I was given a referral here by my dentist, meaning that I was responsible for calling them for an…read moreappointment, not the other way around. For my first consultation, I was greeted kindly by all the staff; the receptionists, the nurses, and even said Dr. Keyhani. I had read all the reviews after that first consultation, before the day of my surgical procedure here. And I do admit it made me nervous for going in, as it was too late for a cancellation. I had a surgery of 4 wisdom teeth removals altogether. During my prep for the day of the surgery, the nurses constantly checked in with me to make sure I was okay and even gave me a blanket to keep warm prior to the anesthesia kicking in (mind you-- they didn't have to do this if I was going to sleep regardless and not feel cold while being operated.) My interaction with the surgeon was short, but not once did I feel she was being rude. Once I awoke from the surgery, I was gently escorted in a wheelchair to my ride's car. The nurses had already gone to the parking lot to look for my assigned driver to facilitate my pick-up by the building. The nurses had already handed my after-care package to my driver since I was still groggy from the sedation. My package consisted of paperwork for aftercare information (what foods to eat, what to expect post-surgery, etc.), a pack of gauzes, and a hand sanitizer for gauze replacement. Overall, it was a smooth transition for me and my driver. I have been recovering smoothly so far. I was asked which pharmacy they should send my prescription to, and they did send it to the right one. However, it took a little longer for my pharmacy to receive it-- about 2 hours. There are some reviews that say the Starbucks gift card review was "peer-pressured" to them; not once did the staff mention it to me to fill it out. This is my honest review. I recommend you research into what to expect for a procedure like this; both in preparation and for post-care, and that you ask all of your questions PRIOR to the day of your surgery. That way you make the surgery a smooth procedure for all parties, including yourself. I get that medical procedures can be intimidating, but that's no excuse to come in with a defensive mood if you're anxious about the procedure. If you treat the staff with respect, you will receive that back.

Wow maybe a blessing in disguise I am seeing all these bad reviews…read more So many things I could say. First: my dentist faxed three referrals over to them. I had reached out twice to see if there was an issue receiving them as I got no follow up to schedule anything. After a a month of back and forth, I called my dentist again who swears she has sent over multiple referrals. I called the oral surgeons office again and "yes they received it." I said oh wow because I'd been waiting and were they going to contact me for an appointment? The lady said no, they were waiting for me to contact them. Huh?? How would I have known you were waiting for me to contact you? Not to mention I had called previously?! They tell me they had an opening the following morning: at 8am. I was ecstatic because I had been waiting a couple months with insurance and difficulties to be seen by an oral surgeon at this point. I showed up at 8am, maybe 7:55, went inside and filled out my paperwork. I should mention the girls at the front were very friendly as well as the MAs. I get x rays taken and got put in a room say about 8:15/8:20. The MA also took pictures of my tongue (I was there to be evaluated for a tongue tie and my severe TMJ pain). She said the doctor would be in soon. It's about 8:50 and the MA comes back in the room and mentions "sorry it shouldn't be long, the doctor was stuck in traffic." I understand things happen. But I had driven 45 minutes from where I live to be there at 8am and had now been in the room for over a half an hour not knowing what was going on. Not to mention, I had just been on the freeway to commute to the office myself, and should just mention: there was no traffic on 80E or 80W when I was driving so after my interaction with her (which I will share), I start to question if that was even true? But i understood and just continued to wait because again, i had been waiting months to get any appointment with an oral surgeon. At about 9:15 or 9:20, the doctor walks in. I could see her walk in the building from the room I was in. She almost immediately comes to my exam room (which I was appreciative of as I had been waiting over an hour). I'm in the chair and she walks through the doorway, maybe a foot or two through the door. Doesn't even come up to me, examine me, ask me any questions. Stands just inside the doorway, looks at the screen which had the photo pulled up of my tongue. She looks at it and says ok yep and walked out!!!!!!!! She didn't spend more than 10-15seconds in the room! Didn't acknowledge me, examine me, ask me any questions or ANYTHING! After she walked out, the MA came back in and said, okay would you like to go ahead and schedule surgery? I should also mention that on the phone the day prior when scheduling this appointment, the lady at the front desk said if I did in fact have a tongue tie and wanted to go ahead with the procedure, it was in-office, local anesthetic and could have it done when I was there the following morning (day of the appt). I told the MA, I'm sorry but can you please have her come back and look at my tongue?? The doctor comes back in tells me to open my mouth, she seems frustrated. But I don't think that was wrong of me to ask?? She looks quite literally for just a few seconds and said yep again. I say can you also see if I have a lip tie, she says yes, if I want that to be corrected too, to have the MA make note of it. Probably 30 seconds in the too . Gets up and leaves again. The MA asks again about scheduling surgery but tells me it is a full surgery with anesthesia?? I was confused. Remind you, the doctor had not spoken to me, explained anything, or talked with me so this was new information as the last I heard was the lady on the phone telling me it was "just a local anesthetic that could be done same day". Maybe that's because I asked to have my lip tie evaluated too? So it would now require anesthesia? I don't know because the doctor did NOT have a conversation with me or discuss anything with me like I was there to discuss!!! She barely examined me! Fast forward and insurance approval has gone through and they call me as I am able to schedule the surgery. Nice of them to reach out to me this time haha. I am just seeing these reviews online and maybe it's a blessing. Not sure I should move forward with the procedure here. And thought I should share my experience. She was over an hour late and then proceeded to not examine or have any conversation with me. I thought it was pretty unprofessional and would advise people to maybe go somewhere else if your insurance allows.

