If I could give Justin Causevic-Davidson ten stars, I would. I was cross-shopping a new truck from…read moreChicago and reached out to Machens Ford online. Justin answered right away and immediately went to bat for me. He is hands-down the easiest, most professional salesman I've worked with. He worked tirelessly with his sales desk to match my target numbers and handled a hectic paperwork situation like an absolute pro. The level of communication was stellar from start to finish. Driving in from out of town is always a gamble, but Justin made the trip more than worth it. The truck was detailed beautifully and waiting for me the second I arrived. He even got me fully paired up with the connected FordPass app before I hit the road. Phenomenal service from a top-tier guy!

Never buy from this dealer. The Finance manager Mark Stant will try to scam you out of an extended…read morewarranty

Don't buy are car from here, they take advantage of first car buyers and low income people. I…read moredidn't know any better and they sold me a 2008 ford focus for 12000, twice as much as the blue book Kelly price with 150 weekly payments, Not even a month with the car and my axle snaps in half while in the middle of the road and had to be careless for a month. after my car was out the shop I started having more problems with my car, all my lights on my dash board were popping up and I went to take it to get inspect and they actually were laughing at me because my car had spray paint over the rust underneath my car and my battery wasp 6 years plus old. Please go to somewhere like joe machens nissian first because they will help you even with bad credit. Please don't get scammed by places like car mart or byrider, it's expensive to be cheap

Scrapped up to put down payment on car not even 2 days and car was in shop nothing but problems so…read moresent back in shop picked up again they said it was fixed and the problem wasn't I told them to come get car it's not safe for kids.. the manager matt is a real piece of work he is not good with customers was rude and down grading.. we are now car less with 3 kids.. and that if not satisfied with 3 days of having car is a bunch of bs.. so thanks car mart for nothing no actually thanks Matt for ur ignorance of poor service.. I give no starts Heather and Tracy were amazing it matt who needs to get out..

Absolutely the best customer service and most straight forward, up front automotive shop I've ever…read moredealt with. Had my car inspected by a different shop but they weren't able to reset my car's internal inspection reminder due it being a non-American car company. I called Tom's and explained the situation and they were able to fit me in for a same day appointment, I showed up, asked a few questions and was given very helpful information, and then they reset the reminder free of charge! I was quoted $30-$40 from other European car shops in town for the same service, I could not be happier, fresh out of an overnight shift at my job and they made my entire week 5x better in just 15 minutes.

Dropped my car off for a diagnosis and they claimed there was tons of stuff needing done and when I…read moretold them to service it I got it back in worse condition, they were saying that it was normal for it to be running worse and the engine would "reset". It looked like they barely touched it and they overcharged me for their standard labor rates and parts!!! 36.30 each for spark plugs? I went to a different place for a second opinion and it was fixed the same day I got it back from Tom's auto. WOULD NOT RECOMMEND!! SCAM!! Better Business bureau is hearing about this $1,800 SCAM

Milo and the team got me in a car when no one else would. They went above and beyond!!! Highly…read morerecommend!!!

DO NOT BUY HERE! Unless it is your only option they're cars are priced 6-10 k over blue book plus…read morethey're extra add on fees charged my 16 grand for a 2 grand car

I am very pleased with the assistance and service from fellow veteran Mike Spears! he helped me…read morefind the perfect vehicle for me, and the other staff members were also very helpful. Highly recommend Mike and the entire dealership when you are looking for a new or new-to-you car!

I really like my Honda 2022 that I bought from Columbia Honda but I am very disappointed with the…read morepeople I dealt with. First the salesman said they could not set the oil change light if it hadn't come on yet. One or two people told me this wasn't true. They did take it back and correct this. It was okay then. The person that sold me a $3500 warranty on the vehicle said it was covered from bumper to bumper. This was NOT true. Only mechanical things are covered. Now the seat frame under the drivers seat has broken due to wear. This they say is not covered. It is not covered by my insurance because it is just from wear. I have a little over 61,000 miles on my car it should not be worn out. I am 77 years old and have never known of a seat frame breaking from wear. I came in as a new widow and I think they took advantage of me. I cannot recommend Colombia Honda.

Complete liars. I was told because of their error in paperwork if I didn't come back to the…read morefacility an hour away in the snow he could easily sign a paper to take my car away. They stopped accepting my payments and stated the above let me clarify! I had to have my mom make the payments. Oh there's more and I will be displaying it all. Don't do business with them at all Jordan is a nice person there though

CROOKS! Do NOT DO BUSINESS WITH THESE CRIMINALS. Overpriced cars, taking advantage of those with…read morelittle to no credit, and terrible mechanics. Once the car is paid off, they couldn't care less about your business or needs. A friend of mine bought her car from them, paid it off and had some mechanical issues that they said they would cover. Kept her car for over 2 months, quoted her one price and charged her twice the quoted price. To top it off, the car was in worse condition than when she took it in. I really don't see how this place is still in business. Blood suckers who prey on the less fortunate. I wish I could give a No stars rating.