Disappointing experience--poor cleanliness and lack of service My family and I visited this establishment yesterday around 1:00 PM and were extremely disappointed with our experience. Upon arrival, there appeared to be only one staff member handling the entire front and back of the house. We were instructed to sit anywhere, but every available table was uncleaned. The overall hygiene of the restaurant was a major concern. The menus had leftover food residue, and the large window blinds were visibly stained with food. Beyond the lack of cleanliness, basic service was entirely absent. We were not greeted warmly, offered a high chair for our baby, or even brought water. Shortly after seating us, the employee went into the kitchen area and did not return. After waiting with no further service or assistance, we decided to leave. Management urgently needs to address their staffing, basic customer service standards, and cleanliness. We will not be returning. read more

Food not so good. Chips and salsa not bad, beans not bad but they totally overcooked the bacon wrapped shrimp and the inside of the restaurant was a bit smoky. Our waitress was phenomenal read more

Started with jalapeño Mac & Cheese balls. Initially underwhelmed, because the sauce was cold and the cheese balls similar. Thought I might burn the roof of my mouth with deep fried cheese. But No. the cold sauce had all the heat I could enjoy. My Enchiladas Jayhawk was another positive surprise. Shrimp, scallops and crab meat in three rich covered enchiladas had me appreciaung all immigrants. The only criticism I could muster was that the chips had an odd taste, almost old. read more

Maria's Mexican Restaurant - Enchiladas JAYHAWK - Mexican Near Me - Atchison, Kansas

Chips and salsa terrible, service was bad never brought back water or salsa or chips. Food was not great got a taco salad and a side of guacamole, just not good! read more

Chips are amazing (just add some salt) salsa is nice and chunky but needs a little zip...just add the guac dip that comes with the chips! We went in for lunch on a Sunday. Only two servers but they seemed to have a handle on it. Our server was great, but we had to wait for refills on our drinks and chips because she also was the hostess. We enjoyed out tacos they were great. It was accompanied with rice and beans. The rice was delish but the beans needed a little seasoning. Thought the sign for the upgrade in price for chicken belonged on the menu and not the window as you come in the place. Nice place, come in and give them a try! read more

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Food was good, but service was horrible. There was more then 6 of us so they added an automatic gratuity, which wouldn't have bothered me other than the fact, the waitress knew it, and she never came back to fill our drinks. We had to find another waitress to get drink refills to get extra chips and to even get leftover boxes. we were never asked how our food was if everything came out ok, nothing. so let's just say our waitress got a $20 tip that she did not deserve. Little did she know I'm actually an excellent tipper and she would've gotten more if she would've added the gratuity and did her job. if we choose to return, it will definitely be when there is less of us so that we can determine the tip. read more

If you are from anyplace that serves authentic good Mexican food, I would avoid this place because you will be highly disappointed. I'm from CA and I thoroughly enjoy Mexican food until I came here. First, there burritos are made like enchiladas. It's like they have no idea how to fold a burrito. One of my sons ordered a bean and cheese burrito and it came out like a bean enchilada with what tasted like cheap store brand red sauce on top. My other son got a shredded chicken burrito and most of the chicken was not shredded. I think this was due to the freezer burns on the chicken? I do not know. My daughter got the crispy tacos and they don't fry their own tortillas. Instead it was store bought hard shells. I got the taco salad with chicken. Mostly beans, very little lettuce, and very soupy tasting. If I lived here, I would probably say Mexican food is not good. Thankfully I know better. read more

Mostly all Mexican food tastes pretty much the same. This is a sad fact of the American experience. Perhaps the food is a touch above average, but some dishes, the dining room, and the facilities are a touch below average (the chips and salsa are a great example of this dichotemy - the salsa is actually pretty good but the chips are just average). People are nice enough, but the kitchen and the service is a bit slow. The restaurant is in some disarray, and that's never a good sign. I know at least one local that swears by the place, so there is that. Not sure what your choices might be around here. Certainly no reason to go out of your way to come here to eat. read more

Poor Maria's, I think we probably came in on an off-day, because it's tough for Mexican food to not be a home run in my opinion. All we wanted was some chips, a margarita, and maybe a dessert or two. The chips came out after about 15 minutes of us being there. Our waitress showed up even later. The chips were either undercooked (rubbery) or overcooked, I can't remember but they were bad. We decided against margs because we didn't really want to spend the money. Then we ordered dessert. They were out of fried ice cream! My favorite dessert. Quite sad really. We paid the waitress for the other dessert we ordered and just went ahead and left. We were probably there for 30 minutes. The good news for us is that there was another place a few blocks down that had fried ice cream and marg deals on hand. But I guess that isn't good news for Maria's. I hope other people had a better experience! read more

Extremely slow. We were the only table there and it took 40 minutes for our food to come out. One order was wrong. The ground beef is very greasy. Sticker shock on the total. Will never go back. read more

