I am a new patient and my experience was less than expected. First off there are X-rays, then the…read morehygienist polished my teeth. Then I was shown a plan. Then the dentist came in and used the sonic tool on me. NO scaling!! Everything was backwards. SB X-rays, cleaning with sonic tool then scale then floss. Then the dentist shows you a plan!! They want to use amalgam for the fillings I need! It's bad for your health! Nobody uses it!! I just moved here from San Diego where I had a great dentist. One dentist! This place is a dentist mill! A corridor with at least 15 rooms with dental chairs. I'm pretty sure you don't see the same dentist more than once! I sent a message asking for pertinent information regarding my visit. Never got an answer! I wouldn't recommend this establishment.

I had a failing cavity and it was rather large and was looking at having to crown it. I am a…read moreredhead and burn through numbing fairly quickly. I have had a crown placed without a root canal before when I was a kid and it was not nearly as painful as this experience. The practice seems advanced and gives you advanced prices and when they map your teeth they do it with this cool machine but they pinch your lip against the machine they are sticking in your mouth pretty consistently. I was traveling for work and got recommended this place. The new front desk lady was nice and she was what made me feel decent about choosing this after calling a previous business and getting referred. I was on emergency status because I wasn't local and needed same day treatment and I didn't want to wait for my tooth to get worse. They wouldn't quote me the price of a crown over the phone. Which is about 800-1200 more than other places I've gotten work at the past. They did have another business they worked with to help finance care that I got approved for. I know dental work is a pain in the ass but I've never been in this much pain In my life from a dentist. I'm telling you I have never ever reacted the way in a dental office than the way I did there. It was just an onslaught of pain and I was actively crying. The numbing just kept wearing off and at one point she just straight injected the tooth. I had the work done back to back on days because the dentist otherwise would be out of town for her pre-wedding party. So I had to go back and my face is in so much pain still. My gums in parts look like they have been sliced so much that I thought it was good or something but usually when you move food around between your teeth it doesn't have it's only feeling sensors. If I had a bit more room to shop around out there I would have gone with a different clinic. It has been 2 days since my crown was officially fit and I'm still in significant pain. So much so I have to take time off work just to mitigate. I feel terrible and now I have a $3000+ bill I need to pay off for one fucking crown. Don't go to this place if you have feeling in any part of your mouth because they will absolutely test your pain tolerance in your body and wallet. I hope the pain subsides soon it is unbearable. I can't believe my gums are this marred and damaged

I was going to post this sooner but I thought I'd give BFD a chance to explain why I was threatened…read morewith being sent to collections over $15.84. I had never received a statement, call, email or text about having a bill in the first place. This company sent me a collections text at 2:36pm (36 minutes after they closed) on Friday, while in Yellowstone on vacation. I couldn't even call until Monday, leaving me to stress out over a petty amount. Even worse, they sent a collections text to my wife for $14. Something she was also not aware of. Kind of funny having two collections threats to the same address. When I went in the following Monday, the lady at the desk apologized and explained that it is a third party company that handles billing and there was nothing she could do. She said that they were purchased by a corporation out of state. She said it was the unpaid portion of some work I had done back in December. Supposedly there was a statement sent to me in March which I would have paid if I received it. The biggest problem I have is that they can send me a collection threat but never sent a message reminder to pay my bill which I would have gladly done. Instead, I was threatened and left to stew for a number of days. Needless to say I have fired this company as my dentist. Key word being "company" as they are no longer locally interested. It's just a money collector and they don't care about the patient. I will be looking for a new office and I would highly recommend steering clear of this company!! Despite Burlington Family Dentistry's BEST EFFORTS, they are a complete FAILURE!

I'm new to this practice and I'm not an easy patient, but everybody was very patient with me and…read morethe quality of care has been high. LaDonna did a great job. No pain and no problems. The follow up has been great and I feel like they've made a care plan for my teeth rather than just waiting to see me every six months I'd give them five stars

Dr.Eubanks is a top notch dentist. I have gone to him for years. My husband does too! Their office…read morestaff and hygienists are very friendly and professional. I apppreciate the reminder calls as well. If you went to BEHS the stack of yearbooks in the waiting room are fun to look through.