Highly recommend this doctor. Very knowledgeable, solved my problem quickly. Explained clearly what…read morewas the problem and gave me peace of mind. Thank you. Office staff is very pleasant and friendly. Office very clean. Great place to go.

Dr. Nelson and his staff are great! Dr. Nelson just puts people at ease and is very down to earth,…read moreallowing questions without feeling rushed. His staff is very welcoming from entering the front door to exiting after the appointment. I really like this office. I saw Dr. Nelson one time six years ago. I remembered him and his calming effect from that visit, and chose to see him again for a second opinion. I highly recommend this office.

Dr. Liu is such an amazing person and physician! I was referred to Dr. Liu through my Dentist, Dr…read more Darwin Lum. I had a tooth that had a root canal done years ago and the tooth was fractured. This apparently released bacteria into my gums and caused an infection. I met Dr. Liu for a consultation and new right away I wanted her to do the procedure. I had to have my tooth removed and the infection removed off my bone. She took great care in making sure I was comfortable the day of the surgery along with her amazing assistant! I highly recommend Dr. Liu and her staff if you ever need a specialist to care for your teeth. Thank you so much Dr. Liu and staff! Ya'll are awesome!!

I'm writing to thank you for going above and beyond to ensure my comfort and well-being. Your…read morededication to providing the best possible care is truly inspiring. I'm so grateful for your expertise and kindness." Thank you again for going that extra mile for me on more then one occasion. And your staff is fantastic and the pictures on your walls are my favorites.

Linda was fantastic and Dr. Jergensen was quick! if you want to be serenaded while the sound of…read more drilling and Harry Styles in the background, this is the place for you! Love the family owned business esthetic and decades of loyalty to this community. And... LOVE that "aunty nice teeth" Leanne works there! She's got the best chompers in the biz! The front desk staff was also very knowledgeable, supportive and quick to help out! 10 out of 10, I'd highly recommended!

My dental hygienist, Lisa, was very gentle but thorough. My teeth feel smooth and clean!read more

I put off getting all four of my wisdom teeth removed for years. It wasn't until a had a…read moreconsultation with Dr. Pietrowski that I felt comfortable finally getting it done! My surgery was no more than thirty minutes and everything went smoothly. The entire staff was extremely kind and helpful. Highly recommend, especially if you have impacted wisdom teeth like I did.

I wish I could give 10 stars! By far the best oral surgeon I have ever been to. Everyone from the…read morefront desk, the dental assistant to Dr Pietrowski were so nice and just made the whole experience of a tooth extraction so much easier. Came in for a consult and same day had the procedure, it was all so quick and easy! Love this place highly recommend!

