Toyota of Rockwall highly recommended this shop after my Camry was damaged in a collision-I am so…read moreglad they did! I got such expert and prompt guidance and assessment for my vehicle! Ivan Stephens was great! He was so consistent in staying in regular communication, helping me navigate every step of the decision making process! Thank you, Ivan-and "Payne and Sons"-for making me feel like a valued customer! God bless you all!

This is the only repair place I will ever use!!! They were efficient, cost effective and…read moreresponsive.... plus super super nice!!! don't call anyone else.... just call these guys! they were the best!

Took my 4Runner in with some front end damage. Nick and the team provided excellent service the…read morewhole way, keeping me updated on the progress of my vehicle and the situation with the insurance. I appreciated Nick's ability to walk me through the plan for repairs and payment, and made it really easy for me to trust them with my car. I will definitely come back again if (knock on wood) something else happens to my car. Thanks again!

I came in for a dent on the bumper, the work complete is excellent as seen in the photo. The whole…read moreprocess really was painless, great communication, detail explanation, estimate of time needed to complete the work. Highly recommend

Great experience! Excellent communication! They worked very well with the other guys insurance…read more Highly recommend!

Best repair ever! It appears that they detailed my car, it looks and smells brand new! It was also…read moreready to pick up before the estimated time. I really appreciate them keeping me informed about the repairs. Thanks!

I have taken two cars to the PLano location. They do GREAT work! Recently, I worked with Matt at…read morethis location. His communication during the process was outstanding. When I picked it up, it was better than when I bought it. I am serious. Matt is a rock star. Barry G.

I cannot comment on the quality of repairs performed by this shop because I ultimately chose not to…read morehave the vehicle repaired there. However, I believe consumers should be aware that I was required to sign a repair authorization before the shop would prepare an estimate for my insurance claim. My vehicle was non-operational and was brought in for evaluation. The shop concluded the clutch was the source of the problem and began extensive body teardown work as part of the estimation process. After the vehicle was returned to me, I had the transmission removed and the clutch components were found to be largely intact. The actual problem appears to have been internal engine damage rather than a clutch failure. What surprised me most was the extent of the teardown performed before I understood what would be involved. At one point, major body panels had been removed from the vehicle even though no repair work had been authorized beyond the estimate process. After I raised concerns with both the shop and my insurance company, all charges were waived and the vehicle was reassembled and returned to me. The truck appears to have been put back together properly and in substantially the same condition it was in before the teardown. Based on my experience, I would recommend that customers ask detailed questions about what authorizations are being requested, what teardown work may be performed during the estimating process, and whether the shop is performing a body estimate, a mechanical diagnosis, or both.

These guys destroyed the classic car I inherited then refused to make it right…read more I was referred to Awesome and told they were slow, but did good work at a good price. I had recently inherited my dad's C4 corvette Indy pace car and wanted the convertible top fixed, as it didn't seal and let in water, along with several cosmetic touches like adding visors. After several months they called and said it was ready to go. I should have refused immediately when they said they replaced my convertible top with one that no longer had an inner liner, so it looked tacky and not remotely the quality of the one I already had on it. Further, the "new" top still didn't seal and had visible gaps at the windows still allowing rain in. Also, it was clearly used and NOT new. As we tried to leave, my car ran out of gas before we exited the property, because they had clearly been driving it a lot. Then in the 1/4 mile drive to get on 635, the "brand new" visor literally fell off and was dangling by the exposed wire (see pic and text with timeline). They hadn't screwed it back in or lined up the screws. I called them immediately and they claimed they had too much business and asked it I could drop it off in a few weeks when things calmed down. I called close to a dozen times over the following 6 months and they never would see me much less agree to fix their shoddy work. Other than the fact that they had literally had it for 6 months, the push for me to get it back was due to my wife's birthday the next day and we planned to go for a ride. SO disappointing. Further, they tried to overcharge me by thousands. I found NEW parts at full retail prices in the official corvette book and they were all less than they were charging me for the crappy used parts they put on my car. DO NOT trust them with anything you care about.

Awesome Auto Body lives up to their name!! Exceptional work, fair and honest pricing! I had a…read morerush job (I'm moving) and they worked with me so I didn't have to drive a messed up car to my new town. Paul and Co. are the best!

New photo posted of a defect hiding under the clear coat from Harvey's terrible paint job. Still no…read morefollow-up, no warranty info, and no accountability. Unbelievable that they refuse to own up and fix their mistake.

ZERO sense of urgency here and endless excuses…read more My car was here for a full MONTH for a new bumper and one headlight area after a small accident when I was told, at the latest, it would be 2 weeks so I would have it to drive home for Thanksgiving. Claimed they "kept being sent the wrong sized part". Waited another SIX weeks after pickup for two pieces of trim to come in. And they charge a 4% credit card fee without displaying it?? Huge mistake trying to support a small business where they clearly have issues with supply chain

John and Josh were great! I've been to a few body shops in my 64 years, never had one fix my car…read morein ONE DAY at a fair price! Now that's customer service!!

This shop let me down so Bad i needed some work done to car on the front end even though my…read moreinsurance company suggested I shouldn't use I was trying to be a Good member of the community and give a small business owner some work to give back to my community well it was the worst idea I have ever had they ended up taking so much money and not getting parts they where suppose to get they just cleaned up parts and glued them to my car we're paid for OEM brand new parts however got cheap parts that were broken or messed up and just fabricated them well enough to put on the will not look good very long at

Amazing work! Bruce took care of everything from start to finish, handled my insurance like a pro,…read morekept me updated the whole time, and the quality of the work speaks for itself. My car looks brand new. I'm sending everyone I know here. 10/10 .

My experience with Collision Masters and owner Bruce Audino raised serious concerns. First, he…read moretried to hit on my wife several times and it was very, very disturbing. Second In my experience, this did not operate like a traditional body shop in fact he dose not have a repair shop AT ALL the repair work was being sublet to other shops around Dallas, with Collision Masters acting as the middleman. Before handing over your keys, demand to know exactly where your vehicle will be kept, who will actually repair it, and whether it will be moved between outside shops. I would never trust my vehicle with this operation again. Know where your car is actually going before you sign anything.