Ally is the best dental hygienist. She is very thorough and gentle. I have bad gums and she did a…read moreperio cleaning

Just awesome care and attention to the patient. A friendly and welcoming atmosphere. This outfit is…read moreabove the standard for what one would expect at a dental practice that has excelled for many years. I shared my often poor experiences with other dental practices around the world and they listened and treated me with the utmost respect and care. Strong recommendation for this practise. Çapkin v.

I had an emergency today with TMJ which is very painful but the Asheville office worked me in…read morebefore my appointment time and did all x-rays needed to eliminate any cavities. TMJ is very hard to address and it was explained in detail and I was given a referral to a TMJ Specialist and told to take over the counter pain relief which made since. It was explained what I needed with oral hygiene made a payment plan and thought I was treated very professionally by all personnel. I was in pain and treated with respect and caution not to make more problems.

The staff is nice. The hygienist I saw was great. The dentist was always in a hurry and didn't…read moreexplain anything. After an emergency visit I was told to call the office if I had questions or concerns. When I called, I could only speak with front office staff who told the doctor my problem and then told me the doctor would look at it again when I came back for my scheduled cleaning which was 3 weeks away. She did not speak with me directly or call me back. Now I am seeing an endodontist in an effort not to l9se my tooth.

Tooth extraction with nitrous oxide. No pain during. Would recommend dr lane and her staffread more

An emergency surgery turned nightmare. A referral from my dentist. Front desk staff lacked…read morepersonality, compassion and concern for the patient. They handed me a pile of paperwork to complete, all whilst being in utter pain. Demanded an atrocious deposit up front, along with mysterious miscellaneous charges including a nearly $200 charge for nitrous oxide. I experienced immense pain throughout the entire process. I cried the entire time. Dr. Lane and her assistant exhibited Zero bedside manner. I was sent home with 10 pieces of "complimentary" gauze for the intense bleeding, a prescription for antibiotics and useless mouthwash, and told to continue taking "Tylenol". I was literally in excruciating pain for nearly 72 hours. I had swelling and bruising for days after. No follow-up care at all. Just more invoices....

I just left this location and I wish I could give them 10 stars . This was by far the best dental…read moreexperience I have ever had! I live out of state and was having a dental emergency. I called multiple locations and no one would accept my insurance , but more importantly no one could get me in for an appointment today. As soon as Emily answered the phone at Asheville dental , I knew my luck was changing . She was so sweet and sympathetic. She made sure to explain everything to me including costs, since my insurance is no good in North Carolina and she got me in for an appointment in the afternoon. They sent me a text with all the information and a link to my paperwork so I could fill everything out before I arrived. I made sure to get there early and the offices are warm and welcoming. I gave my name in the front and they checked me in. I was called back right at my appointment time. I explained my situation and Makayla was patient and understanding. She checked my teeth and took an x-ray and made sure to verify the cost with me. Dr. Powell came in to examine me and he was absolutely wonderful. He explained the issue and provided me with lots of options . He answered all of my questions and I left feeling super hopeful and incredibly relieved. Thank you to Emily and Makayla and Dr. Powell! I hope you know what a difference you made in my life today.