I had the best dental experience I've ever had with Dr. Sam Khoury, DMD, and his team. I've had…read moretraumatic dental visits in the past, so I usually walk in with a lot of anxiety--but not here. From the moment I arrived, the staff made me feel comfortable, welcomed, and truly cared for. Dr. Khoury was kind, patient, and took the time to explain everything, which immediately put me at ease. What I expected to be stressful turned into a calm and surprisingly enjoyable experience. I'm so grateful for the care I received and highly recommend Dr. Khoury and his amazing staff--especially if you've had bad dental experiences before. They really go above and beyond!

Highly recommend Dr. Khoury Very professional and…read moreaccommodating person. Very good bedside manners. A Very knowledgeable Dentist Asset to the Vacaville community. I would definitely recommend his services.

I had the best experience yesterday at the office. The staff was extraordinary, the surgeon…read moreexplained all options and answered all my questions. The day after I am pain free after they extracted a broken tooth and inserted implant. Thanks to all !

I have had many dental experiences in my life, and this was by far the best! I have had a dental…read morephobia all my life, but with Dr. Shahzad that is a thing of the past. His crew, especially Miranda and Bronson, set me at ease. There was virtually no pain, both for the extraction and the placement of two implants. What fantastic professionals the doctor and crew are. I want to let people who have a fear like I did, this is the place for you!

Such a great experience! The entire team is so friendly and makes you feel comfortable right away…read more Dr Kaur is very knowledgeable and explains everything in a way that's easy to understand. The office is clean and well-maintained. I'm really happy with the care I received and will definitely be coming back!

Multiple bad experiences with scheduling/communication. The first visit was decent after had to…read morecall again to make an appt took, time off work to make said appt even though they told me they'd reach out to me once they got insurance info only to be told I have to make a separate appt for cleaning, ok made a seperate appt again no one reached out for following visit. Wouldn't recommend

I am notorious for gringing my teeth and clenching so I'm always in the dentist chair (I'm also a…read morebig baby, known to shed tears even). This is the first office I've walked into and been instantly at ease. The front office is big and spacious, lots of chairs and a large flat screen TV for movies for the little ones... And to be honest it doesnt "smell" like a dentist office. I know that sounds weird but there's something about that "smell" that freaks me out... No smell here. It's extremely clean and I dont feel like I'm in a dentist office. The staff is extremely nice and knowledgeable, Peter is the Best!!! The Dr. explains everything before just going to town on your mouth and charging you exorbitant amounts of money unnecessarily (as some in the past have been known to do) he and Peter come up with a plan that benefits you, your mouth and your pocketbook. I've had crowns before and the temporary crowns have always popped off waiting for the permanent. I didn't have a single issue with the temporary they put on and the permanent was shipped so much sooner than expected and they called me in for an appointment the very next day. I've also expressed an interest in getting braces to close the gaps in between my teeth that have increased in size over the years... The first opening they had for the orthodontist to see me Peter called and I was meeting her that day... We all discussed the different options, weighed the pros and cons and pricing. 2 hours later I am a proud BRACE FACE!!! I'm extremely happy and looking forward to my new smile. Gateway Dental is by far the best dentist office I've been in and will continue to be a client of for years to come as well as my 4 year old who is also very comfortable in the office. A Dentist that's good with kids equals God Send in my book.

This office is terrific. Dr. Bashandy knows her stuff. I went originally for a cleaning but ended…read moreup signing on as a long-term client as a result of her level of service. Since that first appointment I have had a cleaning, dental guards and a filling. I would highly recommend this practice, customer service And staff are fantastic!

My first visit here recently. Referred by my general dentist. Had a deep cleaning by Dr Doyle. She…read moreand her assistant were very nice and made my procedure a breeze. Dr Doyle is very gentle with her patients. The front office staff are very nice and friendly as well as thorough with appointments and handling insurance details. Highly recommended this dental office.

Thank you Dr. Michaud, assistant Nancy and wonderful front staff for my amazing experience today…read more So happy with my new smile.