We didn't get to stay long due to time restraints for our snorkeling tour. Service was a little sub par. The margaritas were good as anticipated. We ordered fried pickles which is hard to mess up. Overall good fun experience read more

Margaritaville - Key West - Margaritas - American Near Me - Key West, Florida

!!!!ABSOLUTELY DISGUSTING!!!!! I have been to several Margaritaville locations in the past and had a very good experience. This was an exception. I ate here on the evening of December 18th with my two children and ordered the Cajun Salmon with spinach and rice. The service was ok, but the dish tasted a bit odd. I attributed it to the seasoning and ate most of it. Within a couple hours of leaving, I became violently sick vomiting everything I ate and more and had a gut wrenching stomach pain that lasted into the early morning. I called the restaurant as soon as the opened in the morning, complaining of possible food poisoning and asked for a manager - I spoke to Ronnie. She said she couldn't do anything and said here general manager Michael would call me at 3pm. I received no calls from Michael that day and called again the next day. He said he received notice of my call, but was "too busy". I explained what happened and he tried to blame an allergy to their Jerk seasoning. I said that seems impossible as I have Jerk seasoning at many other restaurants often. He claimed that food poisoning would take at least 24 hours. He claimed he would call the health department and they would call me after they investigated. After two weeks, I have received no call. I asked Michael what he was going to do for me as a result of this poor experience and he said, "nothing" - no offer to refund my meal, provide a credit, absolutely nothing. I didn't believe that food poisoning took 24 hours, so I investigated. I found the following at "https://www.poison.org/articles/2009-jun/what-you-cant-smell-can-hurt" , "Ciguatera fish poisoning causes nausea, vomiting, diarrhea, muscle weakness, joint aches, headache, dizziness, and low blood pressure. A characteristic symptom is "hot-cold reversal"; hot items feel cold and cold items feel hot. Symptoms may begin within 15 minutes to 24 hours after eating affected fish." which matched my symptoms exactly. So, Margaritaville fed me bad fish, was not responsive when I called, lied to me and did absolutely nothing to remedy the situation. If you want to get sick and have zero response from management, this is your place. I will never go to any Margaritaville again and will tell all my family and friends to stay clear. ABSOLUTELY DISGUSTING!!!!!! read more

When in Key West, you must have a burger from Margaritavillle. We were hoping to catch a glimpse of Jimmy in the flesh...but no such luck. We decide to settle for a Cheesburger in Paradise. I like mine with lettuce and tomato, heinz 57 and french fried potato's, big kosher pickle and a cold glass of beer. Don't go here if your on a cruise ship and have a deadline to get back before they weigh anchor. You've had better burgers, yes, but there's only one Margaritiville, the original, in Key West. read more

We arrived into KW LATE on Friday night of Fantasy Fest - after checking in, we bolted for Duval, and more importantly, dinner. The first three or four places we hit up were 30 minute plus waits...we were STARVING, so this was not acceptable. So we kept walking up Duval, and I spied JB's place. We checked it out, and asked about the wait - we could be seated immediately....SCORE! Now, I'm no fool. A serious parrothead, yeah...but no fool. I'm WELL aware that the reason we could get in so quickly is that you're paying to be in the ambiance of JB...but to two starving individuals, that works. :-) We got a couple of beers, and after checking out the menu, the wife ordered a club sandwich and I ordered a (I know, shocker) bacon swiss burger. While we waited for our food, we watched the general atmosphere of Fantasy Fest on a Friday night (can't be explained...you simply have to be there to get it). Truly enjoyable for both of us. For me, a definite cheeseburger in paradise. (ok, that was over the top....but the door WAS open) :-) We got our food and dug in...and yes, we WERE starving, so perhaps that swayed the review a bit, but this was NOT bad at all! In fact, it was pretty darned good! So yes, it's touristy (you're in KW...doh!). Yes, it's overpriced. But, at the end of the day, it's a pretty good meal in a pretty cool location with GREAT music (JB or live music on stage) playing. Recommended if you're in the above sitch, or if you're a parrothead, or if you just want a good burger. read more

