I left a message to schedule a plumber. Their voice message stated they were accepting new clients…read more They did not return my phone call.

Like Bri L., the attitudes I encountered from these guys is obnoxious. Can you imagine a doctor…read moresaying they're not going to fix someone else's work? ("Hey doc, I bandaged this wound, and it won't stop bleeding. Doc: "I'm not fixing that." Customer: "I couldn't fix the toilet myself." Skibel: "Well, I'm not fixing it either, sucka." Seriously wtf?) No honorable professional would do that. Insulting a widow who tried to do a home repair pretty much sums up Skibel. They should be glad they had an opportunity to demonstrate their expertise and help a customer, an established customer!, if they think they're that good. Heartless. The list is long as to why you should invite these guys into your home only if you have no other options. 1. They are crazy arrogant. 2. If you have two things that need to be fixed, they'll berate you for waiting until a second thing needed fixing (aka they can only charge for one visit). Literally, they will insult you in your own home. 3. But even so, they'll milk the clock so they can bill for an hour or two when the job could be done literally in minutes. Why bother insulting you verbally when they plan to insult you with the bill? They could just stfu with their attitude, but nope, they double up on the insults. 4. They'll replace quality parts with cheap parts, which should result in a reduction in your bill because they're either selling the good stuff or using it on something they own, but nope the bill is sky-high. 5. Their hourly rate is ridiculous. A doctor saving lives doesn't always make what they're charging! 6. They'll quote you a price on an appliance then charge more on the bill with no advanced notice the price would be higher. They're gouging while they're insulting you. This is not Beverly Hills where money is no object for crying out loud. 6. Two leaks they "fixed" had to be fixed again multiple times, so not exactly quality work in the first place (or maybe planned shoddy work to ensure further calls/bills). It's as if they're scheduling regular repairs you don't want so they have guaranteed regular income. Watch out. My trusty former plumber isn't in the area any longer and I miss him!!!!!!!!!!!! One day he noticed a large section of plastic pipe and immediately recognized, "That's not *my* work." He wouldn't do something like that. A tenant had stolen a copper fixture and replaced it with plastic. Skibel would do the same thing, brag about the shady practice, and bill you for it. They're the kind of guys you feel gross after doing business with them. Greed. Blech.

We paid extra to be a "Premier Customer" which supposedly would put us ahead of regular customers…read more A Tech (Jose) was here yesterday for a seasonal checkup. We had had no problems with the heat. He said we needed a capacitor so we paid an extra $110. He left and didn't flip the switch to turn the furnace back on. We didn't realize it until the heat didn't come on this morning. I called at 6:30 AM and got a call back at 7:45 AM. The heat didn't come on after flipping the switch. The best they could do was to send the same guy out between 2:00 - 3:00. I heard nothing by 3:30 so I called the office. I was told a different Tech would be out, who had two customers IN FRONT OF US! I called back at 4:00 because I hadn't heard anything. I was told he should be here by 4:30. We then called at 5:00 and was told he was on his next to last call and he would be here when that was finished. Jimmy came and took care of the problem. Jose had not only left the switch off, but he didn't turn the gas back on. Overall, except for Jimmy, it was less than a great experience the last 30 hours. I would have expected to have a Tech here before 5:30 PM today.

Absolute perfection in service. The tech, Dakota, arrived on time, was very professional, thorough…read more, knowledgeable and friendly. The prices are fair. So fair, we signed up for a service contract, something we don't normally do. We've been searching for a reliable, trustworthy company to take care of our HVAC system. We hit a homer when we went with Berkshire

Latour-Wilson is the best septic service we've ever had!! My Brother in Law recommended them and…read morenow I see why. They are professional, operation is clean, on time and best of all very affordable. We had another service years ago. The operator was not professional, the price was way too high and we vowed to never use them again. Ryan from Latour was such a gentleman, gave us excellent advice, cleared the tank for us and even cleaned up the area afterwards. What a great experience. So reliable. We are hooked and will use them for every future need!!! We recommend them highly!!

After a very frustrating experience with another local plumber, I called Richard's... and am so…read morehappy I did! They are reliable, courteous, and skilled! Thank you!

I'm writing this review, without having received any service. I simply made a phone call, and am…read morewriting to provide impressions. I called to get an estimate on a sump pump exam and replacement, and they noted that they are only handling "emergency requests". I asked for anything in the next year, and they said that COVID was leading to problems, recommending that I call around. They noted very clearly that they were not free. The number listed on Yelp was incorrect. The business representative was clear that "they" are not available. He didn't know the reps and added that Matt, the primary owner, was injured. If you are looking for an estimate, keep in mind that it appears that they are having staffing / operational challenges.

Quality work and a really solid human. He solved my issue and was very kind. Would definitely…read more recommend.

I had Mario come down to my mother in laws this week to check out her sink that was backing up…read more Mario was excellent and resolved her issue. He was honest, reliable, and efficient. I would definitely call Mario again to help me and my family out with their plumbing needs.