A++++ this is the second time they've got one of my vehicles…read moreon the road and I cannot express how awesome, and professional and I recommend them to anyone!!!!! a lifelong customer!

Mike got me in early to get my oil changed. Mike and Tony greet with a smile, explain everything…read morethoroughly, and I trust them! I'll be back!

I can't speak for other peoples experiences, but I was extremely satisfied. This review is for…read moreservice done about a year ago. I went in thinking I was having transmission issues. They determined I was actually having brake issues. They could have seriously padded their till that day, but provided a service that was the least expensive of the things the issue could have been. I wouldn't have known any better if they told me it was one thing and repaired something different. They kept me informed the entire time of their progress and their completion time, then followed up to ensure all was well. They told me I would need more work done to the brakes, but it could hold off. Now is the time for that work. If I were still close to their store, it would not be a question where I'd be going. Instead, I'm debating convenience over peace of mind

Horrible service and attitude. WAYYY over priced... Owner was unkind and unfriendly…read more Very disrespectful and dismissive

I called about a car issue I was having. Whomever answered my call sounded very lackadaisical…read more I cannot support BAD customer service.

I have been in the automotive business for about 20 years and I've had to deal with Alvie on…read moretransmissions on multiple occasions. There is not a better transmission guy in Jacksonville. You will get an honest assessment on what your vehicle needs transmission wise. He does not claim to be the cheapest, but his work is of the highest quality. If you want cheap, there are plenty of options out there if you want it done, right Alvie is your guy. He has been local to Jacksonville for a number of years so ask around and you'll find that very few people know more about transmissions than Alvie.

I drive a little more to obtain great service at reasonable prices knowing I get quality repairs. I…read moretook my GMC Yukon to have my shocks installed and it was fast and not pricey. I chose them over the dealership and took my OEM shocks to Sandalwood Automotive and it was way cheaper than Dealership. I just took my Yukon for an AC issue and they fixed it. I know the dealership would have charged me double.

Great service and friendly staff. Brought my car here for service offered for less than half the…read moreprice the dealer wanted. I needed a front end align. Made appointment and was in and out in about an hour.

Dropped the car off for transmissions inspection which came back as leaking seal two quarts low…read more But I also had five different oil gaskets that are now leaking. Did not have any oil leaks issues before we dropped it off. Had transmission service but not the oil leaks Moved the car first thing in the morning and there's a big puddle of oil. How in the hell do you get an oil leak like that by just dropping it off to them. I just drove it from Fort Myers which is 5 Hrs drive with no leaks the before no oil leaking at all. Not sure what could happen in less while it was there. I would not recommend them.

A working man's enemy. First off buying all parts for a simple gear change you think would be…read moresimple. Not with these clowns. The head guy, I believe Jeremy is a compulsive liar and crook. After over 5 weeks with all parts bought, it ended up costing 3,850 dollars. This after loosing 4 bolts to transmission and left loose. Disconnect all my off-road lights and wenches. Put a screwed up home made cable on my truck that to this day still don't work. Also drive shaft bolts loose. Messed up safety reverse switch stomping around in truck cab. You'd be better off going to a junk yard and putting a new one in, trust me it would be far, far cheaper than these ya hoos.

BEST AUTO CARE IN TOWN!! QUALITY + INTEGRITY --- You will not find auto care with this level of…read morequality with honesty and integrity. My vehicle runs better than ever. It is also a relief to know I have a reliable place for auto care that will never take advantage of me. This business values customers and puts them first. I am FOREVER CUSTOMER! Thanks, Mike and Teresa!!

Wow! What a great place, excellent service, great staff…read more Extremely fair price, my cars will go nowhere else! Thanks Michael and Teresa Pope for a job well done!

Take both my Hyundai cars there as they age 2016 Tucson and 2018 Ioniq Hybrid. Shawn is the…read morebest!!! Good prices and they are fast. Routine maintenance and window repairs!

I have been taking my Mazda to Desalvo Tire for years . Now they are part of Tire Outlet. Same…read morewonderful service ! They worked on my brakes today ( something I have been putting off) Excellent service, and quick. Took it in at 8am, it was ready by noon. So nice to not hear my brakes, and they are working fine

Jamie at the front desk was fantastic. Made me feel very comfortable very quickly. I left American…read moreTransmission. They were suspect by everyone that talk to me however, I cannot say anything. I'm wrong about them. I've been Transmission diagnosed the problem quickly and repaired it quickly. truck runs great. I am very happy with the results.

No good just take your car to the dealership unless you own a fleet vehicle and don't care about it.read more

Crooks! BEWARE! They will swindle you! Wouldn't honor…read morewarranty on transmission they rebuilt, then messed with and broke another part in our car and wanted us to pay to fix it. They rebuilt a transmission and installed it in our car last year, and gave us a one year warranty on it. About a month ago it started having transmission issues and we took it to a different shop, just to get checked. The first shop (which is highly trusted in Jax) checked the transmission fluids, and said the fluids were good and to take it back to the people who rebuilt it since it's under warranty. So we did.. the next day...and it sat in their lot, for over two weeks, before they even looked at it. After looking at it, they claimed the transmission Fluid line had a leak, which is what caused the transmission issues. Sus since the fluids were fine when we dropped it off. They wanted to charge us the price of a newly rebuilt transmission. Even though it's under warranty. Claiming they won't cover it because the leak is our fault. crooked. Then, after having our car for over 4 weeks and wrongfully having to paying them... our car died again, two weeks after getting it back from them. Took it back and they said it was the rear driveshaft. Surprise surprise they say it's our fault and want more money to fix it. EVEN THOUGH THEY ADMITTED TO THE FACT THAT THEY PULLED THE DRIVESHAFT OUT ENABLE TO FIX THE TRANSMISSION. But they said it couldn't possibly be their fault. Shocking.... Do not take your car to be repaired by them!! Do not do business with them!

Terrible service. Told me I need a transmission. It would be over $5000 or they could take it apart…read moreand try to rebuild it. It would be between three and $5000 and then I said I'm just gonna decline all the work then they became interested in buying my vehicle. I took it to another transmission shop and had a full transmission service done and I've been driving the car since with no issues.

Courteous/ on time/ below quote/ good at pulling trucks out of mud ditch. Would recommend.read more

The tow truck driver was rude. He blocked my car and hadn't even started moving another car and…read moreignored me on Mother's Day as I couldn't get out of the parking lot with my young daughter. All I asked him to do is please let me get out before he starts connecting the truck and he told me I was giving him an attitude. Blocked in another guy he also totally blocked. Terrible customer service and rude to those of us be blocked with a super easy pull forward fix. He blocked us in while he sat there, ignoring us, couldn't believe it.