Received alterations on a men's tuxedo and a night women's dress. Both jobs were completed on time,…read morewith the highest quality. Friendly, pleasent, and professional service at a reasonable cost. Highly recommended.

I had Krista sew on several of my military AGSU patches (8+) on a tight timeline, and as always she…read moreabsolutely delivered. She completed everything quickly and had my uniform looking sharp, professional, and in tip-top shape. The fit was perfect and the attention to detail was outstanding. Highly recommend her for anyone needing quality alterations done right and quickly! Love working with Krista, she even spent time with my kids to occupy them while I was changing and ensuring my uniform was exactly as I needed it to be!

I needed to get my son's suit jacket taken in. It was the weekend of The Game and my son was only…read morein town until Saturday. Ojen's was able to get my son measured Saturday evening and had the jacket ready by Monday. I really appreciated them going beyond expectations. Definitely recommended. I'll be back in the future.

I have spent the last 3 and a half years searching throughout Ann Arbor and metro Detroit for a…read moregood tailor. That search is finally over. Before moving back to the midwest, my local tailor was a man who trained in Milan and spent 50 years in the business. He was perhaps best known for making John Kerry's bespoke suits (and if you've ever seen photos of John Kerry, you know those suits fit his body wonderfully). Getting clothes tailored from him was like a high--and I've been chasing that high all over the region for the last few years. So after being dissatisfied at 4 other tailors in the area, I gave Ojen a shot. I had somehow gotten my hands on an obscenely nice (and expensive) coat, and needed a few nips and tucks here and there. Nothing was necessarily complicated, but the unique construction of the coat meant it needed a gentle hand, particularly around the sleeve buttons, to avoid scarring. The coat of course turned out perfect (hence the rating), but a few other aspects of the experience are notable. Ojen and her co-worker explained every decision to me and walked through exactly what they would do to the coat. They communicated great via text, and also had me try on the coat a couple times throughout the process to make sure the fit was exactly right. They also under-promised and over-delivered on the timeline. While it was not cheap, it was certainly comparable to the other highly-rated tailors in the region. In my experience, Ojen is the best in Ann Arbor, and certainly worth a visit.

Quality service, friendly and alteration are do in a timely manner. Gone there for several years.read more

They are the best! I had this godawful long and heavy wedding dress that they made cute, wearable,…read moreand fun. I'm a teacher so obviously not rich and they were willing to work with me for the cost! I can't say enough good things about them. Highly recommend!

Came in here for a couple of small jobs, and they were taken care of same day for $15 total. I had…read moretried doing the work myself and quickly realized I have zero skill here so was happy to have found this option for what I thought was a reasonable price! (1) Sewing a stiff patch onto a specialty jacket sleeve. (2) Repairing a ripped zipper seam in a puffy winter coat. Service was friendly, quick, and to satisfaction. FYI cash preferred for payment!

Amazing work for a great price! I brought a formal evening gown here that needed a lot of…read moreadjustments. They were able to do it all for 75$ (reasonable to me given the amount of alterations needed) and it was done in two weeks! I tried it on at the store, and it fit well! I would definitely recommend and return! The place is well priced compared to other tailors I've been to!!

Heather did such an amazing job altering my wedding dress! I bought it off the rack at a bridal…read moreboutique and when she was done with it, it fit like a glove, was the perfect length for dancing, and had a bustle that looked and felt so pretty from the back. The price was also super reasonable for all of the work she did. It was such a pleasure working with Heather!

Heather did a wonderful job altering my wedding dress! I had bought a second-hand dress that was…read moretoo big for me and she did the extensive alterations needed for it to fit me perfectly. We set up appointments for me to come in for regular fittings and trials throughout the alteration process which made me supremely confident in her process and the eventual outcome the whole time. I looked great on the big day and everyone raved about how pretty and unique my dress was :)

I haven't taken clothing to a cleaners in ages but wanted to give two wool coats the special…read moretreatment and have them professionally cleaned. One is a vintage wool car coat (shorter than the usual length of a coat) from Eileen Fisher, something I bought about 35 years ago. Another is a dark dark purpleish 3/4 length coat, with great sentimental value. So I was hesitant to turn these over and take a chance. However, I can say without reservation that Elite Cleaners II did an excellent job! The colors look more vibrant, esp. the Eileen Fisher coat, which is a dark teal. And that they use a "wet" method and not chemicals was a plus. The items were ready one week later. Yes, you can expect to pay more for their service, although I don't know if the $53.00 for two coats would be standard or not. At any rate, to my mind, it was well worth it. Now my coats are ready for the next winter in Ann Arbor!

Brought jeans in to be hemmed on a Wednesday, told they'd be ready for pick up following Tuesday…read more Received a call on Monday, told they would not be ready until Friday. Received a call on FRIDAY, told they could not hem them at all. Very disappointed in the lack of apology for stringing us along for over a week on a job they promised but could not actually come through on. We could have taken them somewhere else to be altered in that time frame. Frustrating. We'll go elsewhere for our dry cleaning and alterations.

So happy I came here to have a gown altered for a black tie event. After just moving to Ann Arbor,…read moreit was great to have professional and detailed care given. They do not take appointments, so it is first come first served. You must be comfortable trying on your clothes and having them mark them in front of other people waiting because it is a smaller space.

This place has horrible service. I waited forever to get my clothes tailored, space and employees…read morewere very rude. I'm not sure why this place is always so busy because their service isn't good. They also do not accept any cards, space only cash and check which is just ridiculous. Given that it's 2025. I spent forever driving out here to pick up my clothes and couldn't even get them because who carries cash these days? Go anywhere else.

Vahan is one of the sweetest people I've ever met. With Buddha-esque simplicity, the man radiates a…read moregentle happiness that infuses the store with an amber glow. The ol' creak of the door, rich smell of the wood, and rows of thick suits creates a heady experience. I've been going to Vahan's since I was a small child, when I would accompany a parent or two who needed something tailored or wanted to peruse the luxurious bounty. Lest you think the only appeal is Vahan's customer service, be aware that the man's tailoring skills are advanced enough to border on the paranormal. One of the greatest institutions Ann Arbor has left. Long live Vahan!

I bought a MTM (made-to-measure) suit online that offered a tailoring credit for minor alterations…read more I've never been to a tailor before, so I brought it to Vahan's because Yelp said so. It was a mistake. I regret it. I'm not sure if Vahan (who was kind-er) or his assistant George (who was mean-er) were offended by the fact that I bought a suit using the Internet or that it was a more modern and slim style, but they hassled me about both, and not in a paternalistic "I know a lot about suits" kind of way, but in a racist, "now you've made me uncomfortable" kind of way. As in, George yells at me, "You're in America now, you should buy American." Excuse me? I might not be white, but I've always been "in America." I was born in Illinois. And where do you think Italian suits come from? End of story, the suit jacket needed to be sent back, but the pants could have been hemmed here. Too bad. I chose to take my $75 tailoring credit to somewhere that doesn't racially profile me. The only reason I'm giving them a second star is because I have no idea how they are at altering clothes. they might sew like a boss, but after this, I just don't care.