I made an appointment here to get a 2nd opinion on some work I needed done. I felt 100% heard and…read moreseen by the staff and dentist here. I made an appointment with Martin Dentistry because of so many great Yelp reviews. Even though it's a 35 minute drive out of the way for me, I would 100% come again for future cleanings and dental needs.

Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

I got ripped off 11,000. When I went for my 4 month check up I was told any future visits would be…read more150.00. Never mentioned. I hope the recorded my conversation because what they quoted me and billed me was 11k difference. Also I don't like pain no one does. I had top and bottom done. They gave my ibuprofen and an antibiotic. It's been 8 months and I'm still in pain. I don't speak correctly or how I use too. I bite the insides is my hums and lips. This place is sketchy. Please get dentures the have been around forever. I'm following up with an attorney.

WOW, I should have read the previous review. The first…read moreportion was almost word for word identical . There was a $89 appointment reserve fee which was reimbursed. We did get the $100 amazon gift card sent to my wife's phone after a couple of calls. We waited 1hr 15 minutes to get my photos and Xray taken . Then another 30 minute Waite. finally the "smile consultant " No medical or dental background. would not share any info with us sone she found out I went through amyotrophy and chemo and radiation a couple of years ago . She ran back to the doctor with questions came back and said she wanted to have me call back . So after a 2hr wait we left with no information or what could be done what options where available or even meeting with a surgeon /dentist.

I was excited to use this company and was sorely disappointed in their customer service. The…read morecustomer service/patient coordinator refuses to meet people where they need to be as far as scheduling is concerned and make things difficult to navigate. I was flabbergasted at the refusal to work with me in scheduling a new patient appointment. They are in my network and it was so upsetting that I am now scheduled with an out of network office due to the willingness of the new office I chose to work with me in scheduling.

The initial visit was great. When I needed something major done, the "bed side manner" was less…read morethan desirable. There was no explanation regarding the steps to the procedure, the dental assistant forced something into my mouth without asking me to open it, and I wasn't given instructions on what to do going forward until the next visit. Please take the time with each and every patient to explain what is going on and what they can expect.

I saw Dr. Nam for a biannual cleaning, followed by 2 cavities being filled. Originally, my…read moreappointment was scheduled 1 month out, but they called following a cancellation and it was able to be moved up two weeks, score! I absolutely appreciated the phone call that someone canceled. Dr. Nam was extremely personable, with a relaxed but educational demeanor. As someone who isn't a fan of the density, I appreciated the offering of music or Netflix as a distraction method from the procedure. One thing that was different than my previous dentist is that Dr. Nam didn't do my actual filling. She administered the numbing agents and then another person came in, placed and set the filling, and then Dr. Nam checked this. In my other experiences, the dentist always did the full procedure, so this struck me as slightly odd. Other than that, office is clean, staff is friendly, and both appointments took me nearly on time (within a 5-10 minute window) which I think is pretty good!

Lack of communication set my appointment two months prior asked if they accept my insurance at the…read moretime I made the appointment and I was told yes! Now it's the day before my appointment two months later to be argued with stating that no one told me that they accept my insurance and I was Miscommunicated! Also stated that they don't verify insurances early that they check the day of or the day before! People have to take off work to make appointments and they have no type of sympathy at all!!

These people are absolutely amazing. I switched to them a couple of years ago because the Dennis…read moreI've been going to retired and I hated his replacement. I have a little bit of Dentist anxiety and these people are absolutely amazing. They talk you through everything and they're very gentle and they make the whole process as palatable as possible, highly recommend them. It's a multi generational practice and all of the Catton's are fantastic.

Great experience everytime I've gone. The hygienist Janet is super friendly, dr catton is quick and…read moreefficient. Front desk staff also very helpful. Always got excellent dental care here.

Always great interactions with the team. Dr Horton is ALWAYS in a good and positive state of being.read more

My previous dentist wasn't living up to my expectations...so I decided to give Dr. Horton a try…read more His academic and professional credentials are great, and he has two locations near my work. His office staff is welcoming and friendly. My hygienist (Michelle) took x-rays, cleaned my teeth, and provided some pointers for flossing in hard-to-reach areas. Dr. Horton concluded my visit with an oral examination and discussion of preventative maintenance. I was in-and-out in about an hour. Overall, I was highly satisfied with this experience.

I needed a new dentist when I moved to Indianapolis, and my boyfriend recommended Dr. Summerlin…read more All I needed was routine check up and cleaning. I had my old dentist email my xrays before my appointment, and they pulled them up and used them in my exam. I was happy to avoid the biting-on-hard-plastic-while-the-doctor-takes-pictures-of-your-teeth routine. One thing that rubs me the wrong way, maybe because I work in the health care field, is when someone who is going to be working with you doesn't introduce themselves. When I arrived, I didn't get a "Hello, welcome to..." I got "Here, fill out this paperwork". Neither my dental hygienist nor Dr. Summerlin introduced themselves to me. Only the receptionist called me by my name. I prefer my doctors, nurses, dentists etc to be friendly, and I didn't feel like anyone here was particularly friendly. Not unfriendly, just not very warm. The office was in an older building, and it seemed like the place could use a few updates. The dental chair was torn. However, I don't mind those things too much. I've been to dentists with massage chairs and DVD players, so if that is what you're looking for, go somewhere else. If you want quick, professional service, come see Dr. Summerlin. I am very satisfied with the cleaning I got. My teeth feel great, I was in and out quickly, and Dr. Summerlin even joked and called me "boring" since I didn't have any cavities or concerns. I will most likely be back to see Dr. Summerlin and the anonymous hygienist again in six months.

I have been going here since I was a little kid. They are always friendly and usually pretty…read moreprompt. They do get busy sometimes, but they are still able to get people in and out for their cleaning appointments in a timely fashion. I like Dr. Summerlin a lot, and I really like most of the assistants. There are some that are rougher with their cleanings with other, but overall for the most part they do a great job.

General dental appointments are offered. Scheduling may be quick. They will take your information…read morequickly.

These are my people! They were responsive, friendly, efficient, and very reasonably priced. I am…read morerecommending them to everyone I know because they are the best I have found!

I am an MD who knows hospitals and medical practices well, so my review is well informed. This is a…read morewonderful establishment. The Doctor here is very calm, takes the time to explain the procedure being performed and the process of discussing cost is smooth and painless and very clear. The dentist was very skilled in that even for a tooth extraction there was adequate local anesthesia to the point where I did not feel a thing. The procedure went quickly, and without any inefficiencies. There were clear post operative instructions and the support staff including the assistant are both; knowledgeable, friendly, and very task and work focused. I will be returning for routine checks and visits, open on Saturdays for working folk; this is a great find.

This office at 71st and Keystone is wonderful. Our entire family goes there and they are kind,…read moregentle, thorough, on time, and do a fantastic job. Highly recommend.