The carwash had a really cool conveyor belt that pulled your car through instead of the track you align your tire in. The attention to the pre-wash spray down by Carlos was very appreciated. Overall, it was a decent car wash with minimal complaints and I thought the way the blowdryers specifically adjusted to your car's height was pretty cool. I paid $25 for the best wash they had and was slightly disappointed to see that there was still plenty of dirt on my tires and the back of my car, so next time I probably won't get the best and pay that much for it to miss so much. They walked around giving free rear view mirror air freshness and that was pretty awesome. Overall I would come back! read more

Hello Deluxe Car Wash - Car Wash Near Me - Garland, Texas

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I went to this place after I got two local residents say they like it. People are nice and working efficient. They didn't waste my time and the price was pretty competitive. I definitely will come here for car wash from now on. read more

Beware because they use bait and switch tactics at this establishment. I signed up for a $10 monthly membership last month and found out today when I was charged for my membership I was charged $25 instead of the $10 I signed up for. Make sure to watch your bank statement very closely each month if you still choose to proceed with coming to this business. I called the phone number listed on their website, but a voicemail automatically comes on saying that they are busy and if you need help to send them an email I emailed them and I'm currently waiting on a response. I will update this review accordingly. UPDATE: Management responded (attached) saying the $10 was a promotion. ***when I signed up all I was told is it would be $10 a month. I was told nothing else. I still believe this is a bait and switch tactic very common in the car wash industry. BEWARE. read more

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Very courteous and friendly Did a great job removing baked on bird excrement and seeds due to parking under a tree. Great value for service provide. Modern technology read more

This car wash is generally nice and clean and consistent. That said, how they handled me getting hit inside the car wash was a very unpleasant experience. I was hit from behind, scratches noted, etc. no injuries, fine. But the follow up? Totally lacking. We asked to be contacted, to be called, for further explanation of how this happened. Were sent a link of video footage from a phone number that could not be contacted in return. I'm 9 months pregnant, how hard is it for the MANAGER of a car wash who surely hears of a car accident on his property, to think "oh wow I should call that customer (WHO IS A MEMBER BY THE WAY) and make a quick call to say..." "Hi ma'am I hate that that happened to you, are you okay? Let me know if I can help with insurance claims at all, I know it wasn't our fault and we should have made more of an effort to hold back the customer who hit you. That's not acceptable that they drove off. Again, let me know how I can help with any insurance claims and thanks for being a member." I mean why is that so hard? I had to work by sending emails, calling multiple times to get a response from the assistant manager who had very little to offer. I requested someone higher up touch base w me. They did. All she did was make excuses for the manager not contacting me, and said they followed "protocol" and that they don't have enough managers to call their pregnant members who experience a hit and run inside their car wash...totally gross. Represents our degenerating society. If you want to stand out in a competitive market, just try doing the next right thing, next time. It's not hard, it doesn't take much effort and it's what you should do. But no, brush under rug, send text messages without context and carefully worded emails from a lower level associate? That's not how business should be done. read more

I enjoy this car wash so much that I got the monthly membership and I'm so glad that I did. They always have microfiber cloths to dry your car off with for a lint free, shiny finish. These are also great for the spots that the car wash itself can't always reach such as the back window, right beneath the spoiler. I also like that they provide vacuums, the air blaster for your AC vents and all the crevices that get dusty so that you were able to get them really clean and that they provide members with glass cleaner and air freshening spray for your car. They do have detailing that you can pay for separately instead of doing it yourself and additional items that you can buy such as the tire shine but I really like that you can get everything in one place to keep your car looking great. read more

Hello Deluxe Car Wash - My Abby, all shiny and pretty after a trip to Hello! - Car Wash Near Me - Garland, Texas

Fabián , Samuel , and Michael did amazing helping me out! This has definitely became my favorite car wash! Super quick super easy! Definitely recommend! My truck always shines!! read more

Hello Deluxe Car Wash - Car Wash Near Me - Garland, Texas

Michael was extremely helpful and pleasant. He explained my options and was patient. Nice place, easy to get in and out of and met all my needs. read more

They did an amazing job on my full detail on my car Sam,Angel and Yvette did a good full detailing would recommended hello carwash. car felt like new!!! Worth the time it took. read more

