Mike and his team are the best contacting team we have ever employed - over 50 years and three…read morestates. They are responsive - phone calls are always answered or, at worst, returned the same day. They are polite and professional - and we always get straight answers. There has never been an "upsell" - we've never been told that we need a new roof. The message has always been - this is what's broken and here's how we fix it. I always get a detailed (and understandable) report, usually with arial photos taken by drone. Work has always been done on time and professionally. Once repairs were made we've never had a problem in the same general area. Finally, Mike is the consummate professional. He is a true professional and gentleman. I cannot offer higher praise.

Last time I wrote, Mike had redone the new part of our roof, to fix all the issues caused by the…read moreprior roofer. Today (Palm Sunday) we had a leak in the part of the roof Mike hadn't originally installed. I gingerly texted Mike to ask his advice. What I got back was well more than anything I could have expected. Mike called to tell me his supervisor, Travis, was already en route to our house. I then got a call from Travis saying he was twenty minutes out. 18 minutes later, he was at the door. He reviewed the leak inside, got his ladder and climbed up the roof and within ten minutes, was back down and showing me pictures of where he'd determined a dryer vent had let water in. Mike called me back to tell me he had a team he could send. Now. I told him it's Palm Sunday, I don't want to take your guys away from their families. Mike said, they are busy all week, this is my best chance to get this fixed. It won't take more than four hours. I agreed and within an hour, there they were at the door, ready to go. They cleared the tile, laid proper under layers - three layers in total. Then buttoned it all up again and were done within two and a half hours. I got a full set of pictures from Mike explaining every step of what was done. All this would be great on a weekday. But a Sunday? Palm Sunday? I am just in awe. From a customer perspective, it's like having a choice of hiring superheros like Mike and his team, or saying no thank you - I prefer the usual sheisters and snake oil salesmen that typically make up the roofing business. You can spin the wheel and take your chances - but for me - I just feel damn lucky to have found someone who provides this level of service and this quality of work all for a really modest price.

I asked ahead of time if they used bleach and was told it would be around 20%. However, when I came…read moreoutside, the smell was extremely strong. I asked Jon again what percentage they were using, and he said only his boss would know. Meanwhile, bleach was dripping and ended up ruining my shirt. It also damaged a small portion of my grass and bleached parts of my ferns. Overall, I'm very disappointed with the lack of clear communication and the damage caused.

James came highly recommended by several of my neighbors (Winston Trails) and I was not…read moredisappointed. His price was very good (I got several quotes), he was able to schedule me very quickly and he showed up on time and worked quickly. Cleaned my roof and even cleaned my windows after he was done--I think he may have even cleaned my driveway! When he was finished he sent me before and after pictures and promptly sent me an invoice for my HOA. I highly recommend and will definitely use him again.

Terra Pavers Where to start? We contracted for pavers in…read morethe middle of the COVID crisis. May 2021 to be exact. I did my due diligence and researched as much as I could find and took 4 quotes from a select group of contractors. I had my personal favorite on who I hoped would win the bid. I got my way! While Terra Pavers was not the lowest bid they also were not the most expensive. I went back to my research and mirrored the pros and cons of several bids; ultimately, Terra Pavers won the job. We went down to their vendor to look at samples and placed our order. Little did we know that there would be a supply issue that would set all paver companies back months. No one's fault, just is what it is. Damn COVID to Hades and back, better yet just stay in Hades and don't come back! Through the waiting process, Terra Pavers got permits approved (no small feat in my little community) and we waited on pavers. During the wait, the Customer Service Manager Janette maintained contact periodically and occasionally Javier (engineer) would check in to let me know they are trying to press but they too are waiting for pavers on ALL jobs. Fast forward... Finally, they arrived. Let the fun begin! Day 1 all old pavers picked up and moved to the side. They brought in sand and leveled the area tamped it down and then rechecked level. Day 2 crew arrives with pavers in tow. Over the course of the day these guys worked like mad and literally were ~90% done at days end. Day 3 smaller crew arrives and they finish up all detail work. They took away all debris and there was NOTHING to clean up when they left. The job they did literally surpassed my highest expectations... as well as when the city comes out to do the final inspection in the permit... they were commenting on the extra touches and attention to detail the company took. They literally cut the pavers on a curve going around the pool with a 15 inch wide blade. I didn't even know that was possible! Can't beat that in my book! Oh, and did I say how incredibly fabulous the pavers look and the top tier workmanship? My backyard is now beautiful! I would highly recommend Terra Pavers and and would like to thank them for their professionalism and incredible work!