I have never gotten drunk in a better way 10/10 All drunkenness aside you will not find a better staff. I'm in love with Maria's read more

Service was terrible. We would get chips and no salsa ....finally get salsa but run out of chips . Waitress never paid any attention to what we really needed. Waited over 30 minutes for our lunch. When it came the food was over cooked and dried out. Food wasn't really prepared very well . Felt like we were ripped off . Spent 32 dollars on a Sunday lunch for two , drank water and had no entrees . We left very disjointed . Ruined what should have been a nice Sunday lunch . Never again . Cant afford to waist money on bad service and food. read more

Has anyone ever had a bad experience with the staff at Maria's? We consistently have issues with the young blond server/waitress/hostess. Today when she brought the food and asked if she should bring out a small cup of water for our one year old, I requested a plate of beans and rice for him too. She slammed the dishes down on the table, scowled at me angrily and scoffed "I'm not your waitress" and walked away. She might not be a waitress, but she is rude AF and needs to find a new line of work. read more

We ordered carry out and it made it home great. The reason for the three stars is the Rice. It had no flavor and undercooked. We will come back any give them another try. read more

Me and two friends came here for dinner on 7/26 around 6:30pm and received the worst service from the wait staff. Both women working that night were exceptionally rude to us for no reason, took 15 minutes for us to get waters (after she ignored me the first time). Never got a chip refill but they filled everyone else at least 3 times! Was never checked on except to place our orders. We waited 30 minutes for our bill to be able to leave and the lady rudely told us we can go to the front to pay for it if we're in such a hurry. Won't be coming back with this wait staff. read more

Maria's Mexican Restaurant - a view of the outside of the restaurant - Mexican Near Me - Atchison, Kansas

Maria's is "good enough" for the area, considering there is little competition in Atchison, but it definitely wouldn't make it in a bigger city. The food is pretty good, but can be inconsistent quality. The fatal flaw of this place is understaffing and bad customer service. You can tell that the waitresses are always too busy to keep your drinks and chips filled, and you won't see them more than a couple times during the meal. Also during a recent visit my table witnessed two waitresses arguing with each other about who should take a table right in front of customers. If Maria's fixed staffing issues they'd be much better off. read more

I was not impressed with Maria's. The food is bland but it wasn't unpleasant just not much oomph to it. I had a burrito in white cheese sauce with some guacamole. It filled me up but it wasn't singing to me like Mexican food usually does. The locals seem to really like it because the place was packed on a Friday night and it is in a clean, downtown area. Parking is convenient, either on the lot or on the street. Friendly atmosphere and good service. Prices are decent. read more

Maria's Mexican Restaurant - Beef chimichanga...I've sort of already mangled it for eating!!! - Mexican Near Me - Atchison, Kansas

It's no longer Maria's New establishment It's called Rapidos equally bad as Maria's very disappointed food and hot sauce I will never going back there read more

staff was not attentive, and others were rude. we were nothing but polite and our waitress ignored us.

I love Maria's Deep Fried Tacos. I have eaten many tacos, but this was a first. The place is small and the service has been consistent over the many times I have visited in the last couple of years. Cold long necks and huge margaritas are also available. read more

I recently spent two weeks in Atchison and this place was amazing! I love good Mexican and, as a vegetarian, I often find that there is not adequate variety on the menu - not the case here! They have a whole section dedicated to vegetarian options. I was able to get seated quickly on all occasions, no wait, friendly service, and great food. The salsa is very good as well! read more

Mexican in a 50s styled diner themed restaurant.... well it works! They recently picked up their liquor licence, and the margaritas compliment the cuisine. I have been multiple times now, and tried something different each time, all have been good. Staff was pleasant and prompt (even with a full house). If you are in the mood for mexican, I say give it a shot. read more

On a 100 degree day, I needed refreshing with a salad, so that's what came to mind when I saw Maria's Mexican. Tomato sauce with some chopped white onion covers as salsa, although the tortilla chips were exceptional. More shredded iceberg had to be requested to make it appear as a taco salad in a somewhat deep, stale tortilla bowl. No skimping on the ground beef though and I was thrilled to have no refried beans in the bottom. The staff and furnishings were the highlight of my lunch in a non-traditional Mexican place playing oldies music. read more

Maria's Mexican Restaurant - Taco salad, sans the salad - Mexican Near Me - Atchison, Kansas

I don't know what's happening at Maria's recently, but the service has declined seriously. On my last two visits, the hostess was really surly with me and other customers. The waitress (same both times) was a disaster. She is so slow and doesn't listen. One night, she brought us our check with her coat on and cigarettes in her hand--clearly she needed a break. You stay classy, okay? Don't know why she was so desperate for that break either; she hadn't been working too hard! I hope they get things straightened out. People here can easily travel to St. Joe or North KC for dinner... read more

I refuse to step foot in this place again. I used to enjoy the heck out of Maria's, went there quite often. However , the new management is horrible and has no idea what good customer service is. Went in on a Tuesday and wanted 4 tacos, could only eat 2. So I asked for a Togo box and they refused it to me since It's dine-in only. Never once had that issue before, but was informed they were under new management and did everything by the books. So anyways, I decided to make my own Togo bag, they then wanted to charge me full price upon paying. I refused and said I would tip the waitress the bill and give nothing to Maria's for the horrible care I received. Sorry will not support a company who are so caught up with themselves. read more

Delish food and great service. We will be back and spreading the word about the restaurant. I am glad we tried it!