Hello Deluxe Car Wash - Car cleaned from outside - Car Wash Near Me - Garland, Texas

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New Manager Barbara is amazing!!!! For the $5 add on for towel try she got every inch of my lifted KingRanch and Jose killed it with the $5 wheel and tire package. So so happy! read more

Hello Deluxe Car Wash - Car Wash Near Me - Garland, Texas

Gio great customer service came to check if everything was okay and made sure my truck was bright and clean

Great employees, great customer service, but this car wash has stopped in the middle of a wash the last three times we've been here. We will be canceling our membership. read more

Alyssa was the nicest worker ive met so far she was so understanding and it felt like she cared about my opinions she even acted nice towards my kids that were in the car with me at the time, shes a very sweet woman and deserves nothing but the best. read more

I brought my Ford F250 in for a wash and chose the $20.00 wash. Their system didn't touch the hood or front windshield. A total waste of money. read more

Hello Deluxe Car Wash - Car Wash Near Me - Garland, Texas

Great service john was very helpful with explaining the car wash membership as they have always been i rather go to this one then others

I bought a brand new 2021 Toyota Tacoma and I've been a Long member of theirs and the second time taking my truck I noticed deep scratches on the bedside and the hood side. I spoke with the manager she wrote a incident report and she said go get a quote from my body shop. I showed her the quote and end up being $3000 and the manager called me and said it's not their fault even though the machine damage my dad's Lexus couple days ago and put deep scratches. They will damage your poverty, and they will not replace fix it. Don't go there they will damage your property read more

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They said the close at 8, but every time I go right after work around 6:30 they always have the cones blocking the entrance, not sure why.

Great service , they were fast, kept the towels stocked. Also handed out smell good freshers with window towelettes.

I have a new car and I drove up and asked the person who greeted me if they were brushless,, as I didn't want anything touching the paint. She said that the $10.00 option would be the one that I would need. She asked if I wanted to have my windows windexed, I said yes. That must have been a $5.00 upgrade. I get up there and before I knew it I was in a machine that was doing exactly what I asked not to be done. I went to where they would windex my windows and one person was going over another person's work. Two of my windows look like a greasy towel was used. I tipped them and left. read more

Came in and asked to get a full express wash. Was told "we don't do those on the weekend" yet the sign was out offering them. I asked why and was told we're too busy, yet all of the drying bays were half empty and there were a ton of staff standing around. That's fine, I'll take my business elsewhere. This is the second Hello! location where I've received crappy customer service. Also, they've blocked their google reviews. Worth avoiding, their competitors offer better customer service and offerings. read more

This is my go to car wash in this area. They are helpful and efficient. I've tried others in the area and have had damage to my car. Nothing like that has happened here so far. Definitely recommend! read more

Had to drive through twice and car still was not clean. Looked for towels to wipe windows but was told they were only available to customers that paid a monthly fee to their rewards wash. Just saying. read more

I was told that I needed to wash my car prior to coming if I wanted to use my membership since I had some mud on my tires. I literally only drive down my alley that gets muddy. I should have taken a picture because you could see more dried dirty water than anything. They used to spray my car and tires before going in but they refuse to now. Oh well. read more

Best customer service in the industry. Kerry always welcomes me and gives the best customer service. I've never been to a car wash where the people cared. This is the diamond in the ruff. Great team, great service, great wash. I washed my truck Wednesday and right after drove through 20 minutes of rain. Let the car wash speak for itself. read more

Hello Deluxe Car Wash - Car Wash Near Me - Garland, Texas

Great car washing facility. Came out squeaky clean after a deluxe wash. Employees were very tentative and offered help with drying remaining water drops and shine wheels for free. One employee noticed me scrubbing my wheels and asked if the wash was ok, I simply replied I wish it would have gotten the tires a bit better and the wheel wells more clean. He immediately offered to have me go through again so they can power wash the wheel wells and wheels. They then helped me dry the car off again and it turned out much better than the first time around. Will be back again! read more