Stopped in completely coincidentally at 5 o'clock. :-) Service was quick, and as we had a deadline, she took care of our order and payment quickly. My husband had the jambalaya - said it was delicious. I had a burger, which was also good, but I asked for medium, and it was rare. They made good on it, though, so great customer service. Tap beer offering was limited - Landshark only - but they had other bottle offerings. Tap servings could be a little larger. I had a mixed frozen drink, which was good. I'd definitely come again. read more

I had a Southwestern salad that was really different. Never had one with a vinaigrette dressing before. Plus more of a garden salad mix instead of leafy lettuce. It was still good but not what I expected. The frozen cocktail was delicious. Key Lime pie was pretty good. read more

As an Ohioan, the only Margaritaville I had been to was the one in Cincinnati (I think it's since closed). I wasn't a fan of that one because it's all about beach vibes and then you walk back outside and you're in Cincinnati. Just didn't work out and was a disappointment. So I was excited to try Key West's Margaritaville since it fits the target environment and since Key West was apparently special to Jimmy Buffet himself. I was flying solo for my Key West vaca, so I sat at the bar on what was my last night there. I knew I had to get a Margarita and the bartender had mentioned the Last Mango in Paris. I wanted a fruit marg and I usually like mango flavored things so I ordered that. Honestly I wouldn't recommend it. It tasted super heavy on the artificial mango side and I tasted no real alcohol, just the artificial flavoring. I wish I would have looked at the margarita menu longer because there had to have been better ones than that. I am a big burger fan (see many of my other past reviews) and my friend had recommended getting the Cheeseburger in Paradise. It sounded great but was just average overall. I would have liked it to be a little more juicy. The fries were also average. I would have preferred a little more seasoning in them (kind of like Texas Roadhouse steak fries or the seasoning that Red Robin has). Lastly, I ordered the key lime pie because I was sampling as many slices as I could while in Key West. This one was just ok. The bartender said that they make it fresh there every day which I like (definitely prefer that over a boxed one!). But it was just ok. I had 8 slices total while in Key West and I would say this one ranked 5th or 6th. I just don't like when the pie has that glossy looking coating on it (maybe I'm just a bad judge of key lime pie. Maybe it's supposed to look like that?) But it made it look plastic-y and the taste was just ok. A tad too much lime for me. I just like a subtle hint of lime. Which, again, is probably why I should not be judging key lime pie. I can honestly say what made my Margaritaville visit truly enjoyable was another solo traveler sitting next to me named Kory from Clarksville, TN. He was a pretty cool guy and I enjoyed his company throughout dinner. But since not everyone will have a Kory at Margaritaville, I can't really weigh that into my rating. But still enjoyable that the Margaritaville culture attracts others that are interesting and fun I guess! Overall, stop in here for a marg or two. The food isn't necessarily a must have. But it's cool to at least say you went to the Key West Margaritaville. And if you're flying solo, I hope you can have a barseat neighbor as cool as Kory! read more

The margaritas is a what you visit here for. I have had the best margaritas here. Normally I get a blender and enjoy the drink. The food is average. It's located in a good tourist spot. There is live music especially at night time. Spot by to get a drink and I can guarantee you won't be disappointed. read more

The food was cold and our salad did not have any dressing. The waitress was nice enough but not attentive. I was expecting great margaritas, but even they were disappointing. At least the live music was good, and was a distraction to the poor service and bad food. I should note, the waitress even told us that the coleslaw was terrible and suggested we choose an alternative side. In follow up, after eating at this restaurant, I have spent the evening vomiting. Looking back, I should have notified the waitress of my cold food... read more

Store and restaurant was a cool experience to see being a Buffet fan. The store corrected a problem with my purchase (I forgot to add a coupon). The food portions were a little small but the blender drinks we bought were amazing. read more

