Terrie is very organized and knows what she is doing. Easy to work with. On time and efficient. She…read moremade the whole process very easy.

After taking almost a year to round up 11 Birth, Marriage and Death certificates from different…read morecounties and states, I was semi-terrified at the thought of handing them all over to a stranger to have them Apostilled in Sacramento. I contacted Terrie who quickly boosted my confidence by asking questions that made it clear she had both experience and concern with ensuring that the documents would be processed without any issues. One of the documents was from out of state and would need to be handled separately and Terrie quickly connected me with a resource and coordinated the exchange. Given the number of documents that I had to process, Terrie offered me a break on her standard per-document fee and agreed to what I felt was a very fair overall price. On a Thursday, Terrie came to my office where I handed everything over. The following Thursday all 11 documents were in my mailbox with Apostilles attached. Couldn't have been easier or more painless. You're in good hands with Terrie. Highly recommend.

Always there when I need them to be! Sometimes there's a line, but not usually. Otherwise easy…read morepeasy.

Young woman who works here is not very kind. She's short without reason for everything, i.e. "put…read morethe box up here ". I wished her a nice day at the end and she said nothing. I didn't ask for anything other than if she needed me to write on the box and if I could purchase packing tape from them when I first walked in since I hadn't tapped it up. Transaction was easy, USA shipment, no disagreement with pricing or anything, just rudeness. Really, a "you to" to the well wishes at the end probably would've kept me off here. Ah well.

Great service, too bad the able-bodied customers constantly park in the disabled space, typical…read moreMe-rin attitude of me first above all else. Certainly not the staff nor owners fault. The staff is efficient and cordial

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

Schedules appointments and then doesn't show up on time. The worst! Do yourself a favor and go…read moresomewhere else.

Fast and polite. Charges the standard ten bucks a signature. Hard to get excited about notary…read moreservices, but it's not always as painless as this.

Quick service, informative, and knowledgeable. Always friendly…read more I do recommend this UPS store

Prior to going to the store, I emailed a label to be print. I've never been charged more than…read more.10-.15 cents for the copy. Today went I went in, there was a long line and the woman in front of me was informed colored copies are .60/each. When it was my turn, I informed them of a label I emailed to be printed. I was charge $2.50 for "computer use" when I didn't even touch a computer. I voiced my confusion and paid and walked out. Their website states copies are $.10-$.15 cents which is reasonable. I emailed the store again with my confusion. Their response is attached in the photos. I recommend going to the location down the road by Trader Joe's. Never been charged more than $1 for copies if they charge me at all. Their customer service is 100x better and they stick to the prices on the site. My small business will no longer be shipping through this store.

Alicia from Mill Valley Notary was terrific. My husband and I had several super complicated estate…read moredocuments from New York and Alicia met us with short notice on a Sunday and was exceptionally patient and professional. We got everything signed & notarized exactly to our lawyer's requirements. She's a pleasure to work with and we intend to use her services from now on.

Alicia is amazing! Very friendly service and it was easy to schedule an appointment. I highly…read morerecommend using their services if you need a mobile notary.

Fiona did a great job notarizing my trust documents. She was very communicative with me, notifying…read moreme in a timely manner that her previous notary appointment was running a little late. So she arrived only about 5 minutes past our scheduled time. I used to be a notary myself and I highly recommend Fiona.

My schedule was tight to get some papers signed by my parents and notarized. Fiona was able to meet…read moreme at my Mom's the day after I called her. She was right on time, very professional, and we got it all taken care of in a jiffy. I'd highly recommend her!!

I called AAA at 2:30 PM and within 5 minutes the lady on the phone said, "come on down we can help…read moreyou." I went down there and was back in my house in Novato by 3 PM with everything taken care of. Fantasic experience and a reason I will not give up my AAA membership. Thanks!

Getting through to speak with an agent to review our home owners policy is agonizing! I tried on…read moreseveral occasions to speak with an agent. No one ever returned my call. Today, on 9/10/26, after going through their ridiculous phone tree, i managed to speak to an agent, Victor. But i made the mistake of asking a question that stumped him. He put me on hold, never to return. What happens if we have a claim????

I used Pak Mail to ship a valuable piece of art that needed to go out the same day. Pak Mail was…read morerecommended to me by another art shipper in our area that couldn't meet my deadline. The good folks at the Pak Mail location in San Rafael were very professional and quick to respond. The did all of the work and the art arrived in Boston the next day in perfect condition. I honestly couldn't be happier with my first Pak Mail experience. I would gladly use them again to ship fine art or any other shipping needs. Their prices were very reasonable for what I was asking to happen. The store was nice also, very clean and orderly. Great overall experience. I highly recommend their services!

Excellent communication and prompt responses from Ms. Nichelle. Impeccable service! Pickup service…read morefor my Picasso precious ceramics at the CLARS Auction Gallery, professional packaging and FedEx shipping to Italy at a very competitive price! An excellent experience. I will definitely use PAK MAIL San Rafael (US148) in the future and recommend them to anyone looking for a serious and reliable shipper. Nicola - Italy

Maya was kind and professional and speedy! I appreciated the in-home service and the information…read moreshe shared with us as we were working on a contract.

Maya is fantastic. I especially appreciate her attention to detail, patience, and professionalism…read more She was an absolute delight to work with. She made everything smooth and efficient. Maya knows her stuff, and her friendly demeanor made the experience even better. I highly recommend Maya!