Service was excellent! The food not so much. My wife and I had Carne Asada. No taste whatsoever. My grandson had steak fajitas. No sizzle on the plate. Looked like they just piled some cooked meat & vegetables on a hot plate and brought it out. I love Mexican food, just not this one. read more

The staff was friendly and we were able to bring in McDonald's for our 5 year old since he doesn't eat Mexican food. Food was really good and margaritas were awesome. read more

I love this place. My husband and I have been going her since we were dating. We have met the owners and they are absolutely wonderful people. I'm not wild about their frozen drinks machine but otherwise everything is always delicious and reasonably priced. The staff is usually friendly and attentive, the ones that aren't don't seem to last long. Great for small parties and big groups. They do have take away and phone in ordering. I really cannot praise this place enough. The sister store in Platte City, MO is also just as good. I am happy to go to either. read more

What a total disappointment. They were not busy. Took my order promptly.... It took a while for my order to arrive and when it did, it was cold. I also ordered NO Sour Cream! The serving size that I was charged (Regular Menu Item) ended up being (Childs size) and even it failed to come close to my expectations. I was charged and "UP Charge" ($1.00) for ordering chicken. I doubt that I even had a dollars worth of chicken to pick through. It only got worse from there. I have been eating there for years. The decisions of the management (policies.. etc) reflect poor choices. I guess you have to see for your self!!! read more

We always stop here when we're in town, today we got here and they were PACKED and only had two waitresses taking care of everything: seating, orders, cleaning tables, delivering food, checking out, the phone kept ringing etc., BUT we never had to wait for anything. Water never got below half in our glasses, brought us more chips and salsa right when ran out and the food was great as usual. Wouldn't hesitate to recommend Maria's! read more

This is the best Mexican in the area! Portions are generous, prices reasonable. Service is good. I have eaten here several times and have found it delicious every time. read more

I love going to this location. Platte City location is equally awesome. The staff is friendly and the food is awesome. I love their food and alcohol selection. I steer clear of the frozen drinks only because I used to work at a place with frozen drink fountains and let's just say bad experience. Otherwise I have not anything negative to say about this place. The owners are wonderful people. Family friendly and great for date nights. College kids are up here too. Great mix. Great atmosphere read more

Thank you for a delicious meal! Great cocktails, food and service. That's all we hoped for, and we're beyond content. Margaritas made to order, fresh flavorful guacamole and a fresh shrimp cocktail on point. Happy, full and grateful. read more

Why can't I put 0? The service was the worst I've ever had. One basket of chips and all are crumbs. Other customers had 3 refills and counting when we left. Continuously walking off as we're trying to get water, drink refills etc. after timing it, from our cards being placed at the end of the table, it took 23 minutes. I came here Sunday July 26 from 6:30-8. I have never had such an awful restaurant experience. read more

Not very expensive. Burrito loco with steak is my go to. I've never gotten anything else here. It's very very good. Margaritas were also good. Good selection of domestic and imported beer read more

When you sell food, you've got to have that special something that marks you a cut above the competition. Maria's is OK, but I'm still looking for the Wow! factor after visiting many times since they opened in Atchison a few years ago. It's a hit-n-miss affair. Some nights the food is fantastic, and some nights, "Meh." Same with the service. Maria's will not disappoint, but it won't knock your socks off either. Solid three stars. read more

It's clean , and prices are decent, the staff are very friendly. But so is everyone is this wonderful lil town. But as far as real Mexican food , or even a close miss to it no, salsa is good , , Margarita's are the best, Have a couple of those bad boy's , come with someone you enjoy being with , and maybe just maybe you can forget that you've had a better food at a Taco Bell drive thru, but the drinks ,staff , and popular with the locals , everyone seems to have a good time , WILL MAKE UP FOR IT.... read more

Probably the best Mexican Restaurant in Atchison! The salsa is fantastic and their cheese sauce is delicious. The restaurant has a lot of variety with regards to the food, and is expanding its liquor selection. I would definitely recommend this restaurant if you are looking for some delicious mexican food. read more

Stopped by on our way through town...INCREDIBLE food...not your typical Mexican fare...this feels and tastes like a little "abuelita" has been cooking the food since 5 in the morning. HIGHLY recommend! read more