I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Raymond made everything so easy, from beginning to end. Scheduled 30K service and they took care of…read moreeverything, even something I broke! Definitely recommend!

A++++ this is the second time they've got one of my vehicles…read moreon the road and I cannot express how awesome, and professional and I recommend them to anyone!!!!! a lifelong customer!

Great place to take your hybrid car my daughter live in Florida and she takes your car over there…read more Great people to know.

Previous customer of Willard's and now a customer of Ray's. Very happy with everything. Ray is…read moreextremely knowledgeable and personable. Pricing is great as well. Great mechanic. He will be handling all of my family's vehicles for as long as he will have us.

New run flat tires. Ordered and were ready to install by the time of the scheduled appointment…read more Fair price and great service. Thank you Ray

I am new to the area and this is where I decided to take my vehicle. The service was quick and…read morecomplete in a timely manner. The price for the work I had done was reasonable to me. The owner was professional and honest with me about my service request. If I have any problems in the future here is where I will be going.

Took my car to get my shocks and struts done and the customer service was top notch! Also had an O2…read morereplaced nothing but great value and quality

Great service on my Lexus light replacement. Very reasonably priced. Tip was nearly equal to the…read moreservice charge; I was that impressed with the work.

They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

I had my son take his Mercedes here after he was in an accident. The insurance company had us take…read moreit to their preferred shop so they could do an estimate for the claim. They declared the car a loss as the amount of repairs were more that the car was worth. So I called Viking Auto Electric and Air after reading others positive reviews. They were very helpful and listened as I explained the situation. They asked me to have the car brought to their facitily and they would perform a diagnostic on the car and determine which essential components needed repaired. I was pleasently surprised, but also upset with our insurance company and their repair company. The only main item that needed repaired were the clutch fan and front cooling fans. Not the radiator, AC compressor and several other expensive parts. They were able to install a replacement clutch fan quickly and get the car back to him right away. They also told us which other parts should be replaced and helped source used parts to keep my sons repair costs lower. I would highly recommend them as an honest shop that will also work with you to help keep your repair costs low and not spend money you do not need to.

Scam shop, I took my car in and they overcharged me for things that they didn't service, and…read morecontradicted a bunch of claims they made before "working" on my car. They did no real work and kept my car for 3 days, told me I needed to pay 1000+$ in order to get my car back. And to just let them do the mundane tasks, so I took myself to a different shop. I would not recommend this place as they are scammers. If I could rate this place 0 stars I would.

Quality service and knowledgeable staff! Bill is the best. The shop is very organized and clean,…read morewith people who car about their craft. I highly recommend taking your vehicle in for service and repair.

Bill recommended a $465 fluid change, which I agreed to. It made matters worse and led to a…read moretransmission replacement. He put in a used one, which failed and was replaced under warranty. He told me he didn't charge labor to replace it (so far, so good), but it needed to be programmed at the dealer (10 speed Ford) and I was stuck with the bill. When I questioned it he told me it was because he wasn't making money on it. I appreciated the break on labor but programming is part of the install and should NOT have been my responsibility. It's also not my fault he wasn't making money. That transmission also had issues so I got rid of that truck asap and got away from Fords. Would not recommend this shop.

We had the pleasure of taking our Civic to Novix for a repair on damage to the passenger side…read more Everyone was extremely kind and helpful and made what normally would be a stressful experience so easy. We worked with the owner, and to say that he went above and beyond would be an understatement! The quality of the work was also excellent and fast. We will absolutely be coming back to them with any future needs!

The best auto body shop I've ever used! Even texted me updates throughout the whole process. They…read morehandled the insurance company as well so I didn't have to deal with the headache. He even plugged my tire for free after I ran over a screw. If you want to go to an honest, reliable mechanic in Jacksonville Novix is the best spot! 11/10!