Stay away from these folks. They give you the cost of what you need done. You pay them and later…read morecome to find out they want to charge for even a consultation fee just to get a cleaning done in top of what you already had paid in advance . For that cleaning they asked you to come in before the next step. Then when you call them out on what they say they tell you you are rude and hang up the phone on you. after several months now they want to go over number again... they did a crappy job on the tempo crown that broke with two weeks... then they give you kind of an attitude. The whole experience suck. I terminated the whole thing. Even the dental in the military is way better than these guys. 62 years old to several dentist though out my life and these guys are the worst... just a fancy looking office.

I know that going to the dentist is not always everyone's favorite thing to do, but going here will…read morechange your mind! The dentist is thorough and very friendly. He makes going to the dentist a fun experience. When I first came here, I was a hot mess: my jaw was hurting, my teeth were badly damaged from clenching and grinding, and I may have had some cavities from the ridiculous amount of sugar I eat. After a few visits, I had a night guard, fixed teeth and was feeling much better about my dental health. Aside from the friendly & welcoming environment, the staff is wonderful & the office is calming.

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

The staff is amazing and sweet. They worked with me to improve my overall dental health. They…read moregenuinely care about their patients and they provide quality care.

I was referred out for an extraction. The extracting doctor felt the GVDA folks would make a…read moretemporary tooth. GVDA seemed to think the extractor would not extract without the temporary insert. Or maybe expected the extractor surgeon to create the "flipper" But turns out no one made anything. If you have an extraction on the calendar cancel it if no one has a temporary tooth to fit in the gap. This was a bad case of assuming. And we know what happens when folks assUme. I hope from here on out no one else will be left without a replacement tooth. To you young consumer of dental services all I can say is make sure there is a seamless transition with neither referring doctor or extracting doctor assuming the other has done what should have been done. Had I known there was no "flipper" I would have cancelled even though it would have meant wasting some PTO time. In the technical skill level sense everyone at GVDA was technically competent and met or exceeded all practice standards. Aside from this hiccup all care I received was superlative. The onus is on us as patients to trust but verify any prosthetic gets made PRIOR to a major dental surgery such as the one I had at Live Oak Periodontal.

Looking for the BEST dental office in SCHERTZ area? Look no farther! Dr Eck and his staff are…read moreincredible! From the time you enter the office you experience the welcoming staff and it carries on through your whole visit! Dr Eck is kind, considerate and professional. He answers all of your questions and he and his staff during treatment make sure you are comfortable. My sister had oral surgery and had dentures made and every step has been exceptional. I HIGHLY RECOMMEND THIS OFFICE FOR ANY DENTAL PROCEDURES!!!

I haven't been to a dentist in 18 years and I had some traumatizing experiences when I was younger…read more I came in because a filling came out and I had a hole and a crack in my tooth requiring emergency treatment. I left a message Thursday evening. I got a call back first thing Friday morning and was able to be seen that day. Dr. Eck and his team made me feel comfortable and not shamed for my lack of dental care over the years. (Strahler was the previous owner, and before that, Penshorn to clear up confusion in how it may be listed on Google, and Dr. Penshorn still works there ). They assisted me through the process of applying for Care Credit and Alphaeon so I could pay for my services, emailing the links to make it quick and easy. I chose to get a full set of x-rays done (but I had the option to do a limited exam for only my problem tooth if I preferred or had limited funds). I'll be coming back in one week to get my temporary crown & deep cleaning, and 4 weeks later I'll get my permanent crown, which is porcelain, not silver, so I can still have a confident smile. They are all very personable, friendly, welcoming, and real. Every person. I have complete confidence in this team and the dentist to give me the best care. The office is clean and inviting. They offer complimentary products to brush your teeth in the lobby bathroom before your appointment (if you so wish) so you don't feel embarrassed coming in after lunch. I was surprised to see non-GMO snacks and healthy sugar-free drink options (with stevia! Not aspartame or sucralose- I LOVE Zevia drinks!). I'm so glad I found them! They are a God-send.

