very professional. not pushy and thorough i would recommend fixed and diagnosed my problemread more

I have used this recommended business 3 times in the last year for my 2 Honda accords. This team…read morecould not be more professional and I really like the way they communicate work that needs to be done through a text message that you have to authorize before they do the repairs. So far, they have been fair with pricing and have done excellent work. It's hard to find a local small business that does car repairs, this is one of them.

Previous customer of Willard's and now a customer of Ray's. Very happy with everything. Ray is…read moreextremely knowledgeable and personable. Pricing is great as well. Great mechanic. He will be handling all of my family's vehicles for as long as he will have us.

New run flat tires. Ordered and were ready to install by the time of the scheduled appointment…read more Fair price and great service. Thank you Ray

I have been a long time time customer for this mechanic, about 15 years. They have always done top…read morequality work and fair price. The only place I trust, multiple cars multiple issues, but they always fix that need fixing. No pressure in extra fixes or services, just honest and competent work. I highly recommend them for anyone in the area who needs works done, also I want to mention that the current guy Bob, he is easy to talk to and not condescending like most other places like to do. 10 out 10, customer for life.

Schutter Automotive, Inc Reviews…read more All Shopping Short videos Forums Images Videos Maps More Tools Reviews Reviews from the web Carfax 5/5 42 reviews SureCritic 5/5 72 votes Google review summary 5 4 3 2 1 4.9 116 reviews Reviews All honest24 mechanic18 work12 fair9 +6 Sort by Most relevant Newest Highest Lowest Bobby Johnson Local Guide·12 reviews This is SAD that it even comes to this....and this may take a second or 2 so just relax and take this in...... I have done business with this company since it was a business,..back when they were located on Blanding closer to 103rd Street up by Paint Pros...if. not mistaken that was their shop location, however this goes back to 2013-2014... The Actual owner was doing the work then with helpers or other mechanics... I brought my car to them based on a referral from a friend...saying they were New and Honest and did Good Work at a Reasonable Price Point....THE HOLY GRAIL in DUVAL it seems...so I did...and they did..and I established rapport with the owner as I promised I would do my work solely with him if he met those expectations given from the referral....I ended up moving to the Southside and lost touch...when I looked for them again they were gone...they moved....Fast Forward maybe 10 years I still have the same Car and I was in need of some repair as I had not found another "HOLY GRAIL" type shop since...so I just thought...I KNOW I USED TO HAVE A GOOD A MECHANIC....I just couldn't remember the name...so I just began typing Auto repair and Automotive into my contacts to see what popped up...then the SCHUTTER name pops up...I am like Ohhh Ish!!! That's them!!! Thinking ahhh I am saved no more BS Mechanics saying they can do X Y Z work but in actuality are full of it...So when it starts there are a few repairs done with some exceeding $1000 in price...and a few of the prices I felt were kinda exorbitant...however not too outlandish and these WERE my "Guys" you know...I THOUGHT...hey even if they charge me a little more...I am going to get SUPER QUALITY...OEM Parts...Good Word for that Money........Uhhhhhh I DON'T THINK SO..... So there were a few things that I should have but never went to War about...my Wipers stopped working Totally...anybody that Lives here knows you can't have that...so I requested them to fix them...and over $400+ later I get my car...the wipers work .. however the intermittent setting is something out of a bad movie...they do what TF they want to do, however this Company sent my car out like that and charged me...I didn't say anything that time as my main concern of having wipers was addressed,..however I was not very impressed by the work...ok the next outing..my vehicle was towed to them by some guys I know that Own a Towing Company...can't remember the actual work done however it was definitely several hundred dollars...they call me and say hey car is ready...ok great...I get there and there is some weird A indention near the bottom of the door on the passenger side....and for the 1st time my car is staged to parked after repair outside right next to a FNG Dumpster...from what I guess that was to conceal the indentation...I asked and they immediately blamed it on the Tow Truck Drivers.. without hesitation... I let it go as the work was done the indentation is not big time visible and again been working with these guys for years...Ok final thing which brings me to the reason for this review....you can see pictures and video on Social Media...I have a very slow leak from my Transmission Oil Cooler Line...I now have a Neighborhood Mechanic who does smaller jobs for me....he and I looked at and located the leaking culprit a d it was the Lower Cooler Line....he was swamped at the time and needed to truly diagnose the issue before working on it, but was 1000% certain the leak was very slow and it originated from that Cooler Line. He couldn't do the work so I decided to take it to my "Big Dawg Mechanic" the ones I knew or THOUGHT I KNEW could do Big Work. I say and explained in VIVID DETAIL to the intake guy while outside Hood Up looking at the issue. Oh BTW on the way there my Power Window mysteriously went out...so let's kill 2 birds with one stone...I asked for that to be fixed as well and I have had this done at other places...but hey I am here let's fix it...ALL THEY NEEDED TO DO WAS TIGHTEN THE COOLER LINE....THAT IS ALL...They fixed NOTHING actually loosened it more than when I brought it... ***************UPDATE********************** So after KYLE one of the owner's now or runs the books, stated to me "We'll give you the $140 back, just don't ever come back, what's the Card Number the charge was made on?" I waited 3-5 Business Days quietly no other talks except what I had posted initially, as I figured I was done with them and them with me.... but Oh No,.. as it would have it THEY WELCHED ON THEIR WORD............ Wooooooow unbelievable right??? SMH

They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.

I called about a car issue I was having. Whomever answered my call sounded very lackadaisical…read more I cannot support BAD customer service.

I have been in the automotive business for about 20 years and I've had to deal with Alvie on…read moretransmissions on multiple occasions. There is not a better transmission guy in Jacksonville. You will get an honest assessment on what your vehicle needs transmission wise. He does not claim to be the cheapest, but his work is of the highest quality. If you want cheap, there are plenty of options out there if you want it done, right Alvie is your guy. He has been local to Jacksonville for a number of years so ask around and you'll find that very few people know more about transmissions than Alvie.

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

I called this business looking for a place to have my truck serviced! I was told they do not…read moreservice Mercedes however the gentleman on the phone was so helpful, he gave me two references and even gave me details about both(obviously these were people he knew well) I called one of them and took my truck there and I'm very happy with the service. Thank you so much don't come across people willing to help often if there's no benefit to them, I really appreciate you taking the time to give me some Great referrals, I will recommend your business solely from that experience!

Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

Great place to take your hybrid car my daughter live in Florida and she takes your car over there…read more Great people to know.

Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!