Mike is absolutely a goat, they price match and give complimentary ubers, Jason is more…read morestraightforward but gets the job done. great service! i had a flat tire and got a new set of tires beating out the price of other garages. didnt get alignment however because their machine was out of commision

Came in close to close and spoke to Jason and they were able to squeeze in an oil change before…read moreclose! Super friendly!

This place sucks do not get fluid film applied here they do no surface prep and don't even spray…read morethe inside of your frame. Don't waste your time like I did.

It's sad to see a business go downhill the way this place has. My last oil change, the up top guy…read morecell phone in hand. Trusted them with a check engine light... 1st appt. Forgot to order part, 2nd appt. Part didn't show up, didn't contact me. 3rd appt. We can't figure it out. Plus, my driver side mirror got broken and all I got out of that was b.s. Like I said, it's too bad about this place. - Former customer.

I only take my cars here. I haven't had the best success with the online scheduling and they can…read morebe a week out or more but I wouldn't want to go to anyone else within at least an hour. Good on tires and good deals, but they aren't limited to just tires the can do anything other mechanics can do. For my money the best value there is.

We have been customers here since we moved to NH 6 years ago. John always greets us with a smile,…read moreand we know we are going to be well taken care of. We stopped in today to make an appointment to have both of our vehicles inspected. John was able to inspect one car immediately, and we then made an appointment for the other one for early next week. We know that the folks at Sullivan Tire in Keene really care about their customers, and we strongly recommend them.

Please don't go to this place for car inspection. In my experience, they look for very minor issues…read morethat are not truly safety-related. Last year, they failed my car because of old windshield wipers. I gave them another chance this year because they are close to my home, but they failed me again because of a loose front plate. I had it screwed back in and returned, but they still said it was not drilled properly. I then went to another inspection shop with the car in the exact same condition, and it passed without any issue. This place wasted my time and money. It feels like they are focused on finding small reasons to fail inspections and push minor repair fees. I will not be going back, and I'll be telling my family and friends to avoid this shop.

Soooo, I used to really love Pro-lube. However, I brought my vehicle in twice to have a bolt or…read moreclamp replaced on the heat shield and they couldn't fix it either time and finally told me to take it to the dealership to have the repair done correctly. I took time off from work both times I had Pro-lube "fix" it. I brought in the bill from the dealership and they said they would not reimburse me for my cost, nor did they offer me a discount on the oil change I brought my car in for today. I felt there was a verbal agreement they would fix my car both times I brought it in. They could have at least told me the second time it was beyond their level of expertise. I know they probably tried to make the repair, but feel conflicted about their decision. I had been a customer of theirs for years, but think it's time to look elsewhere.

I had an amazing & quick service here, breaks, calipers were horrendous but they helped me out. If…read moreyou're a college student out of town hit them up!!! Dw about the negative reviews they're legit. I'm also a woman of color felt comfortable there. Shout out Ivan as well

Place is great if you enjoy the constant upsells and a $172 oil change that is listed as $109…read more Won't be returning.

They fixed my head gasket there still a leak took them 6 months, later on my car belt fell off…read morebecause my AC compressor fell due to them not putting it in correctly 1,800$ down the drain now I will never take my car back here. Have to put more work into the car because there are missing parts now. Even my power steering had a leak in it after i got it back. They are slow and have horrible communication and charged me for things I didn't even ask them to do. I don't recommend this place even for inspection they were making up stuff to fail me, went to another place and they passed me. They are in debt right now and over charging and messing with cars so they will come back and spend more money

Best in the area I've been using them for over 25 years…read more Never disappointed Great service fair prices

I booked an oil change and tire rotation, dropped the car off at 7:15am and it was done in an hour…read moreor so. Quick and well done!! Thank you!!

I had a positive experience start to finish with the Leominster location. They were helpful and…read moreinformative from scheduling through pick up. I appreciate their professionalism.

Went to Brad's because I thought I needed to have my brakes done. After they inspected them, they…read moretold me the brakes were good just a little rust on the rotors from not driving the car often. They saved me hundreds of dollars by being honest and not doing a brake job I didn't need. Absolutely the best mechanic shop I've ever dealt with. Professional and honest shop that looks out for their customers.

I arrived at 10:45 a.m. this morning for a state inspection at Brad's, which lists its hours as…read moreopen until noon on both its website and on the service door entrance. There was no sign on the door or at the counter about closing early or stopping inspections. I waited about 15 minutes before being told by the inspector that he wasn't doing any more inspections for the day because he was tired after being there since 8 a.m. He said he told the customer before me that he would be his last inspection -- but another customer wouldn't be responsible for telling me that, and he did not. If there's a cutoff time for inspections, it really needs to be clearly posted so people don't waste their time showing up well before closing and being turned away. Very poor customer service. I do wonder whether the owner or manager is aware of this decision to stop inspections early and the impact it has on customers.