After a bumpy start here, I am pleased to say that I've found a great dentist!…read more Upon my first visit, Dr. Mark Howell said he found a pretty deep cavity, which might require a root canal. Having never had more than a surface cavity, I was shocked (angry even) thinking he was just trying to make some money off of me. I went for a second opinion (to Dr. Voight in Stone Oak, who is wonderful) and he said Dr. Mark was not only right, but I was "lucky" Dr. Mark had found the cavity because it was pretty hard to see on the x-ray. A few weeks later, I had the filling done (no root canal - hooray!) and Dr. Mark was so nice about the whole ordeal saying, "Sometimes you need a second opinion" and encouraging me that "trust" is everything when it comes to finding a dentist. I agree wholeheartedly. Recently, I chipped a tooth on a Friday and the office was closed; I left a message asking someone to get back to me on Monday, but was surprised when someone called me Saturday instead and squeezed me into the schedule for the next business day. I am been so satisfied with Dr. Mark and his staff. They are kind and understanding, and the office is lovely. I would definitely recommend this place to a friend.

If you are looking for someone who is good with children, then look for someone else. Dr. Marie is…read moregood with kids but not her husband. Luckily for us we were leaving shortly after I found this out but if we hadnt moved I would certainly not bring my 7 year old back here. The dental hygenists are really nice but I question how much they charge and what insurance covers. With the exception of 1 or 2 times, I always walked out feeling like I was getting screwed on the bill. For military families moving to the area, I recommend going somewhere else.

We live in Wa State and my autistic son had a dental emergency while here in Tx. 7 to 7 was able to…read moreget him in that day, and then again the next day to pull the problem tooth. The dentist was very calm and patient with my son, which in turn made him less nervous and more comfortable .The office staff went above and beyond to try to find the dental insurance his dad has on him, I ended up paying out of pocket but it was much cheaper then it would've been where we live. I highly recommend 7 to 7 Dental.

I've always bragged about this office the techs and dental team are amazing. But over the last year…read moresomething has really changed and I'm not sure what happened........ For starters, Dr. Newman and Dr. Engel are no longer there, and there was no communication about this when I had just begun my ortho treatment. That's something I would have appreciated transparency on, especially since it directly impacts my care. Secondly the new orthodontist has been disappointing. He doesn't introduce himself, barely interacts, and often just walks in and out without much explanation. It honestly makes me question the purpose of coming in when I could just manage my trays at home and track my own progress at this point. I've also seen that others have had similar concerns. From what I've found, he also has negative reviews elsewhere outside of this practice as well, so this experience feels inconsistent and concerning. I really wish there was more transparency and a higher standard of patient care. At the end of the day, I don't understand keeping a provider who doesn't seem to prioritize patient experience.

Our entire family, myself, husband, son, daughter-in-law enjoy and have benefitted from the…read moreexcellent work done by this husband and wife team of dentists. Everyone there is relaxed, polite, pleasant and will help the patient with any anxiety, etc. We recommend them without any reservations. My husband and I can't continue with Dual Arc Dental because they no longer submit the full bill to the insurance company and after that amount is paid the patient pays the balance. Sometimes we cannot afford to pay up front so we located another practice recommended by a friend which will submit the bill to our insurance and allow us to pay the balance. We understand that Dual Arc made a business decision and we wish them the best. Try them and you will be impressed with the high level of dental help.

Military families! Stay away from this dental clinic and they are NOT in the network of Tricare…read moreDental Program! They literally scammed me!!! I called in to schedule an appointment in the mid-May, and I told them very clearly I have Tricare dental and asked them if they accept Tricare. They said yes they do accept Tricare and then set up my appointment on June 22. I showed up and checked in, then the front desk asked me to pay $100 copay, I told them Tricare covers 100% on the annual exam and x-ray and cleaning twice a year. Then they told me oh we are NOT in the Tricare network and you need to pay a copay $100! WHAT!!! WHY DID NOT TELL ME ON THE PHONE WHEN I CALLED THE FIRST TIME???!!!! I said then I do not want to proceed with the appointment and about to walk out, the manager saw that I was about to leave, she said oh I can just bill your insurance and waive the copay, since you are already here, I do not want to turn you away. We will just do the x-ray and you can take the images to another dental which is in the network. I accepted and proceeded with the x-ray. I was SO WRONG!! I really really should have left! Later of the day I found another dentist on Tricare Dental Program website and called them and told them what happened earlier today. I was told that: 1) they would need to do their own full mouth X-ray and not accepting what other dentist has done due to liability 2) Tricare only covers full mouth x-ray once every year, I would need to pay out of pocket for the second one. This place wants to make money so bad that they totally abused my insurance coverage! They knew clearly I had Tricare and they could not do any cleaning or needed treatment for me! Even they waived the $100 copay but they submitted $$$ claim to my insurance! Yeah, they got paid from insurance! Now I have to pay for another X-ray out of pocket! STAY AWAY FROM THIS SCAMMING PLACE!!!

