I am very pleased with the assistance and service from fellow veteran Mike Spears! he helped me…read morefind the perfect vehicle for me, and the other staff members were also very helpful. Highly recommend Mike and the entire dealership when you are looking for a new or new-to-you car!

I really like my Honda 2022 that I bought from Columbia Honda but I am very disappointed with the…read morepeople I dealt with. First the salesman said they could not set the oil change light if it hadn't come on yet. One or two people told me this wasn't true. They did take it back and correct this. It was okay then. The person that sold me a $3500 warranty on the vehicle said it was covered from bumper to bumper. This was NOT true. Only mechanical things are covered. Now the seat frame under the drivers seat has broken due to wear. This they say is not covered. It is not covered by my insurance because it is just from wear. I have a little over 61,000 miles on my car it should not be worn out. I am 77 years old and have never known of a seat frame breaking from wear. I came in as a new widow and I think they took advantage of me. I cannot recommend Colombia Honda.

We have had a wonderful experiance at Joe Machens Toyota (Josh Benson our Salesman and Greg was the…read moreSales Manager). We did not even purchase a car from them YET!!! For the last few weeks we have been waiting for a special 2022 Highlander to come in. They not only put our name on it while we were waiting, but they held it for 2 more days after it came in. The deal they worked out with us was very fair the FIRST time. However after my wife seen the actual vehicle, she decided she did not want to go with that color. They gave us no problems at all about it. While there I seen a 2019 Tacoma that I thought I wanted really bad. Josh and Greg again worked out a very fair deal for me. After I drove this vehicle, I realized it did not have all the equipment I wanted. Then again they gave me no problems at all. They also have the Best Cappacino in town. I did not feel pressured as I expected to by anyone. All staff, Front desk and Sales Desk treated us very very well on and off the telephone. They are looking for other vehicles now for us. We will not hesitate to go back and reccomend them to others.

I purchased a vehicle from Joe Machens Toyota last Saturday. During the sales process, I was told…read morethe vehicle was mechanically sound and had passed the dealership's inspection, which gave me confidence that it was safe and ready to drive. After looking the vehicle over myself, I had no reason to believe otherwise. Unfortunately, during the two-hour drive home, I began hearing a loud noise coming from the right front wheel area. After having the vehicle inspected, I learned that the right front wheel bearing is failing and needs to be replaced. The repair estimate is over $800, and I have been advised that the vehicle is not safe to continue driving until the issue is corrected. What concerns me most is that a vehicle represented as having passed the dealership's inspection and being mechanically sound developed a serious safety-related issue almost immediately after purchase. This problem was never disclosed to me prior to the sale. When I contacted the dealership yesterday, I was told to take the vehicle to my local Toyota dealership and that Joe Machens Toyota would cover the repair costs. Based on that assurance, I scheduled an appointment to have the work completed. However, when I called back this morning to confirm the arrangement, I was told they would not be paying for the repair after all. They also declined to repair the vehicle themselves or offer any assistance in resolving the situation. I understand that used vehicles can sometimes develop unexpected issues. What I do not understand is how a vehicle that was represented as mechanically sound and inspected by the dealership could have a failing wheel bearing severe enough to become obvious during the drive home. The change in position regarding the promised repair assistance only added to my disappointment. Based on my experience, I would strongly recommend that anyone purchasing a vehicle from this dealership obtain an independent inspection and get any promises regarding vehicle condition or repair assistance in writing before signing the paperwork.

Shoutout to my man Carson, dude really went above and beyond to get me the car i exactly wanted…read morewith a great deal! Seriously ill never go anywhere else for a car!

About a Jeep Compass. And I never got to test drive it. It has been a problem ever since I own it…read more I've taken it to the shop once and they said nothing was wrong with it. Now I'm taking it back again because there is something wrong with it. If I would have got to test drive it I would never have bought it.

Milo and the team got me in a car when no one else would. They went above and beyond!!! Highly…read morerecommend!!!