Quality work, on time. Highly recommend this company. Thank you for a job well done!!!read more

Bill and the entire team at Acassa Construction far exceeded my wife's and my expectations. We did…read moreextensive due diligence, researching and obtaining quotes from several of the top kitchen renovation companies in South Florida. After comparing our options, we kept coming back to Acassa because of their outstanding reviews, competitive pricing, and the professionalism demonstrated by Bill, Tina, and the entire team from the very beginning. Needless to say, we hired Acassa for a complete kitchen renovation, and they delivered an incredible result. The team arrived early each day, kept the worksite impeccably clean, and consistently provided valuable suggestions to enhance our original design. A special thank you to Tina for her exceptional design insight and creativity throughout the project. We were so impressed with their professionalism and craftsmanship that we continued working with them on additional projects throughout our home, including replacing all of our baseboards and completely rebuilding our fireplace with a state of the art electric fireplace, new façade, and custom mantel. If you are considering a home renovation, or even building a home from the ground up, Bill and his team can handle projects of any size or complexity with excellence and attention to detail. Thank you again to Bill, Tina, Caesar, and the entire Acassa team for an outstanding experience. Costello Family

Worst experience ever in a 30+ year career of renovating properties both personally and…read moreprofessionally. Executed a Construction Agreement with Acassa CEO Bill Monroy for a $300K project but never saw him hammer a single nail, delegating the project to a purported Construction Manager who we never met. Acassa missed their initial renovation deadline as well as their revised timeline and even a final ultimatum date without a concern. Our house was repeatedly left unlocked/unattended with lights on and/or the water running. Acassa's long list of construction defects included appliances installed with shipping brackets left on (washer; garbage disposal), failure to provide adequate electrical capacity for the induction stove, light fixtures installed improperly (i.e. upside down) or in the wrong rooms, microwave did not fit into the cabinetry, shower mechanism missing screws/inoperable, $2000 safety latches on the elevator doors were mistakenly discarded, door hardware was installed improperly or mistakenly discarded. Many additional defects. We were forced to terminate Acassa and oversee the completion of the project ourselves, paying out of pocket to hire competent contractors to finish and incurring months of duplicative expenses carrying two houses due to Acassa's incompetence. We needed the contact info for the cabinet maker to address damage to one master bathroom cabinet...Monroy refused. We needed the contact info for the flooring installer to address code violations to the elevator floors...Monroy refused. Same for the paint color for doors/trim to compete painting...Monroy refused. Entire project was characterized by chaos and fire drills. No leadership. No ownership of the project or the timeline(s) which was established by Acassa. No regard for the client. Acassa then turned to dishonesty/denial. We cannot caution unsuspecting homeowners enough to run away and suspect certain over-the-top positive reviews of Acassa were fabricated.

Jorge always does a fantastic job with very fair pricing. I hired him this time to replace large…read morearea of soffit, but while he was doing that work he found a leak around my flat roof. Offered options and fair pricing for that fix, so I hired him for that too. All of the work was completed professionally, on time, and for the price agreed. Also, he leaves the work area absolutely spotless! Highly recommend High Level Handyman--Jorge is trustworthy and thorough. Always my FIRST call for anything related to the roof, soffit or fascia.

Jorge is a great roofer and handyman. He has become my go to guy. We are lucky to have found him…read moreand I would be happy to recommend him to anyone.

Lifetime Exteriors Inc installed the shutters on rear patio. The installers were very nice and…read morepolite. They did a good clean up after the shutters were installed. The shutters were installed professionaly.The installers show us how to open and close the shutters.

My experience with Lifetime Exteriors was wonderful. They replaced all my hurricane impact windows…read moreand doors just recently and did a great job. I was impressed with their friendly and efficient service and surprised how easy the process was with them. I would recommend them highly to anyone and I'm so glad to have new safer, more energy efficient and nicer looking windows and doors. Thanks to owner Steve and staff Aaron, Amy, Jeff and Tim!

This is the best Building Company in the West Palm Beach area. They renovated 2 baths perfectly…read moreand each night cleaned up like they hadn't been there at all; including hosing down the driveway. Plus they are the nicest guys!!! The tile looks even better than the showroom!!!

We contacted Roy of Atlantic View Builders for an estimate for a total master bathroom remodel…read more We immediately received an estimate, signed off and demolition and remodel started as per our requested dates and needs. This company's "we want the customer to be happy" motto is backed by their work ethic. We could not be happier with our new bathroom. More importantly, we would not even think of looking elsewhere for any future projects.

I am very thankful for the great home we live in loxahatchee - very solid with many custom features…read moreand a A/C workshop I have needed for years I would pick them again and recommend the 110%.do yourself a favor and RJM

RJM has built two houses for me ---one in wellington and one in loxahatchee about 20 yrs apart -…read moreboth very solid -I was very satisfied - which is huge since I am a engineer who is very- lets say - precise and demanding - would recommend them and choose them again -