I can't believe how quick I got a new heater. Will work with Magic Drain again soon! Quick to…read morerespond, good advice, and great can-do attitude.

We contacted Mike to unclog our kitchen drain and had asked him in advance via text--two days prior…read moreto the visit--to remove his shoes before working. We have a toddler, and he would need to walk through our child's play area where our son is barefoot, so this request was made for basic cleanliness and sanitation. When he arrived, his attitude was extremely poor and unfriendly. Despite the prior request, he did not remove his shoes. When we politely reminded him, he sighed and left the house without informing anyone. The job was never completed. Throughout the interaction, we were polite and courteous, and there was no justification for his behavior. This was highly unprofessional, and I would not recommend his services.

Very professional and fixed the problem right away , the staff was very helpful from the answering…read moreservice, Down to the employees. They replied very quickly and were all polite

Quality work at a good value. Understanding Spanish is a plus. Johan called when he was running…read morelate.

Above & beyond when it mattered the most. I got the text from my Wife that no one wants to see when…read morethey're in the middle of an event "we need a plumber ASAP." November 26th (the night before Thanksgiving) at 7:38pm. She was prepping and suddenly there was a water leak in the kitchen coming from the cabinets and it had even run down into the basement from the ceiling above that area. After contacting multiple plumbers and getting exactly what you'd expect on Thanksgiving Eve, no answer or we'll get to you Friday/Saturday. Michael responded just before 10pm and by 11:03pm he was at our house assessing the situation, and got right to work. He managed to have the perfect balance of work and getting things done and making great conversation. Even when I would walk away to not hover, he just liked having a good convo while working. When I started to fade from the time, he never slowed down, he stayed alert, positive, & friendly the entire time. He worked until just before 4am to repair the problem and get us back on course to host Thanksgiving. After he cleaned up the area, took out trash, removed debris and never wavered due to the hour. It's worth noting that he ran a vacuum hose while cutting, removing insulation, & any other time he would generate dust particles so that it wouldn't get all over. He actually left the area cleaner than when he started with the meticulous way he cleaned. 10/10 kinda guy & service!

Michael is always quick to respond to your initial call, and is happy to show up and get to work…read more He is very clean, and takes pride in his work. I recommend him!

I have to say, the cordial disposition and professional manner displayed by Strato, the technician…read morefrom Gateway who promptly came to my house to service my furnace was super! I especially appreciated the honesty and kindness that Strato had shown to me!

I chose Gateway to install my steam boiler (converted to gas) 10 years ago. I interviewed 8…read moredifferent plumbing contractors (after reading about a LOT about steam heat installations) and Gateway stood out by a long shot in terms of their knowledge and professionalism. (I won't even tell you what some of the other companies suggested). I've been a loyal customer (mostly for annual boiler service) since that time and have always been impressed. In particular, Stratos Staminos, who recently joined the company is a dynamic stand out. Super-professional and proficient in addition to being funny and charming. I'd have paid extra for the laughs, but they were included in the service. If you choose Gateway, you can rest assured that you will get quality work by a team of professionals. I highly recommend.

I had a leaking toilet emergency in Jersey City this morning and called Roto-Rooter because I was…read morecompletely out of my depth and needed professional help. I explained multiple times that I'm a renter, that I was panicking a bit, and that I genuinely did not know what to do. Instead of helping, the woman on the phone told me they wouldn't be able to assist because I'm a renter and because my building has maintenance/property management. She even incorrectly told me "that's what your lease says," which was not true. My property manager had already told me I could handle the repair and deduct the cost from rent. What frustrates me most is what happened next: I called Dr. Drip Plumbing & Heating, and the VERY FIRST thing they did was calmly explain how to shut off the water to stop the leak immediately. Roto-Rooter never once mentioned this -- despite knowing I had no idea what I was doing and that water was actively leaking. That basic advice could have saved me a lot of stress in the moment. It really felt like Roto-Rooter only cared whether they were getting paid, not whether a stressed customer actually needed help. Meanwhile, Dr. Drip Plumbing & Heating immediately treated me like a human being and helped me solve the immediate problem before anything else. If you're in Jersey City, I'd strongly recommend supporting a smaller local company that actually cares about people.

badly overpriced. I had a clog in the main. The guy took 45 min to snake it and charged me $775…read more unbelievable...

Extremely efficient and professional. Problem identified and fixed in no time. Will use services…read moreagain in the future. Highly recommend!

Jonathan was great in suggesting a tankless water heater and did a great job in the install. Will…read morecall again.

Always on time great work great workers. The only plumbers I'll ever use. The best I've ever used…read moreneat and very polite workers

They came out to snake our drain and sent their least experienced person. This individual did not…read morespeak a word of English, which isn't a huge deal given translation apps are available, but it makes communication stressful. He barely tried to snake the drain and said it wouldn't work. He called his supervisor who said he needed a chain snake. The next evening he returned with the chain snake and it proceeded to fall apart IN the drain. He claimed that his colleague didn't put all of the parts in the box correctly so he'd have to come back again for a third time. He came back with his supervisor and they couldn't even get past the trap! They claim they used a camera and they saw a corroded pipe that needed rerouting. I called another plumber who came and cleared the clog in two minutes. They may be a bit less expensive but they are inexperienced and a total waste of time and money!!

Mr Francis who owns Volta Plumbers did an Amazing job relaxing under sink pipe and other things…read morelike drainage of the sink and two other repairs in the bathroom. An expert plumber and good person who knows his trade inside out,would highly recommend Mr Francis at Volta Plumbers also pricing was good not overpriced at all -Thank you!

From the owner: Main sewer and drain line cleaning, faucets, toilet, camera inspection for sewer line, water heater…read moreinstallation, repairs,gas line installation and many more

We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!

I hired A A Evans & Evans Plumbing & Heating to fix a leaking pipe. They showed up late and didn't…read moreseem prepared for the job. The plumber left a mess in my kitchen after finishing. Within two days, the same leak started again. When I called back, they wanted to charge another call-out fee. Customer service didn't take my complaint seriously at all. For the price I paid, I expected much better work. Would not recommend them to anyone who values reliability.

From the owner: A A Evans & Evans Plumbing & Heating provides residential plumbing, heating, and 24/7 emergency…read moreservices to Northern New Jersey.