I contacted Mark to get a quote for worker's comp insurance for my business. He told me that he could have a quote for me by the end of the day. As days passed I had to keep following up with him to find out if he had a quote yet. After a week had passed his responce for not having a quote yet was, "It's complicated". So I feel like I had waited a week for him to do something he had no idea how to do. He again promised me a quote by the end of the day and now five more days have passed and I haven't heard from him. If you're looking for business insurance steer very clear of Mark Gibbs. I was able to get what I needed done in just over two days at the JD Chapman Agency in Canandaigua. read more