There are several issues with this place. I'll elaborate. This place talked with my mom for a while…read moreon the phone, and my mom repeatedly said I have no dental insurance in their talk of several minutes. I shortly after get a text message to bring in my insurance card. That's quite unprofessional to not make notes of someone, and just giving them a generic response, which wouldn't be the first time they are inattentive either. I addressed to the nurse and Dasher that I'm vegan, which is blatantly disregarded later on, as I'll get to that soon. Also, my mom thought the plants in there were real, but I knew they were fake, and even the nurse said they're fake. Real plants help with oxygen, creativity, and other benefits. Their plants are as fake as their care. Dasher doesn't know too much flouride harms the teeth, known as fluorosis, as there's even a word for it, and thinks just spitting out fluoride means it's safe, even though it does absorb into the mouth and skin, like plenty of other things. I'm not totally against flouride either. 98% of West Europe doesn't use fluoride, and they generally have far better teeth than here in infamous bad teeth, and generally awful health America. Denmark officially has the best teeth in the world, according to reports. Japan has far better teeth, especially with NASA giving them nano-hydroxyapatite, which Dasher says is inferior to flouride, even though peer-reviewed studies say it's the same strength or better for teeth. So, the education there is pretty bad. At least Japan, among other advances in health and intelligence over America, is very close to regrowing teeth with stem cells, probably by 2025, several reports say. It's blatantly better to have brand-new teeth than none or fillings. Even after those two issues, I still was willing to go back there. However, the issue with veganism occurs, and this is problematic for anyone with allergies, or any religion, which a dentist place could be used for. I'm prescribed antibiotics, which I really didn't want since loads of peer-reviewed studies of my Russian roots, American studies, and so forth point to garlic being a far better antibiotic than synthetic antibiotics, since it doesn't kill good bacteria, and doesn't build tolerance, unlike synthetic ones (which about 80% of synthetic ones go towards animal agriculture). My mom had her first son pick it up. We trusted this office to handle the appropriate antibiotics, which turned out to be in poor outcome of a half-ass dentist office. The pharmacy won't take back an unopened bag and unopened bottle of pills. I addressed my concerns to the office in two emails. One email was on July 28th, addressing fluorosis, and the other info of Denmark, and so forth. I provided loads of screenshots to validate my claims. It was actually a favor to them so they're aware. No thank you. No reply. No call. No text. August 1st, I email them about the prescription, and the severity of how it can impact people of allergies, religions, and vegans. No reply. I texted them, too. September 11th (wow, a day I witnessed the news of in Florida in my middle school days, and I was in a plane to NJ and back to Florida, seeing the towers only from above) they sent a letter without any reimbursement, without any apology, and says we cannot see you unless an emergency, along with other nonsense. I don't want them to harass me with letters. $6+ to send me a letter. They won't even send emails. Ironically, again, their email at the bottom of the silly letter. It takes them over a month to get back to me. You want to talk about incompetent, and narcissistic of an office. I will be leaving reviews with evidence on various parts of online. I let the oral surgeon he recommended know again like last time. Incompetent and uncaring office. It's good that this place isn't the only place around for dental in Arden/Asheville.

Months have gone by since my first review, and if anything, things have only gotten worse…read more Dr. Merrell won't give me my dentures and she won't return the money Humana paid her. As much as I am very afraid of her and her out-of-control temper, I said I would go to her office to have the upper maxillary dentures installed, get the initial castings for the lower dentures and also receive all x-rays etc. But she keeps inventing reasons not to return the money to Humana. BEWARE OF THE TOTALLY UNPROFESSIONAL DENTIST.

Dr. Merrell and her staff at Asheville Smiles are AWESOME! I have had professional, friendly and…read morevirtually pain free dental experiences at Asheville Smiles! The Hygienists, Assistants and Front Desk staff are so nice and knowledgeable and Dr. Merrell is amazing! She explains each step and does amazing smile makeovers! I have had several major procedures and couldn't be happier with the outcome. My husband and I have been patients at this office for over 5 years and we both highly recommend Asheville Smiles Cosmetic Dentistry. Thank you, Dr. Merrell!

Inconsiderate and Disrespectful office management styles. My daughter was scheduled to have her…read morewisdom teeth removed and they wait until we walk in the door to tell her mother and I that they stopped taking her insurance back in June, (2 month ago) They said they meant to call yesterday, but the office got too busy! What kind of excuse It that? an inexcusable one!!! So the only way to continue the months out pre scheduled appointment was to pay out of pocket at that time, which left not many choices. I recommend going to an oral surgeon that cares about their patients, their families and have respect enough for them to give a heads up and not putting them in a financial crunch without even having the courtesy to give them a heads up. Not everyone is on an oral surgeons salary and maybe The office staff should take some courses on compassion and empathy instead of wealth management.

