I scheduled to have this company come out today and was given a window of 10 AM to noon. At 11:45 I…read morecalled in and was told that my technician was about 15 to 20 minutes out. I called back an hour later and was told he was 30 minutes out. About 30 minutes later I received a text showing he was still 50 minutes away. It looks like the technician was coming from the East Bay so nothing "local" about this. I called and canceled because I wasted my morning waiting for them. They did not reach out at any point to let me know they were running behind. I I had to call them and it was a super disappointing experience. I had found them in one of those coupon things you get in your mail and I guess you get what you pay for. Do not recommend.

Local Garage Doors demonstrates excellence in both customer service and technical expertise, as…read moreevidenced by a recent experience with their team. When my garage door needed a tune-up, Yelp provided the recommendation to Local Garage Doors. My call was answered directly by a courteous representative--a refreshing departure from automated systems--who efficiently arranged an appointment for the very next day. They also provided the technician's name and photograph, along with timely updates regarding the scheduled visit--very professional. Upon arrival, the technician quickly assessed the garage door's condition. As expected, it needed a tune-up, and the technician quickly completed the work, restoring the door to its regular, quiet operation. Local Garage Doors delivers outstanding service marked by promptness, expertise, and genuine care for customer satisfaction. Homeowners seeking garage door repair or maintenance can confidently select Local Garage Doors and be assured attentive, professional service from start to finish.

The torsion springs on my garage door broke over the weekend, and I was able to get an appointment…read moreonline for an estimate Monday afternoon, which worked perfectly with my schedule. Vinny showed up promptly during the scheduled repair window, gave me a fair price, and said he could take care of the repair right then. I also really appreciated that there was no pressure or attempt to upsell me on anything I didn't need. He explained what needed to be done and let me make the decision. He replaced both torsion springs in under an hour, lubricated the system, and made sure the door was properly balanced and operating smoothly before he left. The whole experience was quick, professional, and hassle-free. I really appreciated being able to get everything taken care of in one visit. Would definitely recommend Turbo Garage Door.

Called Turbo to come and service our door a few months ago. Just a lube and tune up as it hasn't…read morehad one done since we moved in. The service person even said they were very slow and tried to sell me on a new door. Since the maintenance, one of the springs snapped. They came out and fixed it for more $$. Now, a couple months later, our door is completely off its rails and crooked. Called a different place. They said Turbo installed the wrong size spring and didn't calibrate the drums correctly, causing the door to fail. So now we DO have to replace our door. Go find another company.

When my 35-year-old heavy door broke, I called Don's. It was the right call. Tim responded right…read moreaway and recommended a new door. The spring and operation on the old door was shot and a hazard Duffy did the install and he knew what he was doing. He was terrific, on time and focused on getting the job done. His assistant also knew his stuff Now I have a new door that works, quiet and doesn't shake the house when it opens and closes. I,m happy I called Don's

I am beyond thrilled with the quality of service I received from Don's Garage Door Company! I had…read more4 estimates and Tim's (the owner of Don's) was the most honest and well priced. He didn't try to up sell me and did all he could to save me money!!! He is easy going kind, and offers exceptional customer service. He and his wonderful technician, Brian, (equally as kind), just left and I had to write a review right away. My garage is quiet, it has a new rubber seal on the bottom with new rollers and sounds like a new garage. You can trust Tim to do right by you. In today's world it is so gratifying to find a person like Tim who takes pride in his work and treats his customers with such care.

Door Pros absolutely lives up to their name. After spending a year planning our automatic gate…read moreproject, it finally happened and the experience was flawless from start to finish. Jim is a true expert in this trade. He installed the motor, receiver, keypad, and all the components in a single day, and he didn't leave until every feature was tested and working perfectly. His professionalism and attention to detail really stood out. The entire team deserves credit: Josh (the owner) was the first person I connected with, Karen in scheduling made sure she secured the date on Jim's calendar, and Jim executed the installation with precision. I couldn't be happier with the result. If you need a reliable, knowledgeable, and trustworthy vendor for residential or commercial garage door openers, do yourself a favor and call Door Pros. Their name says it all and they truly deliver on their reputation.

