Never buy from this dealer. The Finance manager Mark Stant will try to scam you out of an extended…read morewarranty

I bought a 2017 Ford escape titanium on 12/13/2025 and in February the change oil light came on. I…read morehad the oil changed and was told my oil was black. In March my check engine light came on and I called Joe Machens and was informed I would need to pay $175 to have them look at my vehicle. The light went out and then came back on with the temp gauge jumping to high. I had the vehicle towed to another dealership and it appears coolant was leaking into the vehicle. I cannot believe that when Joe Machens did their 125 point check, it did not inform them that coolant was leaking. Now I am stuck with a car that needs very expensive repairs all because Joe Machens sold me a lemon and I refuse to do business with them again and recommend no one else because they had to know something was wrong with this car that they sold me.

Don't buy are car from here, they take advantage of first car buyers and low income people. I…read moredidn't know any better and they sold me a 2008 ford focus for 12000, twice as much as the blue book Kelly price with 150 weekly payments, Not even a month with the car and my axle snaps in half while in the middle of the road and had to be careless for a month. after my car was out the shop I started having more problems with my car, all my lights on my dash board were popping up and I went to take it to get inspect and they actually were laughing at me because my car had spray paint over the rust underneath my car and my battery wasp 6 years plus old. Please go to somewhere like joe machens nissian first because they will help you even with bad credit. Please don't get scammed by places like car mart or byrider, it's expensive to be cheap

Scrapped up to put down payment on car not even 2 days and car was in shop nothing but problems so…read moresent back in shop picked up again they said it was fixed and the problem wasn't I told them to come get car it's not safe for kids.. the manager matt is a real piece of work he is not good with customers was rude and down grading.. we are now car less with 3 kids.. and that if not satisfied with 3 days of having car is a bunch of bs.. so thanks car mart for nothing no actually thanks Matt for ur ignorance of poor service.. I give no starts Heather and Tracy were amazing it matt who needs to get out..

Dropped my car off for a diagnosis and they claimed there was tons of stuff needing done and when I…read moretold them to service it I got it back in worse condition, they were saying that it was normal for it to be running worse and the engine would "reset". It looked like they barely touched it and they overcharged me for their standard labor rates and parts!!! 36.30 each for spark plugs? I went to a different place for a second opinion and it was fixed the same day I got it back from Tom's auto. WOULD NOT RECOMMEND!! SCAM!! Better Business bureau is hearing about this $1,800 SCAM

I had spent six weeks with another shop going in once a week trying to get my car repaired. They…read morefinally told me my car was too old. It's a 2011 and they just couldn't fix the oil leak. I've seen the commercials for Tom's automotive and sat in the parking lot of the other shop. I was at and They immediately got me to take a look at the car. We set up an appointment to have it repaired my took me right at 8 o'clock. They had my car back in the bay. I went out and had breakfast with my son and by the time I got done and back to the shop, my car was done . I was shocked. I am so happy it was so painless. They were so nice. I will definitely go back for any further automotive work to be done in the future!!!!

Milo and the team got me in a car when no one else would. They went above and beyond!!! Highly…read morerecommend!!!

DO NOT BUY HERE! Unless it is your only option they're cars are priced 6-10 k over blue book plus…read morethey're extra add on fees charged my 16 grand for a 2 grand car

I live about 100 miles away, but I am more than happy that I traveled to Columbia Honda to buy my…read morenew 2026 CR-V Sport-L. The entire team made this the best car-buying experience I've ever had. * Franci was absolutely amazing personally and professionally. I actually changed my mind from a red EX-L to the red Sport-L in less than two minutes, and she handled it perfectly without any hesitation. She is patient, knowledgeable, and truly went above and beyond to make sure I was happy. * The Financial Manager was also a pleasure to work with. He was very welcoming and made me feel right at home. I really appreciated that he didn't pressure me at all; he just took the time to explain everything clearly so I understood my coverage, like the Honda Care and GAP. * Finally, a big thanks to the General Manager, Michael Miller. He has been personally following up to ensure every single detail went smoothly and that I was 100% satisfied with my visit. The car is wonderful and the service was world-class. It was well worth the drive!

I am very pleased with the assistance and service from fellow veteran Mike Spears! he helped me…read morefind the perfect vehicle for me, and the other staff members were also very helpful. Highly recommend Mike and the entire dealership when you are looking for a new or new-to-you car!

Complete liars. I was told because of their error in paperwork if I didn't come back to the…read morefacility an hour away in the snow he could easily sign a paper to take my car away. They stopped accepting my payments and stated the above let me clarify! I had to have my mom make the payments. Oh there's more and I will be displaying it all. Don't do business with them at all Jordan is a nice person there though

CROOKS! Do NOT DO BUSINESS WITH THESE CRIMINALS. Overpriced cars, taking advantage of those with…read morelittle to no credit, and terrible mechanics. Once the car is paid off, they couldn't care less about your business or needs. A friend of mine bought her car from them, paid it off and had some mechanical issues that they said they would cover. Kept her car for over 2 months, quoted her one price and charged her twice the quoted price. To top it off, the car was in worse condition than when she took it in. I really don't see how this place is still in business. Blood suckers who prey on the less fortunate. I wish I could give a No stars rating.