I have been in here two times I had a Ok experience but they never follow up on anything very poor…read morecustomer service and very poor follow threw

We came in on a Sunday after what I could only imagine was a long weekend for these salesmen…read more(Sunday after Thanksgiving) and had the pleasure of working with Ron. He was unbelievably amazing, and I could not recommend him more. From the moment we arrived, he pointed us in the exact direction of the car we came to see. He was never pushy or overwhelming. He gave us the information we needed, stepped back to let us look around on our own, and only stepped in when it truly felt helpful. He was incredibly knowledgeable about the car and all of its features, and he was so kind and patient throughout the entire experience. He made sure we felt comfortable and well taken care of the whole time. We then worked with Josiah for the financial portion, and he was just as incredible. He brought such kindness, understanding, and light to the process. He took what is usually the most stressful part of buying a car and made it calm and surprisingly enjoyable. His guidance, encouragement, and the conversation we had about life and entrepreneurship meant more than he probably realizes. He made a real impact on us, and we are very grateful for the care he showed. Both Ron and Josiah made our experience unforgettable. We could not be happier with the way we were treated and highly recommend working with them.

Tempe Honda was one of the most frustrating customer service experiences I've ever had. My brand…read morenew Honda lit up with every warning and check-engine message imaginable. I brought it in expecting answers and support. Instead, I got neither. They don't offer loaner cars, so I had to spend $350 on a rental for just three days. After all that, they told me it was just a "glitch in the system." No real explanation. No accountability. No compensation for my time or money wasted. To make it worse, they left my car with 7 miles in the tank because they "had to drive it to get a read." That should have been clearly explained upfront. It wasn't. When I asked for a ride home, they told me the shuttle was closed so once again, I had to spend more of my own money. The whole place feels cold and robotic. No empathy. No effort to make things right. When you buy a new car, you expect support -- not to be brushed off and left paying out of pocket for their mistakes. I would not recommend Tempe Honda to anyone who expects real customer service.

They were so amazing! We were in a tough spot and they still managed to help us get the right car…read morefor us. They were also very knowledgeable, helpful, flexible, and friendly! Would definitely come back and conduct business again.

My experience with Goldie's has been amazing since day one. Barry was really helpful and made…read moreeverything easy for me when purchasing my car. Now, after having my car for 2 years I have experienced some problems but Dave, the service manager is the best hands down! He always takes care of business and is on top of things no matter what! It's honestly such a pleasure being able to count on him and his service team. Everyone at Goldie's is such an amazing trustworthy team overall. Thank you Goldie's!

We unexpectedly had to purchase a car after mine broke down, and walking into the dealership we…read morewere honestly stressed and overwhelmed. Thankfully, we met Doug "Pops," and he completely changed the experience for us. Doug made the entire process stress-free and even fun. His comforting, kind energy immediately put us at ease, and he truly went above and beyond to make sure we felt confident in our decision. He was patient, genuine, and never once made us feel pressured. We loved getting to know him and hearing about his family -- by the end of the day, we felt like we were family too! We can honestly say we would not have bought this car if it weren't for Doug. He made all the difference. Doug is amazing, and we are so grateful for him! If you're looking for someone who truly cares, ask for Doug "Pops." You won't regret it!

I bought a used car (private sale) and took it in to big two for a full inspection. The inspection…read morecost was astronomical. 215 dollars for basic vague information about what's wrong with the car. Two of the estimated repair costs were TWO separate 200 dollar charges to use the diagnostic tool. Let me clarify that. They wanted 400 dollars in the estimated repair cost JUST to use the diagnostic tool to figure out what's wrong DURING a full and complete 200 dollar inspection that's supposed to tell me what's wrong with my car. I will never ever go to a dealership again for as long as I live. when I went to pick up my car they just gave me a few pieces of paper stapled together with generic vague short details about what could be fixed on the car with a 7,000 dollar estimate. At no time did an "expert" explain to me anything about the process or repair cost breakdown. They really live up the the dealership stereotype. Stealership

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

My experience with Avondale Toyota and sales manager Ali Altaee was unacceptable. Ali led me to…read morebelieve I was going to be approved, repeatedly saying he would work with me and that everything looked like it would go through. Based on his assurances, I allowed my credit to be run. Ali then ran my credit through multiple banks, damaging my credit score in the process. Once it became clear that the deal wasn't happening, he completely disappeared. No follow-up. No explanation. No accountability. I was flat-out ghosted. Running someone's credit after giving them false confidence and then cutting off communication is irresponsible and unprofessional. If approval was unlikely, that should have been stated upfront instead of wasting my time and hurting my credit. Ali Altaee should be reprimanded for this behavior. This is not how a sales manager should treat customers, and it reflects poorly on Avondale Toyota as a whole. I strongly warn others to be extremely cautious before allowing their credit to be run here--especially if you're dealing with Ali

Always have loved Joe the owner's upfront pricing and quality work. Also always explains all the…read morework to be done upfront and no surprises at the end. Have been to him a few times over the years. Stuff I have had done includes brakes rotors on a Camry. Full a/c work with compressor on a Chevy trailblazer and recently inner rotor and arms etc on a Chevy Silverado including entire transmission flush and some other work. While my truck was at his shop. My battery died. He even gave me a loaner battery for a few days. So I could change mine out. Great work all around. Would recommend him 1000% for his work and honesty.

What kind people! I was driving from Phoenix to Tucson and unexpectedly ran over a 5 gallon plastic…read morebucket on the freeway. It ended of damaging the undercar engine shield cover. The cover was unhinged on one side and was just dragging on the ground as I drove. I found Lopez Advanced Automotive by luck, and they took me in immediately and said they would find a way to connect it so it would not drag. Since they are not a body shop, they normally would not even attempt. They recognized my dilemma and found a temporary fix for me AND they did not even charge me one penny! Thank you to a good owner and team for being sympathetic to a stranger's crisis. God Bless you.

Definitely recommend this place. They'll get you right and get the job done. Wanted to give a…read moreshoutout to Rich for helping me out with my car. My car wouldn't go over 40 mph because of a small hose issue, and he fixed it quickly and got me back on the road. Really appreciated the honest service and good customer care. Definitely recommend Rich!!!

Went for interview and was early. Inquired about possibly doing early since I was available. Was…read morescouled at by Rich, because vehicle I was in was in way told to fn move it. Went to restroom came out and was told to leave. Asked about interview a d was told to leave in a very rude manner. Have been in Automotive repair over 40 years and never experienced that.... I feel very disrespected and an glad I didn't go to work there. Maybe a bad day, but not a way to win people over. Service is based on a relationship and dont feel that way. Hopefully it changes. Can't fathom how customers feel in that environment under today's economic time's