Door Pros @ San Rafael installed a Clopay Modern Steel Door and it looks great!…read more I would love to leave you a 5-star Yelp Review, but I think waiting nearly 4-months for installation is a little too much. Lots of delays and "finger pointing." The last story I heard was the Clopay factory in Ohio shipped my original door to the wrong place, and Door Pros had to get a rush replacement. So finally the two-man crew shows up and installed my door. This is my very first garage door I bought, so I watched the process. Very efficient, and their experience shows in how smooth the install process was. My old "retro" door weighed about 400-lbs, but they were able to remove it and haul it away. BTW, Nate was a great salesman. He didn't upsell the most expensive door in the catalog. He listened to what I ideally wanted. I wanted something new and modern. Something that would add value to my home. I got a Clopay Modern Steel Door with windows in chocolate brown, stucco texture. Included: LiftMaster opener, mailslot and safety latch. Got a $200 discount.

Contacted John with repair inquiry in the early afternoon. He was kind enough to provide…read moreover-the-phone troubleshooting tips before the service call had even been set. He gave me a ballpark estimate of repair costs and inquired about my availability. After informing him that I was available for an ASAP call, John graciously added me to his schedule after his hectic work day had already ended. He arrived promptly at my residence wearing proper PPE) and even removed his shoes at my request. After a quick diagnostic check, he gave me a repair summary(broken spring replacement) with cost and duration of job. I left him to his task and he was finished within 45 minutes. My garage door is operating as smooth as a Rolex now. Great work John! You're much appreciated ; ) -Wilton

John was great to work with from start to finish. He answered the phone, responded quickly, and…read moreclearly knew what he was doing when diagnosing our garage door issue. We never felt pressured into anything, and after reviewing our options, we chose to replace the entire garage door although he could have repaired the one we originally had at a fair price. The workmanship was solid, the job was completed quickly, and everything was cleaned up when he was done. As someone with a technical background, I had no concerns about the quality of the work. John is a nice guy, easy to work with, and his pricing was very fair. I'd definitely use him again and would recommend him to anyone looking for garage door service.

We were late for our son's school play when...Oh no...the garage door wouldn't open! Turns out the…read moretorsion spring completely snapped, and I had never dealt with this issue before. Later that day (after making the play) I contacted multiple garage door repair vendors in the area for quotes. Most of the quotes for the spring repair were similar in price, but what stood out to me about Garage Door Excellence was that Mike's response was much more informative and personable than the others. He was also upfront in answering my questions about potential replacement of my outdated LiftMaster unit. I scheduled an appointment, and Dakota appeared the very next morning. He was also very knowledgeable and helpful, and I never felt like they were trying to upsell anything. I wound up going with two high cycle springs on their recommendation. Even though slightly more expensive, the added durability would be worth it since we open/close the garage door several times a day. Thank you, Mike & Dakota, for your professionalism and honest advice...we know who to turn to for our garage door repairs in the future!!

I came home to find my garage door was open and wouldn't close. I called and ended up speaking to…read moreAlexa who talked me through what to look for and found that one of my garage door springs broke. They were unfortunately booked for the weekend but they were able to send Dakota over to help me close and secure the garage. The following week, they sent Mike over to replace springs and service the door. I want to commend their whole team for the great communication, professionalism, and the overall excellent job they did. You definitely have a customer for life! Thank you!

I came in for a simple oil change, but Mike really took car of me…read more He had so much attention to detail. Mike rethreaded a leaky bolt, he added a bolt to a loose place on the radiator frame, he tightened up where my filter was loosely installed, and gave me reasonable estimates of some other work I asked about. I felt very well taken care of. He also rotated my tires for free and topped off all the liquids in my car. I will definitely be back!

This is the only mechanic I trust. I've been going to Ruben for 8 years now and he has taken care…read moreof everything from oil changes to major repairs. My husband has been going to him for more years than that. He does great work, is honest, reasonably priced, convenient, etc. I can not say enough good things about this business. They even have a comfortable and cool place to wait for your car.

