I had a significant issue over the weekend and Ray answered the call. Called him at 8 AM and he was…read moreon site by 1030. He was also 45 minutes away from my location. He was able to quickly assist the situation explained what was happening. I was able to find the access point in the backyard very quickly. After he remedied the issue, he took a walk-through the basement with me. Keep in mind, this was a three week old purchase so I was not greatly familiar with everything in the house. He pointed out some things I need to watch out for in the future. Definitely some preventive maintenance to be added to my list on this fixer-upper I purchased. It was well worth the money and his time! Somebody told me after he was about $200 less than the average person doing the same service.

I am so happy Yelp connected me to Ray at Reliable Plumbing. Great service at a competitive price…read more Highly recommend .

It's the business office that's really sketchy: overpriced is a nice way of putting it. Asked which…read morewould be the better value, maintenance contract or just send out a technician to look; the answer was vague enough to make me wonder. Paid a bundle for a tech to look things over (including $99 just to travel 20 miles) and a few months later we ended up needing to replace a unit. We've worked with them for multiple years and finally gave up because of the poor value for our money. Unbelievable that other reviewers think their prices are great.

Our technician was polite and respectful of our property. Was informative about all that he wat…read moredoing to repair our A/C. Recommended!

Installed our furnace in 2017. We have had condensation back up and water issues since. Today our…read moreheat stopped working. When i asked if we should use a different product because this one failed so quickly and that the furnace has had issues from installation on with condensation...they were immediately annoyed and are now refusing to come fix it. (i think they know they screwed up) mind you i have paid every bill with them having to call them back several times. i dared asked if we got a faulty product and should we go with a different brand blower. I should have switched companies long ago. It's winter and we have no heat. That's all you need to know about this company.

Called them Thursday afternoon because my hot water heater died. They were supposed to come on…read moreFriday to look at the job to hopefully do something for me on Monday. Waited all day Friday, only to get a phone call at 3 to tell they couldn't do anything for me at least through all of next week. Left me no time to call anyone else. Very unprofessional.

Pricey but efficient and got the job done in a timely fashion. They were professional and…read moreknowledgeable.

Never hire Poor work and very unreasonable charge! Hired few…read moreyears ago cost a bundle and poor workmanship

Did a great job rerouting plumbing to meet engineered and town approved septic system. Nasty work…read moresite but Fred just did the job. Kudos!!

Highly recommended. My water heater was starting to leak. Marion Plumbing was extremely responsive…read more Got me set up with the right replacement in a timely manner. They made the process painless and easy. A+!

the technician that came to the house was outstanding . very professional and polite. I told him…read morewhat the problem was, he looked at it and then explained what he was going to do. in the end everything worked fine. He didn't make any mess at all. Cleaned up his tarp and tools and made sure we were satisfied with his work.

Said they don't serve our area (Brattleboro). Not at all helpful. Trying to deal with a slow…read moredraining main house line.

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

When you have leaks and problems of concern, an individual who can explain options such as:…read more I can replace this 75% corroded sink for $120 or the parts for $100. To hear the options and them explain that they can do either but wanted us to understand that it eventually would be best to replace and it's not much of a price difference to replace it versus repairing it. Overall, this plumber went above and beyond and came the next day. They gave notice before they arrived as i had requested. They were professional and respectful. Their prices were reasonable and fair and their work was more than sufficient. If you need a plumber, I recommend Green River Plumbing. Get your pipes fixed right at a good price. And never forget, every company is always learning. This company is not afraid to learn. As a customer and new business owner, i was able to assist them to send me their first invoice using Square. That made the experience memorable for me especially to be able to help them finish their job and for me to pay them. Also, they cleaned up after each job before starting the next area of concern.

From the owner: 25 years of experience in plumbing trade. Fully licensed and insured. Residential & Commerical…read morePlumbing & Heating services.

After a very frustrating experience with another local plumber, I called Richard's... and am so…read morehappy I did! They are reliable, courteous, and skilled! Thank you!

I'm writing this review, without having received any service. I simply made a phone call, and am…read morewriting to provide impressions. I called to get an estimate on a sump pump exam and replacement, and they noted that they are only handling "emergency requests". I asked for anything in the next year, and they said that COVID was leading to problems, recommending that I call around. They noted very clearly that they were not free. The number listed on Yelp was incorrect. The business representative was clear that "they" are not available. He didn't know the reps and added that Matt, the primary owner, was injured. If you are looking for an estimate, keep in mind that it appears that they are having staffing / operational challenges.