Robert M. Sides is an absolutely incredible company with some of the greatest customer service and…read morecommitment to excellence I've ever seen in my life. I'm a band director and I taught for a decade with before working with Sides. There are two phases of my career and they're clearly defined. Before Sides and After Sides. I can't believe how much their commitment has improved my program and the learning experience for my students.

Went on a trip to the mall to buy a used guitar they had on sale for several years now. Their…read moreclosing time on the mall's website was 8pm, and I showed up at 5:55pm. I entered and the employees and continued their conversation without saying anything to me. I tried the guitar out for a few minutes to makeup my mind and verify it was still in good playing condition before purchase and the manager came over and asked if I knew they were closing now at 6pm. I said I was unaware and wanted to purchase the instrument and went to the counter. I pulled out $400 in cash and the manager got bwhind the counter and asked for a phone number and I told her I didn't have an account with the store or want to be added to a mailing list or anything. She said the system needs a phone number bwcause the guitar has a serial number. This was an uninsured, out of warranty used guitar of a discontinued model, so I said "just put any number in or your own", she said she wouldn't do that and asked instead for a full name and last name, I said I don't need or want to do that either, I just want to buy the guitar and she said she can't sell it because "it has a serial number" without elaborating. I have never had this experience before purchasing from them, or any other guitar store in decades, nor heard of such a thing and left without purchasing anything because I wouldn't allow them to put me on a mailing list or data collection service over a small cash purchase of an out of warranty used item.

After a super fantastic set-up on my bass, it plays like a new instrument!…read more It was like I dropped off a clunker and picked up a hot rod. I waited six months to write this review, just to see if I was feeling it correctly. And yes! It's a dirt cheap discount bass that spent a year in storage on the coast. It was hurtin'! Now, it plays like a dream, and sounds like whatever I want it to sound like. So sweet! Thanks millions! You saved my bass, and got me playing again!

Friendly, well stocked, helpful. Im sure I'll be back again!…read moreThey have a selection of harmonicas too! Thanks!

I go there to get clarinet reeds and always get a competitive price but with the benefit of…read moresupporting a local store. My brother takes guitar lessons and absolutely loves them. His teacher is fantastic and easy to work with. They also have a variety of lesson books, instruments and knowledgeable staff.

Roxy's has provided me with not only a fair price, but also very valuable accurate advice on how to…read more get the most out of my instrument.

I know the owner of this store. He's been a friend of my husband's family all his life. Sam is the…read morenicest guy you'll meet. The shop has a great selection of guitars and amps as well as band instruments and financing. Not sure about rentals, but you would find that asking is the easiest thing in the world. The owner gives music lessons, too guitar, piano, bass, and drums. Maybe other instruments as well, but I don't know for sure. The prices are pretty standard for musical instruments and lessons are very inexpensive and quality.

From the owner: Revolution Music is the areas premier source for Band and…read moreOrchestra Rentals, Music Education, Instrument Repair, Maintenance, & Sales! Music is what we do.

Professional and expert service! Their standards for guitar repairs are above average for sure!!read more

I've had several repairs done here over the years, from amps to effects pedals to guitars. Always…read moreexcellent work and very knowledgeable. Highly recommended!

I called the store to inquire about an instrument. I was told they had two. I was quoted a price…read more When I got there ohh a mistake it's way more than you were told.

Music Go Round - Wilkes-Barre. This store gives to the community the opportunity to find, purchase,…read moreand sell your instrument or use your funds to go up in your purchase. This is a remarkable concept. This location has excellent selection of instruments and excellent sellers with knowledge to assist you in finding the right instrument to get your unique sound or voice. My purchase was a rare Epiphone Acoustic/Electric Guitar in excellent condition with a great sound and a great price I could afford. Staff are fantastic and they gave me the info to make my decision to purchase. I highly recommend all individuals to check this wonderful store. I was invited to comeback and call. AAAAAA

I was looking for a drum store where I could buy a couple new cymbals and drumheads. Stopped here…read moreto see what they had and the gentleman who was actually covering the store for the owner was extremely helpful and found me some good deals and everything I needed. I ended up purchasing everything I needed; a ride cymbal, cymbal stand, bass pedal, drumsticks, and 4 new drumheads. He made the process very easy and talked me through everything that I needed. He even suggested I stop back in if anything didn't fit correctly or if I needed any of my drums tuned. Will definitely come by again!

I usually like to bring a thank-you card, but I just couldn't wait to thank everybody there for all…read moreof their help recently. Steven T. Winston personally recommended Greg to do the work on my guitars, and, BoyOhBoy, did he ever do a great job! I was impressed at how patient he was and how cleverly he helped me figure out exactly how I wanted the installation done. I would more than recommend him to my friends now. Ronnie Dark helped me out with the purchase of the Polytone amp; I already know him as the so genial and hospitable host of Mac's Thursday Night Jams. On a really busy day for me, I was in and out of the store in no time, and we had put that vintage pile of transistors through it's paces in every way. I've been long aware of Mr Babikan's excellent reputation as a no nonsense proprietor you can trust, ever since the store in Eastwood in the 70s. Save yourself a lot of hassle - take your instruments here for repair and check here first for gear! Thanks, everybody!

Great Store. Owner very taleneted and knows alot about repairs all types of intruments. Worth…read morestopping in.

I have known Bob for over 35 years and Music is his passion. That passion is evident in his store…read moreand how he treats his customers. No better place!

Guitar was frett dressed electric pickup fixed crack patched im always let down when trying new…read moreplaces binghamtone fixed every aspect of my taylor guitar and did NOT let me down .fast turn around less than 2 weeks .highly recomended guitar plays great

Chuck and Nick are probably two of the most honest and trustworthy guys in the game! Have had…read morerepairs done on several amps, even one that was gone through by several Mod shops that couldn't diagnose the issue... And they've all come back like TANKS! Have had guitars serviced, pick ups installed and many other services from these guys... And it's always the best work! Have bought a Peavey 5150 head, a Whammy Pedal and several other items from them, and they are ALWAYS in great condition. These are two musicians who look out for you, and treat all of your stuff like their own! Highly recommend! Thanks for the great work guys.

Broken plastic chairs and ridiculously warped and cracked tables!! Never ever recommend or rent…read morefrom this company from!!

Dieter, Fran and the rest of the Crystal City staff were the best! They spent A LOT of time…read moreworking with us on ordering all the linens and a tent for our wedding last Fall in the Finger Lakes area. We could not have been more satisfied! Fran and her staff worked with us putting together all the various colors, sizes and other details for the linens. And with lots of unusual details, including two locations for rental deliveries, there were NO problems at all. Dieter and his crew did an excellent job helping us pick out the right tent. We had lots of compliments on the colors and decorative effects at our reception. Since the wedding, we have recommended Crystal City to several people. We also liked that this is a family run business. Thanks so much!