Great service. Highly recommend. Our garage door quit…read moreopening after 25 years. Chris & Sarah, came right out and installed the new wall mounted opener, programmed our car and remotes. The new wall mounted opener is so quiet and smooth operating, wish I had dome this ages ago. Very nice not having the big bulking opener hanging from the ceiling. Excelent services and highly recommend CA Rollups!

The owner and his assistant (his daughter who is so very nice) just left after MAYBE being here for…read more30 minutes. He had installed an entire new garage door, including motor and the door itself approximately 5 years ago. We use our garage door probably 4+ times a day. Well, after all these years, a cable had broke and my garage door wouldn't open. Turns out, everything except the motor had broken. In approximately 30 minutes, they replaced both springs, the broken cable and reattached the motor mechanism to the door as it had pulled off. I have to say, there are lots of garage door companies to choose from. I have no need to ever use a different company. EVERY interaction with the owner has been so easy. He's responsive (answered the phone on Sunday), so flexible with your availability, let's you know when he's on his way .....just amazing. Thank you !!!

Be aware and have a lot of patience if you're using them. I paid in full for the work…read more First, they couldn't get the correct window panel because it was backordered, and then they rescheduled 2 weeks later. Then the tech showed up without the correct window panel. Now, the third time, the tech showed up without the correct window panels. I'm just speechless. Now I'm working with the project manager to correct the issue. If not, I'm disputing my payment.

Would give zero if possible!…read more Do NOT use this company under any circumstances. I own multiple apartment units and hired Right Away Garage Doors to repair a garage door at one of my properties. A technician came out, assessed the issue, and told me he would order parts. I never received a written estimate, invoice, or authorization request--nothing. Three weeks later, without notifying me, the company showed up at my apartment complex and refused to leave until my tenant paid them $750. My tenant is a young woman in her early 20s and was so intimidated and scared that she paid just to get the technician to leave her property. This is completely unacceptable and unethical. They had my phone number on file and never attempted to contact me--the actual property owner--before confronting and pressuring my tenant. After multiple calls with management, I was told I would be refunded $140. That refund never happened. Then I was told a check would be mailed--also never happened. Eventually, they claimed they refunded my tenant's credit card instead (without explanation), and now say "there's nothing we can do." As a result, I'm left having to chase down my own tenant for money, which I should never be put in the position to do. This company shows: * Zero professionalism * Extremely questionable billing practices * Intimidating and predatory behavior * Complete lack of accountability What a joke of a company. Save yourself the headache, protect your tenants, and use literally anyone else. Hire someone else!!!

If you have 5 weeks to wait for Keen to complete a simple garage door replacement and time to deal…read morewith 6 different technicians coming to your home then Keen is for you. I called on March 21 and requested a new garage door. On March 25 Josh Keen arrived and managed to tell me his whole life story while preparing the estimate. He did not see or ask me if I wanted a key pad. I was told that Keen had my garage door in stock at one of their neighboring businesses and that once the door was sent to Santa Rosa they would be in touch. On April 22, Derek arrived and installed the garage door but it was not the one that I had ordered and set aside for me. I ordered a garage door with windows and Keen installed one without windows. Another round of appointments were made and a worker came and dropped off the window panel for the upper part of the garage door. A few hours later another worker came and installed the panel and took the solid panel with him. He said another worker would be coming that same day with the key pad. I questioned if he had the right one and was assured he did. Of course he had 2 key pads on the truck but neither were compatible with my door!! You would think that at this point Keen Garage doors would expedite the case to simply install a key pad. But no!! They place me in the appointment queue and offer a complimentary one year membership to have my door serviced. What a joke. Who has time to set up appointments and deal with incompetent office people and workers. Finally on May 6 the key pad was installed. I wondered if this outfit had ever installed garage doors before and I also wonder how they stay in business.

Aidin came to give quote for security camera at my gate…read more He "offered" to adjust the gate without me asking him to. I received the offer but after he left the gate would not open or close. It worked when he arrived and didn't work when he left. They wanted $225. to return and repair the gate that they broke! Foolish owners who lost over a $5000. Job. Absolutely not recommended!