Margaritaville - Key West - No shirt No shoes. No problem. - American Near Me - Key West, Florida

Whew. I'd be cautious of this place. Our waitress was rude and not good at her job. She told us they had no spoons? Yes, you read that right. No spoons at a restaurant. She brought one of us a wrong drink too, then acted like we did something wrong. Then she messed up our bill. After we went through the bill item by item with her, we thought we had it sorted out. She still tried to charge us for two drinks we didn't order. She acted like she wasn't going to let us leave because two drinks "weren't accounted for" - although they absolutely were. She got all huffy that we weren't going to pay for two drinks we didn't order and stormed off mumbling about her just paying for them herself. Service left MUCH to be desired. It would be one thing if they were packed and busy. We were literally her only table though. I left with my blood pressure raised read more

There was no wait for a table and out waiter Brad was great. However our food wasn't that good. My daughter and I ordered chicken sandwiches that should have had bacon on them, Brad took them back and the food was returned with undercooked bacon. Neither of us felt the chicken sandwich was that good. The chicken had a strange taste. My boys ordered chicken fingers and they felt they tasted fishy. The drinks are cold and good and the staff is good but I'd go elsewhere for food. read more

Went to have lunch. I was pleasantly surprised tO see they had a gluten free bun and French fries that were only fried in oil with French fries, so gluten free too. The food was hot and came in a timely fashion. The waitress was friendly and very professional. I really enjoyed having lunch. The food was good and hot! read more

I finally made it to Key West, Florida, and had to go to the most iconic of restaurants. Great location, and atmosphere, and... that's it. The menu would is very dated and forced (where is your 15 pieces of flair?) and the service is vet slow and carefree. On a slow day it takes 20 minutes to get a drink, and the nachos were soggy after the 30 minutes it takes to get. When we asked for an extra side of jalapeños, the response we got from the waitress was an abrupt, "you know that's an extra 50 cents, right?" All in all, the atmosphere is great. The location is spectacular. I hope they can improve on service and quality of food of this restaurant other than a glorified chilis with Jimmy Buffetts name on it. read more

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Always a great time at Margaritaville! Staff are always friendly and food is always consistent between the MV restaurants. I never miss a chance to go to a MV restaurant if there's on in a city I'm visiting. read more

A little understated...compared to his newer locations, but we had a good time. I guess if you don't compare it to the Margaritaville in Grand Turk (with a gigantic free pool to lounge by, pool bar to swim up to or wave pool to learn to surf on) or the one in Grand Cayman with an indoor pool - then it ranks a moderate 3 instead of a 2 ("Meh"). The place was only half full but the house band was pretty good. The bathrooms were hard to find (upstairs and around a corner - and impossible if you were wasted) but the colorful and festive decor was cool. I can't rate the food because we didn't eat, but we had fun ordering "Loaded beers" (Corona's with a shot of vodka). The friend who brought us here refers to this as his "Church" (he's a huge Jimmy Buffet fan) so his review would be higher since this was the original...alas, I was just hoping for a tad bit more flash. read more

Good place to stop for an afternoon snack and drink. The ambience was nice and fun, the decor had lots of character, and the service (we sat at the bar) was courteous and speedy. The food was nothing spectacular but no complaints either. We didn't order any margaritas since we are not fans of tequila, but everyone else seemed to enjoy theirs and the restaurant just had a fun vibe to it. Will definitely stop in again if we go back to key west! read more

You can't beat the original. First off, those frozen banana drinks were fantastic! If you like banana, you gotta get it. If you on't like banana, get it anyway! As far as real food goes, I can recommend the mahi blackened sandwich. It was made just right and really hit the spot. I also have to give credit to the kitchen staff; the restaurant was so crowded but our food still came out in a timely fashion. That is hard to pull off. We came here because we got a discount after shopping in the store adjacent to the restaurant. I'm glad they steered us this way. I still wear those sandals too! read more

delicious and reasonably priced food and drinks. very friendly and knowledgeable staff. we always go here at least three times every time we visit KW. read more

