I didn't have the greatest experience back in June when I licensed my daughter's new vehicle, I had…read moremade a mistake when signing the title and they treated me like I was an idiot or a small child! And it slipped my mind that this even occurred, and I went back today to renew the sticker on my truck.... The young girl behind the counter, had the worst look on her face, I had my wallet in my hand, as well as my checkbook. In case they only took checks. I could not remember so I wanted to be prepared. As soon as the girl saw my checkbook, she rudely said we do not take checks here, and she turned her head as if that was the only payment I had. I quickly said I have my wallet with my debit card and credit cards I came prepared. She made and then continued to just look like I had wrecked her day. I will never return. It's not the same without Norma around.

Was so nice today to have quick, inexpensive license transfer today. Definitely better than waiting…read moreat the DMV.

I have always had reasonable service at the Lombard SOS office. Sure, it is a crowded zoo with…read morehundreds of people sitting around waiting in what looks like chaos. But I have been able to get through efficiently, in a reasonable amount of time and the task gets accomplished. Get that cattle-like feeling being herded through pens on the way to the slaughter, but it is efficient and is the government the politicians have created for us.

Be prepared for a two hour wait to get an appointment for your drivers test. We were there an hour…read morebefore it opened and there was already a line. Some elderly people brought chairs. We waited another hour then told we had to come back in an hour snd a half. Don't go Saturday morning unless you are there at least an hour and a half before they open. The line was around the parking lot. Someone needs to find a better way to manage this.

If you need to go here prepare to be treated like total trash. They hate being there and it shows…read more The worst service ever. They take deep pride in refusing to help and love seeing you upset. They thrive on being rude and sadistically forcing you to take it. They know they are awful and don't care. These folks literally wake up and think of new ways to prevent giving you a license.

To the employee who assisted with renewing my sticker, Who the HELL says to a total stranger "That…read morechild needs a beating" "Her daddy needs to give her a whopping" "Jesus fucking christ" About a toddler who PATIENTLY waited 20+ minutes before reaching their limit after a LONG day and started to cry, not scream or be a nuisance, but cry for her mom. She had no idea the crying child was MINE while she was complaining to me about the child. Government employee promoting abusive behavior, "great" job Peoria DMV on hiring DISRESPECTFUL employees. Disgusting.

Traci is the best! Extremely knowledgeable and professional! The dealership I work at has used…read moreher company's services for very simple to very complicated Illinois title transactions and she always knows the most efficient and cost effective way of handling each situation. Keep up the great work!!

From the owner: Assisting individuals, companies and other agencies process vehicle title and registrations in IL…read morequickly and efficiently.

Heather was extremely helpful and friendly and went out of her way to answer questions and offer…read moreresources. We were taken care of quickly.

A good example of bureaucracy where they really don't care. They will do whatever they can do to…read morereject your documents and disqualify you. The veteran writing below about the woman who runs it being on a power trip is not exaggerating. She is rude and enjoys her a little slice of power in the middle of nowhere, and I feel sorry for The veteran, who has served our country, to have his paperwork rejected. Or anyone else for that matter. We're all citizens. We're actually paying her salary. It's the problem of living in the middle of Trump territory with a Republican representative. They don't care, they don't have to. Apparently they're Christian in word only. There a DMV, they have records that access and they could easily access verify records that are in the system as killed the police, they could help but they choose not to. They pointed the sign that lists the required documents and snuggly and clearly with joy they like their power andPoints at the signs that list the "Acceptable" documents. And snuggly in to finally they just say "it's not. Me, I'm just following rules". It sounds a little bit like what you might expect to hear from Germany in the 1930s, "I'm just following orders". Welcome to fascist Trump America We're people could be nice and could help, but they won't be - they choose not to be, and sadly, they seem to enjoy it. They're a little slice of power and authority and control. Bordering on sadism.

I just moved to Illinois from Florida so there was a lot to do and they were wonderful. Very…read morehelpful and knowledgeable on everything that I needed to get done. Great customer service.

FIRST, note the previous reviews are at least 8 years old!! I believe the company changed hands a…read morefew times since then,, with the new owners in place just about one year. We were greeted instantly when we walked in with a "hello, how can I help you?". Said we were here for TSA fingerprinting and were told to sign in and she would be right with us. Which she was, even before we were done signing in. So friendly and informative, she answered our questions before we even asked! We were in and out in 10 minutes, forms filled out and fingerprinted. She almost made it fun!! I recommend Milan License & Title strongly, wishing Iowa had similar, as there were no lines. Nor grumpy agents like a DMV office!! Thank you for fine service.

The woman at the front when I came in to transfer a title was very patient and kind, made the whole…read moreprocess super easy. Thank you!