Showed up looking for an appointment on my Medicare Advantage plan through UHC. I was a previous…read morepatient. My healthcare plan listed them as in network. When I walked in and tried to hand the office worker my plans card. She refused to even look at my card! (while she tossed snacks into her mouth sitting at her desk) She told me she couldn't tell me if they supported my plan and that I needed to contact my plan to see if they were in network.?? I told her my plan's website listed them as in network and her reply was "We just started contracting with them and i'm not sure if we are in their network or not." (It appears Melissa has received similar bad reviews here for her customer service rudeness.) Very rude and unhelpful. I will drive out of my way to go someplace else.

What a wonderful competent dentist in Dr. Gage, with an excellent staff from Melissa all the way…read morearound. I never worry when it comes to my teeth with the knowledge that they are there to help when something comes up.

Implants installed in my lower front teeth that were exposed inside my mouth that caused bone loss…read moreresulting in extracting, bone grafts and more years later. In my opinion Curtis K. Wade is a deterrent to dentistry that has a high opinion of himself. He is probably retired on a yacht. I'm dealing with what he did in my mouth.

Dr. Wade is no longer there. I went to have a tooth removed and it was such a nightmare of a…read morerecovery. Although everyone is very kind there and I'd love Teresa in the front office. But Dr. Wade is no longer there he is retired.

Went over on a recommendation from my dentist for Oral surgery and dentures. Dentist and staff were…read moregreat. No waiting room time After procedure, spoke to a woman about Dentures. Called back twice about getting an appointment. Was told "they would get back to me" No one ever got back to me! I'm looking to find my own dentures closer to my home They could have had my business!

*Stay away from this company * They are scammer charger my…read moreinsurance, charge me cash and after year they send me to collections company without any notice. Hopefully one manager has integrity will respond to my comment, explained the messed up unprofessional service !

Marion Hernon has been my dentist since she began her practice in Burlington. I have always found…read moreher and her staff to do excellent dentistry. Everyone makes me feel quite comfortable. More importantly, I am pleased with their work. In addition to general dentistry, I have had crowns, a bridge and an implant. All of her work has been great! I am an older person, but am sure she provides the same great care to younger people as well.

The people and the dentist at this clinic are very good. They are friendly and keep you informed as…read morewhat is going on and what they are going to do. The office and everything that you see is clean and comfortable. I have to say that it took me awhile to find a place that I really liked and now I have found it. I recommend Dr. Hernon to everyone.!

I have been a patient of his for years, but I am going to move on. He does not say hello or…read moregoodbye or explain what he is doing and why. I have anxiety during these visits and it would help me if he told me what he was going to do. The only thing he said to me during this last appt was "tap, tap, tap" to see which teeth were touching each other. The procedure he did on my teeth was not even the one I was told a week ago that he was going to do. His girls are great though, I will miss them.

From the owner: Give yourself the beautiful new smile you've been dreaming of with cosmetic dentistry from Paul R…read more Bergman D.D.S and Lori Radder, D.D.S in Burlington, Washington. Our professional staff is caring and considerate. We use state-of-the-art technology and dental materials, offering an array of general and cosmetic dentistry services and products. Call us today to schedule an appointment.

100000/10. Everyone there is so amazing and sweet. Both of the Dr.s actually care and do everything…read moreto make you comfortable. The office is super nice and clean!!! Everything is kept up nicely. The hygienist are very thorough during cleanings! The assistants are very knowledgeable and make the visits very smooth. The dentists do amazing work and makes sure everything is perfect. Front desk is always super helpful. Any questions they have the answers and get you scheduled for what works best for you.

Small friendly office. Great dentist. Next to school so watch your schedule times. One way streets…read morebut it's worth it. Will be using them in the future.