This is strictly a tourist trap. We just went in and had a beer because of the notoriety. It is really small and not really even worth a visit. There are a lot better places to go and get some drinks and food. read more

LOVE THIS PLACE! The people in the retail store are so kind and THE BEST SHIRT QUALITY!!! And so many options! And of course the food and drinks are fabulous in the restaurant! GO HERE! read more

No trip to Key West is complete without wastin' away (again) in Margaritaville. Honestly though, they make a great marg. I was expecting an over sugared touristy drink, but I was wrong. The margarita had the perfect amount of tang, tequila, and salt. It is a fun and laid back atmosphere and they play Jimmy Buffett and friends videos day in and day out. I didn't get a chance to have a Cheeseburger in Paradise on this trip, but have in the past and have enjoyed it. You gotta stop in when in KW! read more

Margaritaville - Key West - Who's to blame. - American Near Me - Key West, Florida

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Always love the perfect margarita new fried pickles are killer always stop in when in key West. Derrick our server/bartender was especially good read more

Margaritaville - Key West - Fried pickles - American Near Me - Key West, Florida

Being the original Margaritaville of course we had to visit. What I thought was the best part was not the food, not the drinks but it was the service. I'm from the South and I'm used to friendly people but they went above and beyond to make is feel welcome. It began with the hostess who was genuinely friendly and offered to take some nice pictures of of us. Our waitress was very kind and our food came out quickly. They just went above and beyond to make sure we were having a nice time. read more

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Busy Friday night during Fantasy Fast and service was slower than molasses. Took about 30 min for our appetizers to come out to table, then another 10 minutes for drinks to come. Then our server was gone again for a long period of time. Never offered to refill drinks, check on food. My husband had to get the manager after waiting the first 30 min for drinks. Food was average, but the service was so bad that it negated a higher score than one star. read more

Margaritaville - Key West - Side order of onion rings - American Near Me - Key West, Florida

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I usually visit the cheeseburger in paradise franchises, so when i arrived i was pleased to notice the similar decor - tropical style. There was no wait, we were promptly greeted, (the girl was Ukrainian) very polite and knowledgeable with the menu, the menus differ slightly as it appears the meal menu is simplified (fewer options) then the cheeseburger in paradise- we ordered the signature burger and the fish tacos both were delicious and the drinks were amazing, honestly went thinking this was the usual tourist trap with crummy food, but ended up leaving satisfied!! read more

Margaritaville - Key West - Nice! - American Near Me - Key West, Florida

This is the original Margaritaville in Florida. If you have have been to any of the others- it is very small with a limited selection of food. I have been to the Orlando one and now Key West. Although the good selection was very limited, the service was great. Maude was our server and she never met out drinks get to the bottom before we had fresh margaritas to continue using the excuse that the drinks were for 'medicinal purposes' for our sun burns (it surely did help) If you are looking for our of the ordinary or great seafood- this is not the place- but it was a clean with great service. read more

Margaritaville - Key West - First dose of medicine - American Near Me - Key West, Florida

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Me and a bunch of friends visited this place over labor day weekend. The place has good ambience with Live music. It has a nice location on Duval street. Food was okay. None of us found it extraordinary. Some of the sweet potato fries were not cooked properly. Portion sizes are humongous. Two people can easily share their dish. Considering that portion size, I would not say it is costly. read more

Avoid avoid avoid!!! Absolutely the worst customer service experience and incredibly low-grade food. Do yourself a favor and simply don't step foot into this place. The manager Ava needs training and perhaps another job out of customer service. read more