I am not a fan of dentists so I'm very reluctant to go. Dr. Enriquez puts all your worries to rest…read more She is an incredible dentist and couldn't recommend her enough. From filling in cavities, cleanings and pulling teeth replacing with an implant. Dr. Enriquez and her team has always made sure I'm comfortable and relaxed. If you dread going to the dentist you have to give Cibolo Dental a shot. You will not be disappointed.

3 things happened that caused them to terminate our "doctor-patient relationship." I loved this…read moreplace because I always made cleaning appointments for 7am and it's a mile from my house. In and out and on to work. Well one morning I didn't get taken back until like 7:12 and I complained about it. Dr. Enriquez said it was her fault as she ran long doing morning prayers. Fine, but a lot of places will cancel your appointment if you run late or charge you a fee. Fair is fair and I liked getting there early so there's no waiting for either of us. Another time I paid in cash and the girl said I could have any change because it was locked up in the office and I said that was unprofessional. She said I'd have to come back later in the day. Weird. So moments later Dr. Enriquez comes around the corner with the key, opens the office and gets my change but also has a mini counseling session with me about what I said. So was the girl at the counter just afraid to ask for the keys? The last thing was my mask. The whole idea of wearing one to a dental appointment is just mental. I took my daughter and they didn't like the one I was wearing and I declined the one I was offered. In May of 2020 when I heard Abbott was making a mask order I went to JoAnne's and bought a yard of eyelash lace and some elastic. I used it for a face covering and it actually did the same thing as every other mask. So I guess after that, much like Andy on Shawshank when Tommy got murdered, they decided it was time to part ways and sent me a letter that my family's dental needs would be better served elsewhere. And they have been at Dual Arc.

The care quality and office experience is horrible. They brought on a dentist and I went to go see…read morethem. I had them do the Invisalign and fill a cavity and about halfway through the Doctor up and left, and when they filled the cavity, they did not take out the cavity and left the cavity underneath the filling and it ended up breaking my tooth and now I need a crown don't trust this dentistry. They hire dentist that are unreliable and they don't take care of their patients. if the dentist up and leaves they try and find every excuse why it's not their fault.

Had a recent pang of tooth pain and had to get over my fear of the dentist, called the office and…read morethey were super quick to get me scheduled and very sympathetic on my arrival when dealing with my white coat syndrome. Dr. Yo was great to work with, checked in frequently with 'how are you doing,' and 'do you want me to explain the procedure as it goes on or just knock it out? Which will help your mind be at ease.' She was very easy to talk to, able to help find and take care of the issue quickly and I genuinely left like 'Why did I have that fear,' I'll be scheduling any exams there going forward. Location is easy to find, office is pretty bustling and busy but all the staff was friendly and mindful of patients being seen. The team who helps you figure out the financial end as far as your insurance breakdown and out of pocket expenses were helpful in making decisions as well.

I have been visiting this practice for over ten years. Dr. Schlepp is compassionate and delivers…read moreprecise, high-quality care. Her staff is excellent, offering expert treatment and efficient assistance. I won't go to any other dentist in the area because she is truly outstanding.

Front desk was friendly, hygienist was ok. I have seen…read morehundreds of doctors but never one that every single word coming out of her mouth was negative . Dr seemed snobby and negative . I know I need work in my mouth but staying positive is important as people can feel your attitude . " we can fill this tooth , fill that one ", but everything seemed so negative from this doctors mouth. Try being more down to earth please . Because someone looks humble and you're a doctor does not mean you should talk down to them , would not return to this doctor ,