My fiancé began his ring search knowing almost nothing about diamonds but was willing to explore…read moreand learn. He visited several jewelers across OC, from large retailers to family owned stores and even some that were recommended by other friends/family but none compared to the genuine care and honest customer service he received from Kathy and Jenny here! I came with my fiancé on his first visit here to get sized and choose some shapes that I preferred. Kathy patiently walked us through sizing and explored different shapes with zero pressure and so much patience. We loved how relatable she was and how natural and genuine our convos went! When he returned on his own, Jenny took her time to educate him fully and showcased her expertise (being in the business for 30+ years) and made sure he truly understood every detail, not just the 4 C's, but things other stores never even mentioned so he could feel confident making such an important decision. They actually encouraged him to even take his time and check out other places to make sure he was confident in his decision. This kind of customer care made all the difference! I didn't see the ring until the proposal, and it was absolutely perfect! But what makes it even more meaningful is knowing how much thought, care, and intention went into choosing it and how much of that came from the guidance he received there. I really can't thank both Jenny and Kathy enough for making his experience so smooth and seamless! If you're starting your ring journey and feel overwhelmed, go to South Coast Jewelers. They don't just sell you a ring, they make you feel confident, excited, and taken care of which makes this kind of experience so much more priceless.

My boyfriend initially went in on his own to look for engagement rings, and unfortunately, the…read moreexperience was not welcoming at all. He felt judged right away, as if they didn't really want him as a customer. He was genuinely interested in finding a ring and doing business with a local jeweler, but it felt like he was underestimated from the start, which was disappointing. What made it more upsetting was that this is an Asian-owned establishment, yet the environment felt very judgmental and uninviting. During that first visit, they offered to email him the paperwork with ring details and sizing information--but we never received anything. At that point, we were still actively shopping around. When I later went back with him, the staff seemed slightly friendlier once I was there (I'm Asian), but the overall vibe was still the same--very cold and not particularly interested in helping us or earning our business. Again, we asked for follow-up emails, including the GIA paperwork and details we discussed in person, and once again, nothing was ever sent. In the end, we decided to skip this jeweler altogether and take our business elsewhere. Honestly, I'm glad we did. A big purchase like an engagement ring should feel exciting and welcoming, and unfortunately, that just wasn't the experience here

Very friendly staff and beautiful jewelry. Highly recommend. You feel very safe insaideread more

Simone & Son was the first place we went to ring shop on a whim found from Yelp, and when deciding…read morewhich jeweler to go with, we kept landing back here. I came to them with a laundry list of mismatched things I wanted in the rings, but Angela's knowledge helped me narrow down what I actually wanted - an engagement ring and wedding band from a different jeweler but have S&S execute the customization to fit my diamond. Shant was very patient and delivered beautifully with my dream rings to real life. Long story short, I'm extremely happy with the final products! They offer lifetime warranty on the smaller looser stones, reasonable pricing for customizations, and excellent customer service.

I stopped in to have my watch battery changed. Pierre was not only fair priced he was also wry…read morecharming to chat with while did my repair! He interrupted what he was doing with another gentleman in the shop with his gorgeous black lab Rocky to help me. I will definitely be back

Pierre was wonderful to work with. He was friendly, knowledgeable, and fair throughout the entire…read moreprocess. I sold a few pieces of jewelry and appreciated how informative he was, taking the time to explain everything and answer my questions. His collection of diamonds is absolutely gorgeous as well. I would definitely recommend stopping by if you're considering selling jewelry or looking for something special.

Thank you to The 1916 Company for a truly great year. I have thoroughly enjoyed my first timepiece…read morefrom your Newport Beach location at Fashion Island mall. Purchasing my first Rolex last year at Hyde Park Jewelers was a very special experience for me, and it has been a joy to own and wear every day. What made the experience even more meaningful was being able to share it with my wife. We had been eagerly anticipating getting her first timepiece as well, and after registering for a special piece last year with Linda Dimartino, she came through for us last month with a call to say it had arrived. That same week tied in nicely with a work anniversary for my wife, so we were able to pick it up on the same day, making the piece even more sentimental. Linda has been professional ever since I met her and great to work with throughout the entire process, always keeping me updated along the way. It feels really special that we both received our first-ever Rolexes from the same store and through the same sales professional -- thank you, Linda! These are timepieces we will enjoy for many years to come and memories we will always value. We are always happy to stop by the store and look forward to visiting Linda again in the near future. We look forward to continuing our journey with The 1916 Company for many more years to come.

Overall, this is a cool store. You can see so many different watches from different makers all at…read moreone time. Easy to get a feel of what you want and what you don't want. Most of the staff was pretty good. Amin and Joshua or excellent. Really friendly. Very knowledgeable. Happy to help. Happy to explain the difference differences between the watches. At the Rolex side it was different. They're too cool for school. Shiva was very offputting. She had no desire to help us, even though she was super friendly to the customers right before us. One of the worst experiences. If you go to the Rolex store at South Coast Plaza you don't get treated like this

My dream ring was made here!…read more My fiancé and I had the pleasure of designing our engagement ring and wedding bands with Liberty Diamonds, and the entire experience exceeded our expectations. Everyone we worked with--Troy, Cristina, and Jack--was incredibly knowledgeable, passionate, and genuinely invested in helping us create our dream rings. They made the process feel easy/less daunting by guiding us through every step of the way and never once pressuring us, but always educating us on diamonds and etc. With their support, we picked out literally the most perfect stone and our design sketches came to life! I couldn't be happier with the final result--I catch myself admiring my ring every chance I get! They have become my go-to jeweler. Communication is always clear, their lead times are excellent, and they are an absolute pleasure to work with from start to finish. I also love that they offer complimentary diamond cleanings, which is such a nice added touch. I highly recommend Liberty Diamonds to anyone looking for engagement rings, wedding bands, or a jeweler they can trust!

Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

George is amazing. He fixed 3 of my items and it was very reasonably priced. Definitely look him up…read morefor all your jewelry needs.

George was absolutely excellent, an exceptional craftsman. Would highly recommend for any precious…read morejewelry concerns you may have.

Victor and Kenny were responsive, helpful, and professional in their correspondence and service…read more Would highly recommend.

Big shout-out to my friend Victor. I had been searching for a specific piece of jewelry and had…read morecontacted two other well-known jewelers due to their mainstream status before reaching out to Victor. However, it was Victor who came through in the end. Less than 48 hours after contacting him Victor sends me a picture of the exact piece I had been looking for. Victor is a legend and a genuine enthusiast in the world of watches!

I was looking for a trustworthy jeweler, and a friend recommended this place. I needed to have my…read morering resized, and they even let me watch the process. They did an amazing job, and I really appreciated the transparency and care they took with my ring.

Jules is a master craftsman he does beautiful work. You don't see handcrafted work with attention…read moreto detail like old world craftsmanship I had him make me an eternity ring that I think is absolutely beautiful. He also has worked on my watch for a service that was such a fair price compared to the dealer.