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    Marios Wood Carving

    5.0 (1 review)

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    9 years ago

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    The Great Frame Up - first day at the beach

    The Great Frame Up

    4.6(7 reviews)
    2.6 miNorthridge
    $$

    Excellent work on a small needlepoint frame job. Nice folks, good options for frames.read more

    Never again will I use this business for my framing needs. We travelled to Bali recently and came…read moreback with 6 beautiful original paintings. Under normal circumstances, I would've read reviews and shopped around but we were exhausted from our travels, so went over to the first place that was opened on a Saturday evening and this happened to be the one. Kathy seemed pleasant and nice. Their prices are definitely above average even with the discount. In any case, we were under the impression that the high cost came with premium quality meticulous work and that's what we were hoping for.... Picked up the paintings today, first thing we noticed the art work were simply left in front of the store unguarded and unprotected. Anyone walking into the store could've placed their paws on the paintings and possibly damaged them. Most framers would've stored their customer's finished work protected and in the back of the store but not here apparently. Secondly, while handling the smaller oil paintings, she simply put them face down on the table and went about padding the corners. Even after I voiced out my concern, she simply ignored it and continued doing what she was doing. If they are so brazenly careless about your paintings in front of you, imagine what happens in the back! Lastly, one of the larger paintings that we decided to stretch on frame was anything but stretched. Looks like it was pulled about 80% of the way and they simply gave up or got distracted and forgot to finish the job. There were dimples in it. And to make things worst, Kathy's son, rubbed his fingers on the dimples too feel it and chipped of a piece of the artist's signature. I was screaming internally and simply could not believe their lax attitude towards an original painting that's irreplaceable. They offered to re-stretch the painting but at this point I was more concerned about their brazen handling of the pieces than the dimples themselves. So I politely declined and will be taking that large painting to a different framer to get it done right. It's over $500 down the drain for that one piece but I rather have it done correctly with care than to take my chances being mishandled and damaged by Kathy and her son. I would've given this review 1 star, but hey at least they did not lose or destroy the paintings completely and for that I am relieved hence the 2 star. You live and you learn. It's an expensive lesson to swallow but definitely Never again.

    Photos
    The Great Frame Up - Stopping that goal Dad was so proud.

    Stopping that goal Dad was so proud.

    The Great Frame Up - Moments with Dad

    Moments with Dad

    The Great Frame Up - Frist day out with Mom and Dad

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    Frist day out with Mom and Dad

    Marios Wood Carving - artsandcrafts - Updated August 2026

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