DO NOT BUY HERE! Unless it is your only option they're cars are priced 6-10 k over blue book plus…read morethey're extra add on fees charged my 16 grand for a 2 grand car

I've been coming to Bob Mccosh service department for probably a few years. They have great…read morecustomer service and the quality of work is great. I have not had any issues with my 2015 vehicle just normal maintenance. Prices are fair and the location is clean and comfortable. I highly recommend Joe G. as a service advisor, he's honest and fair. I did not purchase my Chevy at this location.

Terrible customer service and very difficult to work with. Bought a certified pre owned truck that…read morewas missing a second key, needed inspections that weren't done prior to getting a license plate, doors didn't work properly even though it post there "100+ point inspection".

I'll try to make this as short as possible. This is the BEST car dealership we have ever been to…read more My significant other and I drove 11 hours from Aurora CO to purchase a E63 AMG we saw online. From the moment we made the phone call to inquire about the vehicle to arriving to the location, we have received nothing but exceptional service from Mr Greg Woods and Mr Danh Do. They were both very professional, knowledgeable, helpful and extremely friendly. They went over and beyond in welcoming us which made the trip so worth it. Thank you very very much Mercedes Benz of Columbia, MO!!! P.S. Thank you for lunch as well! Sincerely, Kendricks and Michelle

There were a few hiccups in the beginning, but Randy was very helpful and everything is now taken…read morecare of. Thank you

Don't waste your time going here. They put inaccurate price online & then just shrugged after we…read morewasted time to go look.

My experience purchasing a vehicle from Rusty Drewing in Columbia, Missouri has been extremely…read moredisappointing in the long run. When I purchased the vehicle about 2-3 years ago, it already had visible hail damage. At the time of the sale, I was advised by the financing agent not to mention the damage because it could interfere with the deal going through. As someone who didn't have much experience buying vehicles and trusted the dealership staff to guide me honestly, I followed that advice. About a year after purchasing the vehicle, it began randomly shutting off while I was driving, which was both alarming and unsafe. I took it in to be checked and was initially told it might related to a software update. Later, I was told it could be related to transmission issues. When I contacted the dealership to ask whether the vehicle had any type of warranty or if they could help address the issue, I was told there was no warranty and received little assistance. I essentially felt left to deal with a serious problem on my own after only owning the vehicle for about a year. Now that I am trying to trade the vehicle in, I'm dealing with what turned out to be transmission problems. My significantly lower trade-in value due to this and hail damage that was already present when I purchased it. I am also still paying on the loan, and the vehicle's value is far below what I owe. People don't go to a dealership expecting to purchase a temporary vehicle. When you commit to financing a car, you expect reliability and honesty about its condition. Unfortunately, I feel like I was sold a vehicle with issues that I was not fully informed about. As a customer--especially a young women who walked in trusting the dealership's honesty and expertise--I expected transparency and guidance. Instead, I feel like important information about the vehicle's condition may have been withheld during the sale. I hope the dealership takes situations like this seriously and works to improve how they communicate with and support their customers.

No nonsense - Fair - Out the door…read more The team of Brian, Novy, and Micah helped us purchase 2 cars in the last 2 years. They can help you before you even hit the lot. Transparency is very important to me and I don't want to be caught up in "Car Salesman" antics. The team was straight up and made sure we got what we wanted for the right price. The dealership is very accessible and they don't mind assisting guests with any special needs. They have a nice waiting area with Fandango free to watch movies and shows and a great snack and Pepsi drink selection.

We stopped in this evening to help our daughter get a new car. Everyone at the dealership was very…read moreaccommodating and friendly. Our salesperson was Chey, she did an outstanding job. She went out of her way to help us and our daughter. She answered all of our questions and went and got help if she didn't know. A very professional and friendly person. I would definitely recommend seeing her if you're in the market for a KIA. By the way we purchased a 2026 KiA Seltos SX.

Inventory provided the selection I was looking for at a very competitive price. Support from sales…read moreand finance staff was excellent.

Do not buy a vehicle here. The communication and the service have been terrible. And it's the worst…read morevehicle we have ever purchased. I wouldn't wish our experience here on anyone.

Great staff. Staff and owners is always there to great everyone with a smile. Support local…read morebuisness and give them a shot. Always a good time out there