Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

I needed new brakes (both front and back) and was told by my tire guy that something was cracked…read moreand would need to be replaced (don't know much about cars but my son confirmed) Being from the West Coast I had no idea where to go but after reading reviews and calling several chain stores which gave me ridiculously high quotes I went with Pleasant Street Auto. Great people, great service and really reasonable prices. They even offered to drive me back home if I needed it. They do share a spot with a car rental place so trust that you are in the right place when you go in. Hopefully my car won't need service again for a while but when it does I'll be going back here.

Dependable and trustworthy local mechanic who comes to you! I've had multiple issues where I…read morecouldn't drive my car and he's saved the day!

Mike is a very honest mechanic. Hardworking and I'm keeping him as my mechanic now. Mike caught the…read moreright problem with wheel bearings. I could have easily gone off the road had I let my old mechanic work on my car. He explains what hes doing. My car had a rusted bolt and it looked like someone glued it on. He never gave up. Worked until he could loosen it. If your looking for a new mechanic, honest, hardworking Mikes Mechanics Roadside Service is the go to Guy. He is a mobile mechanic. I know once you have had him, you will continue to go to him. Thanks Mike for all you did. Mary Healey

Had to wait a few days for the appointment...but they looked at it first thing in the morning,…read morecalled by 9:30 with a explanation of the problem and quote... had parts delivered and was ready the same day.. front brakes and rotors, and the power steering fluid cooler needed replacing. I have been going to Dons for at least 8 years, and they have proven to be honest and reliable. I have asked about things I feel need to be fixed, and they always advise me if it was necessary at the time or not... trust them completely with my car and will not go anywhere else!

Great service!! Wife hit a pothole and blew out 2 tires, she went to Don's and they swapped out the…read moretires and got her car back on the road.

Scheduled an oil change and tire rotation 5 days in advance. I provided the year, make and model…read moreof my car. I scheduled the appt for 8am and arrived on time. My car was brought in right away and after an hour and 45 minutes I asked if it was going to be much longer. This is when I was informed that they did not have the correct filter. I ask how long it was going to take to have it delivered and they said it was only a few minutes longer. There was no apology for their oversight on not confirming that they had the correct parts needed and no discount for my inconvenience for having to wait. I was a 1st time customer. The service for a full synthetic oil change and tire rotation including tax was 105.97. I chose to support a local shop instead of a chain with thoughts that I would be supporting a small business and getting customer service that generally goes along with a privately owned company that wants to maintains a great reputation.

I am a busy person, attending graduate school while working full time in Boston. On the way out to…read moreBelchertown to visit my girlfriend for the weekend, my car vibrated so intensely I didn't feel safe. I was stuck in town until I could get it fixed. I called Tilton Automotive first thing Monday morning and asked if I could be seen as soon as possible. Although they said they were busy, they made time and scheduled me to come check out my car because they understood my urgency. They were caring, honest, and professional. I felt like I was treated respectfully. They identified the issue with my front axel, and in the very same day, obtained the parts, performed the repair, and called me back before end of business! I was even shown the failed parts to confirm the necessity of the repair. My car feels better than ever, and I was able to get back to my crazy schedule with minimum impact. The team at Tilton, especially Fred, was the best! True lifesavers and real professionals that care for the customer at fair prices.

Amazing family owned auto service station. Highly recommended! Great quality service at a…read morereasonable price. Have been a customer over the past 6 years!

This wonderful family business treats your car like their own. They are honest and efficient, and…read morekeep my 16 year old car running well. I am very grateful for their excellent service. They just spotted a problem I hadn't noticed when giving me a ride home. How many places A) do that and B) are trustworthy enough to believe if they did? They have also been excellent about helping me plan for major repairs (it is an old car!). You could not ask for better mechanics or better people.

We have been bringing cars here for Massachusetts vehicle inspection for years! Great quick…read moreservice. Get in line with all seat belts clicked and easy peasy. If your vehicle needs a light bulb they quickly fix it and pass car. Keep your local business in business or you're gonna miss em when they are gone!

My entire family brings our cars here to get them inspected. I've been bringing mine since getting…read moremy first, and even my brother who's been living outside Belchertown for a few years now still comes here. Never have we had any kind of issues with the staff. The gentlemen who do the inspections are always quite nice. Regarding inspections--super easy! $30, in and out. Even if there is a wait, there's a small little waiting room or you're able to wait outside, if the weather is nice.

I've taken my vehicles to Ron's for years as it used to be owned by my brothers in laws. Ron and…read moreLinda were great business owners for years and are wonderful people. Mike was his mechanic then and he and his wife Jen bought the place place from Ron and continue to do great work in a highly professional manner. Friendly people and great service. Example: I needed something fixed on my car and was quoted a reasonable price from Jen. I dropped my car off for the day to have it repaired. She called me the next afternoon to not only tell me the car was fixed but that they were able to find the part for less than they originally thought so they dropped the price of the repair over 80 bucks. This is the kind of honest and amazing service you just don't see any more. Thank you Mike and Jen at Ron's Precision Auto.

From the owner: Family Owned Small Business since 1987. Over 40 years…read morecombined experience in repairing & diagnosing domestic vehicles. MA State Inspection Station We are grateful for the opportunity to serve you.

oh my gosh, Jeremy spoke to me 2 wks ago, said to come in last wk, Jeff greeted me, my problem was…read moremy A/C . i had a feeling there was a problem, they checked it, sure enough, yes, i was out of Freezone,,, my goodness they did my A/C and i asked if they could do my oil change. No problem they said... i was treated like a queen.. they did it all, i told my partner, she is going to get her muffler repaired. These people are really Honest, quick to repair, and so nice to speak to.... my A/c is working properly now... thanks to Westover Auto Repair !!! thank you Jeff / and Jeremy ... i absotely will return!!! Your service is so appreciated!!! L. Gray!

Oh my gosh they are wonderful! I saw the 2 weeks ago. We had a very warm day, I decided to put my…read morea/c on it was blowing tepid air( lukewarm) not good!!! So I went to see them by a recommendation someone gave me. Yes they ARE VERY Good!! Got my a/c repaired, got my filter and oil changed! Great people, polite, friendly, and honest! Explained each step of what they were doing with my a/c repaired!!! Appreciated this very much thanks to both of you!!!!