S/O to Donovan! He really saved the day with his incredible customer service! The wash wasn't the best this time but he really made up for it but making my car was indeed clean before I left the premises!! It's workers like him that keep businesses thriving!! He needs a raise! I had the black 2019 Mustang GT. read more

This whole entire company is a joke the individuals that work for this company feel as if they could disrespect you even though you're the pain customer, the management team are full of shit nobody wants to take accountability for the problems that their team members caused. The owner of the company just wants to take your money. They don't care about your feedback. They don't care if your vehicle been damaged they don't care if you've been disrespected the only thing that they care about is money but as soon as you demand respect, they feel as if they can cancel your memberships even after their team did damage to your vehicle I highly do not recommend anyone spending any money at this location. You will regret it read more

I recently moved to Garland and was in major need of a car wash. I did my usual Yelp search and found out that Hello! was only 2 miles away. I made my way on a busy Saturday afternoon and was greeted by Donovan. He explain how the car wash worked and was even went on to explain their $25 monthly fee to have unlimited car washes. After I took my car through the wash, I immediately pulled up to the self service vacuum station. Donovan made his way over asked how everything went and if I needed any help. Hello! You made the right choice with your friendly staff. I'll definitely be returning!! read more

Went to go wash my truck. After going through multiple sections of the brushes didn't even touch my truck (not even close). Spent 20$ for a very sub par shit wash. Came out worse than it went in. read more

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Went to the new location in Dallas. I have been a monthly member at WaveWash off Greenville/Mockingbird for about a year. Hello is closer to home so I was hoping to switch. I just got done. For $15 (middle price) the car was soaking wet after the air jets and the rims were dirty. The only positive is the conveyer belt - which is nice. Not worth switching...sadly See pic. For $15 this shouldn't look like this. For the middle of the road (I think $12) at WaveWash they are not left with brake dust after the wash. Crazy Hello opens a new location with this issue that is critical to people joining. read more

Hello Deluxe Car Wash - Car Wash Near Me - Garland, Texas

Great new location, friendly staff, the only downside is the memberships are connected from location to location, prices could be better. read more

Hello Deluxe Car Wash - Car Wash Near Me - Garland, Texas

Not much to say they did a good job on my car and I will probably go back when I decide to go through a car wash again

I've been coming here since they opened and it's progressively getting worse to the point that I find more quality and value in going to a manual car wash. 10 dollars if you want to use the "Free Vacuum" with wash. I dealt with the streaky lines on my car because I can wipe them off when drying but now there's still soap on my car when I pulled into vacuum. Sadly this will be my last time visiting you guys even though it's on my way to and from home. Hope this post helps the business owner and future customers. read more

5stars from the start to end !!! From the amazing greeting in the front. To Micheal O being super sweet and helpful !!!

When I pulled up the sales guy asked me if a wanted the full detail for $80. He also said I'd get a coupon for a free wash and that it would take 10 minutes because 4 people would be working on my truck. So, unfortunately I went for it. The outside detail was fine, but I learned that my $80 didn't include detailing and cleaning my interior. My interior was touched. Apparently $80 does not include the inside???? I called and confirmed this with the front desk person as well. This is crazy. Also, there are some scuffs on my back window that appeared after the wash. Not happy. read more

Location was very clean and had all the services I usually look for. They we're having some problems with their car wash but the employees in the office were extremely friendly and helpful. I was actually looking for a self service spot not a drive through. They helped me find one close. I'll be back based on customer service alone. read more

Love the way our car looks after our visits. We live pretty far & only reason we come is to see Lauren SHES amazing!!! Rest of the staff they're very friendly as well read more

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If i could give this place 0 stars i would the machines didn't even wash my car and i paid for the $15 wash it just literally spread the dirt . Would never come back read more

Hello Deluxe Car Wash - Car Wash Near Me - Garland, Texas

I went through the car wash and it was amazing! my car is super clean for only $15 and that came with a tire shine. I want to give a big shoutout to Jaylen ( I think that's how it's spelled). He did such a great job with my tires and took his time to get them perfect! he's a great worker definitely puts in the effort! read more

Well this went downhill quickly. It was a great quality car wash in the past.Things have been going downhill lately. car is not washed appropriately when i let employee know they got manager and they ask I run it through again. It still was not able to clean well. read more