OK, why I wasn't expecting this to be a major tourist trap was beyond me, but I was hoping..... Overall, this is a fun atmosphere - a little pricey (it's Key West, so, yeah...) - $45.00 for 2 margaritas and a plate of nachos with sides. The food was filling. Kirby was our waiter and it seemed like they had him going at 100 mph, so kudos to him for getting the order, getting it out in a fairly reasonable time and checking on us a couple of times (although I must say, it did seem like he had a good number of tables to serve!!) This is definitely a parrot-head hangout, so I'll leave it up to you to decide - if your choice is for novelty, definitely stop by, but with loads of other really great eateries on the key, this is just so-so if it's for the food!! read more

Margaritaville - Key West - American Near Me - Key West, Florida

Stopped by for drinks and appetizers in October during a cruise. The service was kinda slow. The drinks were strong :) The spinach and artichoke dip was nothing special. Although, bc I bought a Jimmy Buffet shirt at the gift shop we got 15% off our bill :) Just another tourist hot spot. Been there. Done this. Check read more

Margaritaville - Key West - Margaritas at The Original Margaritaville - American Near Me - Key West, Florida

Touristy but definitely worth a visit. Pretty good margaritas, lacks a bit in the craft beer department (but why would you come to Margaritaville to drink beer?). Can get crowded at times, so if you prefer a quieter venue to hit on that special just-met tourist chick I would recommend another place. read more

Fantastic time at Jimmy Buffets Margaritaville. Paul, our server was awesome. Great drinks and food.

Sitting in the restaurant right now with three other friends in Key West. They ordered conch fritters, onion rings, and fish. All tasted frozen cooked food. I ordered the New York steak. The 12 oz New York Strip looked like a steak bought from Waffle House. That steak was $28. I was so disappointed that I turned in the entire dinner and refused to eat at this establishment. My friends chose to eat their sub par food but was not happy . Especially for the cost. If I could give a lower score then one star, I would. By the way, if you get a Margarita in their souvenir cup, expect to pay at least $17 for your first drink. One thing I will say is that they didn't charge me for the steak. Probably because I didn't even take one bite. I wish I took a picture before it was taken away. read more

Margaritaville - Key West - This was the fish on my friend's plate. - American Near Me - Key West, Florida

Great service and attention to detail. My wife's burger was not prepared properly and it was quickly corrected by the very attentive staff. I highly recommend. read more

Margaritaville - Key West - Joshua was great, he provided fast and friendly service. Provided service with a smile and attention to detail! - American Near Me - Key West, Florida

Great drinks! We didn't eat but food looked and smelled delicious. They are incredibly clean and take temperature upon entry. Great spot.

No trip to Key West would be complete without going to Jimmy Buffett's Margaritaville. It's just what you'd expect, and that's the problem. Very basic pub style food. Interesting drinks tho. I say, skip the the food and enjoy a drink or 2 at the bar. read more

Not what we expected. Kind of dark and Dingy. I guess we were expecting so much more. Total let down

WE have visited almost every Margaritaville that there is in the world. We started this journey 30 years ago. We visited the one in Key West this week (FF) and we were hungry and thirsty, decided to eat. The wife got the Bacon Hamburger and I got the Teriyaki Shrimp and Chicken. The wife's food was ok but the bacon was not cooked and they forgot the cheese. Mine, not so much. The shrimp were frozen and very obvious along with the chicken. The rice was dry and the broccoli was bland. The shrimp was funny, because you could see the skewer from another imprinted on the back of the shrimp. After 2 bites, I was done with that train wreck. LOL!! Lucky for us the drinks were on point and so was our server. Now the Key Lime Pie was the best part, besides the drinks, of the whole meal. We did spend about $200 on shirts and stuff in the shop and was hoping the server would ask how was our meal. I think he could see from our faces it was not good. We paid our tab, grabbed another drink, and went to Caroline's to get some better food that was on point! I guess JBM restaurants have succumbed to Corporate ways and let the food quality go out the door. Sad really, but now we know to eat before going and just get drinks and have fun! read more

I thought when I ordered fish and chips it wouldn't be fish sticks. Just wow! Service was horrible