I want to preface this review by saying Dr. Lane at the Vanderbilt location has removed two of my…read moreteeth in the past without argument, understanding that they could be fixed, but I could not afford it. I had pain in a lower molar and wanted it removed, with intention to later get an implant when funds allow. I did not want a crown, a new filling, whatever. I wanted the tooth pulled and to get it over with. I made an appointment with her expecting no issues, like before. I drove two hours to see her and my mother hired care for my 95 year old grandmother AND drove 5 hours to be able to care for me after the extraction. My mother also joined us for the consult because I was very anxious and did not want to forget to ask anything important. Dr. Lane's ENTIRE demeanor was different than our previous visits with her and she refused to pull the tooth. When I tried to defend myself and my bodily autonomy, and when my mother tried to explain the loss of a days pay plus all the miles we had driven in order to see her, she was incredibly rude and unprofessional and actually kicked us out of her office, refusing to speak to us any further. Neither my mother nor myself raised our voices or said anything impolite but she acted like we were bullying her or something when all we wanted was for her to do her job! She said she would refer us to another office but didn't even tell us the name. She used to be someone with compassion who would remove non-visible teeth when her patients could not afford or tolerate the treatment it would take to save the tooth. Now since her practice has been bought out by a bigger company, she is an uppity, corporate shill who is willing to send patients home in pain. She gets offended and rude if you stand up for your right to decide what happens to YOUR own body. I am incredibly disappointed but fortunately I found a surgeon closer to home who took the tooth out with no issues or lecturing whatsoever, at less than half the absurd price she wanted. I put a bunch of unnecessary miles on my car and paid $300 for X-rays and a "consult" only for her to send me home in pain, feeling insulted. I used to recommend her to people all the time, but never again.

At 74 years old I have seen my share of doctors. Dr. Bergman is the only doctor that has ever stood…read morecompletely behind their work. This is on top of the fact that his work, his demeanor and his staff were already 5 star. If you need a root canal tell your dentist to send you to Dr. Bergman.

I was VERY nervous when I found out that I needed a root canal. My dentist sent me here and let me…read moretell you, my anxiety was for nothing. The entire team is professional, friendly and great at their jobs. I highly recommend this team if you ever need an oral surgeon or endodontist.

We love Dr. Willoughby! Her office is state of the art so NO PAIN! Cleanings are done with new…read moretechnology which my husband appreciates as in the past cleanings were pointful for him but the new technology is pain free. But the main thing now is the drill-free cavity technology that she uses. He just had four front cavities taken care of with NO NEEDLES and NO DRILLING with her new laser technology. He is a happy camper!

Best Dental experience I ever had! The staff was very friendly, and the office was spotless. Dr…read more Eddings not only did a great job cleaning my teeth but also was very patient and answered all my questions which put my dental phobia to ease.

I had a wisdom tooth that needed removing and I was referred to Dr.Parworth by my general dentist-…read moreDr.Lefberg. Dr.Parworth's office was able to see me very quickly and after a brief initial exam where we discussed the extraction, I was scheduled for the procedure just a week later. I was very happy that they were able to fit me in within a week of the consult because this tooth was very uncomfortable and I was ready to have it removed. All his staff are wonderful. The front desk staff helped me file the visits to my insurance and explained in detail what payments I would be responsible for. The ladies he has assisting him are very sweet and fun. They went over my medical history at length and helped calm me down about the procedure we were planning. The day of the extraction, the same ladies that went over the process with me walked me into the procedure room and helped the doctor get my mouth numb. They brought me a blanket and joked with me to get my nerves down. The doctor is delightful. He was very gentle and explained what he was doing. He numbed my mouth and then came back ten minutes or so later to finally remove the tooth. He removed the tooth in less than thirty seconds. It was easy and other than the injections for numbing- completely painless. The girls set me up with some gauze and instructions for care. I drove myself home and had a quick recovery.

Dr. Parworth handled a difficult implant process with such empathetic consideration that I actually…read moream relaxed rather than tentative when I enter his office. His Staff are well trained in customer service and professional treatment. The Staff vibe is always mature, appropriate and confident. He is the only Doctor I use who authentically personifies his patient care philosophy

Steve and crew are just amazing! I have been a patient for years and he has always taken a…read moreconservative long term approach to my dental care. Just a truly exceptional dental practice.

I've been going to Dr. Saunders since I moved to Asheville several years ago and I've never enjoyed…read moregoing to a dentist this much! The entire staff is amazing. They are all so friendly that I even look forward to seeing them twice a year for my cleanings. The hygienists/assistants are gentle and knowledgeable. Dr. Saunders is really wonderful and has expertly fixed my dental issues over the years. I highly recommend this practice to any one looking for a great dentist.