - Shakopee, Minnesota

This just opened a couple months** ago and I can say my overall score is a 4/5 because it is a nice upgrade from the old movie theater but the only problem are the seats. The ones in the back are stopped by the bar behind them so you're sitting at an angle but not as far as you would like to. I sat in the back rows once and never again, my back hurt so bad I was tossing in my seat. Not comfortable at all If you sit in the front rows (I would suggest sitting in row F) you can recline your seats all the way back. Tuesdays are great deals the $5 movies. It's nice that they have KIOSK so people can just pick up their movie tickets and not deal with long lines. read more

Shakopee. Great example of the new theatre format. Super convenient location. We went there on a Minnesota wintry night and it was a great break, although very quiet. New theatre, new chairs. read more

4 stars for a solid movie theater with comfy seats! Have no complaints with this place. Pro tip: book your tickets ahead of time and you can even choose your seats. Super fun! read more

Some stinky fatty manager decided to screw over me and my brothers Tuesday movie night by rejecting from entering a rated R film because my brother isn't my "Guardian". Hint that my brother is above the age of 21. She was very stinky and smelly and had very big distracting glasses. She looked like overweight velma had eaten too many twinkies. BUT........... we were provided with a refund. We didn't want the tickets because she left her stink lines on the tickets..... EWWWW!!!! read more

I have been here multiple times over the last 2 years and they always deliver when it comes to popcorn and good reclining seats. Saw Avengers Endgame 7 times last year at this movie theatre and enjoyed it. Also saw the Star Wars 9 premiere here. I surely hope that $5 Tuesday's comeback in a couple of months as I miss those. I would order a Pinot noir or one of their themed cocktails and just sit and enjoy a movie. The pizzas they have are okay not what I would order off the menu though. I would say the Oreo churros, burgers or nachos or of course the popcorn. Just about every food item off the menu is decent except the pizza. The staff have always been friendly when I have visited. Overall a much better experience than I have had at Regal 16. read more

I love this movie theater. The seats are comfortable and even have a heat setting. The sound is loud and clear. The screens are big and aren't cut off by the seats! It's laid out perfectly! The staff are very friendly and kind. Especially on Tuesdays (when it's $5 movie night) they always check and ask if you have a rewards! I've never had a problem coming here. It's an hour away from me and I can honestly say I prefer this movie theater over any other movie theater that's closer to where I live, that's how much I love this movie theater! I will continue coming back! read more

My friends and I had a terrible experience trying to order food. We waited almost 15 minutes for a wrap, only to be told that they couldn't find the meat they use to make the wrap. How does it take 15 minutes to find out you don't have meat? We ended up ordering a substitute burger, which took another almost 20 minutes! They were extremely short staffed behind the food counter. We even were going to say forget the food and ask for a refund, but the single worker behind the counter was gone for 10 min! The cook was finished with the burger and placed it on the window to be brought to us, but again there was no one behind the counter to give us our food! By the time we got to the area to walk in to our movie, no surprise there was no worker to collect our tickets! Anyone could have easily walked in for free. We missed about 10 minutes of the film waiting for the damn food. The only true positive was that the theatre room playing the film was very nice and comfortable. read more

It's hard to beat watching a movie with a fresh pizza and beer in a recliner. Assigned seats are a plus, and the annual 4 dollar popcorn bowl is next on the purchase list. read more

The theater itself if just fine, chairs are comfortable, worth the extra money compared to stadium seats in older theaters. My issue was with the bar. There were 3 people working at the bar, but it still took us 18 minutes to get a drink.. we even revised what we planned to order so that nothing would have to be "mixed" and take longer... One glass of wine and one beer. Yes it took 18 minutes, and meanwhile 2 or 3 people would approach the bar and managed to get in and out quicker than us. Don't bother getting a drink unless you have atleast 20-30 minutes to spare. Very disappointing. read more

As a past Marcus Theatres employee, I can say that this location is pretty amazing. The auditoriums are new, concessions have a huge variety (including a full bar menu), and the employees are very friendly. Highly recommend. read more

Great theater. People are hilarious in their poor reviews. The theater is great and have never had an issue once. It's also fair to note issues do not mean 1-2 stars. It's a 5 star facility very impressive with high schoolers working and up. This isn't the Ritz Carleton, relax and enjoy the show. read more

This theater wasn't built long ago, but the Marcus company skimped hard on the quality of the seats. They tried to make a big deluxe theater with individual plush seats, like many other theaters are doing in the modern age, but the seats are much smaller than other theaters' seats, and they're quite uncomfortable. The foot rest comes all the way up, but the back of the seat barely reclines, and the pillow area cranks your head forward and gives you a headache every time you see a movie. Additionally, this theater has started to CHECK PEOPLE'S BAGS when entering the theater. They CLAIM it's for safety reasons, but how many mass shooters have brought their guns into a theater inside a purse? They also have large signs with pictures of snacks on them that say "No Carry-ins" so it's obvious what they're actually checking bags for. They skimped on seat quality, they charge too much for tickets, they charge too much for snacks, and now they're checking people's bags. Worst theater around my area by FAR. Won't go here ever again. read more

Friendly staff and good food. Very accommodating. Movie theater very nice with reclining seats. Very good service.